Kirkhaven
Nursing Home & Memory Care · Rochester, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Kirkhaven

Nursing Home & Memory Care · Rochester, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Kirkhaven accepts Medicare, Medicaid, and private pay.
Kirkhaven accepts Medicare, Medicaid, and private pay.

Overview of Kirkhaven

Kirkhaven provides nursing home and memory care in Rochester, NY. Nursing home care includes nursing support on site around the clock. Memory care offers a secured setting with supervision for residents who may be at risk of wandering. The community may be a good fit for someone who needs ongoing nursing care or a supervised memory care setting.

Kirkhaven has 147 beds, with private and semi-private rooms available. A private room gives one resident an individual living space, while a semi-private room is shared with another resident. Respite care is available for short stays, giving a family caregiver time to travel or recover. Short-term support can make a temporary placement more workable.

A therapy center, along with group exercise and rehabilitation activities, gives residents access to therapy and exercise programming on site. Beauty and barber services provide grooming appointments within the community. Medicare, Medicaid, and private pay are accepted. Genesee Valley Presbyterian Nursing Center operates Kirkhaven.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 67.0% Below NY avg. ▼ 67.0% Below NY avg.NY average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 63.6% Below NY avg. ▼ 63.6% Below NY avg.NY average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 64.1% Below NY avg. ▼ 64.1% Below NY avg.NY average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 22.3% Below NY avg. ▼ 22.3% Below NY avg.NY average: 3.9Click the badge to see the full State ranking.Click here to see the full State ranking.
By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 147

Medium-capacity home · Offers a balance of services and community atmosphere.

Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand.
92.7% This home usually has limited availability

Based on 136.2 residents and 147 beds. Source: CMS Provider Information, average daily residents (data as of Aug 2026)

Similar to the New York average: 91.6%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
203 days

About this community

License Details

Facility TypeNursing Home
CountyMonroe
CMS Certification Number335668

Ownership & Operating Entity

Kirkhaven is legally operated by Genesee Valley Presbyterian Nursing Center (Not for Profit).

Therapy & Rehabilitation

8 services
Orthopedic Rehabilitation
Cardiac Rehabilitation
Stroke Recovery
Post-Acute and Post-Operative Rehabilitation
Recreation Therapy
Physical Therapy
Occupational Therapy
Speech Therapy

Staffing & Medical

9 services
Wound Care
Infusion Therapy
Pain Management
Pharmaceutical Services
Podiatry Services
Dental Services
Home Safety Evaluations and Discharge Planning
24-Hour Nursing
Dietitian

Memory & Specialized Care

1 service
Hospice Services (Partnership with Lifetime Care Hospice)

Additional Services

7 services
Respite Care
Residential Skilled Nursing
Rehabilitation
Specialized Dementia Care
Hospice Services
Psychiatry
Meal Service

Amenities & Lifestyle

Cable Tv
Wi-Fi
Salon
Activitiesdaily activities and wellness programming, group exercise and rehab

Faith & Spiritual Life

Pastoral/Spiritual Support

Room Accommodations

Room Types
Private Room Semi-Private / Shared Room
In-Room Features
In-Room Half Bath

Contact Kirkhaven

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NY average 8 Worse Metrics worse than New York average:
• Total citations (279% above)
• Health citations (185% above)
• Life safety citations (275% above)
• Citations per inspection (264% above)
• Inspections with citations (50% above)
• Inspection citation rate (24% above)
• Total complaints (176% above)
• Complaints per bed (196% above)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 7219.0 This facility has 279% more total citations than a typical New York nursing home (72 vs. NY avg 19).↑ 279% worse
Health citations Info Citations related to resident care, clinical practices, and day-to-day operations. 5720.0 This facility has 185% more health citations than a typical New York nursing home (57 vs. NY avg 20).↑ 185% worse
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 154.0 This facility has 275% more life safety citations than a typical New York nursing home (15 vs. NY avg 4).↑ 275% worse
Citations per inspection Info Average citations per inspection. 8.02.2 This facility has 264% more citations per inspection than a typical New York nursing home (8 vs. NY avg 2.2).↑ 264% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 99.0 This facility has total inspections in line with the New York average (9 vs. NY avg 9).— At avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 64.0 This facility has 50% more inspections with citations than a typical New York nursing home (6 vs. NY avg 4).↑ 50% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 67%54% This facility has 13 percentage points higher inspection citation rate than a typical New York nursing home (67% vs. NY avg 54%).↑ 13% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 21879.0 This facility has 176% more total complaints than a typical New York nursing home (218 vs. NY avg 79).↑ 176% worse
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 1.480.50 This facility has 196% more complaints per bed than a typical New York nursing home (1.48 vs. NY avg 0.5).↑ 196% worse
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 015.0 This facility has had 100% fewer complaint investigations than the New York average (0 vs. NY avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2021 · 5 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 6

New York average 4.2


Last Health inspection on Mar 2026

Total health citations
30

New York average 20.3

Citations per inspection
5

New York average 4.78


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 30 citations resulted from standard inspections; 11 of 30 resulted from complaint investigations; and 2 of 30 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than New York average

New York average: 0.3


Serious health citations
1
150% worse than New York average

New York average: 0.4

0 critical citations New York average: 0.3

1 serious citation New York average: 0.4

29 moderate citations New York average: 18.8

0 minor citations New York average: 0.7
Citations history (last 5 years)
Abuse/Neglect moderate citation Mar 18, 2026
Corrected

Nursing Services moderate citation Mar 18, 2026
Corrected

Nutrition moderate citation Mar 18, 2026
Corrected

Quality of Care moderate citation Mar 18, 2026
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 172
Employees 164
Contractors 8
Staff to resident ratio 1.32 : 1

172 total staff / 130 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).

0% compared with New York average
New York average ratio: 1.31 : 1 New York average ratio: 1.31 : 1See full New York ranking
Avg staff/day 65
Average shift 7.9 hours
0% compared with New York average
New York average: 7.7 hours New York average shift: 7.7 hoursSee full New York ranking
Total staff hours (quarter) 47,402

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 12 RN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 41 LPN Staff are full-time employees. No contractors work on this role. 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 87 CNA Staff are full-time employees. No contractors work on this role. 87
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

1.6%

779 contractor hours this quarter

Occupational Therapy Assistant: 5 Occupational Therapy Aide: 1 Medical Director: 1 Feeding Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant8708722,64392100%7.5
Licensed Practical Nurse4104113,35492100%9
Registered Nurse120122,99892100%8.5
Mental Health Service Worker3031,2646470%8
Other Dietary Services Staff5051,0519199%5.7
Speech Language Pathologist3039136470%8.2
Physical Therapy Aide3038276267%7.8
Physical Therapy Assistant2027286368%8
Clinical Nurse Specialist2026165459%8.1
Occupational Therapy Aide0115286672%8
Respiratory Therapy Technician2024976571%7.6
Qualified Social Worker1014725964%8
Dietitian1014685964%7.9
Nurse Practitioner1014165257%8
Administrator1013764751%8
Occupational Therapy Assistant0551033639%2.4
Medical Director0111001314%7.7
Feeding Assistant011481213%4
87 Certified Nursing Assistant
% of Days 100%
41 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
3 Mental Health Service Worker
% of Days 70%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Aug 2026)

Total fines on record $8K
89% lower than New York average

New York average: $75K

Number of fines on record 1
43% fewer fines than New York average

New York average: 1.8

Payment denials on record Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than New York average

New York average: 0.1

Fines amount comparison
Fines amount comparison
This facility $8K
New York average $75K
Penalty History

Penalties imposed by CMS in the past 3 years.

1 penalty in the past 3 years

Dec 8, 2025 · $8K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 8, 2025
$8K

Last updated: Aug 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.8
5% worse than New York average

New York average: 8.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.8
23% better than New York average

New York average: 15.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.2%
14% better than New York average

New York average: 14.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.8%
37% better than New York average

New York average: 12.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.3%
21% better than New York average

New York average: 19.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.4%
44% worse than New York average

New York average: 3.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.4%
28% worse than New York average

New York average: 6.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
83% better than New York average

New York average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.4%
96% worse than New York average

New York average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 15.9%
18% better than New York average

New York average: 19.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 22.0%
61% worse than New York average

New York average: 13.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 31.5%
66% worse than New York average

New York average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.5%
In line with New York average

New York average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 31.2%
60% worse than New York average

New York average: 77.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
39% worse than New York average

New York average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 56.2%
29% worse than New York average

New York average: 78.8%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

61% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)

Total residents 130
Medicare
19
14.6% of residents
Medicaid
88
67.7% of residents
Private pay or other
23
17.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Operated by a nonprofit corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
Nonprofit Operated by a nonprofit corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$2.1M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$8.5M 62% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.4M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$14.9M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 4 - 5 months.

Admissions
204 total

Coverage residents most often arrive under.

Medicare 29%
Private pay 61%
Medicaid 10%
Discharges
219 total

Coverage residents most often leave under.

Medicare 36%
Private pay 43%
Medicaid 21%

Places of interest near Kirkhaven

Address 0.8 miles from city center Info Estimated distance in miles from Rochester's city center to Kirkhaven's address, calculated via Google Maps.

Calculate Travel Distance to Kirkhaven

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Address

Compare Nursing Homes around Rochester

Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Edna Tina Wilson Living Center ★ ★ ★ ★ ★
NH
HOS
MC
SNF
Rochester
120
Facility 120
NY AVG 185
Rank #262 / 422
98.3%
Facility 98.3%
NY AVG 91.6%
Rank #48 / 378
+7%
4.67
Facility 4.67
NY AVG 3.58
Rank #28 / 395
★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -56%+30%
$0
Facility $0
NY AVG $77.8k
Rank #1 / 397
5
Facility 5
NY AVG 20.3
Rank #9 / 397
1.7
Facility 1.7
NY AVG 4.8
Rank #10 / 397
-118-
2
Facility 2
NY AVG 64
Rank #446 / 450
North Park Nursing Home (Not For Profit)
$12.9MFiscal year ending 12/2023
Facility $12.9MFiscal year ending 12/2023
NY AVG $28.8M
Rank #309 / 382
$11.1MFiscal year ending 12/2023
Facility $11.1MFiscal year ending 12/2023
NY AVG $15.0M
Rank #213 / 382
85.5%Fiscal year ending 12/2023
Facility 85.5%Fiscal year ending 12/2023
NY AVG 55.5%
Rank #15 / 381
335769
Friendly Home ★ ★ ★ ★ ☆
NH
HOS
MC
SNF
Rochester (City Of Rochester)
200
Facility 200
NY AVG 185
Rank #138 / 422
89.0%
Facility 89.0%
NY AVG 91.6%
Rank #301 / 378
-3%
4.52
Facility 4.52
NY AVG 3.58
Rank #41 / 395
★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -89%+26%
$0
Facility $0
NY AVG $77.8k
Rank #1 / 397
18
Facility 18
NY AVG 20.3
Rank #207 / 397
6.0
Facility 6.0
NY AVG 4.8
Rank #290 / 397
-178-
17
Facility 17
NY AVG 64
Rank #407 / 450
Rochester Friendly Home Inc (Not For Profit)
$30.9MFiscal year ending 12/2023
Facility $30.9MFiscal year ending 12/2023
NY AVG $28.8M
Rank #144 / 382
$18.3MFiscal year ending 12/2023
Facility $18.3MFiscal year ending 12/2023
NY AVG $15.0M
Rank #89 / 382
59.1%Fiscal year ending 12/2023
Facility 59.1%Fiscal year ending 12/2023
NY AVG 55.5%
Rank #114 / 381
335476
St. Ann’s Community ★ ★ ★ ★ ☆
NH
ADC
AL
HOS
IL
MC
PC
SNF
Rochester (East Irondequoit)
376
Facility 376
NY AVG 185
Rank #26 / 422
97.9%
Facility 97.9%
NY AVG 91.6%
Rank #69 / 378
+7%
4.63
Facility 4.63
NY AVG 3.58
Rank #33 / 395
★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -33%+29%
$55.5k
Facility $55.5k
NY AVG $77.8k
Rank #355 / 397
13
Facility 13
NY AVG 20.3
Rank #108 / 397
3.3
Facility 3.3
NY AVG 4.8
Rank #98 / 397
1368-
37
Facility 37
NY AVG 64
Rank #359 / 450
St Anns Home For The Aged (Not For Profit)
$56.7MFiscal year ending 12/2023
Facility $56.7MFiscal year ending 12/2023
NY AVG $28.8M
Rank #33 / 382
$51.3MFiscal year ending 12/2023
Facility $51.3MFiscal year ending 12/2023
NY AVG $15.0M
Rank #11 / 382
90.6%Fiscal year ending 12/2023
Facility 90.6%Fiscal year ending 12/2023
NY AVG 55.5%
Rank #11 / 381
335081
Jewish Home of Rochester ★ ★ ★ ★ ★
NH
ADC
AL
HC
IL
MC
PC
SNF
Rochester
328
Facility 328
NY AVG 185
Rank #37 / 422
96.0%
Facility 96.0%
NY AVG 91.6%
Rank #145 / 378
+5%
5.14
Facility 5.14
NY AVG 3.58
Rank #15 / 395
★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -84%+44%
$0
Facility $0
NY AVG $77.8k
Rank #1 / 397
7
Facility 7
NY AVG 20.3
Rank #23 / 397
3.5
Facility 3.5
NY AVG 4.8
Rank #114 / 397
-315-
8
Facility 8
NY AVG 64
Rank #427 / 450
Jewish Home Of Rochester (Not For Profit)
$58.2MFiscal year ending 12/2023
Facility $58.2MFiscal year ending 12/2023
NY AVG $28.8M
Rank #31 / 382
$41.6MFiscal year ending 12/2023
Facility $41.6MFiscal year ending 12/2023
NY AVG $15.0M
Rank #15 / 382
71.4%Fiscal year ending 12/2023
Facility 71.4%Fiscal year ending 12/2023
NY AVG 55.5%
Rank #43 / 381
335105
Kirkhaven ★ ☆ ☆ ☆ ☆
NH
MC
Rochester147 92.7% +1%- ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ -45%-$8.3k305.01136--Genesee Valley Presbyterian Nursing Center (Not For Profit)$13.7MFiscal year ending 12/2023$8.5MFiscal year ending 12/202362%Fiscal year ending 12/2023335668

Rank badges are statewide and care-type specific: each nursing home is ranked against every other NY nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in New York

Kirkhaven is located in Rochester, New York State.
Here are the financial assistance programs available to residents in New York State.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Frequently Asked Questions about Kirkhaven

Who is the owner of Kirkhaven?

Kirkhaven is legally operated by Genesee Valley Presbyterian Nursing Center (Not for Profit).

What is the occupancy rate at Kirkhaven?

Kirkhaven's occupancy is 92.7%.

Are pets allowed at Kirkhaven?

No, Kirkhaven has a no-pet policy.

What is the best email address for Kirkhaven?

The team at Kirkhaven can be reached at kirkhaveninfo@kirkhaven.com.

Does Kirkhaven operate as a for-profit or non-profit?

Kirkhaven is registered as a non-profit in NY.

What is the overall rating for Kirkhaven?

Kirkhaven received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Kirkhaven have?

Kirkhaven has 147 beds.

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