Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
99
75 employees · 24 contractors · 43 on an average day Brookdale Westlake Hills
Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living & Skilled Nursing · Austin, TX
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brookdale Westlake Hills
Nursing Home, Assisted Living, Continuing Care Retirement Community, Independent Living & Skilled Nursing · Austin, TX
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brookdale Westlake Hills accepts Medicare and private pay.
Located in Austin, TX, Brookdale Westlake Hills is a senior living community, offering independent living and assisted living options, along with comprehensive medical services such as short-term and long-term care, ensuring peace of mind for residents at every stage. Surrounded by landscaped grounds, residents can relax by the outdoor pool or stroll along beautiful walking paths, all within minutes of Austin’s top shopping, dining, and cultural attractions. Known for its lively music scene and cultural diversity, Austin provides an enriching backdrop for residents to explore local galleries, museums, and culinary delights.
Brookdale Westlake Hills is committed to creating a luxurious yet comfortable environment that feels just right. The community offers spacious accommodations and inviting common areas that encourage relaxation and social engagement. With a focus on personalized dining experiences featuring healthy, delicious meals and special community events like festive holiday buffets, residents enjoy culinary delights that cater to their preferences. The jam-packed calendar of activities includes everything from shopping excursions and cooking classes to card games and fitness sessions, ensuring there’s always something exciting to participate in and opportunities to foster holistic well-being.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Total nursing care per resident / day
This nursing home is ranked 28th out of 233 nursing homes we track in Texas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 41m
This nursing home is ranked 28th out of 233 nursing homes we track in Texas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 41mStandout metric: Physical therapist is +162% above Texas average
0 of 6 metrics below Texas average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 11 are the facility's own employees; no agency contractors work in this role.
11 staff · 8-hour shifts
46m
↑ 77% · TX 26mThis facility: 46m per resident per day, 77% above the Texas average of 26m (among Texas facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 11 are the facility's own employees; no agency contractors work in this role.
11 staff · 8-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 14 are the facility's own employees; no agency contractors work in this role.
14 staff · 9.6-hour shifts
1h 14m
↑ 30% · TX 57mThis facility: 1h 14m per resident per day, 30% above the Texas average of 57m (among Texas facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 14 are the facility's own employees; no agency contractors work in this role.
14 staff · 9.6-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 31 total: 30 of the facility's own employees and 1 agency contractor.
31 staff · 8.5-hour shifts
2h 41m
↑ 33% · TX 2h 1mThis facility: 2h 41m per resident per day, 33% above the Texas average of 2h 1m (among Texas facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 31 total: 30 of the facility's own employees and 1 agency contractor.
31 staff · 8.5-hour shiftsUS average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
10m
↑ 162% · TX 4mThis facility: 10m per resident per day, 162% above the Texas average of 4m (among Texas facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 57m
↑ 32% · TX 2h 59mThis facility: 3h 57m per resident per day, 32% above the Texas average of 2h 59m (among Texas facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
24m
↑ 20% · TX 20mThis facility: 24m per resident per day, 20% above the Texas average of 20m (among Texas facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
99
75 employees · 24 contractors · 43 on an average day
Average hours one staff member works on a day they are on shift, across every role.
8 h
↓ 1% · TX 8.1 hThis facility: 8 h, 1% below the Texas average of 8.1 h (among Texas facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
31,171 staff hours this quarter
See full Texas ranking →85.4% of staff hours were worked by the facility's own employees
Texas average: 94.3% · Contractors this quarter: Qualified Social Worker (8), Physical Therapy Aide (5), Respiratory Therapy Technician (3), Speech Language Pathologist (3), Physical Therapy Assistant (2), Certified Nursing Assistant (1), Occupational Therapy Assistant (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
126
Rank #96 / 258Bed count — State benchmarked This nursing home is ranked 96th out of 258 nursing homes we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
126
Rank #96 / 258Bed count — State benchmarked This nursing home is ranked 96th out of 258 nursing homes we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
90 nursing-home beds (CMS) + 36 state-licensed beds.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #47 / 147Years in operation — State benchmarked This nursing home is ranked 47th out of 147 nursing homes we track in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #47 / 147Years in operation — State benchmarked This nursing home is ranked 47th out of 147 nursing homes we track in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
48
years
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #139 / 276Walk Score — State benchmarked This nursing home is ranked 139th out of 276 nursing homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #139 / 276Walk Score — State benchmarked This nursing home is ranked 139th out of 276 nursing homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
45
/ 100
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
59
Source: CMS Provider Information, average daily residents (data as of Oct 2026)
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
27
days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A-
Not Accredited
How BBB ratings workAbout This Community
Pricing & Financial Information
The below pricing was updated on
$6,340/Month
Facility TypeType B
CountyTravis
License Number146376
QualificationNursing
Brookdale Westlake Hills is legally operated by Fort Austin Limited Partnership, and administered by David Lamar.
OwnerBrookdale Senior Living Inc.
Ownership TypeLIMITED PARTNERSHIP
Administrator Emailcstrasburg@brookdale.com
Short-Term Rehab
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Housekeeping
Laundry & Linen
Transportation
Pets Allowed
Utilities IncludedYes
Swimming Pool
Fitness Center
Emergency Call System
Activities
Gardening
Cooking Classes
Signature ProgramsBrookdale HealthPlus
Touring HoursMon - Fri: 8am - 9pm; Sat: 9am - 5:30pm
Religious AffiliationYes
Building Type2-story
Room Sizes
287 - 390 sq. ft.
650 - 798 sq. ft.
903 - 1247 sq. ft.
Room Types
Studio
1 Bedroom
2 Bedroom
This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2026 · 1 year of data
These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 9 citations 1 inspection
Includes all inspection records for this property, which could include management/ownership changes. 9 citations 1 inspection
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. Texas state average
Overall vs. TX average
1 Worse
Metrics worse than Texas average:
• Total citations (29% above) 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg) 0 Better No metrics in this bucket.
• Total citations (29% above) 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg) 0 Better No metrics in this bucket.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 7.0 | This facility has 29% more total citations than a typical Texas nursing home (9 vs. TX avg 7).↑ 29% worse |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 1.0 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
CMS Health Inspection History
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
8
≈ 0% · TX 8This facility: 8, level with the Texas average of 8 (among Texas facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
30
Rank #170 / 234Health citations — State benchmarked This nursing home is ranked 170th out of 234 nursing homes we track in Texas for health citations. Shows this facility's total health deficiency citations benchmarked to the Texas State average, with a ranking across all 234 TX facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 7% · TX 28This facility: 30, 7% above the Texas average of 28 (among Texas facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3.75
Rank #155 / 234Citations per inspection — State benchmarked This nursing home is ranked 155th out of 234 nursing homes we track in Texas for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Texas mean across 234 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 3% · TX 3.65This facility: 3.75, 3% above the Texas average of 3.65 (among Texas facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
30 of 30 citations corrected
Critical
J–L
4
↑ 122% · TX 1.8This facility: 4, 122% above the Texas average of 1.8 (among Texas facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
1
↑ 150% · TX 0.4This facility: 1, 150% above the Texas average of 0.4 (among Texas facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
25
↓ 2% · TX 25.4This facility: 25, 2% below the Texas average of 25.4 (among Texas facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · TX 0.4This facility: 0, 100% below the Texas average of 0.4 (among Texas facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Apr 09, 2026 · 6 citations, all corrected
Most cited category: Quality of Life & Care, 8 of 30 citations · 8 categories in total
Citations history
Most recent first
Apr 09, 2026
6 citations
Care Planning moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Dec 03, 2025
2 citations
Resident Rights moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Feb 14, 2025
6 citations
Pharmacy moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Oct 14, 2024
1 citation
Quality of Care moderate citation
Corrected
Corrected
May 01, 2024
1 citation
Care Planning critical citation
Corrected
Corrected
Jan 26, 2024
11 citations
Quality of Care critical citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Dec 29, 2023
2 citations
Quality of Care critical citation
Corrected
Corrected
Pharmacy critical citation
Corrected
Corrected
Nov 05, 2023
1 citation
Quality of Care serious citation
Corrected
Corrected
Top deficiency categories
Share of 30 citations
Quality of Life & Care
8 deficiencies (27%)
Pharmacy Services
5 deficiencies (17%)
Infection Control
4 deficiencies (13%)
Resident Rights
4 deficiencies (13%)
Resident Assessment & Care Planning
4 deficiencies (13%)
Nutrition & Dietary
2 deficiencies (7%)
Abuse, Neglect & Exploitation
2 deficiencies (7%)
Environmental
1 deficiency (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 30 citations resulted from standard inspections; 7 of 30 resulted from complaint investigations; and 3 of 30 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
5 penalties in the past 3 years
Latest: May 1, 2024 · $7,800 civil money penalty
May 1, 2024 · $7,800 civil money penalty
Jan 26, 2024 · $33,758 civil money penalty
Dec 29, 2023 · $7,446 civil money penalty
Dec 29, 2023 · $14,518 civil money penalty
Nov 5, 2023 · $9,311 civil money penalty
Total fines
$72,833
↑ 15% · TX $63KThis facility: $72,833, 15% above the Texas average of $63,404. Average among the 798 Texas facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #234 / 236Federal fines — State benchmarked This nursing home is ranked 234th out of 236 nursing homes we track in Texas for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Texas average among facilities with fines, and where it ranks among 236 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
5
↑ 138% · TX 2.1This facility: 5, 138% above the Texas average of 2.1. Average among the 798 Texas facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
TX avg 0.18Texas average: 0.18. Average among the 798 Texas facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Penalty history · past 3 years
May 1, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$7,800
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$7,800
Jan 26, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$33,758
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$33,758
Dec 29, 2023
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$7,446
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$7,446
Dec 29, 2023
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$14,518
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$14,518
Nov 5, 2023
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,311
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,311Fine amount comparison
This facility
$72,833
Texas average
$63,404
US average
$66,281
Totals count every penalty on record; the history lists the past 3 years. Texas and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Texas average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 23% · TX 4.1This facility: 5.0, 23% above the TX average of 4.1 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 62% · TX 3.1This facility: 5.0, 62% above the TX average of 3.1 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
5.9
Score · lower is better
↓ 23% · TX 7.6This facility: 5.9, 23% below the TX average of 7.6 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
18.8
Score · lower is better
↑ 37% · TX 13.8This facility: 18.8, 37% above the TX average of 13.8 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.10 long-stay measures: 4 better, 4 worse, 2 near TX average
8 short-stay measures: 3 better, 1 worse, 1 near TX average, 3 compared with US only
Long-stay residents
People who live at the home · 10 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
15.7%
↓ 1% · TX 15.8This facility: 15.7, 1% below the TX average of 15.8 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
15.7%
↓ 1% · TX 15.8This facility: 15.7, 1% below the TX average of 15.8 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.0%
↑ 76% · TX 12.5This facility: 22.0, 76% above the TX average of 12.5 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.0%
↑ 76% · TX 12.5This facility: 22.0, 76% above the TX average of 12.5 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.0%
↓ 100% · TX 0.8This facility: 0.0, 100% below the TX average of 0.8 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.0%
↓ 100% · TX 0.8This facility: 0.0, 100% below the TX average of 0.8 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
↓ 48% · TX 3.2This facility: 1.7, 48% below the TX average of 3.2 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
↓ 48% · TX 3.2This facility: 1.7, 48% below the TX average of 3.2 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
2.1%
↓ 43% · TX 3.7This facility: 2.1, 43% below the TX average of 3.7 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
2.1%
↓ 43% · TX 3.7This facility: 2.1, 43% below the TX average of 3.7 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
3.9%
↑ 34% · TX 2.9This facility: 3.9, 34% above the TX average of 2.9 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
3.9%
↑ 34% · TX 2.9This facility: 3.9, 34% above the TX average of 2.9 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
2.4%
↑ 2% · TX 2.3This facility: 2.4, 2% above the TX average of 2.3 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
2.4%
↑ 2% · TX 2.3This facility: 2.4, 2% above the TX average of 2.3 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
4.9%
↓ 50% · TX 9.8This facility: 4.9, 50% below the TX average of 9.8 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
4.9%
↓ 50% · TX 9.8This facility: 4.9, 50% below the TX average of 9.8 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
↓ 5% · TX 96.3This facility: 91.5, 5% below the TX average of 96.3 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
↓ 5% · TX 96.3This facility: 91.5, 5% below the TX average of 96.3 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
↓ 7% · TX 97.0This facility: 90.0, 7% below the TX average of 97.0 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
↓ 7% · TX 97.0This facility: 90.0, 7% below the TX average of 97.0 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
60.7%
↑ 13% · US 53.7This facility: 60.7, 13% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
60.7%
↑ 13% · US 53.7This facility: 60.7, 13% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
60.5%
↑ 20% · US 50.6This facility: 60.5, 20% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
60.5%
↑ 20% · US 50.6This facility: 60.5, 20% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
↓ 21% · TX 1.4This facility: 1.1, 21% below the TX average of 1.4 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
↓ 21% · TX 1.4This facility: 1.1, 21% below the TX average of 1.4 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
↑ 1% · TX 88.7This facility: 89.3, 1% above the TX average of 88.7 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
↑ 1% · TX 88.7This facility: 89.3, 1% above the TX average of 88.7 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.3%
↓ 12% · TX 85.4This facility: 75.3, 12% below the TX average of 85.4 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.3%
↓ 12% · TX 85.4This facility: 75.3, 12% below the TX average of 85.4 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.0%
↓ 19% · TX 25.9This facility: 21.0, 19% below the TX average of 25.9 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.0%
↓ 19% · TX 25.9This facility: 21.0, 19% below the TX average of 25.9 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
↓ 31% · TX 12.0This facility: 8.3, 31% below the TX average of 12.0 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
↓ 31% · TX 12.0This facility: 8.3, 31% below the TX average of 12.0 (among TX facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Brookdale Westlake Hills’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 225 Texas nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−12.6% operating margin
+0.6 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($2.2M) trims the net loss to −$1.1M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Texas homes
47.9% payroll share of revenue
TX average 68.8%Rank #150 / 202Payroll % of net patient revenue — State benchmarked This nursing home is ranked 150th out of 202 nursing homes we track in Texas for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Texas average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.1M while revenue fell $0.1M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Texas homes.
Revenue & profit
Big revenue, persistent losses
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | TX median | Compared with TX homesRank in TX | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $26.4M | −$0.1M | Trend 20172024 | TX median $9.3M | Rank in TX Rank #7 / 225Net patient revenue — State benchmarked This nursing home is ranked 7th out of 225 nursing homes we track in Texas for net patient revenue. Shows this facility's net patient revenue compared to the Texas average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 97% of homes | Top 3% in TX Higher net patient revenue than 97% of TX homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $29.8M | −$0.3M | Trend 20172024 | TX median $9.8M | Rank in TX Rank #17 / 225Operating expenses — State benchmarked This nursing home is ranked 17th out of 225 nursing homes we track in Texas for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Texas homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 93% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$3.3M | +$0.2M | Trend 20172024 | TX median −$0.4M | Rank in TX Rank #186 / 225Net patient income — State benchmarked This nursing home is ranked 186th out of 225 nursing homes we track in Texas for net patient income. Shows net patient revenue minus operating expenses, compared with other Texas homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 17% of homes | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −12.6% | +0.6 pts | Trend 20172024 | TX median −5.0% | Rank in TX Rank #157 / 225Operating margin — State benchmarked This nursing home is ranked 157th out of 225 nursing homes we track in Texas for operating margin. Shows net patient income as a share of net patient revenue, compared with other Texas homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 30% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $2.2M | — | Trend — | TX median $0.4M | Rank in TX Rank #33 / 214Other income — State benchmarked This nursing home is ranked 33rd out of 214 nursing homes we track in Texas for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Texas homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 85% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$1.1M | +$0.2M | Trend — | TX median $0.3M | Rank in TX Rank #177 / 207Net income — State benchmarked This nursing home is ranked 177th out of 207 nursing homes we track in Texas for net income. Shows the bottom line after other income, compared with other Texas homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 15% of homes | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Texas homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | TX median | Compared with TX homesRank in TX | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $12.7M | +$0.1M | Trend 20172024 | TX median $4.9M | Rank in TX Rank #16 / 225Payroll costs — State benchmarked This nursing home is ranked 16th out of 225 nursing homes we track in Texas for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Texas average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 93% of homes | Top 7% in TX by size Higher payroll than 93% of TX homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 47.9% | +0.6 pts | Trend 20172024 | TX median 57.6% | Rank in TX Rank #150 / 202Payroll % of net patient revenue — State benchmarked This nursing home is ranked 150th out of 202 nursing homes we track in Texas for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Texas average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Texas that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 26% of homes | 20.9 pts under TX average The TX average is 68.8% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · TX benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Texas payroll average.
% of net patient revenue
Payroll share Operating margin TX payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $21.9M | $21.8M | $21.6M | $17.9M | $21.1M | $24.3M | $26.5M | $26.4M |
| Operating expenses | $24.5M | $24.9M | $25.7M | $25.5M | $26.4M | $28.3M | $30.0M | $29.8M |
| Net patient income | −$2.6M | −$3.1M | −$4.1M | −$7.7M | −$5.3M | −$3.9M | −$3.5M | −$3.3M |
| Operating margin | −11.8% | −14.4% | −19.1% | −43.0% | −25.3% | −16.2% | −13.3% | −12.6% |
| Net income | −$0.3M | −$0.6M | −$1.9M | −$4.5M | −$3.7M | −$1.5M | −$1.3M | −$1.1M |
| Payroll costs | $10.3M | $10.8M | $11.5M | $11.1M | $11.4M | $12.3M | $12.5M | $12.7M |
| Payroll share of revenue | 47.1% | 49.8% | 53.3% | 62.1% | 53.9% | 50.7% | 47.3% | 47.9% |
| Beds | 120 | 120 | 120 | 120 | 275 | 275 | 275 | 275 |
| Gross revenue | $13.2M | $13.1M | $12.7M | $8.8M | $11.7M | $13.6M | $14.9M | $13.8M |
| Salaries | $9.0M | $9.4M | $9.9M | $9.6M | $9.8M | $10.8M | $11.0M | $11.1M |
| Wage-related costs | $1.4M | $1.4M | $1.6M | $1.5M | $1.5M | $1.5M | $1.6M | $1.6M |
| Contract labor | — | — | — | — | — | — | — | — |
| Other operating costs | $14.2M | $14.1M | $14.2M | $14.4M | $15.0M | $15.9M | $17.5M | $17.1M |
| Net patient revenue per day | $620 | $625 | $232 | $626 | $251 | $265 | $273 | $277 |
| Cost per day | $693 | $715 | $276 | $895 | $315 | $307 | $310 | $312 |
| Average length of stay | 41.5 days | 33.7 days | 33.7 days | 29.1 days | 26.7 days | 28.0 days | 26.9 days | 27.1 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Arriving
820 admissions · FY2024
Residents admitted during the year.
Medicare
165 · 20%
Medicaid
0 · 0%
Private pay & other
655 · 80%
Leaving
832 discharges · FY2024
Residents discharged during the year.
Medicare
165 · 20%
Medicaid
0 · 0%
Private pay & other
667 · 80%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Living Spaces & Floor Plans for Brookdale Westlake Hills
Places of interest near Brookdale Westlake Hills
2.7 miles from city center
Estimated distance in miles from Austin's city center to Brookdale Westlake Hills's address, calculated via Google Maps.
Calculate Travel Distance to Brookdale Westlake Hills
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Info below is compiled from CMS reports & the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Texas average is: 68.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Longhorn Village | NH AL IL MC SNF | Austin | 100
Facility
100
TX AVG
121
Rank
#197 / 258 | - | - | 6.39
Facility
6.39
TX AVG
3.47
Rank
#2 / 233 | -6% | +84% | $0
Facility
$0
TX AVG
$63.8k
Rank
#1 / 236 | 15
Facility
15
TX AVG
28.0
Rank
#7 / 234 | 3.0
Facility
3.0
TX AVG
3.6
Rank
#14 / 234 | - | 31 | - |
20
Facility
20
TX AVG
44
Rank
#235 / 276 | Longhorn Village | $2.6MFiscal year ending 12/2024
Facility
$2.6MFiscal year ending 12/2024
TX AVG
$10.2M
Rank
#222 / 225 | $10.0MFiscal year ending 12/2024
Facility
$10.0MFiscal year ending 12/2024
TX AVG
$5.8M
Rank
#24 / 225 | 386.8%Fiscal year ending 12/2024
Facility
386.8%Fiscal year ending 12/2024
TX AVG
68.8%
Rank
#2 / 202 | 676266 | ||||
| Querencia at Barton Creek | NH AL IL MC SNF | Austin | 115
Facility
115
TX AVG
121
Rank
#178 / 258 | - | - | 5.62
Facility
5.62
TX AVG
3.47
Rank
#8 / 233 | +202% | +62% | $13.5k
Facility
$13.5k
TX AVG
$63.8k
Rank
#92 / 236 | 8
Facility
8
TX AVG
28.0
Rank
#12 / 234 | 2.0
Facility
2.0
TX AVG
3.6
Rank
#21 / 234 | 1 | 38 | - |
8
Facility
8
TX AVG
44
Rank
#262 / 276 | Barton Creek Senior Living Center, Inc | $27.0MFiscal year ending 12/2024
Facility
$27.0MFiscal year ending 12/2024
TX AVG
$10.2M
Rank
#6 / 225 | $13.3MFiscal year ending 12/2024
Facility
$13.3MFiscal year ending 12/2024
TX AVG
$5.8M
Rank
#13 / 225 | 49.1%Fiscal year ending 12/2024
Facility
49.1%Fiscal year ending 12/2024
TX AVG
68.8%
Rank
#144 / 202 | 676198 | ||||
| Brodie Ranch Nursing and Rehabilitation Center | NH SNF | Austin (South Brodie) | 120
Facility
120
TX AVG
121
Rank
#125 / 258 |
94.0%
Facility
94.0%
TX AVG
72.9%
Rank
#9 / 178 | +29% | 3.62
Facility
3.62
TX AVG
3.47
Rank
#83 / 233 | +26% | +4% | $51.5k
Facility
$51.5k
TX AVG
$63.8k
Rank
#173 / 236 | 29
Facility
29
TX AVG
28.0
Rank
#152 / 234 | 3.2
Facility
3.2
TX AVG
3.6
Rank
#109 / 234 | 3 | 113 | - |
29
Facility
29
TX AVG
44
Rank
#208 / 276 | Hamilton County Hospital District | $9.5MFiscal year ending 09/2024
Facility
$9.5MFiscal year ending 09/2024
TX AVG
$10.2M
Rank
#103 / 225 | $6.0MFiscal year ending 09/2024
Facility
$6.0MFiscal year ending 09/2024
TX AVG
$5.8M
Rank
#71 / 225 | 63.2%Fiscal year ending 09/2024
Facility
63.2%Fiscal year ending 09/2024
TX AVG
68.8%
Rank
#60 / 202 | 676267 | ||||
| Southpark Meadows Nursing and Rehabilitation Center | NH HC HOS RC SNF | Austin (Southpark Meadows) | 120
Facility
120
TX AVG
121
Rank
#125 / 258 |
88.0%
Facility
88.0%
TX AVG
72.9%
Rank
#33 / 178 | +21% | 2.72
Facility
2.72
TX AVG
3.47
Rank
#221 / 233 | -46% | -22% | $11.0k
Facility
$11.0k
TX AVG
$63.8k
Rank
#82 / 236 | 24
Facility
24
TX AVG
28.0
Rank
#118 / 234 | 3.4
Facility
3.4
TX AVG
3.6
Rank
#134 / 234 | 3 | 106 | - |
49
Facility
49
TX AVG
44
Rank
#118 / 276 | Smithville Hospital Authority | $11.4MFiscal year ending 06/2025
Facility
$11.4MFiscal year ending 06/2025
TX AVG
$10.2M
Rank
#58 / 225 | $5.9MFiscal year ending 06/2025
Facility
$5.9MFiscal year ending 06/2025
TX AVG
$5.8M
Rank
#82 / 225 | 51.3%Fiscal year ending 06/2025
Facility
51.3%Fiscal year ending 06/2025
TX AVG
68.8%
Rank
#137 / 202 | 676299 | ||||
| Brookdale Westlake Hills | NH AL CCRC IL SNF | Austin (Treemont) | 126
Facility
126
TX AVG
121
Rank
#96 / 258 | - | - | 4.69
Facility
4.69
TX AVG
3.47
Rank
#28 / 233 | +40% | +35% | $72.8k
Facility
$72.8k
TX AVG
$63.8k
Rank
#234 / 236 | 30
Facility
30
TX AVG
28.0
Rank
#170 / 234 | 3.8
Facility
3.8
TX AVG
3.6
Rank
#155 / 234 | 5 | 59 | A- |
45
Facility
45
TX AVG
44
Rank
#139 / 276 | Brookdale Senior Living Inc | $26.4MFiscal year ending 12/2024
Facility
$26.4MFiscal year ending 12/2024
TX AVG
$10.2M
Rank
#7 / 225 | $12.7MFiscal year ending 12/2024
Facility
$12.7MFiscal year ending 12/2024
TX AVG
$5.8M
Rank
#16 / 225 | 47.9%Fiscal year ending 12/2024
Facility
47.9%Fiscal year ending 12/2024
TX AVG
68.8%
Rank
#150 / 202 | 455866 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other TX nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Texas
Brookdale Westlake Hills is located in Austin, Texas.
Here are the financial assistance programs available to residents in Texas.
More homes from the same operator
Operated by
Brookdale
Know before you visit
Frequently Asked Questions about Brookdale Westlake Hills
Quick answers from public records and the community's own listing.01 What neighborhood is Brookdale Westlake Hills in?
Brookdale Westlake Hills is in the Treemont neighborhood of Austin.
02 Who is the owner of Brookdale Westlake Hills?
Brookdale Westlake Hills is legally operated by Fort Austin Limited Partnership, and administered by David Lamar.
03 Is Brookdale Westlake Hills in a walkable area?
Brookdale Westlake Hills has a walk score of 45. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
04 What is the license number of Brookdale Westlake Hills?
According to TX state health department records, Brookdale Westlake Hills's license number is 146376.
05 What is the occupancy rate at Brookdale Westlake Hills?
Brookdale Westlake Hills's occupancy is 94.8%.
06 How long has Brookdale Westlake Hills been in business?
Brookdale Westlake Hills has been operating for approximately 48 years, based on available licensing and registration records.
07 Does Brookdale Westlake Hills have different floorplan options?
Yes — see the floorplan options available at Brookdale Westlake Hills on this page.
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