3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located in Austin, TX, Brookdale Westlake Hills is a senior living community, offering independent living and assisted living options, along with comprehensive medical services such as short-term and long-term care, ensuring peace of mind for residents at every stage. Surrounded by landscaped grounds, residents can relax by the outdoor pool or stroll along beautiful walking paths, all within minutes of Austin’s top shopping, dining, and cultural attractions. Known for its lively music scene and cultural diversity, Austin provides an enriching backdrop for residents to explore local galleries, museums, and culinary delights.
Brookdale Westlake Hills is committed to creating a luxurious yet comfortable environment that feels just right. The community offers spacious accommodations and inviting common areas that encourage relaxation and social engagement. With a focus on personalized dining experiences featuring healthy, delicious meals and special community events like festive holiday buffets, residents enjoy culinary delights that cater to their preferences. The jam-packed calendar of activities includes everything from shopping excursions and cooking classes to card games and fitness sessions, ensuring there’s always something exciting to participate in and opportunities to foster holistic well-being.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 77th out of 239 homes in Texas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 46m per day | ▲ 75% State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 18m per day | ▲ 36% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 44m per day | ▲ 36% State avg: 2h 1m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 21m per day | ▲ 46% State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 12m per day | ▲ 199% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 27m per day | ▲ 33% State avg: 20m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Brookdale Westlake Hills is legally operated by Fort Austin Limited Partnership, and administered by David Lamar.
Key information about the people who lead and staff this community.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Enforcement actions are formal penalties or interventions imposed by Texas regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 6 | This facility has 50% more total citations than a typical Texas nursing home (9 vs. TX avg 6).↑ 50% worse |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Texas average 7.4
Last Health inspection on Feb 2025
Texas average 25.9
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 24 citations resulted from standard inspections; 7 of 24 resulted from complaint investigations; and 3 of 24 came from combined inspections (standard and complaint).
200% worse than Texas averageTexas average: 2
150% worse than Texas averageTexas average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
11% fewer staff per resident than Texas average
7% worse than Texas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 9 RN Staff are full-time employees. No contractors work on this role.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursAssists with medical care and medications.
All 15 LPN Staff are full-time employees. No contractors work on this role.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursHelps with daily care and mobility.
All 29 CNA Staff are full-time employees. No contractors work on this role.
29
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,243 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 29 | 0 | 29 | 10,010 | 92 | 100% | 8 |
| Licensed Practical Nurse | 15 | 0 | 15 | 4,783 | 92 | 100% | 9 |
| Registered Nurse | 9 | 0 | 9 | 2,288 | 92 | 100% | 8.6 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,108 | 86 | 93% | 8.1 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,055 | 79 | 86% | 5.8 |
| RN Director of Nursing | 2 | 0 | 2 | 941 | 68 | 74% | 7.9 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 881 | 75 | 82% | 5 |
| Qualified Social Worker | 0 | 7 | 7 | 776 | 68 | 74% | 6.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 749 | 76 | 83% | 6.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 684 | 69 | 75% | 5.8 |
| Mental Health Service Worker | 3 | 0 | 3 | 565 | 65 | 71% | 7.4 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 557 | 65 | 71% | 7.7 |
| Nurse Practitioner | 2 | 0 | 2 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 486 | 63 | 68% | 7.7 |
| Administrator | 2 | 0 | 2 | 416 | 61 | 66% | 6.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 266 | 44 | 48% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 51 | 57 | 62% | 0.9 |
| Medical Director | 0 | 1 | 1 | 47 | 21 | 23% | 2.2 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
274% higher than Texas averageTexas average: $80K
141% more fines than Texas averageTexas average: 2.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
6 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 26, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 29, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 29, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
42% worse than Texas averageTexas average: 8.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.6
35% worse than Texas averageTexas average: 16.0
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
23.1%
43% worse than Texas averageTexas average: 16.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.1%
28% worse than Texas averageTexas average: 15.7%
Percent of long-stay residents experiencing one or more falls with major injury
11.8%
264% worse than Texas averageTexas average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
12.1%
173% worse than Texas averageTexas average: 4.4%
Percent of long-stay residents with a urinary tract infection
1.5%
83% worse than Texas averageTexas average: 0.8%
Percent of long-stay residents who lose too much weight
1.9%
47% better than Texas averageTexas average: 3.5%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Texas averageTexas average: 2.9%
Percent of long-stay residents who received an antipsychotic medication
6.1%
23% better than Texas averageTexas average: 7.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
In line with Texas averageTexas average: 90.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
77% better than Texas averageTexas average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
In line with Texas averageTexas average: 88.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.0%
19% better than Texas averageTexas average: 25.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
31% better than Texas averageTexas average: 12.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.7%
13% better than Texas averageTexas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
60.5%
20% better than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
23% of new residents, usually for short-term rehab.
77% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
73Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Brookdale Westlake Hills from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #18 / 245Payroll — State benchmarkedThis home is ranked 18th out of 245 homes in Texas for payroll. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #10 / 245Payroll % — State benchmarkedThis home is ranked 10th out of 245 homes in Texas for payroll %. Shows payroll as a percentage of revenue versus the Texas average. Well-run Texas facilities typically land around 51–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Room Sizes: 287 - 390 / 650 - 798 / 903 - 1247 sq. ft.
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (77% of admissions), and a typical private pay stay runs around 4 - 5 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.7 miles from city center
Estimated distance in miles from Austin's city center to Brookdale Westlake Hills's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Longhorn Village | NH AL IL MC SNF | Austin (Steiner Ranch Neighborhood Association) | 40
Facility
40
TX AVG
79
Rank
#568 / 972 | - | - | 5.59
Facility
5.59
TX AVG
3.63
Rank
#7 / 239 | -49% | +54% | $0
Facility
$0
TX AVG
$81.8k
Rank
#1 / 244 | 7
Facility
7
TX AVG
25.9
Rank
#11 / 241 | 1.8
Facility
1.8
TX AVG
3.7
Rank
#10 / 241 | - | 31 | - |
20
Facility
20
TX AVG
41
Rank
#1092 / 1389 | Stacy Hibma | $1.7MFiscal year ending 12/2023
Facility
$1.7MFiscal year ending 12/2023
TX AVG
$8.4M
Rank
#17 / 245 | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
TX AVG
$3.5M
Rank
#29 / 245 | 488.5%Fiscal year ending 12/2023
Facility
488.5%Fiscal year ending 12/2023
TX AVG
47%
Rank
#231 / 245 | 676266 | ||||
| Querencia at Barton Creek | NH AL IL MC SNF | Austin | 73
Facility
73
TX AVG
79
Rank
#720 / 972 | - | - | 4.81
Facility
4.81
TX AVG
3.63
Rank
#23 / 239 | +133% | +32% | $0
Facility
$0
TX AVG
$81.8k
Rank
#1 / 244 | 16
Facility
16
TX AVG
25.9
Rank
#62 / 241 | 4.0
Facility
4.0
TX AVG
3.7
Rank
#177 / 241 | 3 | 40 | - |
8
Facility
8
TX AVG
41
Rank
#1257 / 1389 | Dana Smith | $25.4MFiscal year ending 12/2023
Facility
$25.4MFiscal year ending 12/2023
TX AVG
$8.4M
Rank
#22 / 245 | $12.4MFiscal year ending 12/2023
Facility
$12.4MFiscal year ending 12/2023
TX AVG
$3.5M
Rank
#14 / 245 | 48.7%Fiscal year ending 12/2023
Facility
48.7%Fiscal year ending 12/2023
TX AVG
47%
Rank
#73 / 245 | 676198 | ||||
| Brookdale Westlake Hills | NH AL IL SNF | Austin (Treemont) | 36
Facility
36
TX AVG
79
Rank
#410 / 972 | - | - | 3.81
Facility
3.81
TX AVG
3.63
Rank
#77 / 239 | +23% | +5% | $300.6k
Facility
$300.6k
TX AVG
$81.8k
Rank
#242 / 244 | 24
Facility
24
TX AVG
25.9
Rank
#145 / 241 | 3.4
Facility
3.4
TX AVG
3.7
Rank
#138 / 241 | 7 | 48 | A- |
45
Facility
45
TX AVG
41
Rank
#626 / 1389 | Arcpi Holdings Inc | $26.5MFiscal year ending 12/2023
Facility
$26.5MFiscal year ending 12/2023
TX AVG
$8.4M
Rank
#43 / 245 | $12.5MFiscal year ending 12/2023
Facility
$12.5MFiscal year ending 12/2023
TX AVG
$3.5M
Rank
#18 / 245 | 47.3%Fiscal year ending 12/2023
Facility
47.3%Fiscal year ending 12/2023
TX AVG
47%
Rank
#10 / 245 | 455866 | ||||
| Juniper Village at Spicewood Summit | NH AL IL MC SNF | Austin | 109
Facility
109
TX AVG
79
Rank
#306 / 972 | - | - | 4.74
Facility
4.74
TX AVG
3.63
Rank
#32 / 239 | +138% | +30% | $99.7k
Facility
$99.7k
TX AVG
$81.8k
Rank
#202 / 244 | 12
Facility
12
TX AVG
25.9
Rank
#30 / 241 | 2.4
Facility
2.4
TX AVG
3.7
Rank
#45 / 241 | 2 | 24 | - |
73
Facility
73
TX AVG
41
Rank
#95 / 1389 | Rebecca Folta-May | $7.3MFiscal year ending 12/2023
Facility
$7.3MFiscal year ending 12/2023
TX AVG
$8.4M
Rank
#201 / 245 | $4.2MFiscal year ending 12/2023
Facility
$4.2MFiscal year ending 12/2023
TX AVG
$3.5M
Rank
#181 / 245 | 56.6%Fiscal year ending 12/2023
Facility
56.6%Fiscal year ending 12/2023
TX AVG
47%
Rank
#62 / 245 | 675533 | ||||
| West Oaks Nursing and Rehabilitation Center | NH MC SNF | Austin (Cherry Creek) | 125
Facility
125
TX AVG
79
Rank
#163 / 972 |
87.6%
Facility
87.6%
TX AVG
67.3
Rank
#41 / 195 | +30% | 3.25
Facility
3.25
TX AVG
3.63
Rank
#158 / 239 | +53% | -10% | $39.5k
Facility
$39.5k
TX AVG
$81.8k
Rank
#159 / 244 | 31
Facility
31
TX AVG
25.9
Rank
#186 / 241 | 2.6
Facility
2.6
TX AVG
3.7
Rank
#60 / 241 | 6 | 110 | - |
35
Facility
35
TX AVG
41
Rank
#847 / 1389 | American Robin Healthcare, Inc | $10.1MFiscal year ending 09/2023
Facility
$10.1MFiscal year ending 09/2023
TX AVG
$8.4M
Rank
#83 / 245 | $5.1MFiscal year ending 09/2023
Facility
$5.1MFiscal year ending 09/2023
TX AVG
$3.5M
Rank
#91 / 245 | 50.8%Fiscal year ending 09/2023
Facility
50.8%Fiscal year ending 09/2023
TX AVG
47%
Rank
#142 / 245 | 676095 |
Brookdale Westlake Hills is located in Austin, Texas.
Here are the financial assistance programs available to residents in Texas.
Brookdale Westlake Hills is in the Treemont neighborhood of Austin.
Brookdale Westlake Hills is legally operated by Fort Austin Limited Partnership, and administered by David Lamar.
Brookdale Westlake Hills has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to TX state health department records, Brookdale Westlake Hills's license number is 146376.
Brookdale Westlake Hills's occupancy is 96.7%.
Brookdale Westlake Hills has been operating for approximately 48 years, based on available licensing and registration records.
Yes — see the floorplan options available at Brookdale Westlake Hills on this page.
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