Total health inspections
5
Massachusetts average 4.5
Last Health inspection on Oct 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Palm Center
Nursing Home
Palm Center
Nursing Home
Palm Center is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. The nursing home cultivates the holistic needs of its residents in a home-like setting.
The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
119
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
81.2%
Residents per day (avg)
102
Occupancy rate
81.2%
Residents per day (avg)
102
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
37% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
62% of new residents, often for short stays.
Typical stay
21 days
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
15 - 16 years
Finances and operations
Proprietary home
Corporation
Home revenue
$17.6M
Operating loss
-$324.1K
Proprietary home
Corporation
Home revenue
$17,649,316.00
Operating loss
$-324,081.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.0M
Types of Care at Palm Center
Respite Care
Nursing Home
Hospice Care
Compare Nursing Homes around Lowell
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Palm Center
-21%
+9%
-1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Chelmsford (North Chelmsford)
119
No
78
SIRAKOV, DIMITRE
81.2%
$17,261,281.00
$6,025,488.00
34.9%
101.60
4.2723
1
21
1
-21%+9%-1%-
CareOne at Lowell
-75%
+28%
+16%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Lowell (Centralville)
160
No
77
THCI OF MASSACHUSETTS, LLC
95.1%
$32,838,610.00
$12,749,985.00
38.8%
154.80
5.0434
1
27
1
-75%+28%+16%-
Belvidere Healthcare Center
-57%
-11%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Lowell (Belvidere)
111
No
74
TESSIER-EFSTATHIOU, DIANE
62.1%
$11,223,140.00
$4,945,500.00
44.1%
80.90
3.5086
4
49
3
-57%-11%-24%-
RegalCare at Lowell
-22%
-10%
-14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Lowell (Highlands)
90
No
69
-
70.7%
$6,795,269.00
$3,548,977.00
52.2%
55.40
3.5285
2
44
3
-22%-10%-14%Studio / 1 Bed / 2 Bed
Palm Center
Type of care:
SNF
AL
Community:
Chelmsford (North Chelmsford)
Bed Count:
119
Pets Allowed:
No
Operator:
SIRAKOV, DIMITRE
CCN:
225508
Occupancy:
81.2%
Home Revenue:
$17,261,281.00
Payroll Costs:
$6,025,488.00
Payroll %:
34.9%
Avg Residents/Day:
101.60
Overall Rating:
Adj Nurse Hours:
4.2723
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
21
Severe Citations:
1
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+9%
+9%
Occupancy vs State Avg:
-1%
-1%
CareOne at Lowell
Type of care:
SNF
AL
Community:
Lowell (Centralville)
Bed Count:
160
Pets Allowed:
No
Operator:
THCI OF MASSACHUSETTS, LLC
CCN:
225224
Occupancy:
95.1%
Home Revenue:
$32,838,610.00
Payroll Costs:
$12,749,985.00
Payroll %:
38.8%
Avg Residents/Day:
154.80
Overall Rating:
Adj Nurse Hours:
5.0434
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-75%
-75%
Staffing vs State Avg:
+28%
+28%
Occupancy vs State Avg:
+16%
+16%
Belvidere Healthcare Center
Type of care:
SNF
AL
Community:
Lowell (Belvidere)
Bed Count:
111
Pets Allowed:
No
Operator:
TESSIER-EFSTATHIOU, DIANE
CCN:
225489
Occupancy:
62.1%
Home Revenue:
$11,223,140.00
Payroll Costs:
$4,945,500.00
Payroll %:
44.1%
Avg Residents/Day:
80.90
Overall Rating:
Adj Nurse Hours:
3.5086
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
49
Severe Citations:
3
RN share vs State Avg:
-57%
-57%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
-24%
-24%
RegalCare at Lowell
Type of care:
SNF
AL
Community:
Lowell (Highlands)
Bed Count:
90
Pets Allowed:
No
CCN:
225511
Occupancy:
70.7%
Home Revenue:
$6,795,269.00
Payroll Costs:
$3,548,977.00
Payroll %:
52.2%
Avg Residents/Day:
55.40
Overall Rating:
Adj Nurse Hours:
3.5285
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
44
Severe Citations:
3
RN share vs State Avg:
-22%
-22%
Staffing vs State Avg:
-10%
-10%
Occupancy vs State Avg:
-14%
-14%
Bed Options:
Studio / 1 Bed / 2 Bed
Places of interest near Palm Center
3.1 miles from city center — 10.46 miles to nearest hospital (St. Joseph Hospital)
40 Parkhurst Rd, Chelmsford, MA 01824
Calculate Travel Distance to Palm Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
264
Total Staff
231
Employees
33
Contractors
45,869
Total Hours (Quarter)
63
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 27 | 9 | Yes |
| Licensed Practical Nurse | 56 | 8.6 | Yes |
| Certified Nursing Assistant | 101 | 8.2 | No |
Staff by Category
Administration ⓘ
4 staff
7.6hs shift avg
Nursing Staff ⓘ
190 staff
8.4hs shift avg
Physicians & Practitioners ⓘ
8 staff
8.1hs shift avg
Therapy Services ⓘ
33 staff
6.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
2.4hs shift avg
Dietary Services ⓘ
10 staff
7.4hs shift avg
Other Services ⓘ
17 staff
7.7hs shift avg
Contractor Analysis
4.7%
of total hours from contractors
2,163 contractor hours this quarter
Licensed Practical Nurse: 1
Registered Nurse: 9
Physical Therapy Assistant: 3
Physical Therapy Aide: 2
Speech Language Pathologist: 3
Occupational Therapy Aide: 3
Dental Services Staff: 2
Respiratory Therapy Technician: 5
Medical Director: 1
Qualified Social Worker: 1
Mental Health Service Worker: 2
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 101 | 0 | 101 | 20,233 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 55 | 1 | 56 | 10,421 | 91 | 100% | 8.6 |
| Registered Nurse | 18 | 9 | 27 | 3,681 | 91 | 100% | 9 |
| Dental Services Staff | 11 | 2 | 13 | 2,012 | 72 | 79% | 7.9 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,452 | 90 | 99% | 7.2 |
| Speech Language Pathologist | 3 | 3 | 6 | 1,088 | 73 | 80% | 7.9 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,017 | 66 | 73% | 8.3 |
| Physical Therapy Aide | 2 | 2 | 4 | 941 | 85 | 93% | 8 |
| Occupational Therapist | 4 | 0 | 4 | 925 | 52 | 57% | 7.6 |
| RN Director of Nursing | 5 | 0 | 5 | 898 | 64 | 70% | 8.7 |
| Administrator | 3 | 0 | 3 | 770 | 65 | 71% | 7.8 |
| Physical Therapy Assistant | 3 | 3 | 6 | 701 | 82 | 90% | 4.8 |
| Nurse Practitioner | 2 | 0 | 2 | 504 | 64 | 70% | 7.9 |
| Dietitian | 2 | 0 | 2 | 368 | 26 | 29% | 8 |
| Respiratory Therapy Technician | 4 | 5 | 9 | 218 | 68 | 75% | 2.5 |
| Occupational Therapy Aide | 0 | 3 | 3 | 185 | 23 | 25% | 7.1 |
| Nurse Aide in Training | 1 | 0 | 1 | 155 | 20 | 22% | 7.8 |
| Mental Health Service Worker | 2 | 2 | 4 | 141 | 23 | 25% | 5.9 |
| Medical Director | 0 | 1 | 1 | 91 | 15 | 16% | 6.1 |
| Qualified Social Worker | 1 | 1 | 2 | 41 | 17 | 19% | 2.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 4 | 4% | 7 |
Health Inspection History
Inspections
Total health citations
21
Citations per inspection
4.2
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 21 citations resulted from standard inspections; and 2 of 21 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
1
1
33% better than Massachusetts averageMassachusetts average: 1.5
0 critical citations
1 serious citation
19 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Oct 18, 2024
Corrected
Infection Control moderate citation
Oct 18, 2024
Corrected
Quality of Care moderate citation
Oct 18, 2024
Corrected
Quality of Care moderate citation
Oct 18, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Vantage Care
Resident Census by Payment Source
102
Total Residents
Medicare
12
(11.8%)
ⓘ
Medicaid
42
(41.2%)
ⓘ
Private Pay/Other
48
(47.1%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.2
29% worse than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.1
26% worse than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
27.3%
Percent of long-stay residents whose need for help with daily activities has increased
27.3%
46% worse than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.7%
Percent of long-stay residents whose ability to move independently worsened
19.7%
In line with Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.4%
28% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
72% worse than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.3%
Percent of long-stay high risk residents with pressure ulcers
5.3%
13% worse than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.6%
Percent of long-stay residents with a urinary tract infection
0.6%
71% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.5%
Percent of long-stay residents who lose too much weight
7.5%
45% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.7%
Percent of long-stay residents who have depressive symptoms
0.7%
94% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.2%
Percent of long-stay residents who received an antipsychotic medication
17.2%
15% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
8% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.3%
7% worse than Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
25% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
55% worse than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
71.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
71.0%
9% worse than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$9K
88% lower than Massachusetts averageMassachusetts average: $72K
Number of fines
1
42% fewer fines than Massachusetts averageMassachusetts average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$9K
Massachusetts average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 12, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 12, 2023
$9K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Palm Center based on CMS SNF Cost Reports.
Occupancy Rate
81.2%
↓ 14.4pp vs 2022
Net Income
-$324,081
↑ ~$749K vs 2022
Total Payroll
$8,573,473
↓ ~$2.0M vs 2022
Profit Margin
-1.9%
↑ 3.0pp vs 2022
Loading trend charts...
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