Total health inspections
2
Tennessee average 3.5
Last Health inspection on Oct 2024
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
NHC HealthCare Chattanooga
Nursing Home
NHC HealthCare Chattanooga
Nursing Home
Overview of Nhc Healthcare Chattanooga
The National HealthCare Corporation, or the NHC Chattanooga, strives to provide short-term skilled nursing and rehabilitative care; they have been awarded twice for their recognition for the ‘Customer Approved Award’ and the ‘Employee Approved Award’ by the Customers for Outstanding Experience. NHC Healthcare Chattanooga strives to work daily with quality service to its residents so that they maintain independence and individuality.
They also provide housing options for assisted living, memory care, hospice care, and home care; management and staff are dedicated to ensuring that residents live comfortably in their new homes.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
200
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.1%
Residents per day (avg)
181
Occupancy rate
90.1%
Residents per day (avg)
181
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
64% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
22% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Proprietary home
Corporation
Home revenue
$23.4M
Profit
$1.6M
Proprietary home
Corporation
Home revenue
$23,425,104.00
Profit
$1,566,611.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$21.9M
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
55 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
January 7, 1992
License Expiration
May 17, 2026
Additional licensing details
License number:
00000112
CMS Certification Number:
445013
Ownership & operating entity
NHC HealthCare Chattanooga is legally operated by NHC HealthCare/Chattanooga, LLC, and administrated by Anthony Joseph Raffa.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Tony Raffa, Administrator
Compare Nursing Homes around Chattanooga
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
The Health Center at Standifer Place
-12%
-5%
+37%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Chattanooga
509
No
A+
38
COVENANT HEALTH SERVICES LLC
100.0%
$55,654,488.00
$25,733,336.00
46.2%
364.10
3.4514
-
16
-
-12%-5%+37%
Life Care Center of East Ridge
-8%
+2%
-15%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
East Ridge
108
No
-
31
CENTER, PARKER
61.7%
$14,421,760.00
$6,174,676.00
42.8%
82.50
3.7050
-
15
-
-8%+2%-15%
NHC HealthCare Chattanooga
-23%
-11%
+23%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Chattanooga (Glenwood)
200
No
A+
34
RAFFA, ANTHONY J
90.1%
$22,070,542.00
$10,229,144.00
46.3%
181.30
3.2430
-
10
-
-23%-11%+23%
Life Care Center of Red Bank
+37%
-5%
+29%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Chattanooga (Mountain Creek)
148
No
A+
9
BROOM, SHERRY
94.4%
$13,501,873.00
$5,727,862.00
42.4%
83.10
3.4531
1
27
5
+37%-5%+29%
Consulate Health Care of Chattanooga
+21%
-1%
-52%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Chattanooga (East Brainerd)
127
No
-
17
CHATTANOOGA ONE OP HOLDINGS LLC
35.1%
$4,812,407.00
$3,604,257.00
74.9%
63.60
3.5946
1
23
-
+21%-1%-52%
The Health Center at Standifer Place
Type of care:
SNF
AL
Community:
Chattanooga
Bed Count:
509
Pets Allowed:
No
Operator:
COVENANT HEALTH SERVICES LLC
CCN:
445111
Occupancy:
100.0%
Home Revenue:
$55,654,488.00
Payroll Costs:
$25,733,336.00
Payroll %:
46.2%
Avg Residents/Day:
364.10
Overall Rating:
Adj Nurse Hours:
3.4514
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
16
RN share vs State Avg:
-12%
-12%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+37%
+37%
Life Care Center of East Ridge
Type of care:
SNF
AL
Community:
East Ridge
Bed Count:
108
Pets Allowed:
No
Operator:
CENTER, PARKER
CCN:
445528
Occupancy:
61.7%
Home Revenue:
$14,421,760.00
Payroll Costs:
$6,174,676.00
Payroll %:
42.8%
Avg Residents/Day:
82.50
Overall Rating:
Adj Nurse Hours:
3.7050
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
RN share vs State Avg:
-8%
-8%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
-15%
-15%
NHC HealthCare Chattanooga
Type of care:
SNF
AL
Community:
Chattanooga (Glenwood)
Bed Count:
200
Pets Allowed:
No
Operator:
RAFFA, ANTHONY J
CCN:
445013
Occupancy:
90.1%
Home Revenue:
$22,070,542.00
Payroll Costs:
$10,229,144.00
Payroll %:
46.3%
Avg Residents/Day:
181.30
Overall Rating:
Adj Nurse Hours:
3.2430
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
-23%
-23%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
+23%
+23%
Life Care Center of Red Bank
Type of care:
SNF
AL
Community:
Chattanooga (Mountain Creek)
Bed Count:
148
Pets Allowed:
No
Operator:
BROOM, SHERRY
CCN:
445240
Occupancy:
94.4%
Home Revenue:
$13,501,873.00
Payroll Costs:
$5,727,862.00
Payroll %:
42.4%
Avg Residents/Day:
83.10
Overall Rating:
Adj Nurse Hours:
3.4531
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
5
RN share vs State Avg:
+37%
+37%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+29%
+29%
Consulate Health Care of Chattanooga
Type of care:
AL
IL
MC
SNF
Community:
Chattanooga (East Brainerd)
Bed Count:
127
Pets Allowed:
No
Operator:
CHATTANOOGA ONE OP HOLDINGS LLC
CCN:
445205
Occupancy:
35.1%
Home Revenue:
$4,812,407.00
Payroll Costs:
$3,604,257.00
Payroll %:
74.9%
Avg Residents/Day:
63.60
Overall Rating:
Adj Nurse Hours:
3.5946
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
23
RN share vs State Avg:
+21%
+21%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
-52%
-52%Places of interest near NHC HealthCare Chattanooga
3.0 miles from city center — 0.3 miles to nearest hospital (The Chattanooga Heart Institute - Chattanooga)
2700 Parkwood Ave, Chattanooga, TN 37404
Calculate Travel Distance to NHC HealthCare Chattanooga
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
240
Total Staff
237
Employees
3
Contractors
67,040
Total Hours (Quarter)
96
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 8.7 | No |
| Licensed Practical Nurse | 49 | 9.1 | No |
| Certified Nursing Assistant | 112 | 7 | No |
Staff by Category
Administration ⓘ
3 staff
7.6hs shift avg
Nursing Staff ⓘ
204 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.1hs shift avg
Therapy Services ⓘ
16 staff
7.2hs shift avg
Activities & Recreation ⓘ
3 staff
8.1hs shift avg
Social Services ⓘ
2 staff
5.7hs shift avg
Dietary Services ⓘ
4 staff
7.9hs shift avg
Other Services ⓘ
5 staff
8hs shift avg
Contractor Analysis
0%
of total hours from contractors
19 contractor hours this quarter
Occupational Therapy Assistant: 1
Medical Director: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 112 | 0 | 112 | 28,195 | 91 | 100% | 7 |
| Licensed Practical Nurse | 49 | 0 | 49 | 17,801 | 91 | 100% | 9.1 |
| Nurse Aide in Training | 25 | 0 | 25 | 4,773 | 91 | 100% | 6.7 |
| Registered Nurse | 16 | 0 | 16 | 4,421 | 91 | 100% | 8.7 |
| Mental Health Service Worker | 5 | 0 | 5 | 2,087 | 71 | 78% | 8 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,012 | 69 | 76% | 7.6 |
| RN Director of Nursing | 2 | 0 | 2 | 1,004 | 66 | 73% | 8.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 978 | 68 | 75% | 8.1 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 972 | 74 | 81% | 7.6 |
| Physical Therapy Aide | 3 | 0 | 3 | 954 | 72 | 79% | 7.5 |
| Speech Language Pathologist | 4 | 0 | 4 | 780 | 71 | 78% | 6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 767 | 64 | 70% | 8 |
| Occupational Therapy Aide | 2 | 0 | 2 | 706 | 67 | 74% | 7.4 |
| Other Activities Staff | 2 | 0 | 2 | 668 | 82 | 90% | 8.1 |
| Dietitian | 1 | 0 | 1 | 550 | 71 | 78% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 380 | 62 | 68% | 5.7 |
| Qualified Activities Professional | 1 | 0 | 1 | 70 | 9 | 10% | 7.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 6 | 7% | 3 |
| Medical Director | 0 | 2 | 2 | 1 | 3 | 3% | 0.2 |
Health Inspection History
Inspections
Total health citations
10
Citations per inspection
5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 10 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
10 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Oct 16, 2024
Corrected
Care Planning moderate citation
Oct 16, 2024
Corrected
Care Planning moderate citation
Oct 16, 2024
Corrected
Care Planning moderate citation
Oct 16, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: National Healthcare Corporation
Resident Census by Payment Source
176
Total Residents
Medicare
6
(3.4%)
ⓘ
Medicaid
144
(81.8%)
ⓘ
Private Pay/Other
26
(14.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.7
45% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.7
40% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
57% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.2%
Percent of long-stay residents whose ability to move independently worsened
11.2%
49% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.2%
17% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
8% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.3%
Percent of long-stay high risk residents with pressure ulcers
2.3%
58% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
26% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
21% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.1%
Percent of long-stay residents who have depressive symptoms
2.1%
81% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.9%
Percent of long-stay residents who received an antipsychotic medication
10.9%
34% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
10% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
In line with Tennessee averageTennessee average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.68
Number of hospitalizations per 1,000 long-stay resident days.
0.68
57% better than Tennessee averageTennessee average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.03
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.03
34% better than Tennessee averageTennessee average: 1.57
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
18% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
17% worse than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
23% better than Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
10.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
10.7%
52% better than Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
15% better than Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
70.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
70.6%
31% better than Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
53.0%
Rate of successful return to home or community from a skilled nursing facility.
53.0%
5% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for NHC HealthCare Chattanooga based on CMS SNF Cost Reports.
Occupancy Rate
90.1%
↑ 1.6pp vs 2022
Net Income
$1,566,611
↑ ~$2.7M vs 2022
Total Payroll
$11,983,596
↑ ~$780K vs 2022
Profit Margin
7.1%
↑ 12.3pp vs 2022
Loading trend charts...
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