Bickford of Suffolk

Assisted Living in Suffolk

Bickford of Suffolk

Assisted Living in Suffolk

Overview of Bickford of Suffolk

Bickford of Suffolk Assisted Living & Memory Care is a picturesque community known for its charming atmosphere and vibrant culture. This close-knit community places a strong emphasis on memory care qualifications, maintaining the facility’s beauty, and having a highly qualified staff who understand the challenges of aging and are dedicated to providing assistance.

Within this warm and home-like environment, residents benefit from services such as medication management, diabetes care, and incontinence care, all in a handicap-accessible facility. Bickford of Suffolk also offers respite stays and is a pet-friendly community. Its features include unique amenities like raised garden beds and an arts and crafts center thoughtfully designed to cater to those with memory loss. Families can have peace of mind knowing their loved ones have memory care options available in this engaging and accommodating community.

(757) 925-8597

Managed by Susan Vittori

Executive Director

Susan Vittori serves as the Executive Director at Bickford of Suffolk, leading the community with a dedicated team of caregivers committed to providing compassionate care for residents. She plays a key role in ensuring a supportive and nurturing environment for seniors and their families.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 74
Bed community size
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
84%
In line with Virginia average
Occupied beds
62 / 74
Average residents 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationAugust 8, 2025
QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Ownership & Operating Entity

Bickford of Suffolk is administrated by Susan Vittori.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Jenny Do, Director of Community Relations

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

1 service
Montessori Memory Care

Amenities & Lifestyle

0 amenities
Specific ProgramsMontessori Memory Care

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Dining services icon
Dining services icon

Dining Services

Types of Care at Bickford of Suffolk

Assisted Living Memory Care

Contact Bickford of Suffolk

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

19 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

8 inspections related to complaints

15 inspections with violations (78.9%)

Virginia average: 14 inspections

Virginia average: 64.3% of inspections with violations

8 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

Latest inspection

Date August 8, 2025
Renewal

Inspection oversight

Inspector name:Darunda Flint

73 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 32 deficiencies

Inspection Report Summary for Bickford of Suffolk

The most recent inspection on August 8, 2025, identified multiple deficiencies related to resident placement documentation, staff orientation and training, emergency preparedness, facility maintenance, and employee background checks. Earlier inspections showed a pattern of issues primarily involving resident care, staff training and certification, medication management, and administrative compliance, with several substantiated complaints confirming these concerns. Complaint investigations substantiated failures in timely medical notifications, supervision, reporting incidents, and respecting resident rights, while some complaints were unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history reflects ongoing challenges with regulatory compliance, with no clear trend of sustained improvement over time.

Compare Assisted Living around Suffolk The information below is reported by the Virginia Department of Social Services and Department of Health.

Filter by care type
Harmony at Harbour View
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Suffolk110Yes 48 Private RoomsMs. Lynn Irvine 72.7% -4376.7%139
Bickford of Suffolk
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Suffolk (Harbour View)74Yes 25 Private RoomsSusan Vittori 83.8% -1978.9%73
Lake Prince Woods
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Suffolk40No 6 Private RoomsMs. Felita Creekmore 85.2% -6100%37
Place of Purpose
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Ahoskie-No 0 Private Rooms---00%0

Financial Assistance for
Assisted Living in Virginia

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+
General unemployed, low-income, VA resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
VA

Priority for veterans, rural residents; AARP/Goodwill partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Places of interest near Bickford of Suffolk

Address 18.9 miles from city center Info Estimated distance in miles from Suffolk's city center to Bickford of Suffolk's address, calculated via Google Maps. — 1.12 miles to nearest hospital (The COVE - Center of Veterinary Expertise)

Calculate Travel Distance to Bickford of Suffolk

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Operated byBickford Senior Living Group, L.L.C.
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