Bickford of Suffolk

Assisted Living & Memory Care · Suffolk, VA

Bickford of Suffolk

Q: What neighborhood is Bickford of Suffolk in?

Bickford of Suffolk is in the Harbour View neighborhood of Suffolk.

Q: Is Bickford of Suffolk in a walkable area?

Bickford of Suffolk has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: When does Bickford of Suffolk's license expire?

According to VA state health department records, Bickford of Suffolk's license expires on August 8, 2025.

Q: What is the occupancy rate at Bickford of Suffolk?

Bickford of Suffolk's occupancy is 84%.

Q: Who is the administrator of Bickford of Suffolk?

Susan Vittori is the administrator of Bickford of Suffolk.

Q: How many beds does Bickford of Suffolk have?

Bickford of Suffolk has 74 beds.

Q: Has Bickford of Suffolk had any recent deficiencies?

Bickford of Suffolk has had 19 recently reported deficiencies.

Assisted Living & Memory Care · Suffolk, VA

6860 Harbour View Blvd, Suffolk, VA 23435 View map

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Overview of Bickford of Suffolk

Bickford of Suffolk Assisted Living & Memory Care is a picturesque community known for its charming atmosphere and vibrant culture. This close-knit community places a strong emphasis on memory care qualifications, maintaining the facility’s beauty, and having a highly qualified staff who understand the challenges of aging and are dedicated to providing assistance.

Within this warm and home-like environment, residents benefit from services such as medication management, diabetes care, and incontinence care, all in a handicap-accessible facility. Bickford of Suffolk also offers respite stays and is a pet-friendly community. Its features include unique amenities like raised garden beds and an arts and crafts center thoughtfully designed to cater to those with memory loss. Families can have peace of mind knowing their loved ones have memory care options available in this engaging and accommodating community.

Facility Direct Line (757) 925-8597

74-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 25 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

84%

Similar to the Virginia average: 85.7%

Occupied beds

62 / 74

Average occupied beds in Virginia homes 98 beds

Facility TypeAssisted Living Facility

StatusActive

ExpirationAugust 8, 2025 Expired

QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Bickford of Suffolk is administered by Susan Vittori.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Jenny Do, Director of Community Relations

Licensed Nurses/CNAs

Montessori Memory Care

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2021 · 5 years of data 73 deficiencies 8 complaints 19 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average

Overall vs. VA average

Latest Inspection August 8, 2025 Renewal

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	VA Average	vs. VA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	73	32	This facility has 128% more total deficiencies than a typical Virginia assisted living residence (73 vs. VA avg 32).↑ 128% worse
Deficiencies per year Average deficiencies per year since 2021.	14.6	6.4	This facility has 128% more deficiencies per year than a typical Virginia assisted living residence (14.6 vs. VA avg 6.4).↑ 128% worse
Deficiencies per inspection Average deficiencies per inspection.	3.8	2.3	This facility has 65% more deficiencies per inspection than a typical Virginia assisted living residence (3.8 vs. VA avg 2.3).↑ 65% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	VA Average	vs. VA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	19	14	This facility has 36% more total inspections than a typical Virginia assisted living residence (19 vs. VA avg 14).↑ 36% worse
Inspections with violations Inspections that uncovered at least one regulatory violation.	15	9	This facility has 67% more inspections with violations than a typical Virginia assisted living residence (15 vs. VA avg 9).↑ 67% worse
Inspection violation rate Percentage of inspections that resulted in at least one violation.	79%	64%	This facility has 15 percentage points higher inspection violation rate than a typical Virginia assisted living residence (79% vs. VA avg 64%).↑ 15% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	VA Average	vs. VA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	8	7	This facility has 14% more total complaints than a typical Virginia assisted living residence (8 vs. VA avg 7).↑ 14% worse
Complaints per year Average complaints per year since 2021.	1.6	1.4	This facility has 14% more complaints per year than a typical Virginia assisted living residence (1.6 vs. VA avg 1.4).↑ 14% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The August 8, 2025 renewal inspection found 12 deficiencies including failures in resident placement documentation, staff training, emergency preparedness, facility maintenance, and employee background checks.
Multiple complaint investigations in 2024 substantiated violations for failure to supervise residents, timely medical notifications, medication errors, and inadequate resident care documentation.
The November 25, 2024 monitoring visit confirmed ongoing issues with supervision of resident schedules and specialized care needs despite prior citations.

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: Private Rooms

Building Type: Single-story

Transportation Services

Recreational Activities

Managed by Susan Vittori

Executive Director

6860 Harbour View Blvd, Suffolk, VA 23435

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The information below is reported by the Virginia Department of Social Services and Department of Health.


Harmony at Harbour View	AL IL MC	Suffolk	110 Facility 110 VA AVG 95 Rank #111 / 371	Yes	48 Facility 48 VA AVG 44 Rank #186 / 449	Studio / 1 Bed / 2 Bed	Ms. Lynn Irvine	72.7% Facility 72.7% VA AVG 70.8% Rank #148 / 297	43	76.7% Facility 76.7% VA AVG 64.3% Rank #264 / 332	24 Facility 24 VA AVG 7 Rank #324 / 332	139 Facility 139 VA AVG 32 Rank #326 / 332	3.2 Facility 3.2 VA AVG 2.3 Rank #270 / 332
Bickford of Suffolk	AL MC	Suffolk (Harbour View)	74 Facility 74 VA AVG 95 Rank #233 / 371	Yes	25 Facility 25 VA AVG 44 Rank #337 / 449	Private Rooms	Susan Vittori	83.8% Facility 83.8% VA AVG 70.8% Rank #79 / 297	19	78.9% Facility 78.9% VA AVG 64.3% Rank #269 / 332	8 Facility 8 VA AVG 7 Rank #252 / 332	73 Facility 73 VA AVG 32 Rank #307 / 332	3.8 Facility 3.8 VA AVG 2.3 Rank #289 / 332
Bickford of Suffolk Assisted Living & Memory Care	AL MC	Suffolk (Harbour View)	74 Facility 74 VA AVG 95 Rank #233 / 371	Yes	25 Facility 25 VA AVG 44 Rank #337 / 449	Private Rooms	Susan Vittori	-	19	78.9% Facility 78.9% VA AVG 64.3% Rank #269 / 332	8 Facility 8 VA AVG 7 Rank #252 / 332	0 Facility 0 VA AVG 32 Rank #1 / 332	0.0 Facility 0.0 VA AVG 2.3 Rank #1 / 332
Lake Prince Woods	AL HC IL MC NH RC	Suffolk	54 Facility 54 VA AVG 95 Rank #299 / 371	No	6 Facility 6 VA AVG 44 Rank #424 / 449	1 Bed / 2 Bed	Ms. Felita Creekmore	85.2% Facility 85.2% VA AVG 70.8% Rank #71 / 297	6	100% Facility 100% VA AVG 64.3% Rank #320 / 332	0 Facility 0 VA AVG 7 Rank #67 / 332	37 Facility 37 VA AVG 32 Rank #251 / 332	6.2 Facility 6.2 VA AVG 2.3 Rank #318 / 332
Nans Pointe Rehabilitation and Nursing	AL HC MC NC NH PC RC	Suffolk	34 Facility 34 VA AVG 95 Rank #336 / 371	No	21 Facility 21 VA AVG 44 Rank #353 / 449	Private / Semi-Private Rooms	Brian Stevenson	47.1% Facility 47.1% VA AVG 70.8% Rank #263 / 297	6	83.3% Facility 83.3% VA AVG 64.3% Rank #282 / 332	1 Facility 1 VA AVG 7 Rank #67 / 332	66 Facility 66 VA AVG 32 Rank #300 / 332	11.0 Facility 11.0 VA AVG 2.3 Rank #327 / 332

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Financial Assistance for
Assisted Living in Virginia

Bickford of Suffolk is located in Suffolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled

General Virginia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+

General Virginia resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited grants; rural/urban balance.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)

General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL

Asset Limits Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Benefits

Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)

General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

Asset Limits $2,000 individual

Serves 4,000; personal needs allowance ($90/month).

Benefits

Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled

General VA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized

General VA resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits

Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General VA resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled

General VA resident, homeowner, income/asset limits vary by locality.

Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000

Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits

Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+

General VA resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits

Vouchers (~$50-$75/season) for produce at farmers’ markets

What neighborhood is Bickford of Suffolk in?

Bickford of Suffolk is in the Harbour View neighborhood of Suffolk.

Is Bickford of Suffolk in a walkable area?

Bickford of Suffolk has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Bickford of Suffolk's license expire?

According to VA state health department records, Bickford of Suffolk's license expires on August 8, 2025.

What is the occupancy rate at Bickford of Suffolk?

Bickford of Suffolk's occupancy is 84%.

Who is the administrator of Bickford of Suffolk?

Susan Vittori is the administrator of Bickford of Suffolk.

How many beds does Bickford of Suffolk have?

Bickford of Suffolk has 74 beds.

Has Bickford of Suffolk had any recent deficiencies?

Bickford of Suffolk has had 19 recently reported deficiencies.

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Bickford of Suffolk

Overview of Bickford of Suffolk

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Staffing & Medical

Additional Services

Contact Bickford of Suffolk

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

What does this home offer?

Managed by Susan Vittori

Places of interest near Bickford of Suffolk

Calculate Travel Distance to Bickford of Suffolk

Compare Assisted Living around Suffolk

Financial Assistance for Assisted Living in Virginia

Commonwealth Coordinated Care Plus (CCC Plus)

Virginia Respite Care Grant Program

Adult Services Program

Auxiliary Grant Program

Medicare Savings Program (MSP)

Energy Assistance Program (EAP)

VA Aid and Attendance (A&A) and Housebound Benefits

Property Tax Relief for the Elderly and Disabled

Senior Farmers’ Market Nutrition Program (SFMNP)

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Assisted Living in Virginia