Bickford of Suffolk Assisted Living & Memory Care
Assisted Living & Memory Care · Suffolk, VA

Bickford of Suffolk Assisted Living & Memory Care

Assisted Living & Memory Care · Suffolk, VA

Overview of Bickford of Suffolk Assisted Living & Memory Care

Bickford of Suffolk Assisted Living & Memory Care is a picturesque community known for its charming atmosphere and vibrant culture. This close-knit community places a strong emphasis on memory care qualifications, maintaining the facility’s beauty, and having a highly qualified staff who understand the challenges of aging and are dedicated to providing assistance.
Within this warm and home-like environment, residents benefit from services such as medication management, diabetes care, and incontinence care, all in a handicap-accessible facility.

Bickford of Suffolk also offers respite stays and is a pet-friendly community. Its features include unique amenities like raised garden beds and an arts and crafts center, thoughtfully designed to cater to those with memory loss. Families can have peace of mind knowing their loved ones have memory care options available in this engaging and accommodating community.

Bed community size
74-bed community Rank #233 / 371Bed count — State benchmarkedThis home is ranked 233rd out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 25 / 100 Rank #337 / 449Walk Score — State benchmarkedThis home is ranked 337th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationAugust 8, 2025
QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Ownership & Operating Entity

Bickford of Suffolk Assisted Living & Memory Care is administrated by Susan Vittori.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Jenny Do, Director of Community Relations

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Homestyle Dining
Transportation Services
Spiritual Care
Pet-Friendly Environment
Resident Monitoring System
ActivitiesDaily activities designed to engage residents, including exercise, outings, and themed events.
Specific ProgramsMontessori Memory Care
Religious ServicesYes

Dining & Nutrition

Food DescriptionResidents enjoy healthy, homestyle food at every meal, made from scratch with high-quality ingredients.

Contact Bickford of Suffolk Assisted Living & Memory Care

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 8 complaints 19 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 5 Worse Metrics worse than Virginia average:
• Total inspections (36% above)
• Inspections with violations (67% above)
• Inspection violation rate (23% above)
• Total complaints (14% above)
• Complaints per year (14% above)
0 Better No metrics in this bucket.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1914 This facility has 36% more total inspections than a typical Virginia assisted living residence (19 vs. VA avg 14).↑ 36% worse
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 159 This facility has 67% more inspections with violations than a typical Virginia assisted living residence (15 vs. VA avg 9).↑ 67% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 79%64% This facility has 15 percentage points higher inspection violation rate than a typical Virginia assisted living residence (79% vs. VA avg 64%).↑ 15% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 87 This facility has 14% more total complaints than a typical Virginia assisted living residence (8 vs. VA avg 7).↑ 14% worse
Complaints per year Info Average complaints per year since 2021. 1.61.4 This facility has 14% more complaints per year than a typical Virginia assisted living residence (1.6 vs. VA avg 1.4).↑ 14% worse

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Susan Vittori

Executive Director

Places of interest near Bickford of Suffolk Assisted Living & Memory Care

Address 12.3 miles from city center Info Estimated distance in miles from Suffolk's city center to Bickford of Suffolk Assisted Living & Memory Care's address, calculated via Google Maps. — 0.83 miles to nearest hospital (Chesapeake Regional Neurosciences-Neurology)

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Financial Assistance for
Assisted Living in Virginia

Bickford of Suffolk Assisted Living & Memory Care is located in Suffolk, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Compare Assisted Living around Suffolk

The information below is reported by the Virginia Department of Social Services and Department of Health.

Harmony at Harbour View
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Suffolk
110
Facility 110
VA AVG 95
Rank #111 / 371
Yes
48
Facility 48
VA AVG 44
Rank #186 / 449
Private RoomsMs. Lynn Irvine
72.7%
Facility 72.7%
VA AVG 70.8%
Rank #148 / 297
43
76.7%
Facility 76.7%
VA AVG 64.3%
Rank #264 / 332
139
Facility 139
VA AVG 32
Rank #326 / 332
3.2
Facility 3.2
VA AVG 2.3
Rank #270 / 332
Bickford of Suffolk Assisted Living & Memory Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Suffolk (Harbour View)
74
Facility 74
VA AVG 95
Rank #233 / 371
Yes
25
Facility 25
VA AVG 44
Rank #337 / 449
Private RoomsSusan Vittori-19
78.9%
Facility 78.9%
VA AVG 64.3%
Rank #269 / 332
0
Facility 0
VA AVG 32
Rank #1 / 332
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 332
Bickford of Suffolk
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Suffolk (Harbour View)
74
Facility 74
VA AVG 95
Rank #233 / 371
Yes
25
Facility 25
VA AVG 44
Rank #337 / 449
Private RoomsSusan Vittori
83.8%
Facility 83.8%
VA AVG 70.8%
Rank #79 / 297
19
78.9%
Facility 78.9%
VA AVG 64.3%
Rank #269 / 332
73
Facility 73
VA AVG 32
Rank #307 / 332
3.8
Facility 3.8
VA AVG 2.3
Rank #289 / 332
Lake Prince Woods
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Suffolk
54
Facility 54
VA AVG 95
Rank #299 / 371
No
6
Facility 6
VA AVG 44
Rank #424 / 449
Private RoomsMs. Felita Creekmore
85.2%
Facility 85.2%
VA AVG 70.8%
Rank #71 / 297
6
100%
Facility 100%
VA AVG 64.3%
Rank #320 / 332
37
Facility 37
VA AVG 32
Rank #251 / 332
6.2
Facility 6.2
VA AVG 2.3
Rank #318 / 332
Place of Purpose
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Ahoskie-No 0 Private Rooms------

Frequently Asked Questions about Bickford of Suffolk Assisted Living & Memory Care

What neighborhood is Bickford of Suffolk Assisted Living & Memory Care in?

Bickford of Suffolk Assisted Living & Memory Care is in the Harbour View neighborhood of Suffolk.

Is Bickford of Suffolk Assisted Living & Memory Care in a walkable area?

Bickford of Suffolk Assisted Living & Memory Care has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Bickford of Suffolk Assisted Living & Memory Care's license expire?

According to VA state health department records, Bickford of Suffolk Assisted Living & Memory Care's license expires on August 8, 2025.

Who is the administrator of Bickford of Suffolk Assisted Living & Memory Care?

Susan Vittori is the administrator of Bickford of Suffolk Assisted Living & Memory Care.

How many beds does Bickford of Suffolk Assisted Living & Memory Care have?

Bickford of Suffolk Assisted Living & Memory Care has 74 beds.

Has Bickford of Suffolk Assisted Living & Memory Care had any recent deficiencies or citations?

Bickford of Suffolk Assisted Living & Memory Care has had 19 recently reported deficiencies.

Are there photos of Bickford of Suffolk Assisted Living & Memory Care?

Yes — there are 17 photos of Bickford of Suffolk Assisted Living & Memory Care in the photo gallery on this page.

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