The Preserve at Woodland Hills Assisted Living & Memory Care in Woodland Hills, CA

Overview of The Preserve at Woodland Hills Assisted Living & Memory Care

Providing top-tier care across Los Angeles, CA, the Preserve at Woodland Hills is a paradisal senior living community that focuses on assisted living and memory care. The community features an award-winning Spark research-based program, that ensures the residents feel needed and stay productive. Furthermore, the program highlights four fundamental needs such as social, skills-focused, procedural memory, and progression and goal setting. A beautiful and serene residence where seniors may spend their meaningful time.

The Preserve at Woodland Hills offers pleasing and spacious apartments with a range of floor plans including private rooms with private baths and private bedrooms with shared baths. The community serves special delicacies and gourmet dining that satisfy residents’ cravings. With the residents’ enjoyment and wellness in mind, the Preserve at Woodland Hills amenities include activity rooms, outdoor patios, relaxing walkways, a movie theater, and a grand piano.

Facility Direct Line (213) 279-6342

60-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

4 years in operation

An established community with some operational experience and growing routines.

Walk Score: 60 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

77%

Higher than the California average: 72.8%

Occupied beds

46 / 60

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceAugust 27, 2021

CountyLos Angeles

The Preserve at Woodland Hills Assisted Living & Memory Care is legally operated by Welbrook Woodland Hills Opco LLC and Woodland Hills Mc, and administered by Susan Weisbarth.

Since 2021 · 5 years of data 41 citations 54 total visits 33 complaint visits 4 official inspections 25 complaint investigations

Inspection Score

22 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection April 3, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	41	10	This facility has 310% more total citations than a typical California assisted living residence (41 vs. CA avg 10).↑ 310% worse
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	28	3	This facility has 833% more serious citations (type a) than a typical California assisted living residence (28 vs. CA avg 3).↑ 833% worse Rank #1154 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1154th out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	13	4	This facility has 225% more moderate citations (type b) than a typical California assisted living residence (13 vs. CA avg 4).↑ 225% worse
Citations per year Average citations per year since 2021.	8.2	2	This facility has 310% more citations per year than a typical California assisted living residence (8.2 vs. CA avg 2).↑ 310% worse
Citations per inspection Average citations per inspection.	0.8	3.3	This facility has 76% fewer citations per inspection than a typical California assisted living residence (0.8 vs. CA avg 3.3).↓ 76% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	54	16	This facility has 238% more total visits than a typical California assisted living residence (54 vs. CA avg 16).↑ 238% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	33	13	This facility has 154% more complaint visits than a typical California assisted living residence (33 vs. CA avg 13).↑ 154% worse Rank #1275 / 1388 Complaint visits — State benchmarked This home is ranked 1275th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	17	7	This facility has 143% more other visits than a typical California assisted living residence (17 vs. CA avg 7).↑ 143% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	25	10	This facility has 150% more complaint investigations than a typical California assisted living residence (25 vs. CA avg 10).↑ 150% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 11, 2026 found no deficiencies and unsubstantiated complaints regarding resident gifts and pressure ulcers.
The July 25, 2025 annual inspection cited four deficiencies including lack of call systems, improper water temperature, restricted item access, and slow staff response posing immediate health and safety risks.
Multiple complaint investigations in 2024 and 2025 substantiated medication errors, elopements, and admission documentation failures, but corrective actions and staff training were implemented with some civil penalties assessed.

Show Inspection Reports

What does this home offer?

Minimum Age: 60 Years Old

Pets Allowed

Housing Options: Private Rooms

Building Type: Single-story

Beauty Services

Transportation Services

Housekeeping Services

Recreational Activities

Exercise Programs

2.0 miles from city center Estimated distance in miles from Woodland Hills's city center to The Preserve at Woodland Hills Assisted Living & Memory Care's address, calculated via Google Maps. — 1.36 miles to nearest hospital (UCLA West Valley Medical Center)

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The information below is reported by the California Department of Social Services and Department of Public Health.


Vi at Palo Alto	AL IL MC NH SNF	Palo Alto	876	No	-	80	1 Bed / 2 Bed / 3 Bed
Paradise Valley Estates	AL MC NH SNF	Fairfield	743	Yes	-	0	1 Bed / 2 Bed
The Vineyards – California Armenian Home	AL IL MC NH RESC SNF	Fresno (Roosevelt)	412	Yes	-	24	Studio / 1 Bed / 2 Bed
Canterbury Woods	AL IL NH SNF	Pacific Grove	190	No	A+	81	1 Bed / 2 Bed
The Preserve at Woodland Hills Assisted Living & Memory Care	AL MC	Woodland Hills	60	Yes	-	60	Private Rooms

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Who is the owner of The Preserve at Woodland Hills Assisted Living & Memory Care?

The Preserve at Woodland Hills Assisted Living & Memory Care is legally operated by Welbrook Woodland Hills Opco LLC and Woodland Hills Mc, and administered by Susan Weisbarth.

Is The Preserve at Woodland Hills Assisted Living & Memory Care in a walkable area?

The Preserve at Woodland Hills Assisted Living & Memory Care has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at The Preserve at Woodland Hills Assisted Living & Memory Care?

The Preserve at Woodland Hills Assisted Living & Memory Care's occupancy is 77%.

Are pets allowed at The Preserve at Woodland Hills Assisted Living & Memory Care?

Yes, The Preserve at Woodland Hills Assisted Living & Memory Care allows residents to bring their pets.

Who is the administrator of The Preserve at Woodland Hills Assisted Living & Memory Care?

Susan Weisbarth is the administrator of The Preserve at Woodland Hills Assisted Living & Memory Care.

How many beds does The Preserve at Woodland Hills Assisted Living & Memory Care have?

The Preserve at Woodland Hills Assisted Living & Memory Care has 60 beds.

Has The Preserve at Woodland Hills Assisted Living & Memory Care had any citations?

The Preserve at Woodland Hills Assisted Living & Memory Care has had 41 reported citations since 2021 according to records from California Department of Social Services (CDSS).

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The Preserve at Woodland Hills Assisted Living & Memory Care

Overview of The Preserve at Woodland Hills Assisted Living & Memory Care

About this community

Occupancy

License Details

Ownership & Operating Entity

Contact The Preserve at Woodland Hills Assisted Living & Memory Care

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

What does this home offer?

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