Holly Hall

Retirement Home in Houston

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Holly Hall

Retirement Home in Houston

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Holly Hall

For over 70 years, Holly Hall in Houston, Texas, has been a trusted haven for families seeking retirement homes near me that offer a supportive and engaging Christian environment.  They provide a variety of living options to meet your needs, including independent living, assisted living, and short-term rehab, all conveniently located on one central Houston campus.

Holly Hall fosters a relaxed lifestyle with engaging activities and events, from live music and theatrical performances to brain-game training and Bible study groups. Residents can also enjoy on-site amenities like a historic chapel, pet-friendly spaces, and delicious and nutritious meals prepared by caring staff. Security and personalized care are top priorities at Holly Hall.  The community features 24-hour security and surveillance cameras, along with digital resident engagement platforms for easy communication. Additionally, residents have access to on-site healthcare professionals who can provide the support they need.

(713) 799-9031

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5 ▲ 2.0 Texas average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5 ▲ 2.1 Texas average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5 ▲ 1.6 Texas average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5 ■ Avg Texas average: 4.0/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Texas state averages

Total nursing care / resident Info This home is ranked 24th out of 246 homes in Texas.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 45m per day
This facility Texas avg (3h 47m per day)
vs Texas avg
+26%

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 62
Avg. Length of Stay
26 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

61% of new residents, often for short stays.

Typical stay 5 - 6 months

Finances and operations

Voluntary non-profit community
Home revenue
$15.4M
Surplus of revenue
$2.1M
Voluntary non-profit community
Home revenue
$15.4M
Surplus of revenue
$2.1M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.2M
33.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.1M
Total costs $13.3M
Bed community size
62-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 56 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
76%
In line with Texas average
Occupied beds
47 / 62
Average residents 75 per day

License Details

Facility TypeType B
StatusLicensed
ExpirationJune 17, 2028
CountyHarris
License Number147237
CMS Certification Number676306
QualificationNursing

Ownership & Operating Entity

Holly Hall is legally operated by Holly Hall, and administrated by Dana Short.

OwnerHOLLY HALL
Ownership TypeNonprofit Organization

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator Email [email protected]

Memory & Specialized Care

1 service
Alzheimer's Certification

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single Story Cottage

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Holly Hall

Independent Living Assisted Living

Contact Holly Hall

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

2 with citations

0 without citations

Texas average: 1 inspection with citations

1 total citation

1 health citation 1 life safety citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Texas average: 6 citations

Texas average: 2 health citations

Texas average: 6 life safety citations

Inspection Report Summary for Holly Hall

HOLLY HALL underwent its most recent comprehensive inspection on March 15, 2022, resulting in six state standard violations. The Health Code section of the report listed no deficiencies, while the Life Safety Code section cited four instances of non-compliance with licensing standards for assisted living facilities. These issues were related to fire safety and building maintenance, including resident bedroom doors, fire alarm and smoke detection systems, sprinkler system inspections, and monthly/yearly extinguisher inspections. Additionally, the facility was found to be out of compliance with NFPA 96 regarding a commercial range hood and exhaust system. The older Life Safety Code deficiencies were corrected between June 28, 2019, and July 12, 2019. No enforcement actions were taken as a result of these findings.

Health Inspection History

Inspections
Total health inspections 5

Texas average 7.4


Last Health inspection on Oct 2024

Total health citations 18

Texas average 25.9

Citations per inspection
3.6

Texas average 3.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 18 citations resulted from standard inspections; 4 of 18 resulted from complaint investigations; and 7 of 18 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Texas average

Texas average: 2


Serious Health citations More info 0
100% better than Texas average

Texas average: 0.4

0 critical citations More info Texas average: 2

0 serious citations More info Texas average: 0.4

17 moderate citations More info Texas average: 23

1 minor citation More info Texas average: 0.4
Citations history (last 3 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 03, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 29, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Apr 03, 2024
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Apr 03, 2024
Corrected

Compare Retirement Homes around Houston The information below is reported by the Texas Health and Human Services Commission.

Filter by care type
Holly Hall
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Houston (Astrodome Area)169Yes 56 --Holly Hall2111 Bed / 2 Bed
Morada Cy-Fair
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Houston (Steeplechase Corner)135Yes 58 20-Hp Houston Opco, Llc7071 Bed / 2 Bed
Elison Park Independent Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Houston (Willowbrook)-Yes 47 ---0001 Bed / 2 Bed
Lone Star Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Houston (Brays Oaks)-Yes 47 ---0001 Bed / 2 Bed
Tarrytowne Estates
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Houston (Westside)-Yes 39 ---0001 Bed / 2 Bed

Financial Assistance for
Retirement Home in Texas

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Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized
General TX resident, low-income.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
TX

Priority for elderly/disabled; covers gas, electric, propane.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+
General unemployed, low-income, TX resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
TX

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Places of interest near Holly Hall

Address 7.7 miles from city center Info Estimated distance in miles from Houston's city center to Holly Hall's address, calculated via Google Maps. — 0.86 miles to nearest hospital (UTHealth Houston Psychiatry)

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 126
Employees 38
Contractors 88
Staff to resident ratio 2.93:1
95% better than Texas average

Texas average ratio: 1.51:1

Avg staff/day 27
Average shift 7.1 hours
12% worse than Texas average

Texas average: 8.1 hours

Total staff hours (quarter) 17,524
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 55
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

25.7%

4,510 contractor hours this quarter

Certified Nursing Assistant: 42 Licensed Practical Nurse: 21 Medication Aide/Technician: 4 Speech Language Pathologist: 4 Physical Therapy Assistant: 4 Physical Therapy Aide: 3 Qualified Social Worker: 3 Registered Nurse: 2 Medical Director: 2 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 1
Staff by category
Certified Nursing Assistant1342557,03991100%7.5
Licensed Practical Nurse921303,15391100%9.2
Registered Nurse4261,66391100%8.9
Medication Aide/Technician4481,2909099%7.7
Speech Language Pathologist0447247077%5.5
RN Director of Nursing2025366268%7.9
Administrator2025167481%6.8
Mental Health Service Worker1015126470%8
Nurse Practitioner1014966268%8
Physical Therapy Aide0333866167%6
Physical Therapy Assistant0443305662%5.8
Respiratory Therapy Technician0223257279%4.2
Other Dietary Services Staff2022646369%4.1
Qualified Social Worker0331383235%4.2
Occupational Therapy Aide011801213%6.7
Medical Director022755662%1.1
55 Certified Nursing Assistant
% of Days 100%
30 Licensed Practical Nurse
% of Days 100%
6 Registered Nurse
% of Days 100%
8 Medication Aide/Technician
% of Days 99%
4 Speech Language Pathologist
% of Days 77%
2 RN Director of Nursing
% of Days 68%
2 Administrator
% of Days 81%
1 Mental Health Service Worker
% of Days 70%
1 Nurse Practitioner
% of Days 68%
3 Physical Therapy Aide
% of Days 67%
4 Physical Therapy Assistant
% of Days 62%
2 Respiratory Therapy Technician
% of Days 79%
2 Other Dietary Services Staff
% of Days 69%
3 Qualified Social Worker
% of Days 35%
1 Occupational Therapy Aide
% of Days 13%
2 Medical Director
% of Days 62%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 43
Medicare
9
20.9% of residents
Medicaid
2
4.7% of residents
Private pay or other
32
74.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.9
20% better than Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.0
37% worse than Texas average

Texas average: 16.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.1%
6% worse than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.8%
71% worse than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.5%
138% worse than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 0.0%
100% better than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 34.6%
64% worse than Texas average

Texas average: 97.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 21.0%
77% worse than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 40.4%
54% worse than Texas average

Texas average: 88.0%

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