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Assisted Living in Roanoke

The Harmony Collection at Roanoke – Assisted Living

Assisted Living in Roanoke

The Harmony Collection at Roanoke – Assisted Living

4402 Pheasant Ridge Rd, Roanoke, VA 24014 View map
Overview of The Harmony Collection at Roanoke – Assisted Living

A Harmony senior living community member, the assisted living home in Roanoke ensures a serene and harmonious environment. The name suggests that the residential lifestyle is supposed to be calming and balanced– a freeing lifestyle with the necessary support. The elegant community ensures its residents receive a strong sense of freedom with no shame of being able to receive additional assistance, mainly because, as a Harmony community, the assisted living place aims to elevate the lifestyle of its residents.

Placing comfort, convenience, and luxury at the heart of their world-class hospitality, seniors are guaranteed to live a stress-free and well-balanced lifestyle. Their amenities and services include laundry, transportation, healthy and savory chef-prepared meals, and fitness activities.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 105

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Virginia average
Occupancy rate 73.3%
Residents per day 77
Occupancy rate
73.3%
Residents per day
77
Bed community size
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
9 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
73%
In line with Virginia average
Occupied beds
77 / 105
Average residents 98 per day

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 2, 2026

Additional Licensing Details

QualificationNon-Ambulatory | Residential and Assisted Living Care

Ownership & Operating Entity

The Harmony Collection at Roanoke – Assisted Living is administrated by Jenny Nicely.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Robin Banch, Corporate Director

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 431 / 504 / 530 / 538 / 600 / 626 / 689 / 701 / 727 - 1,048 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Harmony Collection at Roanoke – Assisted Living

Assisted Living
Contact The Harmony Collection at Roanoke – Assisted Living

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

51 inspections

27 inspections related to complaints

28 inspections with violations (54.9%)

Virginia average: 14 inspections

Virginia average: 64.3% of inspections with violations

27 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

Latest inspection

Date October 23, 2025
Monitoring

Inspection oversight

Inspector name:Holly Copeland

51 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Virginia average: 14 citations

104 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 32 deficiencies

Compare Assisted Living around Roanoke The information below is reported by the Virginia Department of Social Services and Department of Health.

Filter by care type
Friendship Assisted Living, Inc.
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ROANOKE
120
No
-
Studio / 1 Bed / 2 Bed
Alex Parker
-
-
5
80%
5
Friendship Assisted Living, Inc.
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ROANOKE
120
No
-
Studio / 1 Bed / 2 Bed
Alex Parker
70.0%
-
5
80%
5
The Harmony Collection at Roanoke – Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Roanoke
105
Yes
26
Studio / 1 Bed / 2 Bed
Jenny Nicely
73.3%
A+
51
54.9%
51
Brandon Oaks
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ROANOKE
80
No
-
Studio / 1 Bed / 2 Bed
Jessica White
89.5%
-
6
66.7%
6
Brandon Oaks
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

ROANOKE
80
No
-
Studio / 1 Bed / 2 Bed
Jessica White
46.3%
-
6
66.7%
6

Living Spaces & Floor Plans

The Harmony Collection At Roanoke Assisted Living 1Bed
The Harmony Collection At Roanoke Assisted Living 2 Bed C
The Harmony Collection At Roanoke Assisted Living 2 Bed B
The Harmony Collection At Roanoke Assisted Living 2 Bed
The Harmony Collection At Roanoke Assisted Living Studio B
The Harmony Collection At Roanoke Assisted Living Studio

Places of interest near The Harmony Collection at Roanoke – Assisted Living

Address 4.8 miles from city center — 1.99 miles to nearest hospital (Carilion Clinic Aortic Center - Roanoke)

Address 4402 Pheasant Ridge Rd, Roanoke, VA 24014

Calculate Travel Distance to The Harmony Collection at Roanoke – Assisted Living

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Virginia Seniors

Get financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.