Hermitage Roanoke

Q: What neighborhood is Hermitage Roanoke in?

Hermitage Roanoke is in the Fairview neighborhood of Roanoke.

Q: Is Hermitage Roanoke in a walkable area?

Hermitage Roanoke has a walk score of 32. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: When does Hermitage Roanoke's license expire?

According to VA state health department records, Hermitage Roanoke's license expires on April 14, 2027.

Q: What is the occupancy rate at Hermitage Roanoke?

Hermitage Roanoke's occupancy is 39%.

Q: Who is the administrator of Hermitage Roanoke?

Michael Davis is the administrator of Hermitage Roanoke.

Q: How many beds does Hermitage Roanoke have?

Hermitage Roanoke has 120 beds.

Q: Has Hermitage Roanoke had any recent deficiencies?

Hermitage Roanoke has had 13 recently reported deficiencies.

Overview of Hermitage Roanoke

Hermitage Roanoke is one of the city’s most trusted independent living retirement communities with assisted living and nursing home services. The professional care staff is dedicated to delivering excellent and comprehensive accommodations for seniors in a nurturing environment. The senior living home maintains a high-quality standard of service provided with compassion for a more personal approach to residential care. The CCRC strives to enhance the quality of lifestyle for each individual.

The Hermitage Roanoke’s upscale residential lifestyle is built on essential and helpful services; these include 24-hour care, stimulating activities, engaging social activities and programs, rehabilitative therapy services, housekeeping, and medication management.

Facility Direct Line (540) 767-6800

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 32 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

39%

Lower than the Virginia average: 85.7%

Occupied beds

47 / 120

Average occupied beds in Virginia homes 98 beds

Facility TypeAssisted Living Facility

StatusActive

ExpirationApril 14, 2027

QualificationNon-Ambulatory | Residential and Assisted Living Care

AccreditationsCARF accredited

Hermitage Roanoke is administered by Michael Davis.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Christopher Henderson, President & CEO (per BBB, record updated Jun 2026)

Rehabilitation Services

Licensed Nurses/CNAs

Business Hours24 X 7 , Monday - Sunday

Minimum Age62

Since 2020 · 6 years of data 41 deficiencies 1 complaint 13 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average

Overall vs. VA average

Latest Inspection September 11, 2025 Monitoring

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	VA Average	vs. VA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	41	32	This facility has 28% more total deficiencies than a typical Virginia assisted living residence (41 vs. VA avg 32).↑ 28% worse
Deficiencies per year Average deficiencies per year since 2020.	6.8	5.3	This facility has 28% more deficiencies per year than a typical Virginia assisted living residence (6.8 vs. VA avg 5.3).↑ 28% worse
Deficiencies per inspection Average deficiencies per inspection.	3.2	2.3	This facility has 39% more deficiencies per inspection than a typical Virginia assisted living residence (3.2 vs. VA avg 2.3).↑ 39% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	VA Average	vs. VA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	13	14	This facility has had 7% fewer total inspections than the Virginia average (13 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 7% fewer
Inspections with violations Inspections that uncovered at least one regulatory violation.	12	9	This facility has 33% more inspections with violations than a typical Virginia assisted living residence (12 vs. VA avg 9).↑ 33% worse
Inspection violation rate Percentage of inspections that resulted in at least one violation.	92%	64%	This facility has 28 percentage points higher inspection violation rate than a typical Virginia assisted living residence (92% vs. VA avg 64%).↑ 28% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	VA Average	vs. VA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	7	This facility has 86% fewer total complaints than a typical Virginia assisted living residence (1 vs. VA avg 7).↓ 86% better
Complaints per year Average complaints per year since 2020.	0.2	1.2	This facility has 83% fewer complaints per year than a typical Virginia assisted living residence (0.2 vs. VA avg 1.2).↓ 83% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

September 11, 2025 monitoring inspection found three deficiencies in staff cognitive impairment training, updating uniform assessment instruments, and individualized service plans for significant resident changes.
January 30, 2023 renewal inspection identified seven deficiencies including medication management failures, incomplete individualized service plans, unsigned physician orders, and unsecured medications and cleaning supplies.
May 11, 2022 monitoring inspection found no violations related to medication cart labeling and compliance with applicable standards.

Show Inspection Reports

What does this home offer?

Pets Allowed

Room Sizes: 950 / 1,023 sq. ft

Housing Options: 1 Bed / 2 Bed

Building Type: Two-story

Transportation Services

Fitness and Recreation

Living Spaces & Floor Plans for Hermitage Roanoke

3.6 miles from city center Estimated distance in miles from Roanoke's city center to Hermitage Roanoke's address, calculated via Google Maps. — 2.19 miles to nearest hospital (Salem VA Medical Center)

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The information below is reported by the Virginia Department of Social Services and Department of Health.


Friendship Retirement Community	AL IL MC NH RC SNF	Roanoke (Hollins)	253 Facility 253 VA AVG 95 Rank #5 / 371	Yes	48 Facility 48 VA AVG 44 Rank #186 / 449	2 Bed	-	93.1% Facility 93.1% VA AVG 70.4% Rank #21 / 294	A+	-	-	-	-	-
TerraBella Pheasant Ridge	AL MC	Roanoke (Southern Hills)	130 Facility 130 VA AVG 95 Rank #69 / 371	Yes	28 Facility 28 VA AVG 44 Rank #320 / 449	Suite / 1 Bed / 2 Bed	Jenifer Quilodran	56.9% Facility 56.9% VA AVG 70.4% Rank #222 / 294	A+	44	61.4% Facility 61.4% VA AVG 64.3% Rank #200 / 330	24 Facility 24 VA AVG 7 Rank #322 / 330	113 Facility 113 VA AVG 32 Rank #260 / 271	2.6 Facility 2.6 VA AVG 2.3 Rank #185 / 271
Our Lady of the Valley	AL MC NH RC SNF	Roanoke (Gainsboro)	127 Facility 127 VA AVG 95 Rank #78 / 371	No	68 Facility 68 VA AVG 44 Rank #74 / 449	Studio / 1 Bed	Meagan Seale	87.4% Facility 87.4% VA AVG 70.4% Rank #53 / 294	A+	20	55% Facility 55% VA AVG 64.3% Rank #162 / 330	7 Facility 7 VA AVG 7 Rank #227 / 330	58 Facility 58 VA AVG 32 Rank #230 / 271	2.9 Facility 2.9 VA AVG 2.3 Rank #198 / 271
Hermitage Roanoke	AL IL	Roanoke (Fairview)	120 Facility 120 VA AVG 95 Rank #89 / 371	Yes	32 Facility 32 VA AVG 44 Rank #289 / 449	1 Bed / 2 Bed	Michael Davis	39.2% Facility 39.2% VA AVG 70.4% Rank #280 / 294	A+	13	92.3% Facility 92.3% VA AVG 64.3% Rank #304 / 330	1 Facility 1 VA AVG 7 Rank #67 / 330	41 Facility 41 VA AVG 32 Rank #202 / 271	3.2 Facility 3.2 VA AVG 2.3 Rank #209 / 271
The Harmony Collection at Roanoke – Assisted Living	AL	Roanoke (Southern Hills)	105 Facility 105 VA AVG 95 Rank #128 / 371	Yes	26 Facility 26 VA AVG 44 Rank #332 / 449	Studio / 1 Bed / 2 Bed	Jenny Nicely	73.3% Facility 73.3% VA AVG 70.4% Rank #140 / 294	A+	51	54.9% Facility 54.9% VA AVG 64.3% Rank #161 / 330	27 Facility 27 VA AVG 7 Rank #326 / 330	104 Facility 104 VA AVG 32 Rank #257 / 271	2.0 Facility 2.0 VA AVG 2.3 Rank #143 / 271

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled

General Virginia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+

General Virginia resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited grants; rural/urban balance.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)

General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL

Asset Limits Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Benefits

Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)

General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

Asset Limits $2,000 individual

Serves 4,000; personal needs allowance ($90/month).

Benefits

Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled

General VA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized

General VA resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits

Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General VA resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled

General VA resident, homeowner, income/asset limits vary by locality.

Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000

Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits

Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+

General VA resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits

Vouchers (~$50-$75/season) for produce at farmers’ markets

What neighborhood is Hermitage Roanoke in?

Hermitage Roanoke is in the Fairview neighborhood of Roanoke.

Is Hermitage Roanoke in a walkable area?

Hermitage Roanoke has a walk score of 32. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Hermitage Roanoke's license expire?

According to VA state health department records, Hermitage Roanoke's license expires on April 14, 2027.

What is the occupancy rate at Hermitage Roanoke?

Hermitage Roanoke's occupancy is 39%.

Who is the administrator of Hermitage Roanoke?

Michael Davis is the administrator of Hermitage Roanoke.

How many beds does Hermitage Roanoke have?

Hermitage Roanoke has 120 beds.

Has Hermitage Roanoke had any recent deficiencies?

Hermitage Roanoke has had 13 recently reported deficiencies.

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