Medium-capacity home · Offers a balance of services and community atmosphere.
The Park Oak Grove
The Park Oak Grove is Roanoke, Virginia’s premier senior living community, located in the beautiful Blue Ridge mountain valley. The area, known as the “Star City”, offers a perfect blend of activity and peace, with plenty of downtown eateries, museums, and scenic views. The community’s park-like setting makes it the most sought-after option for senior living in the area. The Park Oak Grove provides award-winning Senior Assisted Living, allowing residents to maintain their independence while receiving assistance with daily tasks. The community offers a variety of apartment home floor plans, a recently renovated dining room, a robust activity program, and is conveniently located near the Lewis Gale Medical Center and downtown Roanoke.
The Park Oak Grove was recognized as a U.S. News & World Report Best Assisted Living Community in Virginia. Residents enjoy a meaningful way of life at The Park Oak Grove, with amenities that include full kitchens and kitchenettes, daily activities and events, crafts and game rooms, an on-site beauty salon and barber shop, and religious services. The community makes it convenient, practical, and easy for seniors to live every day to the fullest.
Community insights.
About this community
The Park Oak Grove is administered by Dorothy Gring.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Includes all inspection records for this property, which could include management/ownership changes. 93 deficiencies 21 complaints 26 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Virginia state average• Total deficiencies (191% above)
• Deficiencies per inspection (33% above)
• Total complaints (200% above)
• Complaints per year (192% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 93 | 32 | This facility has 191% more total deficiencies than a typical Virginia assisted living residence (93 vs. VA avg 32).↑ 191% worse |
|
Deficiencies per inspection
| 3.6 | 2.7 | This facility has 33% more deficiencies per inspection than a typical Virginia assisted living residence (3.6 vs. VA avg 2.7).↑ 33% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 26 | 14 | This facility has had 86% more total inspections than the Virginia average (26 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 86% more |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 21 | 7 | This facility has 200% more total complaints than a typical Virginia assisted living residence (21 vs. VA avg 7).↑ 200% worse |
|
Complaints per year
| 3.5 | 1.2 | This facility has 192% more complaints per year than a typical Virginia assisted living residence (3.5 vs. VA avg 1.2).↑ 192% worse |
What does this home offer?
Minimum Age: 55
Pets Allowed
Building Type: Single story building
Mason Andrews serves as the Executive Director at The Park Oak Grove, bringing over 20 years of experience in the Medical Services industry. He oversees building operations and is dedicated to providing a first-class experience for residents. Mason is passionate about cooking BBQ and enjoys spending time with his wife, daughters, and their dogs.
Places of interest near The Park Oak Grove
5.0 miles from city center
Estimated distance in miles from Roanoke's city center to The Park Oak Grove's address, calculated via Google Maps.
Calculate Travel Distance to The Park Oak Grove
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Compare Assisted Living around Roanoke
Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Park Oak Grove | AL | Roanoke | 164
Facility
164
VA AVG
94
Rank
#26 / 311 | Yes |
57
Facility
57
VA AVG
45
Rank
#104 / 336 | - | Dorothy Gring |
45.7%
Facility
45.7%
VA AVG
69.8%
Rank
#226 / 249 | A+ | 26 | 88%
Facility
88%
VA AVG
59.3%
Rank
#264 / 303 | 17
Facility
17
VA AVG
7
Rank
#283 / 303 | 93
Facility
93
VA AVG
32
Rank
#232 / 248 | 3.6
Facility
3.6
VA AVG
2.3
Rank
#190 / 248 |
| TerraBella Pheasant Ridge | AL MC | Roanoke (Southern Hills) | 130
Facility
130
VA AVG
94
Rank
#57 / 311 | Yes |
28
Facility
28
VA AVG
45
Rank
#246 / 336 | Suite / 1 Bed / 2 Bed | Jenifer Quilodran |
56.9%
Facility
56.9%
VA AVG
69.8%
Rank
#189 / 249 | A+ | 27 | 74%
Facility
74%
VA AVG
59.3%
Rank
#211 / 303 | 24
Facility
24
VA AVG
7
Rank
#295 / 303 | 113
Facility
113
VA AVG
32
Rank
#237 / 248 | 4.2
Facility
4.2
VA AVG
2.3
Rank
#210 / 248 |
| Our Lady of the Valley | AL MC NH RC SNF | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
94
Rank
#61 / 311 | No |
68
Facility
68
VA AVG
45
Rank
#58 / 336 | Studio / 1 Bed | Meagan Seale |
87.4%
Facility
87.4%
VA AVG
69.8%
Rank
#39 / 249 | A+ | 20 | 70%
Facility
70%
VA AVG
59.3%
Rank
#191 / 303 | 7
Facility
7
VA AVG
7
Rank
#203 / 303 | 58
Facility
58
VA AVG
32
Rank
#211 / 248 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#164 / 248 |
| Hermitage Roanoke | AL CCRC IL | Roanoke (Fairview) | 120
Facility
120
VA AVG
94
Rank
#72 / 311 | Yes |
32
Facility
32
VA AVG
45
Rank
#220 / 336 | 1 Bed / 2 Bed | Michael Davis |
39.2%
Facility
39.2%
VA AVG
69.8%
Rank
#239 / 249 | A+ | 11 | 100%
Facility
100%
VA AVG
59.3%
Rank
#287 / 303 | 1
Facility
1
VA AVG
7
Rank
#68 / 303 | 41
Facility
41
VA AVG
32
Rank
#185 / 248 | 3.7
Facility
3.7
VA AVG
2.3
Rank
#194 / 248 |
| The Harmony Collection at Roanoke – Assisted Living | AL | Roanoke (Southern Hills) | 105
Facility
105
VA AVG
94
Rank
#100 / 311 | Yes |
26
Facility
26
VA AVG
45
Rank
#256 / 336 | Studio / 1 Bed / 2 Bed | Jenny Nicely |
73.3%
Facility
73.3%
VA AVG
69.8%
Rank
#117 / 249 | A+ | 22 | 77%
Facility
77%
VA AVG
59.3%
Rank
#221 / 303 | 27
Facility
27
VA AVG
7
Rank
#299 / 303 | 104
Facility
104
VA AVG
32
Rank
#235 / 248 | 4.7
Facility
4.7
VA AVG
2.3
Rank
#219 / 248 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Virginia
The Park Oak Grove is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about The Park Oak Grove
Is The Park Oak Grove in a walkable area?
The Park Oak Grove has a walk score of 57. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at The Park Oak Grove?
The Park Oak Grove's occupancy is 45.7%.
How long has The Park Oak Grove been in business?
The Park Oak Grove has been operating for approximately 39 years, based on available licensing and registration records.
Are pets allowed at The Park Oak Grove?
Yes, The Park Oak Grove allows residents to bring their pets.
Who is the administrator of The Park Oak Grove?
Dorothy Gring is the administrator of The Park Oak Grove.
How many beds does The Park Oak Grove have?
The Park Oak Grove has 164 beds.
Has The Park Oak Grove had any deficiencies?
The Park Oak Grove has had 93 reported deficiencies according to records from Virginia Department of Social Services (VDSS).
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