The Park Oak Grove

The Park Oak Grove

Overview of The Park Oak Grove

The Park Oak Grove is Roanoke, Virginia’s premier senior living community, located in the beautiful Blue Ridge mountain valley. The area, known as the “Star City”, offers a perfect blend of activity and peace, with plenty of downtown eateries, museums, and scenic views. The community’s park-like setting makes it the most sought-after option for senior living in the area. The Park Oak Grove provides award-winning Senior Assisted Living, allowing residents to maintain their independence while receiving assistance with daily tasks. The community offers a variety of apartment home floor plans, a recently renovated dining room, a robust activity program, and is conveniently located near the Lewis Gale Medical Center and downtown Roanoke.

The Park Oak Grove was recognized as a U.S. News & World Report Best Assisted Living Community in Virginia. Residents enjoy a meaningful way of life at The Park Oak Grove, with amenities that include full kitchens and kitchenettes, daily activities and events, crafts and game rooms, an on-site beauty salon and barber shop, and religious services. The community makes it convenient, practical, and easy for seniors to live every day to the fullest.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 164 Rank #26 / 311Bed count — State benchmarkedThis assisted living community is ranked 26th out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #17 / 35Years in operation — State benchmarkedThis assisted living community is ranked 17th out of 35 assisted living communities we track in Virginia for years in operation. Shows how long this facility has been in operation compared to other Virginia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
39 years
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #104 / 336Walk Score — State benchmarkedThis assisted living community is ranked 104th out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
57 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #226 / 249Occupancy rate — State benchmarkedThis assisted living community is ranked 226th out of 249 assisted living communities we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 249. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
45.7% This home usually has availability
Lower than the Virginia average: 69.8%
Occupied beds
75 / 164
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Facility
QualificationAssisted Living | Non-Ambulatory

Ownership & Operating Entity

The Park Oak Grove is administered by Dorothy Gring.

Contact Information

Business Hours- ,

Amenities & Lifestyle

Activities
Arts & Crafts
Game Room
Salon
Religious Services
Full Kitchens & Kitchenettes
ActivitiesThe social calendar is full of planned activities, including scheduled trips offsite, baking clubs, Bingo, arts and crafts, and more
Specific ProgramsSenior Assisted Living, Ambassadors Club, Sensations Dining, Celebrations Activities & Events, Dimensions Health & Wellness, Expressions Concierge, Impressions Housekeeping & Maintenance, Connections Transportation, Military Veterans Program
Religious Services

Contact The Park Oak Grove

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
93 deficiencies 21 complaints 26 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 4 Worse Metrics worse than Virginia average:
• Total deficiencies (191% above)
• Deficiencies per inspection (33% above)
• Total complaints (200% above)
• Complaints per year (192% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9332 This facility has 191% more total deficiencies than a typical Virginia assisted living residence (93 vs. VA avg 32).↑ 191% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.62.7 This facility has 33% more deficiencies per inspection than a typical Virginia assisted living residence (3.6 vs. VA avg 2.7).↑ 33% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2614 This facility has had 86% more total inspections than the Virginia average (26 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 86% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 217 This facility has 200% more total complaints than a typical Virginia assisted living residence (21 vs. VA avg 7).↑ 200% worse
Complaints per year Info Average complaints per year since 2020. 3.51.2 This facility has 192% more complaints per year than a typical Virginia assisted living residence (3.5 vs. VA avg 1.2).↑ 192% worse

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55

Pets allowed icon
Pets allowed icon

Pets Allowed

Building type icon
Building type icon

Building Type: Single story building

Managed by Mason Andrews

Executive Director

Over 20 years of experience

Mason Andrews serves as the Executive Director at The Park Oak Grove, bringing over 20 years of experience in the Medical Services industry. He oversees building operations and is dedicated to providing a first-class experience for residents. Mason is passionate about cooking BBQ and enjoys spending time with his wife, daughters, and their dogs.

Places of interest near The Park Oak Grove

Address 5.0 miles from city center Info Estimated distance in miles from Roanoke's city center to The Park Oak Grove's address, calculated via Google Maps.

Calculate Travel Distance to The Park Oak Grove

Add your location

Address

Compare Assisted Living around Roanoke

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Park Oak Grove
AL
Roanoke
164
Facility 164
VA AVG 94
Rank #26 / 311
Yes
57
Facility 57
VA AVG 45
Rank #104 / 336
-Dorothy Gring
45.7%
Facility 45.7%
VA AVG 69.8%
Rank #226 / 249
A+26
88%
Facility 88%
VA AVG 59.3%
Rank #264 / 303
93
Facility 93
VA AVG 32
Rank #232 / 248
3.6
Facility 3.6
VA AVG 2.3
Rank #190 / 248
TerraBella Pheasant Ridge
AL
MC
Roanoke (Southern Hills)
130
Facility 130
VA AVG 94
Rank #57 / 311
Yes
28
Facility 28
VA AVG 45
Rank #246 / 336
Suite / 1 Bed / 2 BedJenifer Quilodran
56.9%
Facility 56.9%
VA AVG 69.8%
Rank #189 / 249
A+27
74%
Facility 74%
VA AVG 59.3%
Rank #211 / 303
113
Facility 113
VA AVG 32
Rank #237 / 248
4.2
Facility 4.2
VA AVG 2.3
Rank #210 / 248
Our Lady of the Valley
AL
MC
NH
RC
SNF
Roanoke (Gainsboro)
127
Facility 127
VA AVG 94
Rank #61 / 311
No
68
Facility 68
VA AVG 45
Rank #58 / 336
Studio / 1 BedMeagan Seale
87.4%
Facility 87.4%
VA AVG 69.8%
Rank #39 / 249
A+20
70%
Facility 70%
VA AVG 59.3%
Rank #191 / 303
58
Facility 58
VA AVG 32
Rank #211 / 248
2.9
Facility 2.9
VA AVG 2.3
Rank #164 / 248
Hermitage Roanoke
AL
CCRC
IL
Roanoke (Fairview)
120
Facility 120
VA AVG 94
Rank #72 / 311
Yes
32
Facility 32
VA AVG 45
Rank #220 / 336
1 Bed / 2 BedMichael Davis
39.2%
Facility 39.2%
VA AVG 69.8%
Rank #239 / 249
A+11
100%
Facility 100%
VA AVG 59.3%
Rank #287 / 303
41
Facility 41
VA AVG 32
Rank #185 / 248
3.7
Facility 3.7
VA AVG 2.3
Rank #194 / 248
The Harmony Collection at Roanoke – Assisted Living
AL
Roanoke (Southern Hills)
105
Facility 105
VA AVG 94
Rank #100 / 311
Yes
26
Facility 26
VA AVG 45
Rank #256 / 336
Studio / 1 Bed / 2 BedJenny Nicely
73.3%
Facility 73.3%
VA AVG 69.8%
Rank #117 / 249
A+22
77%
Facility 77%
VA AVG 59.3%
Rank #221 / 303
104
Facility 104
VA AVG 32
Rank #235 / 248
4.7
Facility 4.7
VA AVG 2.3
Rank #219 / 248

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Virginia

The Park Oak Grove is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Park Oak Grove

Is The Park Oak Grove in a walkable area?

The Park Oak Grove has a walk score of 57. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at The Park Oak Grove?

The Park Oak Grove's occupancy is 45.7%.

How long has The Park Oak Grove been in business?

The Park Oak Grove has been operating for approximately 39 years, based on available licensing and registration records.

Are pets allowed at The Park Oak Grove?

Yes, The Park Oak Grove allows residents to bring their pets.

Who is the administrator of The Park Oak Grove?

Dorothy Gring is the administrator of The Park Oak Grove.

How many beds does The Park Oak Grove have?

The Park Oak Grove has 164 beds.

Has The Park Oak Grove had any deficiencies?

The Park Oak Grove has had 93 reported deficiencies according to records from Virginia Department of Social Services (VDSS).

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance