Occupancy rate
55%
Lower than the Pennsylvania average: 78.7%Sunrise of Paoli
Memory Care & Assisted Living · Exton, PA
Sunrise of Paoli
Memory Care & Assisted Living · Exton, PA
Sunrise of Paoli is a senior living community located in the heart of Willistown Township, Pennsylvania, surrounded by nature and helping residents enjoy the local area as well as a robust slate of programs and social events. The community offers room rates starting at $2,827 per month and provides personalized care from a compassionate team in an intimate and warm setting. Residents find serenity in the community courtyard and walking paths, which are surrounded by wooded grounds, and are encouraged to do what they love, whether it’s joining a weekly lunch outing, taking a trip to Valley Forge Casino, or cuddling with the rescue dog, Oreo. Sunrise of Paoli’s most popular activity is SingFit, a stimulating program that incorporates singing and movement for an engaging mind and body workout, and the community offers a Terrace Club neighborhood for residents living with the early stages of memory loss, as well as a Reminiscence Neighborhood for those experiencing more advanced memory loss.
Sunrise of Paoli works closely with residents and families to create personalized plans that meet their needs, wants, and preferences, while offering a wide variety of activities tailored to residents’ interests, such as music, bowling club, volleyball, trivia, and socials. The in-house chef serves up fresh, seasonal meals tailored to residents’ tastes and preferences, and the Reminiscence and Terrace Club neighborhoods provide specialized support for residents navigating life with memory loss at any stage. Nestled in Malvern, PA, a residential neighborhood in Chester County, PA, situated on wooded grounds, Sunrise of Paoli is located in the heart of Willistown Township, just minutes from Route 202 and near various attractions for convenient outings. The community is across the street from Main Line Health: Paoli Hospital and close to several medical facilities and specialists, ensuring comprehensive care for its residents.
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
45 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 23 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Lower than the Pennsylvania average: 78.7%Occupied beds
60 / 110
Average residents per home in Pennsylvania
103 per day
Facility TypePersonal Care Homes
StatusLicensed
IssuanceMarch 9, 2025
ExpirationMarch 9, 2026
CountyChester
License Number143250
Sunrise of Paoli is legally operated by Welltower Opco Group Llc.
Profit StatusProfit
Staffing
Key information about the people who lead and staff this community.
ContactMs. Jean Calvarese-Vonoum, Director of Operations
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Sunrise of Paoli
Assisted Living
Memory Care
Type of Rooms Available
1 / 4
Studio
1
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Since 2020 · 6 years of data
50 citations
7 complaints
14 inspections
0 waivers
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Data reflects the most recent 6 years (since 2020).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Pennsylvania state average
Overall vs. PA average
4 Worse
Metrics worse than Pennsylvania average:
• Total inspections (27% above)
• Inspections with citations (25% above)
• Total complaints (75% above)
• Complaints per year (71% above) 4 Better Metrics better than Pennsylvania average:
• Total citations (21% below)
• Citations per year (21% below)
• Citations per inspection (37% below)
• Inspection citation rate (3% below)
• Total inspections (27% above)
• Inspections with citations (25% above)
• Total complaints (75% above)
• Complaints per year (71% above) 4 Better Metrics better than Pennsylvania average:
• Total citations (21% below)
• Citations per year (21% below)
• Citations per inspection (37% below)
• Inspection citation rate (3% below)
Latest Inspection
February 4, 2025
Follow Up
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 50 | 63 | This facility has 21% fewer total citations than a typical Pennsylvania assisted living residence (50 vs. PA avg 63). Click this badge to view the full Pennsylvania ranking.↓ 21% better |
|
Citations per year
Average citations per year since 2020.
| 8.3 | 10.5 | This facility has 21% fewer citations per year than a typical Pennsylvania assisted living residence (8.3 vs. PA avg 10.5). Click this badge to view the full Pennsylvania ranking.↓ 21% better |
|
Citations per inspection
Average citations per inspection.
| 3.6 | 5.7 | This facility has 37% fewer citations per inspection than a typical Pennsylvania assisted living residence (3.6 vs. PA avg 5.7). Click this badge to view the full Pennsylvania ranking.↓ 37% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 14 | 11 | This facility has 27% more total inspections than a typical Pennsylvania assisted living residence (14 vs. PA avg 11). Click this badge to view the full Pennsylvania ranking.↑ 27% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 10 | 8 | This facility has 25% more inspections with citations than a typical Pennsylvania assisted living residence (10 vs. PA avg 8). Click this badge to view the full Pennsylvania ranking.↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 71% | 73% | This facility has 2 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (71% vs. PA avg 73%). Click this badge to view the full Pennsylvania ranking.↓ 2% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 4 | This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4). Click this badge to view the full Pennsylvania ranking.↑ 75% worse |
|
Complaints per year
Average complaints per year since 2020.
| 1.2 | 0.7 | This facility has 71% more complaints per year than a typical Pennsylvania assisted living residence (1.2 vs. PA avg 0.7). Click this badge to view the full Pennsylvania ranking.↑ 71% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on February 4, 2025, found two deficiencies related to resident contract signatures and initial resident assessments, with the submitted plan of correction fully implemented. Earlier inspections showed a pattern of deficiencies involving resident care issues such as abuse, neglect, failure to provide assistance with daily living activities, staff training gaps, and safety concerns. A substantiated complaint in October 2024 involved physical abuse by a staff member, who was terminated, and prior reports noted failures in medication training, documentation, and emergency preparedness. Enforcement actions such as staff termination and retraining were noted, but fines or license suspensions were not listed in the available reports. The facility has shown some responsiveness to deficiencies through accepted and implemented plans of correction, though issues have recurred over time without a clear pattern of sustained improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
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Financial Assistance for
Memory Care in Pennsylvania
Sunrise of Paoli is located in Malvern, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Places of interest near Sunrise of Paoli
6.6 miles from city center
Estimated distance in miles from Malvern's city center to Sunrise of Paoli's address, calculated via Google Maps.
— 0.54 miles to nearest hospital (Paoli Hospital)
Calculate Travel Distance to Sunrise of Paoli
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Compare Memory Care around Exton
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Filter by care type
| Eagleview Landing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 121 | Yes | 31 | Eagleview Landing LP | 21 | 10 | 85.7% | 350 | 16.7 | Profit | 97 | 57.9% | Studio / 1 Bed / 2 Bed | - |
| Sunrise of Paoli |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Malvern (General Warren Village) | 110 | Yes | 23 | Welltower Opco Group LLC | 14 | 7 | 71.4% | 50 | 3.6 | Profit | - | 54.5% | Studio / 1 Bed / 2 Bed | A+ |
| Morningside House of Exton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton (Sunrise Boulevard) | 106 | Yes | 41 | Al One Pa Investments Opco LLC | 17 | 8 | 88.2% | 85 | 5.0 | Profit | - | 39.6% | Studio / 1 Bed / 2 Bed | - |
| Exton Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 100 | Yes | 42 | Snh Penn Tenant LLC | 14 | 7 | 85.7% | 77 | 5.5 | Profit | 79 | 59.0% | Studio / 1 Bed / Semi-Private Rooms | - |
| Visiting Angels – Exton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton (Exton Commons) | - | Yes | 52 | - | - | - | - | - | - | - | - | - | Studio / 1 Bed / 2 Bed | - |
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Frequently Asked Questions about Sunrise of Paoli
What neighborhood is Sunrise of Paoli in?
Sunrise of Paoli is in the General Warren Village neighborhood of Malvern.
Who is the owner of Sunrise of Paoli?
The legal owner and operator of Sunrise of Paoli is Welltower Opco Group Llc.
Is Sunrise of Paoli in a walkable area?
Sunrise of Paoli has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Sunrise of Paoli?
According to PA state health department records, Sunrise of Paoli's license number is 143250.
When does Sunrise of Paoli's license expire?
According to PA state health department records, Sunrise of Paoli's license expires on March 9, 2026.
What is the occupancy rate at Sunrise of Paoli?
Sunrise of Paoli's occupancy is 55%.
How many beds does Sunrise of Paoli have?
Sunrise of Paoli has 110 beds.
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