Merrill Gardens at West Chester
Merrill Gardens at West Chester is an exquisite and upscale residence nestled in the heart of West Chester, Pennsylvania. This remarkable community offers a range of exceptional services, including independent living, personal care, and memory care. Step into a world of elegance as you enter their beautifully appointed interiors, surrounded by galleries, renowned restaurants, and esteemed healthcare facilities.
The home offers specialized memory care services in their dedicated and private homes. These memory care private homes provide a safe and nurturing environment for residents with memory impairments, allowing them to receive personalized attention and support tailored to their specific needs. With their memory care private homes and glowing reviews, Merrill Gardens at West Chester is a beacon of hope and support for individuals and families navigating the challenges of memory loss.
About this community
Occupancy
Merrill Gardens at West Chester is legally operated by West Chester Pa Senior Property Llc.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
2vs 0.9 avg↑ 122% higher than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Pennsylvania state average• Inspections with citations (13% above)
• Inspection citation rate (23% above) 6 Better Metrics better than Pennsylvania average:
• Total citations (19% below)
• Citations per year (19% below)
• Citations per inspection (11% below)
• Total inspections (9% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 51 | 63 | This facility has 19% fewer total citations than a typical Pennsylvania assisted living residence (51 vs. PA avg 63).↓ 19% better Rank #300 / 482 Total citations — State benchmarked This home is ranked 300th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Citations per year
| 12.8 | 15.8 | This facility has 19% fewer citations per year than a typical Pennsylvania assisted living residence (12.8 vs. PA avg 15.8).↓ 19% better |
|
Citations per inspection
| 5.1 | 5.7 | This facility has 11% fewer citations per inspection than a typical Pennsylvania assisted living residence (5.1 vs. PA avg 5.7).↓ 11% better Rank #328 / 482 Citations per inspection — State benchmarked This home is ranked 328th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 10 | 11 | This facility has 9% fewer total inspections than a typical Pennsylvania assisted living residence (10 vs. PA avg 11).↓ 9% better |
|
Inspections with citations
| 9 | 8 | This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse |
|
Inspection citation rate
| 90% | 73% | This facility has 17 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (90% vs. PA avg 73%).↑ 17% worse Rank #447 / 482 Inspection citation rate — State benchmarked This home is ranked 447th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania assisted living residence (2 vs. PA avg 4).↓ 50% better Rank #186 / 482 Total complaints — State benchmarked This home is ranked 186th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Complaints per year
| 0.5 | 1 | This facility has 50% fewer complaints per year than a typical Pennsylvania assisted living residence (0.5 vs. PA avg 1).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The August 25, 2025 renewal inspection found three deficiencies related to confidentiality, exterior hazards, and egress, all corrected promptly with accepted and implemented plans of correction.
- The June 12, 2025 follow-up inspection substantiated staff abuse and medication withholding, with nine deficiencies including abuse, insufficient CPR staffing, unsanitary conditions, and medication storage issues.
- The record shows recurring themes of resident safety risks, abuse incidents, and medication management problems, with multiple accepted plans of correction but ongoing compliance challenges over two years.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Places of interest near Merrill Gardens at West Chester
19.2 miles from city center
Estimated distance in miles from West Chester's city center to Merrill Gardens at West Chester's address, calculated via Google Maps.
— 3.21 miles to nearest hospital (Bryn Mawr Rehab Hospital)
Calculate Travel Distance to Merrill Gardens at West Chester
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Financial Assistance for
Assisted Living in Pennsylvania
Merrill Gardens at West Chester is located in West Chester, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Compare Assisted Living around Pennsylvania
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Sunrise of Dresher |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Dresher | 105
Facility
105
PA AVG
94
Rank
#186 / 555 | Yes |
45
Facility
45
PA AVG
46
Rank
#342 / 668 | Hcri Sun III Tenant LP | 81
Facility
81
PA AVG
83
Rank
#274 / 460 | 13 | 3
Facility
3
PA AVG
4
Rank
#245 / 482 | 76.9%
Facility
76.9%
PA AVG
72.7%
Rank
#340 / 482 | 57
Facility
57
PA AVG
63
Rank
#316 / 482 | 4.4
Facility
4.4
PA AVG
5.7
Rank
#277 / 482 | Profit | 96
Facility
96
PA AVG
76.9
Rank
#113 / 361 | 1.57 |
62.9%
Facility
62.9%
PA AVG
68.8%
Rank
#309 / 485 | Studio / 1 Bed / 2 Bed | A- |
| Merrill Gardens at West Chester |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Chester (Ward Avenue) | 94
Facility
94
PA AVG
94
Rank
#245 / 555 | Yes |
14
Facility
14
PA AVG
46
Rank
#578 / 668 | West Chester Pa Senior Property LLC | 81
Facility
81
PA AVG
83
Rank
#274 / 460 | 10 | 2
Facility
2
PA AVG
4
Rank
#186 / 482 | 90%
Facility
90%
PA AVG
72.7%
Rank
#447 / 482 | 51
Facility
51
PA AVG
63
Rank
#300 / 482 | 5.1
Facility
5.1
PA AVG
5.7
Rank
#328 / 482 | Profit | 112
Facility
112
PA AVG
76.9
Rank
#67 / 361 | 1.51 |
78.7%
Facility
78.7%
PA AVG
68.8%
Rank
#148 / 485 | Studio / 1 Bed / 2 Bed | - |
| The Villa St. Elizabeth |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Reading (Museum Road) | 92
Facility
92
PA AVG
94
Rank
#246 / 555 | No |
30
Facility
30
PA AVG
46
Rank
#468 / 668 | Evergreen Elder Care Inc | 83
Facility
83
PA AVG
83
Rank
#233 / 460 | 15 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 60%
Facility
60%
PA AVG
72.7%
Rank
#158 / 482 | 32
Facility
32
PA AVG
63
Rank
#207 / 482 | 2.1
Facility
2.1
PA AVG
5.7
Rank
#82 / 482 | Profit | 53
Facility
53
PA AVG
76.9
Rank
#244 / 361 | 1.00 |
57.6%
Facility
57.6%
PA AVG
68.8%
Rank
#365 / 485 | Studio / 1 Bed / 2 Bed | A+ |
| Hawthorne Woods by New Perspective |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Assisted Living In Washington (South Strabane Township) | 81
Facility
81
PA AVG
94
Rank
#289 / 555 | Yes |
19
Facility
19
PA AVG
46
Rank
#540 / 668 | Washington Ops LLC | 73
Facility
73
PA AVG
83
Rank
#356 / 460 | 13 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 61.5%
Facility
61.5%
PA AVG
72.7%
Rank
#185 / 482 | 66
Facility
66
PA AVG
63
Rank
#352 / 482 | 5.1
Facility
5.1
PA AVG
5.7
Rank
#328 / 482 | Profit | 71
Facility
71
PA AVG
76.9
Rank
#178 / 361 | 1.27 |
59.3%
Facility
59.3%
PA AVG
68.8%
Rank
#341 / 485 | Studio / 1 Bed / 2 Bed | A+ |
| Westlake Woods by New Perspective |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Erie (Stonegate) | 79
Facility
79
PA AVG
94
Rank
#306 / 555 | Yes |
48
Facility
48
PA AVG
46
Rank
#304 / 668 | Erie Ops LLC | 63
Facility
63
PA AVG
83
Rank
#429 / 460 | 12 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 83.3%
Facility
83.3%
PA AVG
72.7%
Rank
#395 / 482 | 136
Facility
136
PA AVG
63
Rank
#432 / 482 | 11.3
Facility
11.3
PA AVG
5.7
Rank
#449 / 482 | Profit | 58
Facility
58
PA AVG
76.9
Rank
#228 / 361 | 1.38 |
55.7%
Facility
55.7%
PA AVG
68.8%
Rank
#379 / 485 | Studio / 1 Bed / 2 Bed | - |
Frequently Asked Questions about Merrill Gardens at West Chester
What neighborhood is Merrill Gardens at West Chester in?
Merrill Gardens at West Chester is in the Ward Avenue neighborhood of West Chester.
Who is the owner of Merrill Gardens at West Chester?
The legal owner and operator of Merrill Gardens at West Chester is West Chester Pa Senior Property Llc.
Is Merrill Gardens at West Chester in a walkable area?
Merrill Gardens at West Chester has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Merrill Gardens at West Chester?
According to PA state health department records, Merrill Gardens at West Chester's license number is 149120.
When does Merrill Gardens at West Chester's license expire?
According to PA state health department records, Merrill Gardens at West Chester's license expires on November 14, 2026.
What is the occupancy rate at Merrill Gardens at West Chester?
Merrill Gardens at West Chester's occupancy is 79%.
How many beds does Merrill Gardens at West Chester have?
Merrill Gardens at West Chester has 94 beds.
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