Merrill Gardens at West Chester
Assisted Living, Independent Living & Memory Care · Pennsylvania, PA

Merrill Gardens at West Chester

Assisted Living, Independent Living & Memory Care · Pennsylvania, PA

Overview of Merrill Gardens at West Chester

Merrill Gardens at West Chester is an exquisite and upscale residence nestled in the heart of West Chester, Pennsylvania. This remarkable community offers a range of exceptional services, including independent living, personal care, and memory care. Step into a world of elegance as you enter their beautifully appointed interiors, surrounded by galleries, renowned restaurants, and esteemed healthcare facilities.

The home offers specialized memory care services in their dedicated and private homes. These memory care private homes provide a safe and nurturing environment for residents with memory impairments, allowing them to receive personalized attention and support tailored to their specific needs. With their memory care private homes and glowing reviews, Merrill Gardens at West Chester is a beacon of hope and support for individuals and families navigating the challenges of memory loss.

(484) 790-8294
Bed community size
94-bed community Rank #245 / 555Bed count — State benchmarkedThis home is ranked 245th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 14 / 100 Rank #578 / 668Walk Score — State benchmarkedThis home is ranked 578th out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
79%
Rank #162 / 514Occupancy rate — State benchmarkedThis home is ranked 162nd out of 514 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 514. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Pennsylvania average: 78.7%
Occupied beds
74 / 94
Average occupied beds in Pennsylvania homes 103 beds

Awards

AwardsReputation 800 Award, Business Rate, Seniorly, Great Place to Work

License Details

Facility TypePersonal Care Homes
StatusLicensed
IssuanceNovember 14, 2025
ExpirationNovember 14, 2026
CountyChester
License LevelFULL
License Number149120

Ownership & Operating Entity

Merrill Gardens at West Chester is legally operated by West Chester Pa Senior Property Llc.

Profit StatusProfit

Type Of Units

Alzheimer's
23 units
Total beds
94 units

Safety & Compliance

Safety Features24-hour Staffing, Resident Call System

Staffing & Medical

1 service
Licensed Nurses/CNAs

State Inspection Report (PA)

August 25, 2025
112 Total Daily Staff PA avg: 76.9 Rank #67 / 361 Total Daily Staff — State benchmarked This home is ranked 67th out of 361 homes in Pennsylvania. Shows this facility's total daily staff compared to the Pennsylvania average among 361 comparable communities in the ranking pool.
84 Waking Staff
0 Resident Support Staff
74 Residents Served
4 Current Residents

Secured Dementia Care Unit (PA)

Garden House
23 Capacity
17 Residents Served

Resident Conditions (PA)

Age 60+ 74 (100%)
Mobility Need 38 (51%)
Mental Illness 21 (28%)
Physical Disability 1 (1%)

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Fitness Center
Library
Salon
Spa
Dining Room
Restaurant
Courtyard
Garden
Movie Theater
Transportation
Housekeeping
Private Dining
ActivitiesThe community has a busy calendar of enriching activities managed by an Active Living Program Director.
Wellness ProgramWellness Program is mentioned but no specific details are provided.
Operating HoursMonday 00:00-23:59; Tuesday 00:00-23:59; Wednesday 00:00-23:59; Thursday 00:00-23:59; Friday 00:00-23:59; Saturday 00:00-23:59; Sunday 00:00-23:59

Pricing & Financial Information

Starting Price$3,350 per month

Dining & Nutrition

Food DescriptionThe community features an anytime dining program, allowing residents flexibility in their meal times.

Contact Merrill Gardens at West Chester

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2022 · 4 years of data 51 citations 2 complaints 10 inspections 2 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.

2 points below the Pennsylvania average for assisted living residences (83/100)

Rank #274 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 274th out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Inspection score: 81 out of 100. Letter grade B-. 2 points below the Pennsylvania average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Pennsylvania state average
Overall vs. PA average 2 Worse Metrics worse than Pennsylvania average:
• Inspections with citations (13% above)
• Inspection citation rate (23% above)
6 Better Metrics better than Pennsylvania average:
• Total citations (19% below)
• Citations per year (19% below)
• Citations per inspection (11% below)
• Total inspections (9% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Latest Inspection August 25, 2025 Renewal

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 5163 This facility has 19% fewer total citations than a typical Pennsylvania assisted living residence (51 vs. PA avg 63).↓ 19% better Rank #300 / 482 Total citations — State benchmarked This home is ranked 300th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool.
Citations per year Info Average citations per year since 2022. 12.815.8 This facility has 19% fewer citations per year than a typical Pennsylvania assisted living residence (12.8 vs. PA avg 15.8).↓ 19% better
Citations per inspection Info Average citations per inspection. 5.15.7 This facility has 11% fewer citations per inspection than a typical Pennsylvania assisted living residence (5.1 vs. PA avg 5.7).↓ 11% better Rank #328 / 482 Citations per inspection — State benchmarked This home is ranked 328th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1011 This facility has 9% fewer total inspections than a typical Pennsylvania assisted living residence (10 vs. PA avg 11).↓ 9% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 98 This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 90%73% This facility has 17 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (90% vs. PA avg 73%).↑ 17% worse Rank #447 / 482 Inspection citation rate — State benchmarked This home is ranked 447th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 24 This facility has 50% fewer total complaints than a typical Pennsylvania assisted living residence (2 vs. PA avg 4).↓ 50% better Rank #186 / 482 Total complaints — State benchmarked This home is ranked 186th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool.
Complaints per year Info Average complaints per year since 2022. 0.51 This facility has 50% fewer complaints per year than a typical Pennsylvania assisted living residence (0.5 vs. PA avg 1).↓ 50% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The August 25, 2025 renewal inspection found three deficiencies related to confidentiality, exterior hazards, and egress, all corrected promptly with accepted and implemented plans of correction.
  • The June 12, 2025 follow-up inspection substantiated staff abuse and medication withholding, with nine deficiencies including abuse, insufficient CPR staffing, unsanitary conditions, and medication storage issues.
  • The record shows recurring themes of resident safety risks, abuse incidents, and medication management problems, with multiple accepted plans of correction but ongoing compliance challenges over two years.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for Merrill Gardens at West Chester

Merrill Gardens At West Chester P3
Merrill Gardens At West Chester P4
Merrill Gardens At West Chester P1
Merrill Gardens At West Chester P2

Places of interest near Merrill Gardens at West Chester

Address 19.2 miles from city center Info Estimated distance in miles from West Chester's city center to Merrill Gardens at West Chester's address, calculated via Google Maps. — 3.21 miles to nearest hospital (Bryn Mawr Rehab Hospital)

Calculate Travel Distance to Merrill Gardens at West Chester

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Financial Assistance for
Assisted Living in Pennsylvania

Merrill Gardens at West Chester is located in West Chester, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Compare Assisted Living around Pennsylvania

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.

Sunrise of Dresher
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Dresher
105
Facility 105
PA AVG 94
Rank #186 / 555
Yes
45
Facility 45
PA AVG 46
Rank #342 / 668
Hcri Sun III Tenant LP
81
Facility 81
PA AVG 83
Rank #274 / 460
13
3
Facility 3
PA AVG 4
Rank #245 / 482
76.9%
Facility 76.9%
PA AVG 72.7%
Rank #340 / 482
57
Facility 57
PA AVG 63
Rank #316 / 482
4.4
Facility 4.4
PA AVG 5.7
Rank #277 / 482
Profit
96
Facility 96
PA AVG 76.9
Rank #113 / 361
1.57
62.9%
Facility 62.9%
PA AVG 68.8%
Rank #309 / 485
Studio / 1 Bed / 2 BedA-
Merrill Gardens at West Chester
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

West Chester (Ward Avenue)
94
Facility 94
PA AVG 94
Rank #245 / 555
Yes
14
Facility 14
PA AVG 46
Rank #578 / 668
West Chester Pa Senior Property LLC
81
Facility 81
PA AVG 83
Rank #274 / 460
10
2
Facility 2
PA AVG 4
Rank #186 / 482
90%
Facility 90%
PA AVG 72.7%
Rank #447 / 482
51
Facility 51
PA AVG 63
Rank #300 / 482
5.1
Facility 5.1
PA AVG 5.7
Rank #328 / 482
Profit
112
Facility 112
PA AVG 76.9
Rank #67 / 361
1.51
78.7%
Facility 78.7%
PA AVG 68.8%
Rank #148 / 485
Studio / 1 Bed / 2 Bed-
The Villa St. Elizabeth
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Reading (Museum Road)
92
Facility 92
PA AVG 94
Rank #246 / 555
No
30
Facility 30
PA AVG 46
Rank #468 / 668
Evergreen Elder Care Inc
83
Facility 83
PA AVG 83
Rank #233 / 460
15
5
Facility 5
PA AVG 4
Rank #347 / 482
60%
Facility 60%
PA AVG 72.7%
Rank #158 / 482
32
Facility 32
PA AVG 63
Rank #207 / 482
2.1
Facility 2.1
PA AVG 5.7
Rank #82 / 482
Profit
53
Facility 53
PA AVG 76.9
Rank #244 / 361
1.00
57.6%
Facility 57.6%
PA AVG 68.8%
Rank #365 / 485
Studio / 1 Bed / 2 BedA+
Hawthorne Woods by New Perspective
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Assisted Living In Washington (South Strabane Township)
81
Facility 81
PA AVG 94
Rank #289 / 555
Yes
19
Facility 19
PA AVG 46
Rank #540 / 668
Washington Ops LLC
73
Facility 73
PA AVG 83
Rank #356 / 460
13
5
Facility 5
PA AVG 4
Rank #347 / 482
61.5%
Facility 61.5%
PA AVG 72.7%
Rank #185 / 482
66
Facility 66
PA AVG 63
Rank #352 / 482
5.1
Facility 5.1
PA AVG 5.7
Rank #328 / 482
Profit
71
Facility 71
PA AVG 76.9
Rank #178 / 361
1.27
59.3%
Facility 59.3%
PA AVG 68.8%
Rank #341 / 485
Studio / 1 Bed / 2 BedA+
Westlake Woods by New Perspective
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Erie (Stonegate)
79
Facility 79
PA AVG 94
Rank #306 / 555
Yes
48
Facility 48
PA AVG 46
Rank #304 / 668
Erie Ops LLC
63
Facility 63
PA AVG 83
Rank #429 / 460
12
5
Facility 5
PA AVG 4
Rank #347 / 482
83.3%
Facility 83.3%
PA AVG 72.7%
Rank #395 / 482
136
Facility 136
PA AVG 63
Rank #432 / 482
11.3
Facility 11.3
PA AVG 5.7
Rank #449 / 482
Profit
58
Facility 58
PA AVG 76.9
Rank #228 / 361
1.38
55.7%
Facility 55.7%
PA AVG 68.8%
Rank #379 / 485
Studio / 1 Bed / 2 Bed-

Frequently Asked Questions about Merrill Gardens at West Chester

What neighborhood is Merrill Gardens at West Chester in?

Merrill Gardens at West Chester is in the Ward Avenue neighborhood of West Chester.

Who is the owner of Merrill Gardens at West Chester?

The legal owner and operator of Merrill Gardens at West Chester is West Chester Pa Senior Property Llc.

Is Merrill Gardens at West Chester in a walkable area?

Merrill Gardens at West Chester has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Merrill Gardens at West Chester?

According to PA state health department records, Merrill Gardens at West Chester's license number is 149120.

When does Merrill Gardens at West Chester's license expire?

According to PA state health department records, Merrill Gardens at West Chester's license expires on November 14, 2026.

What is the occupancy rate at Merrill Gardens at West Chester?

Merrill Gardens at West Chester's occupancy is 79%.

How many beds does Merrill Gardens at West Chester have?

Merrill Gardens at West Chester has 94 beds.

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