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Merrill Gardens at West Chester
Independent Living, Assisted Living & Memory Care · West Chester, PA
Exterior view of Merrill Gardens at West Chester Exterior view of Merrill Gardens at West Chester facility Exterior view of Merrill Gardens at West Chester entrance Exterior view of the Merrill Gardens facility. Outdoor lounge area with seating and water feature Exterior view of Merrill Gardens with flag Building exterior with entrance and parking area Exterior view of Merrill Gardens at West Chester Outdoor seating area with a fireplace and lounge chairs Outdoor seating area with shaded pergola and fireplace Exterior view of Merrill Gardens at West Chester Exterior view of the facility with landscaping Modern kitchen and dining area with light decor Bright common area with comfortable seating and natural light Bright and welcoming common area with seating Outdoor seating area with a fireplace and games Modern dining room with blue chairs and tables Elegant dining area with modern decor and furnishings. Outdoor seating area with a fountain and landscaping. Welcoming interior lobby area with seating. Bright common area with comfortable seating Grand piano in a well-lit common area Bright dining area with seating and kitchen appliances Interior view of an activity room with exercise equipment Modern kitchen in a senior living apartment. Stylish interior of a resident room with modern decor. Bright and spacious dining room with wooden tables Bright dining area with modern furnishings Cozy common area with seating and a fireplace Bright common area with merchandise displays Interior common area showing general store and discovery center Bright common area with seating and bookshelves Cozy resident room with kitchen and seating area Elegant dining setup in a common area Modern common area with comfortable seating Welcoming lobby with seating and decor Common area with seating and natural light Outdoor seating area with plants and a coffee table. Bright, welcoming common area with seating and decor. Bright and spacious common area with seating. Dining room with seating and decor Bright, styled resident room with bed and balcony Modern living room with cozy decor. Bright common area with comfortable seating and natural light Outdoor seating area with stone fireplace Dining area with tables and elegant lighting Interior view of a diner with bright decor Fitness room with exercise equipment and mats Cozy interior view of a resident room with bed and decor Interior view of a common area with a fountain and store Outdoor courtyard with seating and umbrellas. Balcony view with outdoor seating Outdoor seating area with a fireplace. Interior activity room with chairs and fitness equipment Cozy common area with seating and a screen. Modern kitchen area in assisted living facility Cozy common area with seating and natural light Well-decorated bathroom with towels and toiletries. Interior common area with seating and a projector screen. Bright common area with modern furnishings and large windows Interior dining area with retro decor and red accents A plate of breakfast food with fruits and vegetables Interior view of a theater-style seating area Person placing a pot of flowers in a garden Merrill Gardens at West Chester, assisted living in West Chester, PA Senior couple smiling together indoors Happy senior couple enjoying time together outdoors. Two seniors sharing a joyful moment

Merrill Gardens at West Chester

Independent Living, Assisted Living & Memory Care · West Chester, PA
1201 Ward Ave, West Chester, PA 19380 View map
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Overview of Merrill Gardens at West Chester

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Merrill Gardens at West Chester is an exquisite and upscale residence nestled in the heart of West Chester, Pennsylvania. This remarkable community offers a range of exceptional services, including independent living, personal care, and memory care. Step into a world of elegance as you enter their beautifully appointed interiors, surrounded by galleries, renowned restaurants, and esteemed healthcare facilities.

The home offers specialized memory care services in their dedicated and private homes. These memory care private homes provide a safe and nurturing environment for residents with memory impairments, allowing them to receive personalized attention and support tailored to their specific needs. With their memory care private homes and glowing reviews, Merrill Gardens at West Chester is a beacon of hope and support for individuals and families navigating the challenges of memory loss.

Facility Direct Line (484) 790-8294
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 94 Rank #225 / 522Bed count — State benchmarkedThis home is ranked 225th out of 522 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #547 / 626Walk Score — State benchmarkedThis home is ranked 547th out of 626 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
14 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #145 / 464Occupancy rate — State benchmarkedThis home is ranked 145th out of 464 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 464. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
78.7% This home usually has availability
Higher than the Pennsylvania average: 68.8%
Occupied beds
74 / 94

About this community

Awards

Reputation 800 Award
Business Rate
Seniorly
Great Place to Work

License Details

Facility TypePersonal Care Homes
IssuanceNovember 14, 2025
ExpirationNovember 14, 2026
CountyChester
License LevelFULL
License Number149120

Ownership & Operating Entity

Merrill Gardens at West Chester is legally operated by West Chester Pa Senior Property LLC.

Profit StatusFor-profit

Type Of Units

Alzheimer's
23 units
Total beds
94 units

Safety & Compliance

Safety Features24-hour Staffing, Resident Call System

Staffing & Medical

1 service
Licensed Nurses/CNAs

State Inspection Report (PA)

August 25, 2025
112 Total Daily Staff PA avg: 76.9 Rank #67 / 356 Total Daily Staff — State benchmarked This home is ranked 67th out of 356 homes we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 356 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
84 Waking Staff
0 Resident Support Staff
74 Residents Served
4 Hospice Residents

Secured Dementia Care Unit (PA)

Garden House
23 Capacity
17 Residents Served

Resident Conditions (PA)

Age 60+ 74 (100%)
Mobility Need 38 (51%)
Mental Illness 21 (28%)
Physical Disability 1 (1%)

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Fitness Center
Library
Salon
Spa
Dining
Courtyard
Garden
Movie Theater
Transportation
Housekeeping
Activities
Wellness Program
Specific ProgramsPersonal Care
Operating HoursMonday 00:00-23:59; Tuesday 00:00-23:59; Wednesday 00:00-23:59; Thursday 00:00-23:59; Friday 00:00-23:59; Saturday 00:00-23:59; Sunday 00:00-23:59

Pricing & Financial Information

Starting Price$3,350 per month

Contact Merrill Gardens at West Chester

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    2
    vs 0.9 avg
    ↑ 122% higher than PA avg

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. PA average 3 Worse Metrics worse than Pennsylvania average:
• Citations per inspection (1% above)
• Inspections with citations (13% above)
• Inspection citation rate (34% above) 3 Better Metrics better than Pennsylvania average:
• Total citations (19% below)
• Total complaints (50% below)
• Complaints per year (50% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 5163 This facility has 19% fewer total citations than a typical Pennsylvania assisted living residence (51 vs. PA avg 63).↓ 19% better Rank #291 / 477 Total citations — State benchmarked This home is ranked 291st out of 477 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 5.15.05 This facility has 1% more citations per inspection than a typical Pennsylvania assisted living residence (5.1 vs. PA avg 5.05).↑ 1% worse Rank #321 / 477 Citations per inspection — State benchmarked This home is ranked 321st out of 477 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1011 This facility has had 9% fewer total inspections than the Pennsylvania average (10 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 9% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 98 This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 90%67% This facility has 23 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (90% vs. PA avg 67%).↑ 23% worse Rank #436 / 477 Inspection citation rate — State benchmarked This home is ranked 436th out of 477 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 24 This facility has 50% fewer total complaints than a typical Pennsylvania assisted living residence (2 vs. PA avg 4).↓ 50% better Rank #183 / 477 Total complaints — State benchmarked This home is ranked 183rd out of 477 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 0.51 This facility has 50% fewer complaints per year than a typical Pennsylvania assisted living residence (0.5 vs. PA avg 1).↓ 50% better
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Merrill Gardens at West Chester

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Places of interest near Merrill Gardens at West Chester

Address 2.3 miles from city center Info Estimated distance in miles from West Chester's city center to Merrill Gardens at West Chester's address, calculated via Google Maps.

Calculate Travel Distance to Merrill Gardens at West Chester

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Compare Independent Living around Exton

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
The Hickman
IL
AL
MC
RESC
West Chester
125
Facility 125
PA AVG 93
Rank #93 / 522
No
98
Facility 98
PA AVG 47
Rank #2 / 626
The Hickman Friends Senior Community Of West Chester8
2
Facility 2
PA AVG 4
Rank #183 / 477
63%
Facility 63%
PA AVG 67.4%
Rank #182 / 477
60
Facility 60
PA AVG 63
Rank #323 / 477
7.5
Facility 7.5
PA AVG 5.1
Rank #394 / 477
Non-Profit
111
Facility 111
PA AVG 76.9
Rank #69 / 356
1.61
60.0%
Facility 60.0%
PA AVG 68.8%
Rank #313 / 464
--
Highgate at Paoli Pointe
IL
MC
RC
Paoli
124
Facility 124
PA AVG 93
Rank #102 / 522
Yes
53
Facility 53
PA AVG 47
Rank #241 / 626
600 Paoli Pointe Drive Operations LLC18
12
Facility 12
PA AVG 4
Rank #466 / 477
78%
Facility 78%
PA AVG 67.4%
Rank #337 / 477
350
Facility 350
PA AVG 63
Rank #471 / 477
19.4
Facility 19.4
PA AVG 5.1
Rank #473 / 477
For-Profit
50
Facility 50
PA AVG 76.9
Rank #251 / 356
1.52
35.5%
Facility 35.5%
PA AVG 68.8%
Rank #453 / 464
Private Rooms / Semi-Private RoomsA+
Echo Lake – SageLife Senior Living
IL
AL
MC
RC
Malvern
104
Facility 104
PA AVG 93
Rank #173 / 522
No
11
Facility 11
PA AVG 47
Rank #564 / 626
Sage Atwater Tenant Trs LLC20
8
Facility 8
PA AVG 4
Rank #429 / 477
75%
Facility 75%
PA AVG 67.4%
Rank #304 / 477
111
Facility 111
PA AVG 63
Rank #411 / 477
5.6
Facility 5.6
PA AVG 5.1
Rank #350 / 477
For-Profit
113
Facility 113
PA AVG 76.9
Rank #63 / 356
1.53
71.2%
Facility 71.2%
PA AVG 68.8%
Rank #225 / 464
Studio / 1 Bed / 2 Bed-
Merrill Gardens at West Chester
IL
AL
MC
West Chester
94
Facility 94
PA AVG 93
Rank #225 / 522
Yes
14
Facility 14
PA AVG 47
Rank #547 / 626
West Chester Pa Senior Property LLC10
2
Facility 2
PA AVG 4
Rank #183 / 477
90%
Facility 90%
PA AVG 67.4%
Rank #436 / 477
51
Facility 51
PA AVG 63
Rank #291 / 477
5.1
Facility 5.1
PA AVG 5.1
Rank #321 / 477
For-Profit
112
Facility 112
PA AVG 76.9
Rank #67 / 356
1.51
78.7%
Facility 78.7%
PA AVG 68.8%
Rank #145 / 464
Studio / 1 Bed / 2 Bed-
Bellingham at West Chester
IL
AL
MC
NH
SNF
West Chester
80
Facility 80
PA AVG 93
Rank #270 / 522
No
98
Facility 98
PA AVG 47
Rank #2 / 626
Lcs Bellingham Tenant LLC15
4
Facility 4
PA AVG 4
Rank #297 / 477
80%
Facility 80%
PA AVG 67.4%
Rank #357 / 477
218
Facility 218
PA AVG 63
Rank #454 / 477
14.5
Facility 14.5
PA AVG 5.1
Rank #455 / 477
For-Profit
73
Facility 73
PA AVG 76.9
Rank #174 / 356
1.43
70.0%
Facility 70.0%
PA AVG 68.8%
Rank #237 / 464
-A

Rank badges are statewide: each community is ranked against every PA community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Independent Living in Pennsylvania

Merrill Gardens at West Chester is located in West Chester, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about Merrill Gardens at West Chester

Who is the owner of Merrill Gardens at West Chester?

Merrill Gardens at West Chester is legally operated by West Chester Pa Senior Property LLC.

Is Merrill Gardens at West Chester in a walkable area?

Merrill Gardens at West Chester has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Merrill Gardens at West Chester?

According to PA state health department records, Merrill Gardens at West Chester's license number is 149120.

When does Merrill Gardens at West Chester's license expire?

According to PA state health department records, Merrill Gardens at West Chester's license expires on November 14, 2026.

What is the occupancy rate at Merrill Gardens at West Chester?

Merrill Gardens at West Chester's occupancy is 78.7%.

Are pets allowed at Merrill Gardens at West Chester?

Yes, Merrill Gardens at West Chester allows residents to bring their pets.

Does Merrill Gardens at West Chester operate as a for-profit or non-profit?

Merrill Gardens at West Chester is registered as a for-profit in PA.

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