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The Laurels & The Haven in Highland Creek is a senior living community located in the heart of Charlotte, NC, offering Assisted Living, Memory Care, and Respite Care & Short-Term Stays. Residents can choose the perfect living space that matches their needs with a range of well-designed floor plans, including studious, one-bed and two-bed apartments. The community hosts various events throughout the year, ensuring happiness and connection with loved ones. Recognized for excellence, it has received the Best Memory Care award in the 2023-2024 U.S. News & World Report Best Senior Living report.
Committed to providing a supportive and enriching environment with access to necessary care services, the community provides personalized medical resources and a team committed to helping residents thrive. Residents also relish in a range of amenities, including a bistro, movie room, library, beauty salon, and boutique shop. The Ageility Rehab and Fitness clinic, pet-friendly policies, restaurant-style dining with individualized options, and scheduled local transportation adds to the convenience and welfare of the residents. The dining rooms are thoughtfully separated by care level to ensure comfort and personalized care for all residents.
Lower than the North Carolina average: 76.4%Key information about the people who lead and staff this community.
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 65 | 46 | This facility has 41% more total deficiencies than a typical North Carolina assisted living residence (65 vs. NC avg 46).↑ 41% worse |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 5.9 | 4.2 | This facility has 40% more deficiencies per year than a typical North Carolina assisted living residence (5.9 vs. NC avg 4.2).↑ 40% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.1 | 2.2 | This facility has 5% fewer deficiencies per inspection than a typical North Carolina assisted living residence (2.1 vs. NC avg 2.2).↓ 5% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 31 | 21 | This facility has 48% more total inspections than a typical North Carolina assisted living residence (31 vs. NC avg 21).↑ 48% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 27 | 19 | This facility has 42% more inspections with deficiencies than a typical North Carolina assisted living residence (27 vs. NC avg 19).↑ 42% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 87% | 90% | This facility has 3 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (87% vs. NC avg 90%).↓ 3% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed / Private / Companion Suite
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
16.7 miles from city center
Estimated distance in miles from Charlotte's city center to The Laurels & The Haven in Highland Creek's address, calculated via Google Maps.
— 5.73 miles to nearest hospital (Atrium Health University City)
Add your location
The Laurels & The Haven in Highland Creek is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| The Laurels & The Haven in Highland Creek |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Charlotte (Highland Creek) | 105
Facility
105
NC AVG
76
Rank
#81 / 390 | Yes |
2
Facility
2
NC AVG
33
Rank
#526 / 572 |
34.3%
Facility
34.3%
NC AVG
69.9%
Rank
#218 / 246 | - | 89.00/200
Facility
89.00/200
NC AVG
92.2
Rank
#270 / 322 | 31 | 87.1%
Facility
87.1%
NC AVG
76.2%
Rank
#272 / 335 | Studio / 1 Bed / 2 Bed / Private / Companion Suite | |
| Charter Senior Living of Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wendover - Sedgewood) | 104
Facility
104
NC AVG
76
Rank
#83 / 390 | Yes |
22
Facility
22
NC AVG
33
Rank
#360 / 572 |
68.3%
Facility
68.3%
NC AVG
69.9%
Rank
#142 / 246 | A+ | 90.75/200
Facility
90.75/200
NC AVG
92.2
Rank
#260 / 322 | 34 | 97.1%
Facility
97.1%
NC AVG
76.2%
Rank
#325 / 335 | Studio / 1 Bed | |
| Brookdale South Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wessex Square) | 82
Facility
82
NC AVG
76
Rank
#156 / 390 | Yes |
16
Facility
16
NC AVG
33
Rank
#407 / 572 |
74.4%
Facility
74.4%
NC AVG
69.9%
Rank
#122 / 246 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 322 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | Studio / 1 Bed / 2 Bed / Private / Companion Suite | |
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77
Facility
77
NC AVG
76
Rank
#180 / 390 | Yes |
12
Facility
12
NC AVG
33
Rank
#440 / 572 |
71.5%
Facility
71.5%
NC AVG
69.9%
Rank
#135 / 246 | A+ | 98.75/200
Facility
98.75/200
NC AVG
92.2
Rank
#167 / 322 | 15 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | Studio / 1 Bed / 2 Bed / Private / Companion Suite | |
| Brookdale South Park |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Closeburn - Glenkirk) | 56
Facility
56
NC AVG
76
Rank
#289 / 390 | Yes |
50
Facility
50
NC AVG
33
Rank
#149 / 572 |
82.1%
Facility
82.1%
NC AVG
69.9%
Rank
#87 / 246 | A+ | 93.50/200
Facility
93.50/200
NC AVG
92.2
Rank
#234 / 322 | 26 | 88.5%
Facility
88.5%
NC AVG
76.2%
Rank
#281 / 335 | Apartment / Shared Apartment |
The Laurels & The Haven in Highland Creek is in the Highland Creek neighborhood of Charlotte.
The Laurels & The Haven in Highland Creek has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NC state health department records, The Laurels & The Haven in Highland Creek's license number is HAL-060-161.
The Laurels & The Haven in Highland Creek's occupancy is 34%.
The Laurels & The Haven in Highland Creek has 105 beds.
Yes — there are 4 photos of The Laurels & The Haven in Highland Creek in the photo gallery on this page.
The Laurels & The Haven in Highland Creek is located at 6101 Clarke Creek Pkwy, Charlotte, NC 28269, United States.
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