St. Ann’s Community
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community
St. Ann’s Community is a Hospice Home in New York State
St. Ann’s Community is a Hospice Home in New York State
St. Anne’s Community, located in Irondequoit, Rochester, New York, is a leading hospice facility that caters to the needs of seniors in the community. Already established and in service for 150 years, St. Ann’s Community is a beacon of light for those seeking exceptional care. They encourage older adults in the community to live independently and have a balanced well-being.
In partnership with Leo Center for Caring, they offer comfort and dignity and provide older adults peace as they journey through their terminal illnesses. They have a well-trained yet compassionate staff that understands the need for seniors to complete their lives on their terms. With that sense of dignity and comfort they offer, clients and their families ensure they are given the highest quality of life they deserve.
Inspection Report Summary for St. Ann’s Community
During the reporting period, the facility received 23 citations of any kind, comprising 14 standard health citations and 9 Life Safety Code citations. These citations were identified during eight inspections that resulted in citations, while five inspections concluded with no citations. The total number of complaints filed against the facility was 135, equating to 32.6 complaints per 100 occupied beds. A high proportion of complaints—86.0%—represented facility‑reported incidents. Complaint‑related on‑site inspections totaled 33, and the facility incurred four complaint‑related citations, with a rate of 1.0 citation per 100 occupied beds. The complaint‑related citation breakdown lists 0 administrative, 0 dietary, 0 other services, 0 physical environment, 1 quality‑of‑care, and 2 resident‑rights deficiencies, summing to 3 citations; the category totals do not sum to the stated total of 4 citations.
The inspection that produced the largest number of cited items was the certification/complaint survey conducted on September 22, 2022. This survey identified ten deficiencies: four standard health deficiencies—baseline care plan, abuse/neglect policies, free of accident hazards/supervision/devices, and license compliance—and six Life Safety Code deficiencies—cooking facilities, corridor doors, egress doors, electrical systems, fire alarm system testing and maintenance, and portable fire extinguishers. The most recent inspection with a citation was the complaint survey on January 7, 2025, which cited a single standard health deficiency related to treatment and prevention of pressure ulcers.
Enforcement actions recorded for the facility include a stipulation and order (NH‑19‑001) issued on January 4, 2019, following a survey dated April 22, 2015. The order imposed a fine of $12,000 and cited multiple deficiencies. No additional enforcement actions are listed in the provided record.

Community Stability & Environment
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Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car. 37
Car-DependentMost errands require a car. Limited nearby destinations. Basic sidewalks but low connectivity. Residents likely drive for groceries, dining, and services.
Safety, Compliance & Inspections Overview
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Citations
Number of deficiencies or violations identified during inspections conducted by New York regulators. 23 citations
Above state averageCitations document regulatory violations. More than average suggests the facility had multiple areas needing correction. -
Total Complaints
Total number of complaints filed against this facility. 135 complaints
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Complaint Inspections
Number of on-site inspections triggered by complaints. 33 inspections
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Total Inspections
Total number of state inspections conducted. 13 inspections
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Inspections with Citations
Number of inspections that resulted in citations. 8 inspections
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Inspections without Citations
Number of inspections with no citations issued. 5 inspections
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Operating Certificate
Facility operating certificate number. 2757300N
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Enforcement Actions
Details of enforcement actions taken against this facility. April 22, 2015 — Stipulation & Order #: NH-19-001
Facility & Licensing Details
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County
County in New York where the facility is located. Monroe
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Facility Type
Indicates the state-regulated license category used in New York (e.g., Residential Care Facility for the Elderly). Nursing Home
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Licensee / Operator
Entity or organization legally responsible for managing this facility under New York regulations. St Anns Home for the Aged (Not for Profit)
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Regional Office
State regional office responsible for overseeing this facility. Western NY
Places of interest near St. Ann’s Community
1500 Portland Ave, Rochester, NY 14621
1500 Portland Ave, Rochester, NY 14621
+1 585-697-6000
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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