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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Hurlbut is a skilled nursing facility providing compassionate and trusted 24-hour care. It offers short-term rehabilitation and long-term care services. The facility is part of Hurlbut Care Communities, which has been serving families in the region for over 50 years.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 73rd out of 387 homes in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 12m per day | ▼ 71% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 26m per day | ▲ 87% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 1m per day | ▼ 7% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 1m per day | ▼ 5% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 5% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 8m per day | ▼ 72% State avg: 28m per day · National avg: 28m per day |
Lower than the New York average: 88.3%The Hurlbut is legally operated by The Hurlbut, LLC (For Profit).
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.
6 points below the New York average for nursing homes (83/100)
Inspection score: 77 out of 100. Letter grade C+. 6 points below the New York average for nursing homes (83/100)
Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 3 enforcement actions. 33% of New York nursing homes have zero, and the statewide average is 1.6.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 18 | 13 | This facility has 38% more total citations than a typical New York nursing home (18 vs. NY avg 13).↑ 38% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 13 | 20 | This facility has 35% fewer health citations than a typical New York nursing home (13 vs. NY avg 20).↓ 35% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 5 | 4 | This facility has 25% more life safety citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Citations per year
Average citations per year since 2021.
| 3.6 | 2.6 | This facility has 38% more citations per year than a typical New York nursing home (3.6 vs. NY avg 2.6).↑ 38% worse |
|
Citations per inspection
Average citations per inspection.
| 3.6 | 1.4 | This facility has 157% more citations per inspection than a typical New York nursing home (3.6 vs. NY avg 1.4).↑ 157% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 9 | This facility has 44% fewer total inspections than a typical New York nursing home (5 vs. NY avg 9).↓ 44% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 4 | This facility has inspections with citations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 80% | 44% | This facility has 36 percentage points higher inspection citation rate than a typical New York nursing home (80% vs. NY avg 44%).↑ 36% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 33 | 79 | This facility has 58% fewer total complaints than a typical New York nursing home (33 vs. NY avg 79).↓ 58% better |
|
Complaints per year
Average complaints per year since 2021.
| 6.6 | 15.8 | This facility has 58% fewer complaints per year than a typical New York nursing home (6.6 vs. NY avg 15.8).↓ 58% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.26 | 0.50 | This facility has 48% fewer complaints per bed than a typical New York nursing home (0.26 vs. NY avg 0.5).↓ 48% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 10 | 15 | This facility has 33% fewer complaint investigations than a typical New York nursing home (10 vs. NY avg 15).↓ 33% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
New York average 3.6
Last Health inspection on Feb 2024
New York average 18.5
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 13 citations resulted from standard inspections; and 5 of 13 came from combined inspections (standard and complaint).
100% better than New York averageNew York average: 0.2
100% better than New York averageNew York average: 0.2
Corrected
Corrected
Corrected
Corrected
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
145
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
4
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
140
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025
Next scheduled court appearance on record across active cases.
Apr 30, 2026Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
896% more staff per resident than New York average
0% compared with New York average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursAssists with medical care and medications.
All 37 LPN Staff are full-time employees. No contractors work on this role.
37
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursHelps with daily care and mobility.
All 71 CNA Staff are full-time employees. No contractors work on this role.
71
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
84 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 71 | 0 | 71 | 19,861 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 37 | 0 | 37 | 14,578 | 92 | 100% | 8.5 |
| Nurse Aide in Training | 31 | 0 | 31 | 1,292 | 79 | 86% | 5.8 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,286 | 64 | 70% | 5.8 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,092 | 64 | 70% | 7.9 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,011 | 88 | 96% | 7.2 |
| Registered Nurse | 7 | 0 | 7 | 886 | 81 | 88% | 7.4 |
| Speech Language Pathologist | 4 | 0 | 4 | 793 | 65 | 71% | 4.8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 790 | 65 | 71% | 7 |
| Nurse Practitioner | 2 | 0 | 2 | 678 | 59 | 64% | 8.4 |
| Administrator | 2 | 0 | 2 | 651 | 64 | 70% | 5.3 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 549 | 63 | 68% | 8.3 |
| Dietitian | 1 | 0 | 1 | 474 | 58 | 63% | 8.2 |
| Dental Services Staff | 2 | 0 | 2 | 453 | 58 | 63% | 7.6 |
| RN Director of Nursing | 1 | 0 | 1 | 424 | 57 | 62% | 7.4 |
| Qualified Social Worker | 2 | 0 | 2 | 405 | 68 | 74% | 5.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 371 | 48 | 52% | 7.7 |
| Medical Director | 0 | 1 | 1 | 84 | 36 | 39% | 2.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.8
40% worse than New York averageNew York average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
31% worse than New York averageNew York average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
21.5%
30% worse than New York averageNew York average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
23.5%
42% worse than New York averageNew York average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.6%
24% worse than New York averageNew York average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
In line with New York averageNew York average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
10.1%
42% worse than New York averageNew York average: 7.2%
Percent of long-stay residents with a urinary tract infection
2.7%
89% worse than New York averageNew York average: 1.4%
Percent of long-stay residents who lose too much weight
10.9%
79% worse than New York averageNew York average: 6.1%
Percent of long-stay residents who have depressive symptoms
3.6%
80% better than New York averageNew York average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
8.6%
32% better than New York averageNew York average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
In line with New York averageNew York average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
In line with New York averageNew York average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.77
In line with New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.56
59% better than New York averageNew York average: 1.35
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
17% worse than New York averageNew York average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
125% worse than New York averageNew York average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
59.4%
25% worse than New York averageNew York average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
12% of new residents, usually for short-term rehab.
60% of new residents, often for short stays.
29% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
106Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Hurlbut based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #304 / 382Payroll — State benchmarkedThis home is ranked 304th out of 382 homes in New York. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
4.8 miles from city center
Estimated distance in miles from Rochester's city center to The Hurlbut's address, calculated via Google Maps.
Add your location
The Hurlbut is located in Rochester, New York.
Here are the financial assistance programs available to residents in New York.
The information below is reported by the New York State Department of Health.
| St. Ann’s Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Rochester (East Irondequoit) | 376
Facility
376
NY AVG
160
Rank
#31 / 748 |
97.9%
Facility
97.9%
NY AVG
88.3%
Rank
#45 / 432 | +11% | 4.61
Facility
4.61
NY AVG
3.58
Rank
#30 / 387 | -33% | +29% | $55.5k
Facility
$55.5k
NY AVG
$67.6k
Rank
#356 / 394 | 75 | 12
Facility
12
NY AVG
18.5
Rank
#108 / 393 | 4.0
Facility
4.0
NY AVG
5.1
Rank
#125 / 393 | - | 369 | - |
37
Facility
37
NY AVG
63
Rank
#897 / 1173 | Michelle Ashby | $110.1M
Facility
$110.1M
NY AVG
$32.0M
Rank
#11 / 382 | $52.2M
Facility
$52.2M
NY AVG
$10.7M
Rank
#13 / 382 | 47.4%
Facility
47.4%
NY AVG
37%
Rank
#211 / 382 | 335081 | ||||
| The Hurlbut |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rochester | 160
Facility
160
NY AVG
160
Rank
#298 / 748 |
62.5%
Facility
62.5%
NY AVG
88.3%
Rank
#394 / 432 | -29% | 4.06
Facility
4.06
NY AVG
3.58
Rank
#73 / 387 | -70% | +13% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 394 | 77 | 13
Facility
13
NY AVG
18.5
Rank
#126 / 393 | 4.3
Facility
4.3
NY AVG
5.1
Rank
#154 / 393 | - | 114 | A+ |
44
Facility
44
NY AVG
63
Rank
#839 / 1173 | The Hurlbut, LLC (For Profit) | $21.0M
Facility
$21.0M
NY AVG
$32.0M
Rank
#271 / 382 | $8.4M
Facility
$8.4M
NY AVG
$10.7M
Rank
#304 / 382 | 40.1%
Facility
40.1%
NY AVG
37%
Rank
#306 / 382 | 335341 | ||||
| Blossom Health Care Center Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rochester | 80
Facility
80
NY AVG
160
Rank
#581 / 748 |
97.5%
Facility
97.5%
NY AVG
88.3%
Rank
#164 / 432 | +10% | 2.90
Facility
2.90
NY AVG
3.58
Rank
#285 / 387 | -25% | -19% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 394 | 70 | 38
Facility
38
NY AVG
18.5
Rank
#370 / 393 | 9.5
Facility
9.5
NY AVG
5.1
Rank
#377 / 393 | - | 75 | - |
36
Facility
36
NY AVG
63
Rank
#906 / 1173 | Gerald Wood | $9.0M
Facility
$9.0M
NY AVG
$32.0M
Rank
#365 / 382 | $4.9M
Facility
$4.9M
NY AVG
$10.7M
Rank
#364 / 382 | 54.5%
Facility
54.5%
NY AVG
37%
Rank
#108 / 382 | 335473 | ||||
| St. John‘s Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Rochester (Highland Park) | 455
Facility
455
NY AVG
160
Rank
#18 / 748 |
90.1%
Facility
90.1%
NY AVG
88.3%
Rank
#392 / 432 | +2% | 3.90
Facility
3.90
NY AVG
3.58
Rank
#95 / 387 | -6% | +9% | $141.0k
Facility
$141.0k
NY AVG
$67.6k
Rank
#382 / 394 | 67 | 30
Facility
30
NY AVG
18.5
Rank
#350 / 393 | 10.0
Facility
10.0
NY AVG
5.1
Rank
#381 / 393 | 3 | 331 | - |
54
Facility
54
NY AVG
63
Rank
#755 / 1173 | St Johns Health Care Corporation | $57.9M
Facility
$57.9M
NY AVG
$32.0M
Rank
#56 / 382 | $30.9M
Facility
$30.9M
NY AVG
$10.7M
Rank
#46 / 382 | 53.4%
Facility
53.4%
NY AVG
37%
Rank
#119 / 382 | 335008 | ||||
| Monroe Community Hospital |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rochester | 566
Facility
566
NY AVG
160
Rank
#8 / 748 |
71.2%
Facility
71.2%
NY AVG
88.3%
Rank
#384 / 432 | -19% | 3.75
Facility
3.75
NY AVG
3.58
Rank
#122 / 387 | -38% | +5% | $94.9k
Facility
$94.9k
NY AVG
$67.6k
Rank
#1 / 394 | 77 | 9
Facility
9
NY AVG
18.5
Rank
#55 / 393 | 2.3
Facility
2.3
NY AVG
5.1
Rank
#29 / 393 | 3 | 386 | - |
36
Facility
36
NY AVG
63
Rank
#906 / 1173 | Alyssa Tallo | $162.0M
Facility
$162.0M
NY AVG
$32.0M
Rank
#1 / 382 | $54.6M
Facility
$54.6M
NY AVG
$10.7M
Rank
#11 / 382 | 33.7%
Facility
33.7%
NY AVG
37%
Rank
#361 / 382 | 335197 |
The legal owner and operator of The Hurlbut is The Hurlbut, LLC (For Profit).
The Hurlbut has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to NY state health department records, The Hurlbut's license number is 2750308N.
The Hurlbut's occupancy is 63%.
The Hurlbut has 160 beds.
The Hurlbut has had 18 recently reported deficiencies.
Yes — there are 6 photos of The Hurlbut in the photo gallery on this page.
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