Total health inspections
9
Texas average 7.4
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Accel at Willow Bend
Nursing Home
Accel at Willow Bend
Nursing Home
Overview of Accel at Willow Bend
Accel at Willow Bend, situated in Plano, TX, is a leading skilled nursing and rehabilitation facility providing a comprehensive array of services. Specializing in skilled nursing, rehabilitation, hospice, and respite care, this community is dedicated to meeting the diverse healthcare needs of its residents. The facility offers 24/7 skilled nursing care, assistance with daily living activities, and a range of therapies including physical, speech, and occupational therapies. Additionally, Accel at Willow Bend provides specialized services such as diabetes management and wound care.
The community boasts a secure and comfortable living environment, with electronically secured premises to prioritize resident safety. Residents can participate in the senior wellness program, as well as enjoy nutritious meals served restaurant-style. Housekeeping, sanitation, and laundry services contribute to a well-maintained living space. Accel at Willow Bend also offers transportation services for outside appointments, and grooming services from an on-site salon and barbershop, ensuring residents have access to both essential services and amenities that enhance their overall well-being.
Franchot Pratt serves as the Administrator at Accel at Willow Bend, overseeing daily operations and ensuring a supportive environment for residents. He is dedicated to providing quality care and fostering a welcoming community for all.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
110
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.8%
Residents per day (avg)
76
Occupancy rate
77.8%
Residents per day (avg)
76
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
37% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
56% of new residents, often for short stays.
Typical stay
18 days
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Governmental home
Facility District
Home revenue
$15.1M
Operating deficit
-$4.8K
Governmental home
Facility District
Home revenue
$15,095,511.00
Operating deficit
$-4,825.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.1M
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 66 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Services
About this community
License Status
ActiveFacility Type
Nursing
License Date
February 27, 2025
License Expiration
February 27, 2028
Additional licensing details
License number:
145098
Year opened:
12/13/2013
County:
COLLIN
Ownership & operating entity
Accel at Willow Bend is administrated by FRANCHOT PRATT.
Management company:
PF PLANO SNF OPS, LLC
Owner:
SOUTH LIMESTONE HOSPITAL DISTRICT
Ownership type:
HOSPITAL DISTRICT/AUTHORITY
Type Of Units
Medicare
46 units
Medicaid and Medicare
64 units
Total beds
110 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Types of Care at Accel at Willow Bend
Skilled Nursing
Respite Care
Hospice Care
Compare Nursing Homes around Plano
The information below is reported by the Texas Health and Human Services Commission.
Life Care Center of Plano
+1%
-10%
SNF
Nursing Homes 24/7 care needed
Plano
120
No
A+
83
-
57.2%
$11,183,567.00
$5,126,482.00
45.8%
73.70
3.6577
1
19
1
+1%-10%
The Park in Plano
+20%
-8%
-8%
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Plano
120
No
D+
79
-
58.1%
$6,807,056.00
$3,823,556.00
56.2%
69.00
3.3539
-
35
-
+20%-8%-8%
Accel at Willow Bend
+27%
-5%
+23%
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Plano
100
No
-
66
PF PLANO SNF OPS, LLC
77.8%
$14,297,993.00
$4,360,196.00
30.5%
75.70
3.4586
1
45
6
+27%-5%+23%
Landmark of Plano
-3%
-9%
-34%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Plano
160
No
-
60
LANDMARK OF PLANO REHABILITATION AND NURSING CENTER LLC
41.7%
$4,365,392.00
$2,970,474.00
68%
78.90
3.3088
2
41
3
-3%-9%-34%
New Life Care Homes
HC
Home Care
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Plano (Parkdale)
-
No
-
34
-
-
-
-
-
-
-
-
-
-
-
-
Life Care Center of Plano
Type of care:
SNF
Community:
Plano
Bed Count:
120
Pets Allowed:
No
CCN:
455864
Occupancy:
57.2%
Home Revenue:
$11,183,567.00
Payroll Costs:
$5,126,482.00
Payroll %:
45.8%
Avg Residents/Day:
73.70
Overall Rating:
Adj Nurse Hours:
3.6577
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
19
Severe Citations:
1
RN share vs State Avg:
0%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
-10%
-10%
The Park in Plano
Type of care:
HC
SNF
RC
Community:
Plano
Bed Count:
120
Pets Allowed:
No
CCN:
675113
Occupancy:
58.1%
Home Revenue:
$6,807,056.00
Payroll Costs:
$3,823,556.00
Payroll %:
56.2%
Avg Residents/Day:
69.00
Overall Rating:
Adj Nurse Hours:
3.3539
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
35
RN share vs State Avg:
+20%
+20%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
-8%
-8%
Accel at Willow Bend
Type of care:
HC
SNF
RC
Community:
Plano
Bed Count:
100
Pets Allowed:
No
Operator:
PF PLANO SNF OPS, LLC
CCN:
676349
Occupancy:
77.8%
Home Revenue:
$14,297,993.00
Payroll Costs:
$4,360,196.00
Payroll %:
30.5%
Avg Residents/Day:
75.70
Overall Rating:
Adj Nurse Hours:
3.4586
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
45
Severe Citations:
6
RN share vs State Avg:
+27%
+27%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+23%
+23%
Landmark of Plano
Type of care:
MC
SNF
RC
Community:
Plano
Bed Count:
160
Pets Allowed:
No
Operator:
LANDMARK OF PLANO REHABILITATION AND NURSING CENTER LLC
CCN:
455861
Occupancy:
41.7%
Home Revenue:
$4,365,392.00
Payroll Costs:
$2,970,474.00
Payroll %:
68%
Avg Residents/Day:
78.90
Overall Rating:
Adj Nurse Hours:
3.3088
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
41
Severe Citations:
3
RN share vs State Avg:
-3%
-3%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
-34%
-34%Places of interest near Accel at Willow Bend
8.8 miles from city center — 0.55 miles to nearest hospital (Texas Back Institute - Plano)
2620 Communications Pkwy, Plano, TX 75093
Calculate Travel Distance to Accel at Willow Bend
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
116
Total Staff
93
Employees
23
Contractors
28,072
Total Hours (Quarter)
39
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 7.7 | No |
| Licensed Practical Nurse | 17 | 9 | No |
| Certified Nursing Assistant | 48 | 7.7 | No |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
87 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.9hs shift avg
Therapy Services ⓘ
14 staff
6.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
7.4hs shift avg
Dietary Services ⓘ
3 staff
7.3hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
14.8%
of total hours from contractors
4,163 contractor hours this quarter
Qualified Social Worker: 4
Speech Language Pathologist: 4
Dietitian: 1
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 3
Other Dietary Services Staff: 2
Physical Therapy Aide: 3
Other Physician: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Occupational Therapy Aide: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 48 | 0 | 48 | 11,413 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,646 | 91 | 100% | 9 |
| Registered Nurse | 11 | 0 | 11 | 2,068 | 91 | 100% | 7.7 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,704 | 91 | 100% | 9.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,525 | 66 | 73% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 1,091 | 76 | 84% | 7.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 927 | 77 | 85% | 6.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 752 | 74 | 81% | 6.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 0 | 1 | 1 | 477 | 62 | 68% | 7.7 |
| Speech Language Pathologist | 0 | 4 | 4 | 428 | 68 | 75% | 6.2 |
| Nurse Practitioner | 2 | 0 | 2 | 320 | 40 | 44% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 258 | 54 | 59% | 4.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 208 | 24 | 26% | 8 |
| Other Dietary Services Staff | 0 | 2 | 2 | 177 | 26 | 29% | 6.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 17 | 2 | 2% | 8.5 |
| Medical Director | 0 | 1 | 1 | 16 | 2 | 2% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 16 | 2 | 2% | 8 |
| Other Physician | 0 | 1 | 1 | 4 | 1 | 1% | 4 |
Health Inspection History
Inspections
Total health citations
45
Citations per inspection
5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 45 citations resulted from standard inspections; 22 of 45 resulted from complaint investigations; and 8 of 45 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
In line with Texas averageTexas average: 2
Serious Health citations
4
4
900% worse than Texas averageTexas average: 0.4
2 critical citations
4 serious citations
39 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Aug 21, 2025
Corrected
Infection Control moderate citation
Aug 21, 2025
Corrected
Nutrition moderate citation
Aug 21, 2025
Corrected
Pharmacy moderate citation
Aug 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Stone Gate
Resident Census by Payment Source
66
Total Residents
Medicare
6
(9.1%)
ⓘ
Medicaid
40
(60.6%)
ⓘ
Private Pay/Other
20
(30.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.3
62% better than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.9
51% better than Texas averageTexas average: 16.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.1%
Percent of long-stay residents whose need for help with daily activities has increased
7.1%
56% better than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
1.9%
Percent of long-stay residents whose ability to move independently worsened
1.9%
88% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.7%
6% better than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
34% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.9%
Percent of long-stay high risk residents with pressure ulcers
3.9%
11% better than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.3%
Percent of long-stay residents who lose too much weight
1.3%
62% better than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.9%
Percent of long-stay residents who received an antipsychotic medication
5.9%
25% better than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
8% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
74% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
11% better than Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.7%
24% better than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.7%
14% worse than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
65.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
65.4%
22% better than Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
49.3%
Rate of successful return to home or community from a skilled nursing facility.
49.3%
In line with Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$65K
20% lower than Texas averageTexas average: $80K
Number of fines
1
60% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$65K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 15, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 15, 2023
$65K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Accel at Willow Bend based on CMS SNF Cost Reports.
Occupancy Rate
77.8%
↓ 4.9pp vs 2022
Net Income
-$4,825
↓ ~$221K vs 2022
Total Payroll
$4,927,225
↓ ~$635K vs 2022
Profit Margin
0.0%
↓ 1.4pp vs 2022
Loading trend charts...
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