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Symphony Square
Assisted Living, Memory Care & Respite Care · Bala Cynwyd, PA
Exterior view of Symphony Square with landscaping Exterior view of the facility surrounded by greenery Exterior view of a senior living facility surrounded by greenery Front exterior view of Symphony Square facility Exterior sign for Symphony Square facility Exterior view of Symphony Square building Outdoor patio area with tables and chairs Cozy common area with comfortable seating and a fireplace

Symphony Square

Assisted Living, Memory Care & Respite Care · Bala Cynwyd, PA
35 Old Lancaster Rd, Bala Cynwyd, PA 19004 View map Calculator: See prices in your area
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Overview of Symphony Square

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Symphony Square is a compassionate senior living community located in Montgomery County, Cynwyd, PA, offering personal care and specialized memory care services. The community provides residents the comfort of receiving attentive support and care from a licensed team of nurses, a medication technician, and care partner. The community ensures a cozy residence with spacious apartment options, including a studio, one-bedroom, and two-bedroom apartment designed for utmost comfort and safety.

The community ensures plenty of fun and enriching opportunities with its broad range of activities, events, and wellness programs. A culinary team carefully prepares delicious menus that are tailored to provide residents’ individual nutritional needs. With 24/7 supervision and support from a dedicated team, access to comprehensive care, nourishing meals, and nurturing environment, residents are able to live a comfortable retirement life at Symphony Square.

Facility Direct Line (610) 580-2225
Facility Direct Line (610) 580-2225
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 64 Rank #358 / 522Bed count — State benchmarkedThis home is ranked 358th out of 522 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #166 / 626Walk Score — State benchmarkedThis home is ranked 166th out of 626 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
65 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #272 / 464Occupancy rate — State benchmarkedThis home is ranked 272nd out of 464 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 464. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
65.6% This home usually has availability
Similar to the Pennsylvania average: 68.8%
Occupied beds
42 / 64

About this community

License Details

Facility TypePersonal Care Homes
IssuanceMay 1, 2026
ExpirationMay 1, 2027
CountyMontgomery
License LevelFULL
License Number147760

Ownership & Operating Entity

Symphony Square is legally operated by Bala Cynwyd Operating LP.

Profit StatusFor-profit

Type Of Units

Alzheimer's
16 units
Total beds
64 units

State Inspection Report (PA)

June 23, 2025
62 Total Daily Staff PA avg: 76.9 Rank #209 / 356 Total Daily Staff — State benchmarked This home is ranked 209th out of 356 homes we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 356 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
47 Waking Staff
42 Residents Served
10 Hospice Residents

Secured Dementia Care Unit (PA)

Memory Care Unit
16 Capacity
13 Residents Served

Resident Conditions (PA)

Age 60+ 42 (100%)
Mobility Need 20 (48%)
Physical Disability 1 (2%)

Contact Symphony Square

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    3
    vs 0.9 avg
    ↑ 233% higher than PA avg

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. PA average 4 Worse Metrics worse than Pennsylvania average:
• Total citations (41% above)
• Citations per inspection (60% above)
• Inspections with citations (13% above)
• Inspection citation rate (22% above) 2 At Avg Metrics at Pennsylvania average:
• Total complaints (at PA avg)
• Complaints per year (at PA avg) 0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 8963 This facility has 41% more total citations than a typical Pennsylvania assisted living residence (89 vs. PA avg 63).↑ 41% worse Rank #391 / 477 Total citations — State benchmarked This home is ranked 391st out of 477 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 8.15.05 This facility has 60% more citations per inspection than a typical Pennsylvania assisted living residence (8.1 vs. PA avg 5.05).↑ 60% worse Rank #403 / 477 Citations per inspection — State benchmarked This home is ranked 403rd out of 477 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1111 This facility has total inspections in line with the Pennsylvania average (11 vs. PA avg 11).— At avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 98 This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 82%67% This facility has 15 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (82% vs. PA avg 67%).↑ 15% worse Rank #379 / 477 Inspection citation rate — State benchmarked This home is ranked 379th out of 477 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 44 This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg Rank #297 / 477 Total complaints — State benchmarked This home is ranked 297th out of 477 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 0.80.8 This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Type of Rooms Available

1 Bed
1 Bed
1 Bed
1 / 4
1 Bed
1

Places of interest near Symphony Square

Address 1.4 miles from city center Info Estimated distance in miles from Bala Cynwyd's city center to Symphony Square's address, calculated via Google Maps.

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Address

Compare Assisted Living around Montgomery County

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Elm Terrace Gardens
AL
IL
MC
NH
SNF
Lansdale
250
Facility 250
PA AVG 93
Rank #8 / 522
No
68
Facility 68
PA AVG 47
Rank #143 / 626
Elm Terrace Gardens16
6
Facility 6
PA AVG 4
Rank #375 / 477
81%
Facility 81%
PA AVG 67.4%
Rank #376 / 477
86
Facility 86
PA AVG 63
Rank #386 / 477
5.4
Facility 5.4
PA AVG 5.1
Rank #333 / 477
Non-Profit
119
Facility 119
PA AVG 76.9
Rank #49 / 356
1.57
30.4%
Facility 30.4%
PA AVG 68.8%
Rank #461 / 464
Studio / 1 Bed / 2 Bed
Providence Place Senior Living at the Collegeville Inn
AL
IL
MC
Collegeville
150
Facility 150
PA AVG 93
Rank #46 / 522
Yes
52
Facility 52
PA AVG 47
Rank #247 / 626
Providence Place Of Collegeville Associates13
3
Facility 3
PA AVG 4
Rank #241 / 477
77%
Facility 77%
PA AVG 67.4%
Rank #330 / 477
74
Facility 74
PA AVG 63
Rank #360 / 477
5.7
Facility 5.7
PA AVG 5.1
Rank #353 / 477
For-Profit
169
Facility 169
PA AVG 76.9
Rank #8 / 356
1.46
77.3%
Facility 77.3%
PA AVG 68.8%
Rank #161 / 464
Studio / Suite
Traditions of Lansdale
AL
IL
MC
Lansdale
150
Facility 150
PA AVG 93
Rank #46 / 522
No
52
Facility 52
PA AVG 47
Rank #247 / 626
Ivq Lansdale Opco LP14
3
Facility 3
PA AVG 4
Rank #241 / 477
79%
Facility 79%
PA AVG 67.4%
Rank #349 / 477
79
Facility 79
PA AVG 63
Rank #375 / 477
5.6
Facility 5.6
PA AVG 5.1
Rank #350 / 477
For-Profit
93
Facility 93
PA AVG 76.9
Rank #119 / 356
1.39
44.7%
Facility 44.7%
PA AVG 68.8%
Rank #426 / 464
Studio / 1 Bed / 2 Bed
Sanatoga Court
AL
MC
NH
SNF
Pottstown
85
Facility 85
PA AVG 93
Rank #245 / 522
Yes
25
Facility 25
PA AVG 47
Rank #475 / 626
227 Evergreen Road Operations LLC8
3
Facility 3
PA AVG 4
Rank #241 / 477
63%
Facility 63%
PA AVG 67.4%
Rank #182 / 477
50
Facility 50
PA AVG 63
Rank #285 / 477
6.3
Facility 6.3
PA AVG 5.1
Rank #370 / 477
For-Profit
54
Facility 54
PA AVG 76.9
Rank #239 / 356
1.06
58.8%
Facility 58.8%
PA AVG 68.8%
Rank #331 / 464
Studio / 1 Bed
Symphony Square
AL
MC
RC
Bala Cynwyd (Bala)
64
Facility 64
PA AVG 93
Rank #358 / 522
Yes
65
Facility 65
PA AVG 47
Rank #166 / 626
Bala Cynwyd Operating LP11
4
Facility 4
PA AVG 4
Rank #297 / 477
82%
Facility 82%
PA AVG 67.4%
Rank #379 / 477
89
Facility 89
PA AVG 63
Rank #391 / 477
8.1
Facility 8.1
PA AVG 5.1
Rank #403 / 477
For-Profit
62
Facility 62
PA AVG 76.9
Rank #209 / 356
1.48
65.6%
Facility 65.6%
PA AVG 68.8%
Rank #272 / 464
Studio / 1 Bed / 2 Bed

Rank badges are statewide: each community is ranked against every PA community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Pennsylvania

Symphony Square is located in Bala Cynwyd, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

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Frequently Asked Questions about Symphony Square

What neighborhood is Symphony Square in?

Symphony Square is in the Bala neighborhood of Bala Cynwyd.

Who is the owner of Symphony Square?

Symphony Square is legally operated by Bala Cynwyd Operating LP.

Is Symphony Square in a walkable area?

Symphony Square has a walk score of 65. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Symphony Square?

According to PA state health department records, Symphony Square's license number is 147760.

When does Symphony Square's license expire?

According to PA state health department records, Symphony Square's license expires on May 1, 2027.

What is the occupancy rate at Symphony Square?

Symphony Square's occupancy is 65.6%.

Are pets allowed at Symphony Square?

Yes, Symphony Square allows residents to bring their pets.

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