Smaller home · May offer a more intimate, personalized care environment.
Symphony Square
Symphony Square is a compassionate senior living community located in Montgomery County, Cynwyd, PA, offering personal care and specialized memory care services. The community provides residents the comfort of receiving attentive support and care from a licensed team of nurses, a medication technician, and care partner. The community ensures a cozy residence with spacious apartment options, including a studio, one-bedroom, and two-bedroom apartment designed for utmost comfort and safety.
The community ensures plenty of fun and enriching opportunities with its broad range of activities, events, and wellness programs. A culinary team carefully prepares delicious menus that are tailored to provide residents’ individual nutritional needs. With 24/7 supervision and support from a dedicated team, access to comprehensive care, nourishing meals, and nurturing environment, residents are able to live a comfortable retirement life at Symphony Square.
Community insights.
About this community
Symphony Square is legally operated by Bala Cynwyd Operating LP.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
ALM Inspection Grade
12 points below the Pennsylvania average for state-licensed facilities (83/100)
Category breakdown
Citations
Concern
8.1 citations per inspection (89 in 11 inspections) · 3× more than the typical state-licensed PA facility (median: 3.2)
Finding Frequency
Concern
82% of inspections found a citation · 39% more than the typical state-licensed PA facility (median: 59%)
Complaints
Typical
3 complaints · 40% fewer than the typical state-licensed PA facility (median: 5)
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
3vs 1.3 avg↑ 131% higher than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (1% above)
• Citations per inspection (88% above)
• Inspections with citations (13% above)
• Inspection citation rate (39% above) 1 Better Metrics better than Pennsylvania average:
• Total complaints (25% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 89 | 88.0 | This facility has 1% more total citations than a typical Pennsylvania assisted living residence (89 vs. PA avg 88).↑ 1% worse Rank #255 / 390 Total citations — State benchmarked This assisted living community is ranked 255th out of 390 assisted living communities we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among the 390 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
| 8.1 | 4.3 | This facility has 88% more citations per inspection than a typical Pennsylvania assisted living residence (8.1 vs. PA avg 4.3).↑ 88% worse Rank #351 / 390 Citations per inspection — State benchmarked This assisted living community is ranked 351st out of 390 assisted living communities we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among the 390 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 11 | 11.0 | This facility has total inspections in line with the Pennsylvania average (11 vs. PA avg 11).— At avg |
|
Inspections with citations
| 9 | 8.0 | This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse |
|
Inspection citation rate
| 82% | 59% | This facility has 23 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (82% vs. PA avg 59%).↑ 23% worse Rank #355 / 390 Inspection citation rate — State benchmarked This assisted living community is ranked 355th out of 390 assisted living communities we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among the 390 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 3 | 4.0 | This facility has 25% fewer total complaints than a typical Pennsylvania assisted living residence (3 vs. PA avg 4).↓ 25% better Rank #240 / 390 Total complaints — State benchmarked This assisted living community is ranked 240th out of 390 assisted living communities we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among the 390 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Type of Rooms Available
Places of interest near Symphony Square
1.4 miles from city center
Estimated distance in miles from Bala Cynwyd's city center to Symphony Square's address, calculated via Google Maps.
Calculate Travel Distance to Symphony Square
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Compare Assisted Living around Montgomery County
Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
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The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Elm Terrace Gardens | AL IL MC NH SNF | Lansdale | 250
Facility
250
PA AVG
88
Rank
#1 / 412 | No |
68
Facility
68
PA AVG
44
Rank
#93 / 453 | Elm Terrace Gardens | ? | 42 | 14
Facility
14
PA AVG
4
Rank
#303 / 390 | 55%
Facility
55%
PA AVG
59.2%
Rank
#171 / 390 | 126
Facility
126
PA AVG
63
Rank
#310 / 390 | 3.0
Facility
3.0
PA AVG
4.3
Rank
#180 / 390 | Non-Profit | 119
Facility
119
PA AVG
76.9
Rank
#45 / 298 | 1.57 |
28.0%
Facility
28.0%
PA AVG
67.1%
Rank
#364 / 366 | Studio / 1 Bed / 2 Bed |
| Providence Place Senior Living at the Collegeville Inn | AL IL MC | Collegeville | 150
Facility
150
PA AVG
88
Rank
#24 / 412 | Yes |
52
Facility
52
PA AVG
44
Rank
#164 / 453 | Providence Place Of Collegeville Associates | D+ | 22 | 9
Facility
9
PA AVG
4
Rank
#194 / 390 | 73%
Facility
73%
PA AVG
59.2%
Rank
#317 / 390 | 138
Facility
138
PA AVG
63
Rank
#322 / 390 | 6.3
Facility
6.3
PA AVG
4.3
Rank
#328 / 390 | Profit | 169
Facility
169
PA AVG
76.9
Rank
#8 / 298 | 1.46 |
45.3%
Facility
45.3%
PA AVG
67.1%
Rank
#108 / 366 | Studio / Suite |
| Traditions of Lansdale | AL IL MC | Lansdale | 150
Facility
150
PA AVG
88
Rank
#24 / 412 | No |
52
Facility
52
PA AVG
44
Rank
#164 / 453 | Ivq Lansdale Opco LP | C | 18 | 7
Facility
7
PA AVG
4
Rank
#194 / 390 | 67%
Facility
67%
PA AVG
59.2%
Rank
#258 / 390 | 92
Facility
92
PA AVG
63
Rank
#264 / 390 | 5.1
Facility
5.1
PA AVG
4.3
Rank
#289 / 390 | Profit | 93
Facility
93
PA AVG
76.9
Rank
#107 / 298 | 1.39 |
48.7%
Facility
48.7%
PA AVG
67.1%
Rank
#338 / 366 | Studio / 1 Bed / 2 Bed |
| Symphony Square | AL MC RC | Bala Cynwyd (Bala) | 64
Facility
64
PA AVG
88
Rank
#284 / 412 | Yes |
65
Facility
65
PA AVG
44
Rank
#110 / 453 | Bala Cynwyd Operating LP | C- | 11 | 3
Facility
3
PA AVG
4
Rank
#240 / 390 | 82%
Facility
82%
PA AVG
59.2%
Rank
#355 / 390 | 89
Facility
89
PA AVG
63
Rank
#255 / 390 | 8.1
Facility
8.1
PA AVG
4.3
Rank
#351 / 390 | Profit | 62
Facility
62
PA AVG
76.9
Rank
#179 / 298 | 1.48 |
54.7%
Facility
54.7%
PA AVG
67.1%
Rank
#205 / 366 | Studio / 1 Bed / 2 Bed |
| Wesley Enhanced Living Upper Moreland | AL IL | Hatboro | 52
Facility
52
PA AVG
88
Rank
#318 / 412 | Yes |
32
Facility
32
PA AVG
44
Rank
#288 / 453 | Maple Village | A- | 17 | 0
Facility
0
PA AVG
4
Rank
#1 / 390 | 53%
Facility
53%
PA AVG
59.2%
Rank
#148 / 390 | 48
Facility
48
PA AVG
63
Rank
#124 / 390 | 2.8
Facility
2.8
PA AVG
4.3
Rank
#157 / 390 | Non-Profit | 31
Facility
31
PA AVG
76.9
Rank
#265 / 298 | 1.00 |
50.0%
Facility
50.0%
PA AVG
67.1%
Rank
#244 / 366 | Studio / 1 Bed / 2 Bed |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other PA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Pennsylvania
Symphony Square is located in Bala Cynwyd, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
More homes from the same operator
Frequently Asked Questions about Symphony Square
What neighborhood is Symphony Square in?
Symphony Square is in the Bala neighborhood of Bala Cynwyd.
Who is the owner of Symphony Square?
Symphony Square is legally operated by Bala Cynwyd Operating LP.
Is Symphony Square in a walkable area?
Symphony Square has a walk score of 65. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Symphony Square?
According to PA state health department records, Symphony Square's license number is 147760.
When does Symphony Square's license expire?
According to PA state health department records, Symphony Square's license expires on May 1, 2027.
What is the occupancy rate at Symphony Square?
Symphony Square's occupancy is 54.7%.
Are pets allowed at Symphony Square?
Yes, Symphony Square allows residents to bring their pets.
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