Symphony Square
Assisted Living, Memory Care & Respite Care · Bala Cynwyd, PA

Symphony Square

Assisted Living, Memory Care & Respite Care · Bala Cynwyd, PA

Overview of Symphony Square

Symphony Square is a compassionate senior living community located in Montgomery County, Cynwyd, PA, offering personal care and specialized memory care services. The community provides residents the comfort of receiving attentive support and care from a licensed team of nurses, a medication technician, and care partner. The community ensures a cozy residence with spacious apartment options, including a studio, one-bedroom, and two-bedroom apartment designed for utmost comfort and safety.

The community ensures plenty of fun and enriching opportunities with its broad range of activities, events, and wellness programs. A culinary team carefully prepares delicious menus that are tailored to provide residents’ individual nutritional needs. With 24/7 supervision and support from a dedicated team, access to comprehensive care, nourishing meals, and nurturing environment, residents are able to live a comfortable retirement life at Symphony Square.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 64 Rank #284 / 412Bed count — State benchmarkedThis assisted living community is ranked 284th out of 412 assisted living communities we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #110 / 453Walk Score — State benchmarkedThis assisted living community is ranked 110th out of 453 assisted living communities we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
65 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #205 / 366Occupancy rate — State benchmarkedThis assisted living community is ranked 205th out of 366 assisted living communities we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 366. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
54.7% This home usually has availability
Lower than the Pennsylvania average: 67.1%

About this community

License Details

Facility TypePersonal Care Homes
IssuanceMay 1, 2026
ExpirationMay 1, 2027
CountyMontgomery
License LevelFULL
License Number147760

Ownership & Operating Entity

Symphony Square is legally operated by Bala Cynwyd Operating LP.

Profit StatusFor-profit

Type Of Units

Alzheimer's Units
16 units
Total beds
64 units

State Inspection Report (PA)

June 23, 2025
62 Total Daily Staff PA avg: 76.9 Rank #179 / 298 Total Daily Staff — State benchmarked This assisted living community is ranked 179th out of 298 assisted living communities we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among the 298 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
47 Waking Staff
42 Residents Served
10 Hospice Residents

Secured Dementia Care Unit (PA)

Memory Care Unit
16 Capacity
13 Residents Served

Resident Conditions (PA)

Age 60+ 42 (100%)
Mobility Need 20 (48%)
Physical Disability 1 (2%)

Additional Policies & Features

Pets Allowed

Room Accommodations

Housing OptionsStudio / 1 Bed / 2 Bed
Building TypeMid-rise

Contact Symphony Square

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

ALM Inspection Grade

71 / 100 Based on state-published inspection data
How it compares

12 points below the Pennsylvania average for state-licensed facilities (83/100)

Category breakdown

Citations Concern

8.1 citations per inspection (89 in 11 inspections) · 3× more than the typical state-licensed PA facility (median: 3.2)

Finding Frequency Concern

82% of inspections found a citation · 39% more than the typical state-licensed PA facility (median: 59%)

Complaints Typical

3 complaints · 40% fewer than the typical state-licensed PA facility (median: 5)

Inspection grade: 71 out of 100, letter grade C-.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. PA average 4 Worse Metrics worse than Pennsylvania average:
• Total citations (1% above)
• Citations per inspection (88% above)
• Inspections with citations (13% above)
• Inspection citation rate (39% above)
1 Better Metrics better than Pennsylvania average:
• Total complaints (25% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 8988.0 This facility has 1% more total citations than a typical Pennsylvania assisted living residence (89 vs. PA avg 88).↑ 1% worse Rank #255 / 390 Total citations — State benchmarked This assisted living community is ranked 255th out of 390 assisted living communities we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among the 390 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 8.14.3 This facility has 88% more citations per inspection than a typical Pennsylvania assisted living residence (8.1 vs. PA avg 4.3).↑ 88% worse Rank #351 / 390 Citations per inspection — State benchmarked This assisted living community is ranked 351st out of 390 assisted living communities we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among the 390 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1111.0 This facility has total inspections in line with the Pennsylvania average (11 vs. PA avg 11).— At avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 98.0 This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 82%59% This facility has 23 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (82% vs. PA avg 59%).↑ 23% worse Rank #355 / 390 Inspection citation rate — State benchmarked This assisted living community is ranked 355th out of 390 assisted living communities we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among the 390 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 34.0 This facility has 25% fewer total complaints than a typical Pennsylvania assisted living residence (3 vs. PA avg 4).↓ 25% better Rank #240 / 390 Total complaints — State benchmarked This assisted living community is ranked 240th out of 390 assisted living communities we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among the 390 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Pennsylvania that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Type of Rooms Available

1 Bed
1 Bed
1 Bed
1 / 4
1 Bed
1

Places of interest near Symphony Square

Address 1.4 miles from city center Info Estimated distance in miles from Bala Cynwyd's city center to Symphony Square's address, calculated via Google Maps.

Calculate Travel Distance to Symphony Square

Add your location

Address

Compare Assisted Living around Montgomery County

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Elm Terrace Gardens
AL
IL
MC
NH
SNF
Lansdale
250
Facility 250
PA AVG 88
Rank #1 / 412
No
68
Facility 68
PA AVG 44
Rank #93 / 453
Elm Terrace Gardens?42
14
Facility 14
PA AVG 4
Rank #303 / 390
55%
Facility 55%
PA AVG 59.2%
Rank #171 / 390
126
Facility 126
PA AVG 63
Rank #310 / 390
3.0
Facility 3.0
PA AVG 4.3
Rank #180 / 390
Non-Profit
119
Facility 119
PA AVG 76.9
Rank #45 / 298
1.57
28.0%
Facility 28.0%
PA AVG 67.1%
Rank #364 / 366
Studio / 1 Bed / 2 Bed
Providence Place Senior Living at the Collegeville Inn
AL
IL
MC
Collegeville
150
Facility 150
PA AVG 88
Rank #24 / 412
Yes
52
Facility 52
PA AVG 44
Rank #164 / 453
Providence Place Of Collegeville AssociatesD+22
9
Facility 9
PA AVG 4
Rank #194 / 390
73%
Facility 73%
PA AVG 59.2%
Rank #317 / 390
138
Facility 138
PA AVG 63
Rank #322 / 390
6.3
Facility 6.3
PA AVG 4.3
Rank #328 / 390
Profit
169
Facility 169
PA AVG 76.9
Rank #8 / 298
1.46
45.3%
Facility 45.3%
PA AVG 67.1%
Rank #108 / 366
Studio / Suite
Traditions of Lansdale
AL
IL
MC
Lansdale
150
Facility 150
PA AVG 88
Rank #24 / 412
No
52
Facility 52
PA AVG 44
Rank #164 / 453
Ivq Lansdale Opco LPC18
7
Facility 7
PA AVG 4
Rank #194 / 390
67%
Facility 67%
PA AVG 59.2%
Rank #258 / 390
92
Facility 92
PA AVG 63
Rank #264 / 390
5.1
Facility 5.1
PA AVG 4.3
Rank #289 / 390
Profit
93
Facility 93
PA AVG 76.9
Rank #107 / 298
1.39
48.7%
Facility 48.7%
PA AVG 67.1%
Rank #338 / 366
Studio / 1 Bed / 2 Bed
Symphony Square
AL
MC
RC
Bala Cynwyd (Bala)
64
Facility 64
PA AVG 88
Rank #284 / 412
Yes
65
Facility 65
PA AVG 44
Rank #110 / 453
Bala Cynwyd Operating LPC-11
3
Facility 3
PA AVG 4
Rank #240 / 390
82%
Facility 82%
PA AVG 59.2%
Rank #355 / 390
89
Facility 89
PA AVG 63
Rank #255 / 390
8.1
Facility 8.1
PA AVG 4.3
Rank #351 / 390
Profit
62
Facility 62
PA AVG 76.9
Rank #179 / 298
1.48
54.7%
Facility 54.7%
PA AVG 67.1%
Rank #205 / 366
Studio / 1 Bed / 2 Bed
Wesley Enhanced Living Upper Moreland
AL
IL
Hatboro
52
Facility 52
PA AVG 88
Rank #318 / 412
Yes
32
Facility 32
PA AVG 44
Rank #288 / 453
Maple VillageA-17
0
Facility 0
PA AVG 4
Rank #1 / 390
53%
Facility 53%
PA AVG 59.2%
Rank #148 / 390
48
Facility 48
PA AVG 63
Rank #124 / 390
2.8
Facility 2.8
PA AVG 4.3
Rank #157 / 390
Non-Profit
31
Facility 31
PA AVG 76.9
Rank #265 / 298
1.00
50.0%
Facility 50.0%
PA AVG 67.1%
Rank #244 / 366
Studio / 1 Bed / 2 Bed

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other PA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Pennsylvania

Symphony Square is located in Bala Cynwyd, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about Symphony Square

What neighborhood is Symphony Square in?

Symphony Square is in the Bala neighborhood of Bala Cynwyd.

Who is the owner of Symphony Square?

Symphony Square is legally operated by Bala Cynwyd Operating LP.

Is Symphony Square in a walkable area?

Symphony Square has a walk score of 65. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Symphony Square?

According to PA state health department records, Symphony Square's license number is 147760.

When does Symphony Square's license expire?

According to PA state health department records, Symphony Square's license expires on May 1, 2027.

What is the occupancy rate at Symphony Square?

Symphony Square's occupancy is 54.7%.

Are pets allowed at Symphony Square?

Yes, Symphony Square allows residents to bring their pets.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance