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Compare Senior Care around Illinois
The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
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| Sunrise at Fountain Square |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lombard (Fountain Square) | 80
Facility
80
IL AVG
87
Rank
#181 / 425 | Yes |
58
Facility
58
IL AVG
51
Rank
#253 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Hcri Sun Three Lombard Il Senior Living LLC | 6 | 3
Facility
3
IL AVG
5.1
Rank
#163 / 303 | 0.5
Facility
0.5
IL AVG
0.8
Rank
#161 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / Suite / 1 Bed |
| Sunrise of Willowbrook |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Willowbrook (Clarendon Hills Road) | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | - | - | Szr Willowbrook Opco, LLC | 10 | 4
Facility
4
IL AVG
5.1
Rank
#182 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 4
Facility
4
IL AVG
1.2
Rank
#274 / 303 | Studio / Suite / 1 Bed / 2 Bed |
| Sunrise of Bloomingdale |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bloomingdale | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
65
Facility
65
IL AVG
51
Rank
#197 / 648 | 28
Facility
28
IL AVG
12
Rank
#32 / 254 | A+ | Szr Bloomingdale Assisted Living Opco, LLC | 8 | 1
Facility
1
IL AVG
5.1
Rank
#106 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 3
Facility
3
IL AVG
1.6
Rank
#243 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Schaumburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Schaumburg | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | 25
Facility
25
IL AVG
12
Rank
#50 / 254 | A+ | Sunrise Schaumburg Assisted Living, LLC | 5 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 3
Facility
3
IL AVG
1.2
Rank
#252 / 303 | Studio / 1 Bed / 2 Bed |
| Cedarhurst of McHenry |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mchenry (Evergreen Park) | 82
Facility
82
IL AVG
87
Rank
#175 / 425 | Yes |
61
Facility
61
IL AVG
51
Rank
#223 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Cedarhurst Of Mchenry Operator, LLC | 5 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 3
Facility
3
IL AVG
1.6
Rank
#243 / 303 | -
Facility
-
IL AVG
1.2
Rank
#1 / 303 | Studio / Suite / 1 Bed / 2 Bed |
| River Glen of St. Charles |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St. Charles | 78
Facility
78
IL AVG
87
Rank
#192 / 425 | Yes |
45
Facility
45
IL AVG
51
Rank
#380 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | River Glen Of St. Charles | 3 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Naperville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Naperville (Naperville Park District) | 76
Facility
76
IL AVG
87
Rank
#199 / 425 | Yes |
33
Facility
33
IL AVG
51
Rank
#470 / 648 | 45
Facility
45
IL AVG
12
Rank
#10 / 254 | A- | Al I/Naperville Senior Housing Opco, LLC | 9 | 4
Facility
4
IL AVG
5.1
Rank
#182 / 303 | 0.4
Facility
0.4
IL AVG
0.8
Rank
#147 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Melody Living Lake in the Hills Assisted Living & Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lake In The Hills | 88
Facility
88
IL AVG
87
Rank
#158 / 425 | No |
30
Facility
30
IL AVG
51
Rank
#495 / 648 | - | - | Al-Mc Lake In Hills Associates, LLC | 11 | 10
Facility
10
IL AVG
5.1
Rank
#268 / 303 | 0.9
Facility
0.9
IL AVG
0.8
Rank
#211 / 303 | 2
Facility
2
IL AVG
1.6
Rank
#189 / 303 | 6
Facility
6
IL AVG
1.2
Rank
#299 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Buffalo Grove |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Buffalo Grove (Prairie View) | 79
Facility
79
IL AVG
87
Rank
#189 / 425 | Yes |
56
Facility
56
IL AVG
51
Rank
#272 / 648 | - | - | Szr Buffalo Grove Assisted Living Opco, LLC | 9 | 1
Facility
1
IL AVG
5.1
Rank
#106 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed / Suite |
| Sunrise of Highland Park |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Highland Park | 75
Facility
75
IL AVG
87
Rank
#202 / 425 | Yes |
78
Facility
78
IL AVG
51
Rank
#115 / 648 | - | - | Sunrise Highland Park Senior Living, LLC | 6 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.3
Facility
0.3
IL AVG
0.8
Rank
#129 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Sunrise of Naperville North |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Naperville (Naperville Park District) | 77
Facility
77
IL AVG
87
Rank
#197 / 425 | Yes |
49
Facility
49
IL AVG
51
Rank
#344 / 648 | 18
Facility
18
IL AVG
12
Rank
#75 / 254 | - | Welltower Opco Group LLC | 3 | 5
Facility
5
IL AVG
5.1
Rank
#216 / 303 | 1.7
Facility
1.7
IL AVG
0.8
Rank
#253 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / 2 Bed |
| Villas of Holly Brook & Reflections Springfield |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Springfield | 97
Facility
97
IL AVG
87
Rank
#137 / 425 | Yes |
52
Facility
52
IL AVG
51
Rank
#310 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Phillips Investments LLC-Springfield Facility Series | 14 | 2
Facility
2
IL AVG
5.1
Rank
#128 / 303 | 0.1
Facility
0.1
IL AVG
0.8
Rank
#106 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 7
Facility
7
IL AVG
1.2
Rank
#302 / 303 | Studio / 1 Bed / 2 Bed |
| Keystone Place at Richland Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | O'fallon (Parkway Lakeside) | 85
Facility
85
IL AVG
87
Rank
#166 / 425 | Yes |
22
Facility
22
IL AVG
51
Rank
#547 / 648 | 1
Facility
1
IL AVG
12
Rank
#128 / 254 | - | Keystone Place At Richland Creek, LLC | 18 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | -
Facility
-
IL AVG
1.6
Rank
#1 / 303 | 2
Facility
2
IL AVG
1.2
Rank
#202 / 303 | Studio / 1 Bed / 2 Bed |
| Atria on the Lake |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Glen Ellyn | 85
Facility
85
IL AVG
87
Rank
#166 / 425 | Yes |
75
Facility
75
IL AVG
51
Rank
#128 / 648 | - | - | Aoc Glen Ellyn Opco, LLC | 5 | 0
Facility
0
IL AVG
5.1
Rank
#1 / 303 | 0.0
Facility
0.0
IL AVG
0.8
Rank
#1 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 1
Facility
1
IL AVG
1.2
Rank
#134 / 303 | Studio / 1 Bed / Suite |
| Three Oaks Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cary | 87
Facility
87
IL AVG
87
Rank
#161 / 425 | No |
56
Facility
56
IL AVG
51
Rank
#272 / 648 | - | - | Cary Senior Living, LLC | 10 | 7
Facility
7
IL AVG
5.1
Rank
#238 / 303 | 0.7
Facility
0.7
IL AVG
0.8
Rank
#189 / 303 | 1
Facility
1
IL AVG
1.6
Rank
#99 / 303 | 6
Facility
6
IL AVG
1.2
Rank
#299 / 303 | - |
Located in the scenic neighborhood of New Lenox, IL, The Cottages of New Lenox is an astonishing senior living community that offers excellent assisted living and memory care services. The community features a variety of spacious studio apartments with private kitchenettes and bathrooms. Residents live independently and worry-free thanks to the support of personalized senior care services, housekeeping, laundry, maintenance, and transportation services.
Committed to providing an engaging environment, the community conducts an array of stimulating activities tailored to residents’ interests and strengths. Residents enjoy access to amenities such as full-service beauty salon, landscaped courtyards and patio areas, a putting green, and community gazebo. Three meals per day and unlimited snacks are provided to ensure residents are energized and nourished to enjoy an active lifestyle.
Avantara Long Grove is a place where the beauty of nature meets exceptional care. They provide top-notch post-hospital services in Lake County, along with luxurious amenities that offer residents an unmatched level of comfort. Their advanced rehabilitation services are equipped with state-of-the-art equipment and facilities, full-time therapists, and highly skilled caregivers, ensuring that residents receive the best care possible. In addition to their specialized care, they offer oncology services, wound care, post-surgical rehabilitation, and more.
Residents can enjoy an active or laid-back lifestyle, with sound-proofed homes that reduce outside noise and promote quality rest. On-site salon services are available for pampering and helping residents to look and feel their best, while high-speed Wi-Fi and private and semi-private suites add to the exceptional experience. The food at Avantara Long Grove is not only nourishing but also inspiring, with fresh ingredients prepared throughout the day. It’s a place where residents can appreciate the attention to detail and genuine care that goes into everything they do.
A one-of-a-kind community nestled in the harmonious neighborhood of Curtis Road, Savoy, IL, Savoy Place focuses on memory care. Dedicated to improving the cognition of those with dementia and Alzheimer’s, the community provides specialized care from a compassionate and specially trained team attending to their needs around the clock. Keep peace of mind with the community’s technology-based tools, utilized for residents’ wellness.
With a jam-packed calendar of fun activities and engaging programs, residents are encouraged to live actively and remain socially connected. The community also accommodates special diets and serves healthy and delicious meals that satisfy residents’ dietary needs and preferences. Therapeutic activities, medication management, and clinical services are also provided for residents’ healthcare needs. Spend your golden years without worries with the community’s dedicated and personalized care.
Nestled in the welcoming community of Winnebago, IL, Prairie View Assisted Living is an inviting senior living community that provides assisted living and short-term living. Beautifully appointed and spacious accommodations with varying floor plans are available for its residents based on individual tastes. With a highly equipped and passionate team, residents can receive personalized care plans catering to their immediate interests and needs.
Dedicated to providing top-of-the-line amenities and services, residents can enjoy the following: full dining services, an emergency call system, a pendant for personal safety, housekeeping and laundry services, access to rehabilitation services, and many more. Meet new friends by participating in diverse recreational programs and other social activities. The Prairie View Assisted Living is ideal for seniors seeking a worry-free retirement.
The Heathers Senior Homes – Lake in the Hills, nestled within the picturesque community of Lake in the Hills, Illinois, offers a welcoming and nurturing sanctuary for seniors seeking a place to call home. This dedicated assisted living and memory support community is committed to providing a secure and inspiring environment where residents can flourish.
At The Heathers, the central focus is on enhancing the quality of life for residents. Expert caregivers deliver round-the-clock care, ensuring daily tasks are handled efficiently and compassionately. Residents indulge in exquisite dining experiences, engage in activities, and enjoy distinctive amenities tailored to their preferences. This community champions the belief that dreams have no age limit. Seniors at the Heathers discover a harmonious living environment, surrounded by caring neighbors and a supportive staff dedicated to their well-being. Comprising two single-story homes, each accommodating 18 residents, it is meticulously designed to cultivate a casual, non-institutional, familial ambiance. Residents are treated to airy, expansive spaces ideal for group gatherings alongside cozy nooks conducive to intimate conversations. The park-like outdoor setting invites exploration with its lush greenery, meandering walking paths, and a serene covered pavilion.
The Mather is undoubtedly the premier Life Plan Community just north of Chicago. The beautiful condominium-style building offers resort-like hospitality, ensuring residents a sense of belonging with a forward-thinking approach to senior living. The luxurious 62+ retirement community has learned year after year the right direction to a quality standard of living and, for years, has promoted and lived by its goal of enhancing the quality of life for every senior who has chosen its approach to senior living.
A luxury community that guarantees cozy apartments where residents can feel comfortable after a day of doing activities. Their amenities and facilities are convenient: a hair salon and barbershop, a library, a recreational studio, a business center, and breathtaking views, to name a few of the community highlights. Their housekeeping and linen services, concierge, and maintenance services are all provided so residents can live a hassle-free lifestyle.
Tucked in a serene and peaceful neighborhood, residents in The Grove Fox Valley will find an exceptional experience here that’s personalized just for them. Their main focus is on post-hospital care and rehabilitation, and they offer the best of both worlds with luxurious amenities and advanced therapy equipment. They specialize in cardiac care, hemodialysis, stroke, oncology, and more, and their full-time therapists are always on hand to provide expert care. And with a state-of-the-art rehab facility that’s second to none, residents will find that their recovery process is fast and effective.
Residents can relax in spacious private suites with all the modern comforts they could want, including high-speed Wi-Fi and wall-mounted flat screen TVs. And when it comes to dining, The Grove Fox Valley delivers nutritionally balanced meals that are also delicious and satisfying. They also provide free transportation for families, as well as round-trip transportation to medical appointments.
atHome is an exceptional home care provider based in Urbana, IL, that offers a wide range of in-home services for older adults. Older adults can keep their peace of mind with compassionate caregivers helping with their unique needs at home. Nursing care, memory care, personal care, and post-surgical care are offered to meet older adults’ healthcare needs. Dedicated to older adults’ welfare, this home care provider creates flexible care plans to ensure they receive the utmost attention and care.
Social activities, playing games, and assisting with hobbies are provided to prevent loneliness and isolation. Household tasks are also taken care of to maintain a clean environment for older adults’ wellness. This home care provider delivers high-quality services to Champaign, Urbana, Savoy, and the entirety of Champaign County, ensuring older adults can live comfortably in their later years without leaving their place of residence.
Circle of Friends Adult Day Center is a lively adult day care community in Champaign, IL, that provides comprehensive services for older adults. With its supportive and safe environment, the community strives to keep older adults comfortable. Meals, recreational activities, therapy services, and other health services are also offered to ensure older adults are well-cared for. Through person-centered care, older adults receive personalized care plans that prioritize their holistic well-being.
Arts and crafts, gardening, and fun excursions to local attractions are just some of the activities that older adults can participate in for leisure and social interactions. A fan cave, a hair salon, and serene walking trails are also available, providing older adults with places to meet people with the same interests and relax. With its convenient location between West Side Park and Spalding Park in Champaign, the community guarantees accessibility while maintaining a laid-back lifestyle. As one of the trusted options for adult day care in Illinois, Circle of Friends Adult Day Center continuously provides compassionate care to help older adults thrive in their later years.
Serenely located in Monticello, IL, Arbor Rose of Monticello creates a safe environment for those who need compassionate memory care. Catering to the unique needs of memory care residents, the community designed their environment to foster familiarity and reminiscing. It features a specially trained care team available 24 hours a day, 7 days a week to provide assistance with daily activities and other things.
Residents maintain an active lifestyle with a wide array of activities and events that make them feel engaged and included. The community also ensures residents are properly nourished by providing carefully prepared meals with accommodations for specific dietary needs. Here, residents can look forward to living their best lives with no chores and tiring responsibilities to worry about.
Ranking Methodology
How we rank these communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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