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Best Senior Care in Tennessee

Reviewed by
Last updated
Jun 2026
We analyzed
548 homes in Tennessee

Sources: CMS Centers for Medicare and Medicaid Services, and Tennessee Department of Health, Office of Aging and Long Term Care.

Compare Senior Care around Tennessee

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

Click column headers to sort
Holston Health And Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville
94
Facility 94
TN AVG 88
Rank #174 / 427
No
2
Facility 2
TN AVG 34
Rank #508 / 554
-
31
Facility 31
TN AVG 27
Rank #154 / 385
81.9%
Facility 81.9%
TN AVG 73.7%
Rank #112 / 287
-Daniel Graham MckenzieNhc Healthcare/Holston Hills, LLC-
Morning Pointe of Knoxville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
81
Facility 81
TN AVG 88
Rank #204 / 427
Yes
2
Facility 2
TN AVG 34
Rank #508 / 554
Studio / Alcove / 1 Bed / 2 Bed
7
Facility 7
TN AVG 27
Rank #353 / 385
80.2%
Facility 80.2%
TN AVG 73.7%
Rank #125 / 287
-Kristy RitchWestland Medical Investors LLC
620 days
Facility 620 days
TN AVG 465
Rank #60 / 201
Clarendale at Indian Lake
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hendersonville (Indian Lake Boulevard)
78
Facility 78
TN AVG 88
Rank #216 / 427
No
38
Facility 38
TN AVG 34
Rank #249 / 554
1 Bed / 2 Bed
6
Facility 6
TN AVG 27
Rank #362 / 385
93.6%
Facility 93.6%
TN AVG 73.7%
Rank #36 / 287
A+Mitchell MetzgerHendersonville Tn Senior Living Leaseco,
508 days
Facility 508 days
TN AVG 465
Rank #91 / 201
Morning Pointe of Franklin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Franklin
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
25
Facility 25
TN AVG 34
Rank #350 / 554
Studio / Alcove / 1 Bed / 2 Bed
9
Facility 9
TN AVG 27
Rank #337 / 385
92.5%
Facility 92.5%
TN AVG 73.7%
Rank #38 / 287
A+Jenna AlleyFranklin Tn Medical Investors, LLC
649 days
Facility 649 days
TN AVG 465
Rank #52 / 201
Charter Senior Living of Cookeville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cookeville (Pleasant View)
84
Facility 84
TN AVG 88
Rank #196 / 427
Yes
36
Facility 36
TN AVG 34
Rank #260 / 554
Studio / 1 Bed / 2 Bed
27
Facility 27
TN AVG 27
Rank #181 / 385
--Dawn Smith-HuckebySnh Tenn Tenant LLC
691 days
Facility 691 days
TN AVG 465
Rank #37 / 201
Morning Pointe of Spring Hill
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Spring Hill
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
24
Facility 24
TN AVG 34
Rank #358 / 554
Studio / Alcove / 1 Bed / 2 Bed
8
Facility 8
TN AVG 27
Rank #345 / 385
87.5%
Facility 87.5%
TN AVG 73.7%
Rank #70 / 287
-Alicia ArmstrongSpring Hill Medical Investors LLC
554 days
Facility 554 days
TN AVG 465
Rank #75 / 201
Schilling Gardens Senior Living
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Collierville
78
Facility 78
TN AVG 88
Rank #216 / 427
Yes
29
Facility 29
TN AVG 34
Rank #318 / 554
Studio / 1 Bed
44
Facility 44
TN AVG 27
Rank #38 / 385
61.5%
Facility 61.5%
TN AVG 73.7%
Rank #215 / 287
A+Heather OverallSouthside Nursing , LLC
433 days
Facility 433 days
TN AVG 465
Rank #107 / 201
Rain Forest Landings
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Truewood By Merrill)
62
Facility 62
TN AVG 88
Rank #282 / 427
No
18
Facility 18
TN AVG 34
Rank #395 / 554
Suite
13
Facility 13
TN AVG 27
Rank #314 / 385
95.2%
Facility 95.2%
TN AVG 73.7%
Rank #28 / 287
-Nicole MccroryLandings Operator, LLC
327 days
Facility 327 days
TN AVG 465
Rank #140 / 201
The Health Center at Standifer Place
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Chattanooga (Walker Road)
125
Facility 125
TN AVG 88
Rank #68 / 427
No
38
Facility 38
TN AVG 34
Rank #249 / 554
-
34
Facility 34
TN AVG 27
Rank #49 / 385
33.6%
Facility 33.6%
TN AVG 73.7%
Rank #281 / 287
A+David BoozerMaturecare Of Standifer Place, LLC
4 days
Facility 4 days
TN AVG 465
Rank #200 / 201
Morning Pointe of Hixson
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hixson
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
19
Facility 19
TN AVG 34
Rank #387 / 554
Studio / Suite / Alcove / 1 Bed / 2 Bed
16
Facility 16
TN AVG 27
Rank #302 / 385
100.0%
Facility 100.0%
TN AVG 73.7%
Rank #1 / 287
-Robin JacksonHixson Medical Investors, LLC
743 days
Facility 743 days
TN AVG 465
Rank #18 / 201
TerraBella Athens
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Athens (Bohannon Addition)
74
Facility 74
TN AVG 88
Rank #231 / 427
No
55
Facility 55
TN AVG 34
Rank #95 / 554
-
27
Facility 27
TN AVG 27
Rank #181 / 385
85.1%
Facility 85.1%
TN AVG 73.7%
Rank #89 / 287
-Mendy HowardAthens Al/Mc, LLC
131 days
Facility 131 days
TN AVG 465
Rank #179 / 201
Morning Pointe of Powell
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Powell (Powells Crossroads)
80
Facility 80
TN AVG 88
Rank #207 / 427
Yes
5
Facility 5
TN AVG 34
Rank #481 / 554
Studio / 1 Bed / 2 Bed
11
Facility 11
TN AVG 27
Rank #327 / 385
87.5%
Facility 87.5%
TN AVG 73.7%
Rank #70 / 287
-Michael ToniettiPowell Medical Investors, LLC
654 days
Facility 654 days
TN AVG 465
Rank #50 / 201
Morning Pointe of East Hamilton
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Ooltewah (Collegedale)
81
Facility 81
TN AVG 88
Rank #204 / 427
Yes
26
Facility 26
TN AVG 34
Rank #342 / 554
Studio / Alcove / 1 Bed / 2 Bed
6
Facility 6
TN AVG 27
Rank #362 / 385
86.4%
Facility 86.4%
TN AVG 73.7%
Rank #79 / 287
A+Ian ShivesEast Hamilton Medical Investors, LLC
412 days
Facility 412 days
TN AVG 465
Rank #113 / 201
Pinnacle Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville (Waterville Lane)
74
Facility 74
TN AVG 88
Rank #231 / 427
Yes
5
Facility 5
TN AVG 34
Rank #481 / 554
Private Rooms-
63.5%
Facility 63.5%
TN AVG 73.7%
Rank #204 / 287
-Beth Anne WattsAltillo, LLC
666 days
Facility 666 days
TN AVG 465
Rank #46 / 201
Northshore Heights
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Rocky Hill Center)
74
Facility 74
TN AVG 88
Rank #231 / 427
No
6
Facility 6
TN AVG 34
Rank #479 / 554
Studio / 1 Bed-
82.4%
Facility 82.4%
TN AVG 73.7%
Rank #108 / 287
-Carrie CatherwoodNorthshore Heights, LLC
716 days
Facility 716 days
TN AVG 465
Rank #26 / 201
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View all Nearby Homes
Overview of Richland Place Healthcare Center

At 504 Elmington Ave in Nashville, Davidson County, Tennessee, Richland Place Healthcare Center operates a 30-bed skilled nursing facility owned and operated by Richland Place, Inc., under the administration of Hunter Blake Harris. The community houses one-, two-, and three-bedroom apartments ranging from 740 to 3,000 square feet, each with kitchens, patios, and balconies.

The facility provides skilled nursing care, intermediate care, rehabilitation services, and inpatient hospice to Medicare, Medicaid, and private-pay residents.

Services include 24-hour nursing, physical therapy, speech pathology, and activities programming. Amenities encompass a fitness center, swimming pool, library, salon, barber, spa, restaurant-style dining, billiards, and transportation.

The facility’s regulatory and quality profile reveals significant weaknesses alongside selective strengths. The Centers for Medicare & Medicaid Services assigned a 2-star overall rating, placing the facility 34.6% below the Tennessee state average in combined health inspection, staffing, and quality measures.

In August 2025, CMS imposed a $98,000 civil money penalty for regulatory violations.

The facility’s most recent inspection documented deficiencies in quality of life and care (the dominant category at 60% of all findings), infection control, pharmacy services, and environmental compliance; each violation was noted as corrected.

RN hours per resident daily reach 57 minutes, running 54% above the Tennessee average, and physical therapy services at 14 minutes per resident daily significantly exceed state norms. Yet total nursing hours per resident; 2 hours 55 minutes daily, which fall 20% below the state average, and payroll represents only 32.2% of facility revenue, a figure substantially below the 50-60% typical for well-run Tennessee nursing homes.

Hospitalizations and emergency department visits rank 62-63% better than state average, and short-stay residents achieve return-to-home rates of 61.9% (22% above state). However, long-stay residents report depressive symptoms at 27.3%, 148% worse than the Tennessee average; and urinary tract infection rates at 5.1%, nearly 2.5 times the state average.

Occupancy runs at 77%, with short average stays averaging 64 days, reflecting a post-acute rehabilitation focus.

Richland Place is structured for short-term Medicare and private-pay rehabilitation residents in the Nashville market, with the recognition that the 2-star CMS rating, August 2025 penalty, and elevated long-stay morbidity measures warrant thorough independent evaluation of care quality prior to extended placement.

Contact Richland Place Healthcare Center

Overview of River Oaks Place Lenoir City

Step into the charm of River Oaks Place in Lenoir City, TN, where living comes with stunning views of Tellico Lake and the Smoky Mountains. Offering independent living, assisted living, memory care, and residential homes for the aged, this spacious community features beautifully designed one-bedroom and two-bedroom apartments with private balconies, large studios, and efficiencies, ensuring a perfect fit for every lifestyle.

This community provides top-notch amenities like a craft and hobby area, a beauty salon, and a TV lounge. Residents can enjoy personalized care, housekeeping, wellness programs, and nutritious meals, all supported by a dedicated team. With a variety of activities and outings, residents stay engaged while enjoying the rich history and scenic beauty of Lenoir City. River Oaks Place combines affordability with elegance, creating a welcoming environment that seniors will love to call home.

Contact River Oaks Place Lenoir City

Overview of Brightmore

Located in Memphis, TN, Brightmore, now known as The Summit of Germantown, is an upscale retirement community that offers independent living, assisted living, and memory care. The community also features studios to two-bedroom apartments for older adults’ comfort and safety. Chef-prepared meals, housekeeping, personal care, transportation, and medication management are also provided to enrich residents’ living experiences. Through personalized care plans, the community strives to meet residents’ needs and preferences.

Social outings, fitness programs, and a variety of activities are conducted to promote socialization and active living. This pet-friendly community is also equipped with a fitness center, walking paths, and a residents’ lounge. Located along Quince Road in Memphis, the community guarantees accessibility and convenience. This retirement community has upscale amenities and services, making it an ideal option for senior living in Tennessee.

Contact Brightmore

AHC Cumberland

4343 Ashland City Hwy, Nashville, TN 37218
Overview of Ahc Cumberland

The American Health Communities (AHC) Cumberland is a skilled nursing and rehabilitation center in Nashville. Quality nursing home aims to change the meaning of recovery for seniors through the exceptional level of care that is delivered by their patient-friendly staff as an approach to offer the best care possible for their residents. Ahc Cumberland strives to have all its residents experience the comprehensive and exemplary care offered. 
The community boasts its Collaborative Care Plans that offer physicians, nurses, therapists, dietary specialists, and social workers that are directly involved in the holistic care of each resident. Speech, physical, and occupational needs are also provided; as well as outpatient rehabilitation services available.

Contact AHC Cumberland

Overview of Ascension Living Alexian Pace

Ascension Living Alexian Pace is a one-of-a-kind community in Chattanooga, TN, offering home health care, adult day care, inpatient, and outpatient care. Older adults can rest their worries with a compassionate and well-trained team helping with their needs wherever they prefer, around the clock. The community provides all-inclusive care, striving to meet older adults’ needs.

Social events and fun recreational programs are conducted in the community’s day center, encouraging older adults to live actively and remain socially engaged. The community also provides physical, occupational, and speech therapy to enhance older adults’ living experiences. For older adults at home, the community delivers prepared meals, while those at the day center enjoy delightful and well-balanced meals. With its wide range of care and dedicated services, older adults make the most of their best years without worries.

Contact Ascension Living Alexian PACE

Overview of Maple Ridge Manor

Maple Ridge Manor is a comfortable community offering affordable assisted living services. The senior living community is known for its warm and welcoming environment that promotes a safe and secure environment where residents of different backgrounds can freely do whatever they want while gaining the best experience possible. Maple Ridge Manor provides a home where every individual, from staff to residents, can build new connections and create new memories in their new home.

Community features were thoughtfully designed with a lifestyle of freedom: housekeeping and laundry services, maintenance, and scheduled transportation, as well as 24-hour staff, planned activities, home-cooked meals, and enriching programs provided.

Contact Maple Ridge Manor

Care Angels Home Health Care

1101 Kermit Dr Suite 510, Nashville, TN 37217
Overview of Care Angels Home Health Care

Care Angels Home Health Care is a home care agency in Nashville, TN, offering a wide range of home health care services, including memory care and end-of-life care. The agency also strives to maintain accessibility and cleanliness of older adults’ homes to ensure their comfort and safety. With assistance with daily living activities, meal preparation, light housekeeping, and transportation services, older adults can maintain their independence with ease. To meet older adults’ needs and preferences, personalized care plans are also provided.

Companionship services and meaningful conversation encourage older adults to interact with friends and prevent loneliness. Wandering prevention and walking assistance are also provided, so older adults can move around safely. Providing care across Nashville, the agency ensures older adults receive the utmost care in the safety of their homes. As one of the trusted options for home care in Tennessee, Care Angels Home Health Care ensures older adults can age gracefully.

Regency Senior Living

6711 Mountain View Rd #205, Collegedale, TN 37363
Overview of Regency Senior Living

Create meaningful moments in retirement at Regency Senior Living, a blissful community in Ooltewah, TN, offering independent living, assisted living, memory care, skilled nursing rehabilitation, and respite care. Residents receive the highest quality of care tailored to their unique needs from a kind and highly trained team available around the clock. Housekeeping, laundry, and other chores are taken care of, ensuring residents have more time to do the things they love.

Residents are encouraged to live actively and make new friends with a carefully planned calendar of engaging activities and enriching programs. Delicious and healthy meals are also served to satisfy residents’ dietary needs and preferences. With several locations across the country, the community ensures older adults find the place that best matches their needs and preferences.

Contact Regency Senior Living

Vantage Pointe Village

2035 Vantage Pointe Rd, Ashland City, TN 37015
Overview of Vantage Pointe Village

Vantage Pointe Village is an assisted living and memory care community in Ashland City, TN, offering personal care and specialized care for older adults. Featuring spacious and secure rooms in a home-like setting, the community ensures older adults can live comfortably in their later years. Residents also maintain their independence, with 24-hour care, gourmet meals, housekeeping, and laundry. Along with personalized care plans, a relationship-centered approach to care is also provided to meet residents’ unique needs and preferences.

Social gatherings, light exercises, and a variety of games foster interactions and help residents maintain their holistic wellness. Lively gathering areas and cozy rooms are also available, so residents can rest comfortably. Located along the highway in the tree-lined neighborhood of Ashland City, the community guarantees accessibility and convenience. Providing exceptional standards of care for older adults’ welfare, this assisted living community is one of the best choices for senior living in Tennessee.

Contact Vantage Pointe Village

Overview of Concord Place

Concord Place is an excellent community in Knoxville, TN that creates a nurturing and supportive environment for those needing memory care. Residents here enjoy a safe living environment monitored with advanced monitoring technology 24 hours a day, 7 days a week. With individualized care plans, the community ensures residents receive just the right amount of care to help them continue living the lifestyle they want.

Residents live purposely with an array of enriching activities to enjoy, including multigenerational activities, pet therapy, and more. The community also provides specialized menus and meals to give them the nourishment they need to maintain a healthy body. From comprehensive care services to fun programs, the community makes sure residents are well-cared for and thriving against their condition.

Contact Concord Place

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency
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