Bethany Home
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Waupaca, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Bethany Home

Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Waupaca, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Bethany Home accepts Medicare, Medicaid, and private pay.

Overview of Bethany Home

Bethany Home is a 100-bed skilled nursing and rehabilitation community in Waupaca, Wisconsin, serving residents across Waupaca County with skilled nursing, memory care, short-term rehabilitation, and respite care. The facility is operated by Bethany Home Inc., a voluntary nonprofit organization with church affiliation. It accepts Medicare, Medicaid, and private pay. CMS rates Bethany Home at 5 stars overall — 66% above the Wisconsin average — with above-average scores across all three sub-categories. Health inspection performance is 44% above the Wisconsin mean, Quality Measures are 52% above, and Staffing is 10% above. Nurse staffing averages 4 hours and 16 minutes per resident per day, ranking 80th among 172 Wisconsin skilled nursing facilities. Since 2024, four inspections have produced 10 total citations, at 2.5 per inspection — placing the facility 26th out of 174 Wisconsin SNFs on that metric. No civil money penalties have been assessed in the past three years, and no Immediate Jeopardy findings appear in the record; a single moderate abuse/neglect citation from October 2025 was corrected. All residents are housed in private rooms, and on-site therapy — physical, occupational, and speech — supports the facility’s active rehabilitation caseload. Worship services and on-site chaplain support reflect the community’s faith-based character. The payer mix skews toward private pay (59% of admissions), with Medicare covering roughly 38%, consistent with a facility oriented toward post-acute and short-stay care. Bethany Home fits residents seeking short-term Medicare rehabilitation or longer-term skilled nursing care within a nonprofit, faith-affiliated community in Waupaca County, with private accommodations throughout.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 16m per day
Rank #84 / 178Nurse hours — State benchmarkedThis home is ranked 84th out of 178 homes in Wisconsin for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 178 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 48m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 53m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 46m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 53m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 19m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
310 days
Bed community size
100-bed community Rank #67 / 495Bed count — State benchmarkedThis home is ranked 67th out of 495 homes in Wisconsin for Bed Count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 58 / 100 Rank #171 / 580Walk Score — State benchmarkedThis home is ranked 171st out of 580 homes in Wisconsin for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
78%
Rank #200 / 407Occupancy rate — State benchmarkedThis home is ranked 200th out of 407 homes in Wisconsin for Occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
78 / 100
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeSkilled Care
CountyWaupaca
CMS Certification Number525538
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

Bethany Home is legally operated by Gregory Reichenbach.

Owner NameBethany Home Inc
Profit StatusFor-profit

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Skilled Nursing Care

Contact Information

Fax(715) 258-6989

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

24-Hour Professional Staff And Assistance
Friendly
Safe
And Secure Environment
Wednesday Worship Services
On-Site Chaplin Services
Engaging
Fun-Filled
And Structured Activities
Beauty/Barber Shop
Three Nutritious Meals Daily
Transportation
Private Rooms For All Residents
Physical Therapy
Occupational Therapy
And Speech Therapy
Religious Services
Operating HoursMon - Sun: Open 24 Hours

Contact Bethany Home

Health Inspection History

Inspections since 2024
Total health inspections 4

State average N/A


Last Health inspection on Oct 2025

Total health citations
10 Rank #36 / 180Health citations — State benchmarkedThis home is ranked 36th out of 180 homes in Wisconsin for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 180 WI facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
2.5 Rank #28 / 180Citations per inspection — State benchmarkedThis home is ranked 28th out of 180 homes in Wisconsin for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 180 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 10 citations resulted from standard inspections; and 3 of 10 resulted from complaint investigations.

Breakdown of citation severity (last 2 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
1
In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

9 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 2 years)
Abuse/Neglect moderate citation Oct 27, 2025
Corrected

Quality of Care serious citation Oct 27, 2025
Corrected

Infection Control moderate citation May 21, 2025
Corrected

Care Planning moderate citation May 21, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 197
Employees 138
Contractors 59
Staff to resident ratio 2.70 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 71
Average shift 7.8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 51,196

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 14 total: 8 full-time employees and 6 contractors. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 18 total: 13 full-time employees and 5 contractors. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 81 total: 56 full-time employees and 25 contractors. 81
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

9.4%

4,824 contractor hours this quarter

Certified Nursing Assistant: 25 Registered Nurse: 6 Licensed Practical Nurse: 5 Qualified Social Worker: 5 Physical Therapy Assistant: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 4 Respiratory Therapy Technician: 3 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant56258119,63792100%8.2
Physical Therapist4104111,91992100%6.8
Licensed Practical Nurse135186,27792100%9.6
Registered Nurse86143,29692100%8.8
Other Dietary Services Staff6062,28692100%7.9
Clinical Nurse Specialist5051,9647885%7.7
Administrator2029926470%7.8
Mental Health Service Worker2029346672%8.1
Physical Therapy Aide0445876773%6.3
Physical Therapy Assistant0555676672%6
Dental Services Staff2025196166%8.3
Nurse Practitioner1014806065%8
Occupational Therapy Aide1014506065%7.5
Respiratory Therapy Technician0334156470%6.4
Qualified Social Worker0553966166%6
Speech Language Pathologist0443847076%4.7
Occupational Therapy Assistant011471011%4.7
Medication Aide/Technician101401921%2.1
Medical Director011767%1.1
81 Certified Nursing Assistant
% of Days 100%
41 Physical Therapist
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
14 Registered Nurse
% of Days 100%
6 Other Dietary Services Staff
% of Days 100%
5 Clinical Nurse Specialist
% of Days 85%
2 Administrator
% of Days 70%
2 Mental Health Service Worker
% of Days 72%
4 Physical Therapy Aide
% of Days 73%
5 Physical Therapy Assistant
% of Days 72%
2 Dental Services Staff
% of Days 66%
1 Nurse Practitioner
% of Days 65%
1 Occupational Therapy Aide
% of Days 65%
3 Respiratory Therapy Technician
% of Days 70%
5 Qualified Social Worker
% of Days 66%
4 Speech Language Pathologist
% of Days 76%
1 Occupational Therapy Assistant
% of Days 11%
1 Medication Aide/Technician
% of Days 21%
1 Medical Director
% of Days 7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.5
9% worse than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 26.6
20% worse than State average

State average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.4%
7% better than State average

State average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 33.4%
47% worse than State average

State average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.8%
14% worse than State average

State average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.8%
12% better than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.6%
89% better than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.4%
87% better than State average

State average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.0%
17% better than State average

State average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.8%
24% better than State average

State average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.1%
13% worse than State average

State average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
In line with State average

State average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than State average

State average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.0%
8% better than State average

State average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 86.7%
5% better than State average

State average: 82.2%

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

59% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 14 - 15 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 73
Medicare
7
9.6% of residents
Medicaid
41
56.2% of residents
Private pay or other
25
34.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.8M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.6M Rank #34 / 183Revenue — State benchmarkedThis home is ranked 34th out of 183 homes in Wisconsin for Revenue. Shows this facility's annual revenue compared to the Wisconsin average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.8M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$1.4M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #44 / 183Payroll — State benchmarkedThis home is ranked 44th out of 183 homes in Wisconsin for Payroll. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.8M 58.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #136 / 183Payroll % — State benchmarkedThis home is ranked 136th out of 183 homes in Wisconsin for Payroll %. Shows payroll as a percentage of revenue versus the Wisconsin average. Well-run Wisconsin facilities typically land around 62–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$13.5M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (59% of admissions), and a typical private pay stay runs around 1 - 2 years.

Admissions
98 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 59%
Medicaid 3%
Discharges
82 total

Coverage residents most often leave under.

Medicare 25%
Private pay 72%
Medicaid 4%

Places of interest near Bethany Home

Address 0.0 miles from city center Info Estimated distance in miles from Waupaca's city center to Bethany Home's address, calculated via Google Maps.

Calculate Travel Distance to Bethany Home

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Address

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Frequently Asked Questions about Bethany Home

Who is the owner of Bethany Home?

Bethany Home is legally operated by Gregory Reichenbach.

Is Bethany Home in a walkable area?

Bethany Home has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Bethany Home?

Bethany Home's occupancy is 78%.

Are pets allowed at Bethany Home?

No, Bethany Home has a no-pet policy.

Does Bethany Home operate as a for-profit or non-profit?

Bethany Home is registered as a for-profit in WI.

Who is the administrator of Bethany Home?

Gregory Reichenbach is the administrator of Bethany Home.

How many beds does Bethany Home have?

Bethany Home has 100 beds.

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