Brothers of Mercy Sacred Heart Home
Nursing Home, Assisted Living, Hospice Care, Independent Living & Memory Care · Erie County, NY
Brothers of Mercy Sacred Heart Home
Nursing Home, Assisted Living, Hospice Care, Independent Living & Memory Care · Erie County, NY
Brothers of Mercy Sacred Heart Home accepts Medicare.
Overview of Brothers of Mercy Sacred Heart Home
Brothers of Mercy Sacred Heart Home is a 105-bed Adult Home at 4526 Ransom Road in Clarence, Erie County, New York. It provides skilled nursing, rehabilitation, assisted living, and memory care. Staffing includes nursing services, skilled nursing, licensed nurses and CNAs with 24-hour coverage. Rehabilitation, outpatient therapy, spiritual care, and hospice services are available. The facility accepts Medicare but is not CMS-certified. Located at Clarence city center.
Recent inspection activity shows a spike followed by improvement. November 21, 2024 renewal inspection cited three deficiencies in operating certificates, resident services, and medication management. The immediately subsequent June 20, 2025 complaint investigation found zero deficiencies, indicating remediation. August 2023 complaint investigation also found zero deficiencies. Over three years, the facility averages 1 deficiency per year, 80 percent better than the New York state average of 5.1 per year. Complaint volume is notably low at 1.9 per 100 occupied beds versus a state average of 49.9 per 100 beds. No enforcement actions, immediate jeopardy findings, or fines appear in regulatory records.
Four lawsuits have been filed since 2015, all now closed. Negligence cases were filed by Linda S. Berardo (2025), Kevin J. Kelly (2018), and Paul F. Hardman (2017, settled). The facility sued law firm Lippes Matthias for professional malpractice (2019). The cumulative litigation pattern over a decade warrants understanding how the facility has evolved its policies and practices in response.
Families should request documentation of corrective actions taken for the November 2024 deficiencies and inquire how the facility has modified policies in response to litigation.
105-bed community Rank #490 / 748Bed count — State benchmarkedThis home is ranked 490th out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 51 / 100 Rank #776 / 1173Walk Score — State benchmarkedThis home is ranked 776th out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyErie
License Number240-E-845
Owner NameBrothers Of Mercy Sacred Heart Home, Inc
Accept Medicare
Rehabilitation Services
24-Hour Staffing
Specific ProgramsOutpatient Therapy
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2023 · 3 years of data
0 enforcement actions
3 citations
2 complaints
1 inspection
0 complaint investigations
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for New York nursing homes: B 83/100
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Citations per inspection (114% above)
• Inspection citation rate (127% above) 8 Better Metrics better than New York average:
• Total citations (77% below)
• Citations per year (77% below)
• Total inspections (89% below)
• Inspections with citations (75% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
• Citations per inspection (114% above)
• Inspection citation rate (127% above) 8 Better Metrics better than New York average:
• Total citations (77% below)
• Citations per year (77% below)
• Total inspections (89% below)
• Inspections with citations (75% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
Latest Inspection
June 20, 2025
Complaint Investigation
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 13 | This facility has 77% fewer total citations than a typical New York nursing home (3 vs. NY avg 13).↓ 77% better |
|
Citations per year
Average citations per year since 2023.
| 1 | 4.3 | This facility has 77% fewer citations per year than a typical New York nursing home (1 vs. NY avg 4.3).↓ 77% better |
|
Citations per inspection
Average citations per inspection.
| 3 | 1.4 | This facility has 114% more citations per inspection than a typical New York nursing home (3 vs. NY avg 1.4).↑ 114% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 1 | 9 | This facility has 89% fewer total inspections than a typical New York nursing home (1 vs. NY avg 9).↓ 89% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 4 | This facility has 75% fewer inspections with citations than a typical New York nursing home (1 vs. NY avg 4).↓ 75% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York nursing home (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2023.
| 0.7 | 26.3 | This facility has 97% fewer complaints per year than a typical New York nursing home (0.7 vs. NY avg 26.3).↓ 97% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.02 | 0.50 | This facility has 96% fewer complaints per bed than a typical New York nursing home (0.02 vs. NY avg 0.5).↓ 96% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 20, 2025 complaint investigation found no violations or deficiencies.
- November 21, 2024 renewal inspection cited three deficiencies in operating certificates, resident services, and medication management.
- August 10, 2023 complaint investigation found no violations or deficiencies.
Lawsuit overview for Brothers of Mercy Sacred Heart Home
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
4
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
4
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
4
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
4
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2017
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2017
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025Places of interest near Brothers of Mercy Sacred Heart Home
0.0 miles from city center
Estimated distance in miles from Clarence's city center to Brothers of Mercy Sacred Heart Home's address, calculated via Google Maps.
Calculate Travel Distance to Brothers of Mercy Sacred Heart Home
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The information below is reported by the New York State Department of Health.
| Fox Run at Orchard Park | NH AL IL MC | Orchard Park | 60
Facility
60
NY AVG
160
Rank
#648 / 748 |
86.7%
Facility
86.7%
NY AVG
88.3%
Rank
#322 / 436 | -2% | 4.58
Facility
4.58
NY AVG
3.58
Rank
#30 / 407 | +1% | +28% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 415 | 90
Facility
90
NY AVG
83
Rank
#166 / 593 | 2
Facility
2
NY AVG
18.5
Rank
#2 / 414 | 1.0
Facility
1.0
NY AVG
5.1
Rank
#1 / 414 | - | 53 | - |
13
Facility
13
NY AVG
63
Rank
#1066 / 1173 | Craig Clark | $18.3M
Facility
$18.3M
NY AVG
$32.0M
Rank
#276 / 403 | $8.3M
Facility
$8.3M
NY AVG
$10.7M
Rank
#324 / 403 | 45.2%
Facility
45.2%
NY AVG
37%
Rank
#357 / 403 | 335854 | ||||
| Brothers of Mercy Nursing & Rehabilitation Center | NH AL HC IL MC | Clarence | 240
Facility
240
NY AVG
160
Rank
#113 / 748 |
87.9%
Facility
87.9%
NY AVG
88.3%
Rank
#346 / 436 | 0% | 4.25
Facility
4.25
NY AVG
3.58
Rank
#60 / 407 | -51% | +19% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 415 | 91
Facility
91
NY AVG
83
Rank
#145 / 593 | 6
Facility
6
NY AVG
18.5
Rank
#21 / 414 | 3.0
Facility
3.0
NY AVG
5.1
Rank
#61 / 414 | - | 204 | - |
51
Facility
51
NY AVG
63
Rank
#776 / 1173 | Teresa Dillsworth | $25.9M
Facility
$25.9M
NY AVG
$32.0M
Rank
#232 / 403 | $18.7M
Facility
$18.7M
NY AVG
$10.7M
Rank
#141 / 403 | 72%
Facility
72%
NY AVG
37%
Rank
#22 / 403 | 335112 | ||||
| Elderwood at Grand Island | NH MC PC RC | Grand Island | 90
Facility
90
NY AVG
160
Rank
#536 / 748 |
86.7%
Facility
86.7%
NY AVG
88.3%
Rank
#295 / 436 | -2% | 3.31
Facility
3.31
NY AVG
3.58
Rank
#193 / 407 | +27% | -8% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 415 | 76
Facility
76
NY AVG
83
Rank
#418 / 593 | 6
Facility
6
NY AVG
18.5
Rank
#21 / 414 | 3.0
Facility
3.0
NY AVG
5.1
Rank
#61 / 414 | - | 81 | - |
47
Facility
47
NY AVG
63
Rank
#809 / 1173 | Purti Varma | $11.1M
Facility
$11.1M
NY AVG
$32.0M
Rank
#339 / 403 | $6.6M
Facility
$6.6M
NY AVG
$10.7M
Rank
#349 / 403 | 59.2%
Facility
59.2%
NY AVG
37%
Rank
#292 / 403 | 335391 | ||||
| Elderwood at Amherst | NH AL IL MC RC | Amherst | 92
Facility
92
NY AVG
160
Rank
#528 / 748 |
89.1%
Facility
89.1%
NY AVG
88.3%
Rank
#249 / 436 | +1% | 4.24
Facility
4.24
NY AVG
3.58
Rank
#60 / 407 | -33% | +18% | $25.3k
Facility
$25.3k
NY AVG
$67.6k
Rank
#350 / 415 | 68
Facility
68
NY AVG
83
Rank
#522 / 593 | 10
Facility
10
NY AVG
18.5
Rank
#76 / 414 | 3.3
Facility
3.3
NY AVG
5.1
Rank
#86 / 414 | 1 | 84 | - |
37
Facility
37
NY AVG
63
Rank
#897 / 1173 | Warren Cole | $11.2M
Facility
$11.2M
NY AVG
$32.0M
Rank
#306 / 403 | $7.9M
Facility
$7.9M
NY AVG
$10.7M
Rank
#328 / 403 | 70.3%
Facility
70.3%
NY AVG
37%
Rank
#279 / 403 | 335056 |
Financial Assistance for
Nursing Home in New York
Brothers of Mercy Sacred Heart Home is located in Clarence, New York.
Here are the financial assistance programs available to residents in New York.
Frequently Asked Questions about Brothers of Mercy Sacred Heart Home
Is Brothers of Mercy Sacred Heart Home in a walkable area?
Brothers of Mercy Sacred Heart Home has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Brothers of Mercy Sacred Heart Home?
According to NY state health department records, Brothers of Mercy Sacred Heart Home's license number is 240-E-845.
How many beds does Brothers of Mercy Sacred Heart Home have?
Brothers of Mercy Sacred Heart Home has 105 beds.
Are there photos of Brothers of Mercy Sacred Heart Home?
Yes — there are 9 photos of Brothers of Mercy Sacred Heart Home in the photo gallery on this page.
What is the address of Brothers of Mercy Sacred Heart Home?
Brothers of Mercy Sacred Heart Home is located at 4526 Ransom Road, Clarence, NY 14031.
What is the phone number of Brothers of Mercy Sacred Heart Home?
(716) 759-2644 will put you in contact with the team at Brothers of Mercy Sacred Heart Home.
What county is Brothers of Mercy Sacred Heart Home located in?
Brothers of Mercy Sacred Heart Home is in Erie County.
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