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Operating for 28 years, Chateau III is a 175-bed skilled nursing home on Cleaveland Road in Pleasant Hill, California. Operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman, the home provides nursing care. The facility being in Pleasant Hill puts it in a neighborhood with a Walk Score of 54, where some daily errands can be accomplished on foot, while many trips require short drives to nearby services and shopping.
As a nursing home, the community is designed to provide medical care, skilled nursing support, and recovery services for older adults with major care needs. Families evaluating Chateau III will see stability in its longer operating history, reflecting close to three decades of experience in providing nursing care. The size of the community at 175 beds allows for wide services and structured programming typical of larger SNFs.
Across several key compliance areas, state inspection data suggest that the facility performs favorably. Families considering this home will want to tour on-site to know the daily rhythm, dining options, activities, and the particular services present for resident needs.
For those exploring nursing home options, Chateau III offers an established, mid-sized community in Pleasant Hill with ready access to healthcare services and local amenities.
Higher than the California average: 72.8%Chateau III is legally operated by Carlton Senior Living, Llc, and administrated by Tracey Ingleman.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
3 points above the California average for nursing homes (81/100)
Inspection score: 84 out of 100. Letter grade B. 3 points above the California average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 5 | 10 | This facility has 50% fewer total citations than a typical California nursing home (5 vs. CA avg 10).↓ 50% better |
|
Citations per year
Average citations per year since 2021.
| 1 | 2 | This facility has 50% fewer citations per year than a typical California nursing home (1 vs. CA avg 2).↓ 50% better |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California nursing home (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 16 | 16 | This facility has total visits in line with the California average (16 vs. CA avg 16).— At avg |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 7 | 13 | This facility has 46% fewer complaint visits than a typical California nursing home (7 vs. CA avg 13).↓ 46% better Rank #719 / 1397 Complaint visits — State benchmarked This home is ranked 719th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 7 | This facility has 43% fewer other visits than a typical California nursing home (4 vs. CA avg 7).↓ 43% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 14 | This facility has 50% fewer total complaints than a typical California nursing home (7 vs. CA avg 14).↓ 50% better |
|
Complaints per year
Average complaints per year since 2021.
| 1.4 | 2.8 | This facility has 50% fewer complaints per year than a typical California nursing home (1.4 vs. CA avg 2.8).↓ 50% better |
74.2 miles from city center
Estimated distance in miles from Pleasant Hill's city center to Chateau III's address, calculated via Google Maps.
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Chateau III is located in PLEASANT HILL, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| OakView Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (Mountclef Village) | 63
Facility
63
CA AVG
103
Rank
#1063 / 1658 | 79.4% | -6% | 5.21 | -69% | +24% | $0 | 9 | 1.5 | - | 50 | A+ |
20
Facility
20
CA AVG
57
Rank
#1847 / 2093 | Bouchard Family Revocable Trust | $15.0M | $8.8M | 58.7% | 555857 | ||||
| Bayshire Carlsbad |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carlsbad (Palamai) | 125
Facility
125
CA AVG
103
Rank
#527 / 1658 | 93.6% | +11% | 3.24 | +54% | -23% | $0 | 26 | 4.3 | - | 117 | A+ |
59
Facility
59
CA AVG
57
Rank
#1089 / 2093 | Skilled Camino LLC | $11.5M | $5.4M | 46.9% | 555745 | ||||
| Bayshire Rancho Mirage |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Rancho Mirage | 135
Facility
135
CA AVG
103
Rank
#463 / 1658 | 83.7% | -1% | 3.17 | -51% | -25% | $15.5k | 39 | 3.3 | - | 113 | A+ |
23
Facility
23
CA AVG
57
Rank
#1812 / 2093 | Skilled Mirage LLC | $11.8M | $5.1M | 43.1% | 555775 | ||||
| Heritage Gardens |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Loma Linda | 64
Facility
64
CA AVG
103
Rank
#1051 / 1658 | 85.9% | +1% | 4.44 | -14% | +5% | $0 | 45 | 3.8 | 1 | 55 | A+ |
47
Facility
47
CA AVG
57
Rank
#1423 / 2093 | Cotton Family Revocable Trust | $12.9M | $6.7M | 51.9% | 55183 |
The legal owner and operator of Chateau III is Carlton Senior Living, Llc.
Chateau III has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Chateau III's occupancy is 79%.
Tracey Ingleman is the administrator of Chateau III.
Chateau III has 175 beds.
Chateau III has had 5 recently reported deficiencies.
Yes — there are 34 photos of Chateau III in the photo gallery on this page.
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