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Chateau III
Nursing Home & Assisted Living · Pleasant Hill, CA
Exterior view of a senior living facility with landscaping Elegant entrance view of Chateau III Elegant exterior of a residential building Exterior view of a facility with balconies and landscaping. Outdoor pool area with lounge seating and stone walls Elegant exterior view of Chateau III's gated entrance. Exterior view of Chateau III illuminated at night. Outdoor patio with pool and sunset. Wedding ceremony in front of a grand building Dining area with plants and elegant decor Elegant staircase in a well-lit interior space. Scenic outdoor pathway at sunset Cozy interior of a resident's room with a small living area View of a spiral staircase with decorative railing Outdoor pool area surrounded by greenery Interior view of a staircase in the facility Colorful garden with flowers under a sunset. Comfortable common area with seating and a cozy atmosphere. Outdoor seating area by a pool Illuminated outdoor pool area at night. Interior corridor with arched stone walls Interior lounge area with a bar and seating Elegant interior staircase with chandelier Illuminated pool area with lounge chairs Outdoor lounge area with a pool and vineyard view. View of pool and outdoor lounge area Outdoor pool area with seating and sunlit ambiance. Elegant common area with a candelabra and fireplace. Interior hallway with cobblestone floor and arches Elegant wedding cake with floral decorations. Interior common area with wooden storage and decor Interior view showcasing decor and a wine cellar Elegant candelabra in a warmly decorated room Elegant interior space with chandelier and greenery.

Chateau III

Nursing Home & Assisted Living · Pleasant Hill, CA
175 Cleaveland Road, Pleasant Hill, CA 94523 View map Calculator: See prices in your area
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Overview of Chateau III

Operating for 28 years, Chateau III is a 175-bed skilled nursing home on Cleaveland Road in Pleasant Hill, California. Operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman, the home provides nursing care. The facility being in Pleasant Hill puts it in a neighborhood with a Walk Score of 54, where some daily errands can be accomplished on foot, while many trips require short drives to nearby services and shopping.

As a nursing home, the community is designed to provide medical care, skilled nursing support, and recovery services for older adults with major care needs. Families evaluating Chateau III will see stability in its longer operating history, reflecting close to three decades of experience in providing nursing care. The size of the community at 175 beds allows for wide services and structured programming typical of larger SNFs.

Across several key compliance areas, state inspection data suggest that the facility performs favorably. Families considering this home will want to tour on-site to know the daily rhythm, dining options, activities, and the particular services present for resident needs.

For those exploring nursing home options, Chateau III offers an established, mid-sized community in Pleasant Hill with ready access to healthcare services and local amenities.

Facility Direct Line (925) 935-1001
Facility Direct Line (925) 935-1001 info@no3thechateau.com
Bed community size
175-bed community Rank #234 / 1657Bed count — State benchmarkedThis home is ranked 234th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
28 years in operation Rank #158 / 1487Years in operation — State benchmarkedThis home is ranked 158th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 54 / 100 Rank #1242 / 2092Walk Score — State benchmarkedThis home is ranked 1242nd out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
79%
Rank #702 / 1537Occupancy rate — State benchmarkedThis home is ranked 702nd out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
139 / 175
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceAugust 1, 1997
CountyContra Costa

Ownership & Operating Entity

Chateau III is legally operated by Carlton Senior Living, Llc, and administered by Tracey Ingleman.

Owner NameCarlton Senior Living, LLC

Amenities & Lifestyle

Garden

Contact Chateau III

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 5 citations 7 complaints 16 total visits 7 complaint visits 5 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

3 points above the California average for assisted living residences (81/100)

Rank #731 / 1401 in California Inspection Score — State benchmarked This home is ranked 731st out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 84 out of 100. Letter grade B. 3 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Official inspections (25% above) 1 At Avg Metrics at California average:
• Total visits (at CA avg) 7 Better Metrics better than California average:
• Total citations (50% below)
• Citations per year (50% below)
• Citations per inspection (91% below)
• Complaint visits (46% below)
• Other visits (43% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Latest Inspection November 18, 2025

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 510 This facility has 50% fewer total citations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better
Citations per year Info Average citations per year since 2021. 12 This facility has 50% fewer citations per year than a typical California assisted living residence (1 vs. CA avg 2).↓ 50% better
Citations per inspection Info Average citations per inspection. 0.33.3 This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1616 This facility has total visits in line with the California average (16 vs. CA avg 16).— At avg
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 713 This facility has 46% fewer complaint visits than a typical California assisted living residence (7 vs. CA avg 13).↓ 46% better Rank #719 / 1397 Complaint visits — State benchmarked This home is ranked 719th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 47 This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 714 This facility has 50% fewer total complaints than a typical California assisted living residence (7 vs. CA avg 14).↓ 50% better
Complaints per year Info Average complaints per year since 2021. 1.42.8 This facility has 50% fewer complaints per year than a typical California assisted living residence (1.4 vs. CA avg 2.8).↓ 50% better
Show Inspection Reports

Places of interest near Chateau III

Address 0.7 miles from city center Info Estimated distance in miles from Pleasant Hill's city center to Chateau III's address, calculated via Google Maps.

Calculate Travel Distance to Chateau III

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Frequently Asked Questions about Chateau III

Who is the owner of Chateau III?

Chateau III is legally operated by Carlton Senior Living, Llc, and administered by Tracey Ingleman.

Is Chateau III in a walkable area?

Chateau III has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Chateau III?

Chateau III's occupancy is 79%.

Who is the administrator of Chateau III?

Tracey Ingleman is the administrator of Chateau III.

How many beds does Chateau III have?

Chateau III has 175 beds.

Has Chateau III had any recent citations?

Chateau III has had 5 recently reported citations.

Are there photos of Chateau III?

Yes — there are 34 photos of Chateau III in the photo gallery on this page.

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