Crossville Health and Rehabilitation, LLC

Nursing Home & Palliative Care · Crossville, AL

CMS overall rating

8922 Alabama Highway 227 North, Crossville, AL 35962 View map

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Crossville Health and Rehabilitation, LLC accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Crossville Health and Rehabilitation, LLC accepts Medicare, Medicaid, and private pay.

Overview of Crossville Health and Rehabilitation, LLC

Heather Blackburn owns Crossville Health and Rehabilitation, a 143-bed care community on Alabama Highway 227 North in Crossville. The building runs at a high 91 percent occupancy rate, and stays here average around 194 days. This timeline shows that the daily routine balances standard long-term residential placements with shorter recovery stints for residents transitioning out of the hospital.

The floor schedule centers on a 24-hour nursing team that averages 4 hours and 23 minutes of direct, hands-on attention per resident daily. This crew utilizes an on-site therapy gym to coordinate short-term physical recovery, medical oversight, and a dedicated Rapid Recovery program. For amenities, the layout features a restaurant-style dining area, private room-service options, beauty shop services, and outdoor seating. The surrounding neighborhood has a walk score of 45, meaning visiting relatives can handle a few minor tasks on foot, but most trips will require a car.

State health surveys for this property have previously noted compliance issues regarding care documentation, medication management, infection control, and resident treatment standards. Reviewing these past inspection files with the administrative staff is a straightforward way to evaluate their current safety protocols and quality control systems.

Prospective representatives can contact the admissions office to check on current bed availability, learn about registration steps, or discuss funding through traditional Medicare, state Medicaid, and private pay.

Facility Direct Line (256) 528-7844

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 23m per day

vs avg

3 of 6 metrics below state avg

Standout metric Weekend RN is +9% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	34m per day	▼ 12% State avg: 38m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	38m per day	▼ 18% State avg: 47m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 38m per day	▲ 5% State avg: 2h 30m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 21m per day	■ Avg State avg: 3h 17m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 67% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	24m per day	▲ 9% State avg: 22m per day · National avg: 28m per day

Capacity and availability

194 days

143-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 45 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

91%

Higher than the Alabama average: 80.8%

Occupied beds

130 / 143

Average occupied beds in Alabama homes 97 beds

Facility TypeNursing Home

StatusRegular

CountyDekalb

CMS Certification Number015176

Crossville Health and Rehabilitation, LLC is administered by Kelly Somers.

Profit StatusFor-profit

Staffing

Key information about the people who lead and staff this community.

ContactMs. Gail Painter, Administrator

Rehabilitation Services

24-Hour Staffing

Beautician Services

Laundry Services

Cable Television

Complimentary Wi-Fi

Outdoor Sitting Areas

Since 2018 · 8 years of data 13 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Alabama state average

Overall vs. AL average

Latest Inspection July 6, 2023 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AL Average	vs. AL Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	13	17	This facility has 24% fewer total deficiencies than a typical Alabama assisted living residence (13 vs. AL avg 17).↓ 24% better
Deficiencies per year Average deficiencies per year since 2018.	1.6	2.1	This facility has 24% fewer deficiencies per year than a typical Alabama assisted living residence (1.6 vs. AL avg 2.1).↓ 24% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

July 6, 2023 complaint investigation substantiated that CNA #4 yelled at a cognitively impaired resident, violating the resident’s right to respectful treatment.
September 25, 2018 routine inspection found 9 deficiencies including resident privacy violations, falls due to care plan failures, expired medications, and multiple infection control lapses.
November 4, 2021 inspection cited 2 deficiencies for inaccurate dialysis coding in assessments and infection control failures during gastrostomy medication administration.

Show Inspection Reports

Inspections since 2018

Total health inspections 4

State average N/A

Last Health inspection on Jul 2023

Total health citations

State average N/A

Citations per inspection

3.25

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 13 citations resulted from standard inspections; and 1 of 13 resulted from complaint investigations.

Breakdown of citation severity (last 8 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

13 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 8 years)

Resident Rights moderate citation Jul 06, 2023

Corrected

Infection Control moderate citation Nov 04, 2021

Corrected

Care Planning moderate citation Nov 04, 2021

Corrected

Infection Control moderate citation Nov 14, 2019

Corrected

Total staff 193

Employees 171

Contractors 22

Staff to resident ratio 1.43 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 72

Average shift 7.9 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 52,580

Nursing staff breakdown

9.2 hours

10 hours

7.6 hours

Contractor staffing

2,564 contractor hours this quarter

Physical Therapy Aide: 6 Qualified Social Worker: 4 Speech Language Pathologist: 4 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 3 Medical Director: 1

Staff by category


Certified Nursing Assistant	86	0	86	27,075	92	100%	7.6
Licensed Practical Nurse	21	0	21	6,732	92	100%	10
Registered Nurse	23	0	23	5,401	92	100%	9.2
Nurse Aide in Training	18	0	18	4,740	92	100%	7.8
RN Director of Nursing	3	0	3	1,318	66	72%	8.2
Clinical Nurse Specialist	3	0	3	1,271	64	70%	7.8
Medication Aide/Technician	8	0	8	1,271	70	76%	8.6
Speech Language Pathologist	0	4	4	1,260	77	84%	6.7
Qualified Social Worker	0	4	4	522	65	71%	6.2
Administrator	1	0	1	496	62	67%	8
Mental Health Service Worker	1	0	1	486	61	66%	8
Physical Therapy Aide	0	6	6	481	64	70%	5.7
Dietitian	2	0	2	411	54	59%	7.6
Nurse Practitioner	1	0	1	372	52	57%	7.2
Other Dietary Services Staff	2	0	2	367	48	52%	7.7
Physical Therapy Assistant	0	3	3	161	51	55%	3.2
Respiratory Therapy Technician	0	4	4	138	59	64%	2.3
Occupational Therapy Assistant	2	0	2	78	10	11%	7.1
Medical Director	0	1	1	2	2	2%	1

86 Certified Nursing Assistant

% of Days 100%

21 Licensed Practical Nurse

% of Days 100%

23 Registered Nurse

% of Days 100%

18 Nurse Aide in Training

% of Days 100%

3 RN Director of Nursing

% of Days 72%

3 Clinical Nurse Specialist

% of Days 70%

8 Medication Aide/Technician

% of Days 76%

4 Speech Language Pathologist

% of Days 84%

4 Qualified Social Worker

% of Days 71%

1 Administrator

% of Days 67%

1 Mental Health Service Worker

% of Days 66%

6 Physical Therapy Aide

% of Days 70%

2 Dietitian

% of Days 59%

1 Nurse Practitioner

% of Days 57%

2 Other Dietary Services Staff

% of Days 52%

3 Physical Therapy Assistant

% of Days 55%

4 Respiratory Therapy Technician

% of Days 64%

2 Occupational Therapy Assistant

% of Days 11%

1 Medical Director

% of Days 2%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 8.7

In line with State average

State average: 8.9

Functional decline score 14.4

In line with State average

State average: 14.5

Long-stay resident measures

Above average State avg: 3.3

Need for Help with Daily Activities Increased 15.0%

8% worse than State average

State average: 13.9%

Walking Ability Worsened 17.5%

9% worse than State average

State average: 16.1%

Low Risk Residents with Bowel/Bladder Incontinence 10.7%

22% better than State average

State average: 13.6%

Falls with Major Injury 3.2%

In line with State average

State average: 3.4%

High Risk Residents with Pressure Ulcers 0.9%

84% better than State average

State average: 5.9%

Urinary Tract Infection 0.8%

70% better than State average

State average: 2.7%

Lost Too Much Weight 6.7%

23% worse than State average

State average: 5.4%

Depressive Symptoms 0.0%

100% better than State average

State average: 1.2%

Antipsychotic Use 43.0%

108% worse than State average

State average: 20.7%

Pneumococcal Vaccine 99.8%

9% better than State average

State average: 91.5%

Influenza Vaccine 97.0%

In line with State average

State average: 94.8%

Hospitalizations per 1,000 days 1.82

9% better than State average

State average: 2.00

ED visits per 1,000 days 1.66

7% better than State average

State average: 1.79

Short-stay resident measures

Average State avg: 2.1

Pneumococcal Vaccine 98.4%

18% better than State average

State average: 83.7%

Antipsychotic medication increase 3.7%

74% worse than State average

State average: 2.1%

Influenza Vaccine 81.3%

In line with State average

State average: 80.3%

Re-hospitalized after SNF stay 23.4%

In line with State average

State average: 24.5%

Emergency department visits 2.1%

82% better than State average

State average: 11.5%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 53.9%

In line with State average

State average: 53.7%

Successful return to home or community 43.5%

14% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

21% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

65% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 3 years

Total residents 135

Medicare

9.6% of residents

Medicaid

105

77.8% of residents

Private pay or other

12.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Crossville Health and Rehabilitation, LLC from 2012–2024, based on CMS SNF Cost Reports.

Occupancy Rate 91.2% ↓ 1.1pp vs 2023

Net Patient Income $797.2K ↑ ~$1.1M vs 2023

Payroll Costs $6.4M ↓ ~$72.3K vs 2023

Operating Margin 6.2% ↑ 8.5pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	90.2%	95.2%	97.4%	95.2%	94.9%	93.8%	94.4%	97.3%	95.4%	87.4%	94.2%	92.3%	91.2%
Beds	143	143	143	143	143	143	143	143	143	143	143	143	143
Net Income	$528,109	$671,240	$659,838	$317,787	$482,482	$262,875	$559,739	$545,267	$532,510	$549,367	$959,069	$554,159	$754,055
Gross Revenue	$9,420,439	$10,553,150	$10,748,619	$11,330,039	$11,976,360	$11,659,256	$12,062,464	$12,025,484	$11,644,964	$10,834,688	$11,189,367	$11,960,460	$12,873,026
Operating Expenses	$9,135,776	$9,723,500	$9,474,129	$10,139,707	$10,400,197	$10,021,254	$10,102,679	$10,152,131	$10,672,248	$11,988,067	$11,659,220	$12,596,575	$12,120,152
Net Patient Income	$306,806	$650,923	$639,373	$297,542	$461,758	$279,940	$541,442	$526,096	$179,911	-$952,477	$393,261	-$290,003	$797,221
Net Patient Revenue	$9,442,582	$10,374,423	$10,113,502	$10,437,249	$10,861,955	$10,301,194	$10,644,121	$10,678,227	$10,852,159	$11,035,590	$12,052,481	$12,306,572	$12,917,373
Payroll Costs	$4,311,691	$4,425,747	$4,520,682	$4,641,385	$4,530,216	$4,515,069	$4,349,546	$4,556,340	$4,839,178	$5,412,886	$5,973,805	$6,485,549	$6,413,228
Operating Margin %	3.3%	6.3%	6.3%	2.9%	4.3%	2.7%	5.1%	4.9%	1.7%	-8.6%	3.3%	-2.4%	6.2%
Medicare %	10.6%	15.9%	12.6%	15.0%	12.2%	9.9%	10.6%	8.9%	6.5%	8.0%	5.9%	4.2%	3.9%
Medicaid %	77.6%	72.3%	74.7%	74.5%	78.3%	80.5%	74.6%	74.6%	72.3%	75.2%	78.8%	77.5%	77.3%
Private %	11.8%	11.9%	12.8%	10.5%	9.6%	9.5%	14.8%	16.5%	21.2%	16.8%	15.3%	18.3%	18.8%
Net Patient Revenue/Day	$200	$209	$199	$210	$219	$210	$216	$210	$217	$242	$245	$255	$271
Cost/Day	$194	$196	$186	$204	$209	$205	$205	$200	$214	$263	$237	$261	$254
Avg Length of Stay	182.9 days	140.3 days	158.9 days	159.8 days	156.7 days	164.9 days	181.7 days	181.4 days	190.5 days	192.5 days	193.6 days	202.4 days	194.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$12.9M

Net patient income

$797.2K

For-profit Corporation

Net patient revenue

$12.9M

Net patient income

$797.2K

Other income

-$43.2K

Payroll costs

$6.4M 49.6% of net patient revenue

Other operating costs

$5.7M

Total costs

$12.1M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (65% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 21%

Private pay 65%

Medicaid 14%

Coverage residents most often leave under.

Medicare 14%

Private pay 57%

Medicaid 29%

0.0 miles from city center Estimated distance in miles from Crossville's city center to Crossville Health and Rehabilitation, LLC's address, calculated via Google Maps.

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The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.


Crossville Health and Rehabilitation, LLC	NH PC	Crossville	-	143	-	45	-
Kirkwood By the River	NH AL IL MC	Birmingham (Overton)	-	46	A+	0	Studio / 1 Bed / 2 Bed
Galleria Woods	NH AL IL NC RC	Birmingham	-	24	A+	28	1 Bed / 2 Bed
Westminster Village – Spanish Fort	NH AL HC IL MC PC	Spanish Fort (Bridgehead)	-	60	-	27	Studio / 1 Bed / 2 Bed
Plantation Manor Retirement Community	NH AL MC	Mccalla	-	103	-	7	Private Rooms / Semi-Private Rooms

Nursing Home Explorer

Is Crossville Health and Rehabilitation, LLC in a walkable area?

Crossville Health and Rehabilitation, LLC has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Crossville Health and Rehabilitation, LLC?

Crossville Health and Rehabilitation, LLC's occupancy is 91%.

Does Crossville Health and Rehabilitation, LLC operate as a for-profit or non-profit?

Crossville Health and Rehabilitation, LLC is registered as a for-profit in AL.

Who is the administrator of Crossville Health and Rehabilitation, LLC?

Kelly Somers is the administrator of Crossville Health and Rehabilitation, LLC.

How many beds does Crossville Health and Rehabilitation, LLC have?

Crossville Health and Rehabilitation, LLC has 143 beds.

Are there photos of Crossville Health and Rehabilitation, LLC?

Yes — there is 1 photo of Crossville Health and Rehabilitation, LLC in the photo gallery on this page.

What is the address of Crossville Health and Rehabilitation, LLC?

Crossville Health and Rehabilitation, LLC is located at 8922 Alabama Highway 227 North, Crossville, AL 35962.

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Crossville Health and Rehabilitation, LLC

Overview of Crossville Health and Rehabilitation, LLC

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Amenities & Lifestyle

Contact Crossville Health and Rehabilitation, LLC

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2018

Breakdown of citation severity (last 8 years)

Citations history (last 8 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

86 Certified Nursing Assistant

21 Licensed Practical Nurse

23 Registered Nurse

18 Nurse Aide in Training

3 RN Director of Nursing

3 Clinical Nurse Specialist

8 Medication Aide/Technician

4 Speech Language Pathologist

4 Qualified Social Worker

1 Administrator

1 Mental Health Service Worker

6 Physical Therapy Aide

2 Dietitian

1 Nurse Practitioner

2 Other Dietary Services Staff

3 Physical Therapy Assistant

4 Respiratory Therapy Technician

2 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

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