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Evergreen Estates Retirement Community offers its unmatched level of quality service focused on promoting and improving individual wellness. The personal and memory care community provides a stimulating atmosphere that helps residents maintain independence while receiving additional support daily. The home-like environment focuses on comfort and comprehensive care to provide a lifestyle that fits their needs.
Evergreen Estates’ amenities and services help make the lives of its residents hassle-free, such as 24-hour licensed supervision, medication services, balanced meals provided, engaging activities scheduled, and a full-service salon available.
Lower than the Pennsylvania average: 78.7%Evergreen Estates Retirement Community is legally operated by Evergreen Estates Holdings Llc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the assisted living residences benchmark below for the typical Pennsylvania score; higher is better.
Above the Pennsylvania average for assisted living residences.
Pennsylvania assisted living residences benchmark: C+ 77/100
Inspection score: 82 out of 100. Letter grade B-. Above the Pennsylvania average for assisted living residences.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 64 | 63 | This facility has 2% more total citations than a typical Pennsylvania assisted living residence (64 vs. PA avg 63).↑ 2% worse |
|
Citations per year
Average citations per year since 2021.
| 12.8 | 12.6 | This facility has 2% more citations per year than a typical Pennsylvania assisted living residence (12.8 vs. PA avg 12.6).↑ 2% worse |
|
Citations per inspection
Average citations per inspection.
| 5.3 | 5.7 | This facility has 7% fewer citations per inspection than a typical Pennsylvania assisted living residence (5.3 vs. PA avg 5.7).↓ 7% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 12 | 11 | This facility has 9% more total inspections than a typical Pennsylvania assisted living residence (12 vs. PA avg 11).↑ 9% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 8 | 8 | This facility has inspections with citations in line with the Pennsylvania average (8 vs. PA avg 8).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (67% vs. PA avg 73%).↓ 6% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania assisted living residence (2 vs. PA avg 4).↓ 50% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania assisted living residence (0.4 vs. PA avg 0.8).↓ 50% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 25, 2025, found deficiencies related to poisonous materials not being securely locked and a delayed medical evaluation after a resident ingested hazardous items. Earlier inspections showed a pattern of medication management issues, incomplete medical evaluations, and food safety concerns, with several complaint investigations identifying similar deficiencies. Inspectors cited problems with medication storage and administration, resident assessments, and environmental safety, including a resident abuse incident reported in November 2023. Complaint investigations were mostly substantiated, with plans of correction accepted and implemented each time; no fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s record shows ongoing challenges with compliance, though recent follow-up inspections indicate efforts to address cited deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
139.0 miles from city center
Estimated distance in miles from Lancaster's city center to Evergreen Estates Retirement Community's address, calculated via Google Maps.
— 0.97 miles to nearest hospital (Lancaster Cancer Center Ltd)
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Evergreen Estates Retirement Community is located in Lancaster, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Evergreen Estates Retirement Community |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lancaster (Conestoga Woods) | 125 | No | 57 | Evergreen Estates Holdings LLC | 12 | 2
Facility
2
PA AVG
3.3
Rank
#187 / 481 | 66.7%
Facility
66.7%
PA AVG
64.7%
Rank
#222 / 481 | 64
Facility
64
PA AVG
62.2
Rank
#347 / 481 | 5.3
Facility
5.3
PA AVG
4.9
Rank
#336 / 481 | Profit | - | - |
71.2%
Facility
71.2%
PA AVG
67.8%
Rank
#238 / 495 | Private Rooms / Semi-Private Rooms | - |
| Sunrise of Paoli |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Malvern (General Warren Village) | 110 | Yes | 23 | Welltower Opco Group LLC | 14 | 7
Facility
7
PA AVG
3.3
Rank
#404 / 481 | 71.4%
Facility
71.4%
PA AVG
64.7%
Rank
#287 / 481 | 50
Facility
50
PA AVG
62.2
Rank
#293 / 481 | 3.6
Facility
3.6
PA AVG
4.9
Rank
#223 / 481 | Profit | - | - |
54.5%
Facility
54.5%
PA AVG
67.8%
Rank
#386 / 495 | Private Rooms / Semi-Private Rooms | A+ |
| Sunrise of Dresher |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dresher | 105 | Yes | 45 | Hcri Sun III Tenant LP | 13 | 3
Facility
3
PA AVG
3.3
Rank
#246 / 481 | 76.9%
Facility
76.9%
PA AVG
64.7%
Rank
#339 / 481 | 57
Facility
57
PA AVG
62.2
Rank
#315 / 481 | 4.4
Facility
4.4
PA AVG
4.9
Rank
#276 / 481 | Profit | 96
Facility
96
PA AVG
76.7
Rank
#113 / 361 | 1.57 |
62.9%
Facility
62.9%
PA AVG
67.8%
Rank
#310 / 495 | Private Rooms / Semi-Private Rooms | A- |
| Sunrise of Haverford |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Haverford | 98 | Yes | 82 | Szr Haverford Al Opco LLC | 13 | 8
Facility
8
PA AVG
3.3
Rank
#429 / 481 | 61.5%
Facility
61.5%
PA AVG
64.7%
Rank
#184 / 481 | 61
Facility
61
PA AVG
62.2
Rank
#333 / 481 | 4.7
Facility
4.7
PA AVG
4.9
Rank
#296 / 481 | Profit | 84
Facility
84
PA AVG
76.7
Rank
#136 / 361 | 1.75 |
49.0%
Facility
49.0%
PA AVG
67.8%
Rank
#421 / 495 | Private Rooms / Semi-Private Rooms | A+ |
| Country Meadows Retirement Communities |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Wyomissing | 80 | No | 31 | Country Meadows Of Wyomissing LLC | 7 | -
Facility
-
PA AVG
3.3
Rank
#1 / 481 | 42.9%
Facility
42.9%
PA AVG
64.7%
Rank
#48 / 481 | 11
Facility
11
PA AVG
62.2
Rank
#54 / 481 | 1.6
Facility
1.6
PA AVG
4.9
Rank
#50 / 481 | Profit | 37
Facility
37
PA AVG
76.7
Rank
#298 / 361 | 1.00 |
46.3%
Facility
46.3%
PA AVG
67.8%
Rank
#436 / 495 | Studio / 1 Bed / 2 Bed | A+ |
Evergreen Estates Retirement Community is in the Conestoga Woods neighborhood of Lancaster.
The legal owner and operator of Evergreen Estates Retirement Community is Evergreen Estates Holdings Llc.
Evergreen Estates Retirement Community has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to PA state health department records, Evergreen Estates Retirement Community's license number is 331930.
According to PA state health department records, Evergreen Estates Retirement Community's license expires on March 13, 2027.
Evergreen Estates Retirement Community's occupancy is 71%.
Evergreen Estates Retirement Community has 125 beds.
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