Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (60% of admissions), and a typical private pay stay runs around 4 - 5 months.
Friendship Village of Bloomington in Bloomington, Minnesota, operates as a nonprofit continuing care retirement community established in 1979. The 85-bed facility on Highwood Drive in Hennepin County holds a 5-star CMS rating and has earned Newsweek’s Best CCRC Recognition for 2026. Owner Jennifer Bever and Executive Director David Miller oversee a property offering independent living, assisted living, skilled nursing, memory care, and short-term rehabilitation within a single campus model serving residents aged 62 and above.
Staffing hours per resident day (4 hours 46 minutes) exceed Minnesota averages at 32.3 percent above benchmark, yet staff-to-resident ratio (1.69:1) trails state norms by 23 percent.
Payroll investments of $16.5 million represent 48.8 percent of gross revenue, which is notably lean compared to peer standards.
A routine inspection conducted March 13, 2025, identified six deficiencies at violation rates 54 percent above state average. Inspectors cited food service failures reaching level-two scope at widespread scale, documented gaps in employee background study clearances affecting two staff members, incomplete dementia care training for one employee, and inadequate care documentation involving a resident’s assistive device. No critical findings or enforcement actions resulted; corrective timeframes ranged from two to twenty-one days. The facility was assessed as substantially compliant.
Residents demonstrated significantly reduced decline in activities of daily living (68 percent better), depression symptoms at zero percent, and urinary tract infections at zero percent.
Short-stay discharge outcomes showed residents achieving functional improvement at 30 percent above state average. Conversely, long-stay residents sustained falls with major injury at 7.1 percent—nearly triple the state average—and antipsychotic medication use at 25.7 percent runs substantially above benchmark.
Friendship Village’s financial position shows operating losses of $17.9 million.
The facility serves private-pay and Medicare residents only; no Medicaid beds are provided.
Litigation records show five closed cases dating to 1983–2014 with no active litigation.
Friendship Village suits private-pay and Medicare residents seeking a long-established CCRC campus model with strong clinical staffing and comprehensive care continuity across independent, assisted, and skilled nursing levels.
In Minnesota, the Department of Health, Health Regulation Division is the primary authority for conducting onsite inspections and reporting on the quality of care in residential facilities.
Deficiencies
| This Facility | MN Average | vs. MN Avg |
|---|---|---|---|
|
Total deficiencies
| 26 | 11 | This facility has 136% more total deficiencies than a typical Minnesota nursing home (26 vs. MN avg 11).↑ 136% worse |
|
Deficiencies per inspection
| 6.5 | 9.91 | This facility has 34% fewer deficiencies per inspection than a typical Minnesota nursing home (6.5 vs. MN avg 9.91).↓ 34% better |
Inspections
| This Facility | MN Average | vs. MN Avg |
|---|---|---|---|
|
Total inspections
| 4 | 1 | This facility has had 300% more total inspections than the Minnesota average (4 vs. MN avg 1). More inspections can mean more regulatory scrutiny rather than worse care.↑ 300% more |
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Minnesota average 6
Last Health inspection on Mar 2025
Minnesota average 23.2
Minnesota average 3.76
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 18 citations resulted from standard inspections; and 2 of 18 came from combined inspections (standard and complaint).
Minnesota average: 0.7
Minnesota average: 0.5
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
3,951 contractor hours this quarter
| Certified Nursing Assistant | 48 | 0 | 48 | 14,019 | 92 | 100% | 7.8 |
| Registered Nurse | 16 | 0 | 16 | 4,812 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 6 | 0 | 6 | 2,826 | 92 | 100% | 8.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,392 | 64 | 70% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,369 | 77 | 84% | 7.6 |
| Physical Therapy Aide | 0 | 3 | 3 | 1,150 | 75 | 82% | 6.5 |
| Speech Language Pathologist | 0 | 6 | 6 | 856 | 78 | 85% | 3.5 |
| Administrator | 2 | 0 | 2 | 624 | 59 | 64% | 8 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 583 | 67 | 73% | 3.1 |
| Physical Therapy Assistant | 0 | 4 | 4 | 568 | 72 | 78% | 3.3 |
| RN Director of Nursing | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 460 | 58 | 63% | 7.9 |
| Dental Services Staff | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Dietitian | 1 | 0 | 1 | 422 | 57 | 62% | 7.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 343 | 80 | 87% | 4.3 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 273 | 45 | 49% | 6.1 |
| Qualified Social Worker | 0 | 6 | 6 | 158 | 51 | 55% | 3 |
| Medical Director | 0 | 1 | 1 | 22 | 6 | 7% | 3.6 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 2, 2024 · $100K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
40% of new residents, usually for short-term rehab.
60% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Friendship Village of Bloomington from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Minimum Age: 62 Years Old
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (60% of admissions), and a typical private pay stay runs around 4 - 5 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.7 miles from city center
Estimated distance in miles from Bloomington's city center to Friendship Village of Bloomington's address, calculated via Google Maps.
— 8.07 miles to nearest hospital (St. Francis Regional Medical Center)
Add your location
Info below is compiled from CMS reports & the MN Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Minnesota average is: 70.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Presbyterian Homes of Bloomington | NH AL IL MC SNF | Bloomington (West Bloomington) | 111
Facility
111
MN AVG
61
Rank
#97 / 529 |
81.1%
Facility
81.1%
MN AVG
75.7%
Rank
#112 / 270 | +7% | 5.31
Facility
5.31
MN AVG
4.77
Rank
#16 / 66 | +16% | +11% | $0
Facility
$0
MN AVG
$47.9k
Rank
#1 / 66 | 12
Facility
12
MN AVG
23.2
Rank
#10 / 66 | 4.0
Facility
4.0
MN AVG
3.8
Rank
#32 / 66 | - | 90 | - |
37
Facility
37
MN AVG
45
Rank
#361 / 614 | Michelle Sullivan | $15.1MFiscal year ending 09/2023
Facility
$15.1MFiscal year ending 09/2023
MN AVG
$11.0M
Rank
#16 / 62 | $14.0MFiscal year ending 09/2023
Facility
$14.0MFiscal year ending 09/2023
MN AVG
$7.2M
Rank
#7 / 62 | 93.1%Fiscal year ending 09/2023
Facility
93.1%Fiscal year ending 09/2023
MN AVG
70.4%
Rank
#7 / 62 | 245556 | ||||
| Asst Lvg In Heritage Hall | NH AL IL MC SNF | Bloomington (West Bloomington) | 52
Facility
52
MN AVG
61
Rank
#248 / 529 | - | - | 5.29
Facility
5.29
MN AVG
4.77
Rank
#16 / 66 | +33% | +11% | $0
Facility
$0
MN AVG
$47.9k
Rank
#1 / 66 | 16
Facility
16
MN AVG
23.2
Rank
#14 / 66 | 4.0
Facility
4.0
MN AVG
3.8
Rank
#32 / 66 | 1 | 69 | - |
50
Facility
50
MN AVG
45
Rank
#252 / 614 | Mn Masonic Elder Services | $27.6MFiscal year ending 12/2023
Facility
$27.6MFiscal year ending 12/2023
MN AVG
$11.0M
Rank
#2 / 62 | $22.5MFiscal year ending 12/2023
Facility
$22.5MFiscal year ending 12/2023
MN AVG
$7.2M
Rank
#1 / 62 | 81.5%Fiscal year ending 12/2023
Facility
81.5%Fiscal year ending 12/2023
MN AVG
70.4%
Rank
#11 / 62 | 245343 | ||||
| Friendship Village of Bloomington | NH AL IL MC SNF | Bloomington (West Bloomington) | 85
Facility
85
MN AVG
61
Rank
#158 / 529 |
84.7%
Facility
84.7%
MN AVG
75.7%
Rank
#97 / 270 | +12% | 4.44
Facility
4.44
MN AVG
4.77
Rank
#42 / 66 | +2% | -7% | $99.5k
Facility
$99.5k
MN AVG
$47.9k
Rank
#58 / 66 | 18
Facility
18
MN AVG
23.2
Rank
#19 / 66 | 6.0
Facility
6.0
MN AVG
3.8
Rank
#57 / 66 | 1 | 72 | - |
16
Facility
16
MN AVG
45
Rank
#531 / 614 | Jennifer Bever | $29.8MFiscal year ending 12/2023
Facility
$29.8MFiscal year ending 12/2023
MN AVG
$11.0M
Rank
#1 / 62 | $15.9MFiscal year ending 12/2023
Facility
$15.9MFiscal year ending 12/2023
MN AVG
$7.2M
Rank
#4 / 62 | 53.3%Fiscal year ending 12/2023
Facility
53.3%Fiscal year ending 12/2023
MN AVG
70.4%
Rank
#45 / 62 | 245229 |
Friendship Village of Bloomington is located in Bloomington, Minnesota.
Here are the financial assistance programs available to residents in Minnesota.
Friendship Village of Bloomington is in the West Bloomington neighborhood of Bloomington.
Friendship Village of Bloomington has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.
Friendship Village of Bloomington's occupancy is 85%.
Friendship Village of Bloomington has been operating for approximately 47 years, based on available licensing and registration records.
Yes, Friendship Village of Bloomington allows residents to bring their pets.
Friendship Village of Bloomington is registered as a non-profit in MN.
Friendship Village of Bloomington has 85 beds.
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