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Nursing Home

Gateway Care & Retirement Center

Nursing Home

Gateway Care & Retirement Center

39 NE 102nd Ave, Portland, OR 97220 View map
Overview of Gateway Care & Retirement Center

Gateway Care and Retirement Center is a charming sanctuary in Portland that radiates a distinct warmth. The small size of the community ensures that residents and staff get to know each other well, creating a sense of belonging and a welcoming atmosphere. With three decades of experience, Gateway Care and Retirement Center has refined its services to cater to the unique needs of seniors. The care center provides residents with specialized dietary services, licensed nursing staff, and nutritious meals to support their health and wellbeing. On top of these, they offer housekeeping and laundry services, social services, and nursing care to ensure residents are well cared for.
This home understands that every resident’s voice deserves to be heard and valued. That’s why they provide a wide range of engaging events, volunteer opportunities, and religious activities to encourage residents to participate and interact with each other. The care center also has lovely outdoor spaces for residents to relax and enjoy the fresh air, and a salon and barber service for daily pampering. This home is absolutely a fantastic option for seniors who aspire to live a calm and hassle-free life.

(503) 252-2461

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Oregon average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Oregon average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Oregon average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Oregon average: 3.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 59m per day

This home provides 15% more nursing time per resident than the Oregon average.

Oregon average: 5h 13m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 28m per day 41m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 42m per day 3h 22m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 23m per day 4h 23m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 4m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 13m per day 26m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 59

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Oregon average
Occupancy rate 87.8%
Residents per day (avg) 55
Occupancy rate
87.8%
Residents per day (avg)
55

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

58% of new residents, often for short stays.

Typical stay 29 days

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Privately-owned community
Home revenue
$14.4M
Profit
$330.4K
Privately-owned community
Home revenue
$14,407,751.00
Profit
$330,390.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.8M
33.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.3M
Total costs $14.1M
Bed community size
59-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 82 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License details

Facility type
Snf/nf Dual Cert
Status Active
Issuance January 1, 2015
County: Multnomah

Additional licensing details

CMS Certification Number: 385268

Ownership & operating entity

Gateway Care & Retirement Center is legally operated by Sapphire at Gateway LLC, and administrated by Seth Millington.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Arthur Werner, President

Care Services

Offers Alzheimer's Care

Contact Information

Fax: (503) 252-5060

Additional Policies & Features

Pets Allowed
Smoking Allowed
Contact Gateway Care & Retirement Center

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Private pay Medicaid Medicare Private Pay

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

10 visits/inspections

Latest inspection

Date:November 21, 2025

17 licensing violations

Violations of state licensing requirements identified during facility inspections.

37 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 9

Oregon average 5.1


Last Health inspection on Jul 2025

Total health citations 34

Oregon average 34

Citations per inspection
3.78

Oregon average 6.86


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 34 citations resulted from standard inspections; 7 of 34 resulted from complaint investigations; and 1 of 34 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Oregon average

Oregon average: 0.5


Serious Health citations More info 0
100% better than Oregon average

Oregon average: 1.2

0 critical citations More info Oregon average: 0.5

0 serious citations More info Oregon average: 1.2

33 moderate citations More info Oregon average: 32.1

1 minor citation More info Oregon average: 0.2
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jul 15, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. May 12, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. May 12, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. May 12, 2025
Corrected

Compare Nursing Homes around Portland The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.

5 facilities compared · CMS & OR Dept. of Health data · Updated Mar 2026

Avalon Care Center – Scappoose
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Scappoose
40
63.5%
-3%
4.77
-1%
-9%
0
12
1
31
-
-
Eea Company
-
-
-
385283
Gateway Care & Retirement Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Portland (Hazelwood)
59
87.8%
+34%
5.98
-24%
+14%
0
34
0
55
-
82
Sapphire At Gateway Llc
$12,7M
$4,8M
37.7%
385268
Advocate Care
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

PORTLAND
34
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-
Alpine House Senior Skilled Care Living
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Portland
-
-
-
-
-
-
-
-
-
0
0
0
-
A+
41
-
-
-
-
-
Avalon Care Center – Portland
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Portland
44
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-

Places of interest near Gateway Care & Retirement Center

Address 5.8 miles from city center — 0.74 miles to nearest hospital (Adventist Health Portland)

Address 39 NE 102nd Ave, Portland, OR 97220

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 223
Employees 91
Contractors 132
Staff to resident ratio 4.29:1
47% better than Oregon average

Oregon average ratio: 2.92:1

Avg staff/day 44
Average shift 7.9 hours
0% compared with Oregon average

Oregon average: 7.8 hours

Total staff hours (quarter) 31,640
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 12.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 125
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

11.3%

3,570 contractor hours this quarter

Certified Nursing Assistant: 65 Licensed Practical Nurse: 16 Medication Aide/Technician: 13 Registered Nurse: 10 Physical Therapy Assistant: 8 Speech Language Pathologist: 6 Respiratory Therapy Technician: 5 Qualified Social Worker: 4 Occupational Therapy Aide: 2 Occupational Therapy Assistant: 1 Medical Director: 1 Physical Therapy Aide: 1
Staff by category
Certified Nursing Assistant606512517,37591100%7.8
Licensed Practical Nurse1016263,49791100%7.9
Medication Aide/Technician813213,11191100%8.1
Registered Nurse510152,2869099%12.3
Administrator2021,0406571%8
RN Director of Nursing2021,0406571%8
Dental Services Staff1015706571%8.8
Clinical Nurse Specialist1015206571%8
Physical Therapy Assistant0884636571%6.6
Respiratory Therapy Technician0554516369%5.6
Other Dietary Services Staff1014255864%7.3
Qualified Social Worker0443166167%4.9
Occupational Therapy Aide0221852426%6.9
Speech Language Pathologist0661535055%2.8
Qualified Activities Professional1011251719%7.3
Medical Director011451516%3
Occupational Therapy Assistant0113678%5.1
Physical Therapy Aide011411%3.5
125 Certified Nursing Assistant
% of Days 100%
26 Licensed Practical Nurse
% of Days 100%
21 Medication Aide/Technician
% of Days 100%
15 Registered Nurse
% of Days 99%
2 Administrator
% of Days 71%
2 RN Director of Nursing
% of Days 71%
1 Dental Services Staff
% of Days 71%
1 Clinical Nurse Specialist
% of Days 71%
8 Physical Therapy Assistant
% of Days 71%
5 Respiratory Therapy Technician
% of Days 69%
1 Other Dietary Services Staff
% of Days 64%
4 Qualified Social Worker
% of Days 67%
2 Occupational Therapy Aide
% of Days 26%
6 Speech Language Pathologist
% of Days 55%
1 Qualified Activities Professional
% of Days 19%
1 Medical Director
% of Days 16%
1 Occupational Therapy Assistant
% of Days 8%
1 Physical Therapy Aide
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
52 residents
Residents by payment source
Medicare
3 residents (5.8%)
Medicaid
38 residents (73.1%)
Private pay or other
11 residents (21.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 18.9
79% worse than Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 36.6
74% worse than Oregon average

Oregon average: 21.1

Long-stay resident measures
Below average Oregon avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 32.4%
98% worse than Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 46.8%
88% worse than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.7%
36% worse than Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.8%
22% better than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.0%
In line with Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.6%
70% better than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
19% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.4%
5% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.7%
27% better than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.2%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.0%
In line with Oregon average

Oregon average: 95.2%

Short-stay resident measures
Average Oregon avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.4%
5% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
74% better than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 75.0%
8% worse than Oregon average

Oregon average: 81.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 20.6%
5% better than Oregon average

Oregon average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.4%
38% better than Oregon average

Oregon average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Oregon average

Oregon average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 45.8%
15% worse than Oregon average

Oregon average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 52.6%
In line with Oregon average

Oregon average: 50.6%

Guides for Better Senior Living

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Financial Aid for Oregon Seniors

Get financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+, Oregon resident, at risk of nursing home but not Medicaid-eligible.

~$2,000/month (individual, varies).

$5,000 (individual).

Cost-sharing required; rural/urban balance.

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled, Oregon resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Portland).

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+, OR resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled, OR resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Oregon LIHEAP

Age 60+ prioritized, OR resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

15 regions; rural priority; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Oregon SCSEP

Age 55+, unemployed, low-income, OR resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Easterseals/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OR resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; Oregon Veterans’ Homes option.

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+, OR resident, homeowner 5+ years, low-income.

~$58,000/year (household, adjusted annually).

Home value < county median; equity > 15%.

Deferred taxes accrue 6% interest; repaid upon sale/death.

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+, OR resident (or spouse of any age); no income limit.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; prioritizes homebound/low-income.