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Holladay Park Plaza
Nursing Home, Continuing Care Retirement Community & Skilled Nursing · Portland, OR
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nursing Home, Continuing Care Retirement Community & Skilled Nursing · Portland, OR
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Holladay Park Plaza accepts Medicare and private pay.
Overview of Holladay Park Plaza
Holladay Park Plaza is a continuing care retirement community in Sullivan’s Gulch in Portland, offering independent living, nursing home care and skilled nursing. When a resident’s needs change, they can move among care levels without leaving the community. It may be a good fit for someone who wants independent living with access to higher levels of care as needs develop.
The nursing home has 51 beds, creating a smaller setting where staff and residents get to know each other. Independent living apartments come in studio, one bedroom and two bedroom layouts, with the two bedroom option suiting a couple moving together or someone who wants a companion. Respite care offers a short stay when a person’s usual caregiver needs time to travel or recover.
The starting price is $2,676 per month, and the entrance fee is $458,700. Medicare and private pay are accepted, giving families two payment routes for covered care or residence costs. Total nurse staffing is 5 hours and 29 minutes per resident per day, which represents the total daily nursing time assigned to each resident.
An indoor pool, fitness center, rooftop deck and walking track provide places for swimming, exercise and outdoor walking. A beauty salon and barber shop handle personal grooming on site, while rehabilitation services support residents receiving therapy. Multiple dining venues, including a bistro or café, offer vegetarian, vegan, gluten free and heart healthy options. With a Walk Score of 93 out of 100, the area is a walker’s paradise, so daily errands do not require a car and a resident who no longer drives can still get out independently. Katelynn Samuelson Nguyen serves as the administrator.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
StaffingData period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 50th out of 79 nursing homes we track in Oregon for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This facility
OR avg 5h 31m
↓ 1% · OR 5h 31mThis facility: 5h 29m per resident per day, 1% below the Oregon average of 5h 31m (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Rank#50 / 79Nurse hours — State benchmarkedThis nursing home is ranked 50th out of 79 nursing homes we track in Oregon for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Oregon average, with a ranking across 79 Oregon facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Nurse hours — State benchmarkedThis nursing home is ranked 50th out of 79 nursing homes we track in Oregon for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Oregon average, with a ranking across 79 Oregon facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
5h 29m
Standout metric: Physical therapist is +101% above Oregon average
1 of 6 metrics below Oregon average
Daily care time per resident, by role
OR average · US = national average
Registered nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 12 total: 7 of the facility's own employees and 5 agency contractors.12 staff · 8.6-hour shifts
1h 10m↑ 70% · OR 41mThis facility: 1h 10m per resident per day, 70% above the Oregon average of 41m (among Oregon facilities reporting a recent figure).
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 41m
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 15 total: 6 of the facility's own employees and 9 agency contractors.15 staff · 8.8-hour shifts
37m↓ 32% · OR 54mThis facility: 37m per resident per day, 32% below the Oregon average of 54m (among Oregon facilities reporting a recent figure).
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 52m
Certified nursing assistant Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 78 total: 43 of the facility's own employees and 35 agency contractors.78 staff · 7.4-hour shifts
3h 42m↑ 10% · OR 3h 22mThis facility: 3h 42m per resident per day, 10% above the Oregon average of 3h 22m (among Oregon facilities reporting a recent figure).
US average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 2h 20m
Physical therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
10m↑ 101% · OR 5mThis facility: 10m per resident per day, 101% above the Oregon average of 5m (among Oregon facilities reporting a recent figure).
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 4m
Total nursing, weekends Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.RN + LPN + aide · Sat–Sun
4h 58m↑ 13% · OR 4h 23mThis facility: 4h 58m per resident per day, 13% above the Oregon average of 4h 23m (among Oregon facilities reporting a recent figure).
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 3h 26m
RN, weekends Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.Sat–Sun
52m↑ 99% · OR 26mThis facility: 52m per resident per day, 99% above the Oregon average of 26m (among Oregon facilities reporting a recent figure).
US average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 28m
Headcount
Total staffEvery person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.154
71 employees · 83 contractors · 30 on an average day Staff per resident154 total staff / 27 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.5.70 : 1↑ 104% · OR 2.80This facility: 5.70 staff per resident, 104% above the Oregon average of 2.80 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
154 staff ÷ 27 residents See full Oregon ranking →Average shiftAverage hours one staff member works on a day they are on shift, across every role.7.3 h↓ 6% · OR 7.8 hThis facility: 7.3 h, 6% below the Oregon average of 7.8 h (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
20,279 staff hours this quarter See full Oregon ranking →
84.3%
of staff hours were worked by the facility's own employees
Oregon average: 89.7% · Contractors this quarter: Certified Nursing Assistant (35), Physical Therapy Assistant (13), Licensed Practical Nurse (9), Speech Language Pathologist (7), Respiratory Therapy Technician (7), Registered Nurse (5), Qualified Social Worker (4), Occupational Therapy Assistant (1), Medical Director (1), Physical Therapy Aide (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.51Rank#71 / 89Bed count — State benchmarkedThis nursing home is ranked 71st out of 89 nursing homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Bed count — State benchmarkedThis nursing home is ranked 71st out of 89 nursing homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Smaller home
· May offer a more intimate, personalized care environment.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.Rank#23 / 81Years in operation — State benchmarkedThis nursing home is ranked 23rd out of 81 nursing homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Years in operation — State benchmarkedThis nursing home is ranked 23rd out of 81 nursing homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
26years
Walk Score
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.Rank#3 / 95Walk Score — State benchmarkedThis nursing home is ranked 3rd out of 95 nursing homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Walk Score — State benchmarkedThis nursing home is ranked 3rd out of 95 nursing homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
93/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.Rank#35 / 67Occupancy rate — State benchmarkedThis nursing home is ranked 35th out of 67 nursing homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Occupancy rate — State benchmarkedThis nursing home is ranked 35th out of 67 nursing homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
70.2%This home usually has availability
Based on 35.8 residents and 51 beds. Source: CMS Provider Information, average daily residents
Lower than the Oregon average: 74.1%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
50days
About This Community
Pricing & Financial Information
The below pricing was updated on
Starting Price
$2,676/Month
Entrance FeeA one-time fee paid when moving in, common at continuing care retirement communities (CCRCs). Depending on the contract, part of it may be refundable.
$458,700
License Details
Facility TypeNursing Facility
StatusActive
IssuanceJanuary 1, 2000
CountyMultnomah
CMS Certification Number385259
Ownership & Operating Entity
Holladay Park Plaza is legally operated by Holladay Park Plaza, Inc., and administered by Katelynn Samuelson Nguyen.
Owner NameHolladay Park Plaza, Inc.
Type Of Units
Total
51 units
Total beds
51 units
Safety & Compliance
Wheelchair Accessible
Secured Perimeter
Safety Features24/7 front desk, security cameras, roving patrol, access control system
Staffing & Medical
1 service
Health Screening Clinics
Additional Services
9 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Landline Phone Service
Catering Services
Personal Training Support
HousekeepingListed as: Housekeeping (biweekly)
TransportationListed as: Town car transportation (complimentary within 5 miles) · Shopping shuttle (twice per week)
MaintenanceListed as: Appliance maintenance and repair
Sourced directly from the team at Holladay Park Plaza.
Vegetarian options.
Low-sodium / heart-healthy options.
Gluten-free options.
Private dining room for family events.
Bistro / café on site.
Multiple dining venues.
Room Accommodations
Building TypeMid-rise
Room Sizes
670 sq. ft.1370 - 1479 sq. ft.
Studio
1 Bedroom Floor plans as listed by the community: Skyline · Parlor SuiteFloor plans: Skyline, Parlor Suite
2 Bedroom Floor plans: Broadway
This profile shows two inspection records, and their totals often differ.
Inspection History and the Inspection Scorecard below are state data — the
figures the state publishes and the state inspection reports we hold on file —
covering the entire facility. CMS Health Inspection History covers only this
home's Medicare and Medicaid-certified nursing beds, from federal certification
surveys.
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OR average
1 Worse
Metrics worse than Oregon average:
• Total deficiencies (6% above)
1 Better
Metrics better than Oregon average:
• Deficiencies per inspection (52% below)
Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.
This Facility
OR Average
vs. OR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.
35
33.0
This facility has 6% more total deficiencies than a typical Oregon nursing home (35 vs. OR avg 33).↑ 6% worse
Deficiencies per inspection Average deficiencies per inspection.
2.1
4.4
This facility has 52% fewer deficiencies per inspection than a typical Oregon nursing home (2.1 vs. OR avg 4.4).↓ 52% better
Inspections State inspections evaluate whether the facility meets health and safety standards.
This Facility
OR Average
vs. OR Avg
Total inspections Combined count of all inspections conducted at this facility.
17
8.0
This facility has had 113% more total inspections than the Oregon average (17 vs. OR avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 113% more
Since 2023 · 3 years of data · Last health inspection Jun 2026
Federal inspection data published by CMS, covering this home's Medicare and/or
Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
4↓ 23% · OR 5.2This facility: 4, 23% below the Oregon average of 5.2 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
18Rank#19 / 78Health citations — State benchmarkedThis nursing home is ranked 19th out of 78 nursing homes we track in Oregon for health citations. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 78 OR facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Health citations — State benchmarkedThis nursing home is ranked 19th out of 78 nursing homes we track in Oregon for health citations. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 78 OR facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 47% · OR 34.1This facility: 18, 47% below the Oregon average of 34.1 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
4.5Rank#25 / 78Citations per inspection — State benchmarkedThis nursing home is ranked 25th out of 78 nursing homes we track in Oregon for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 78 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Citations per inspection — State benchmarkedThis nursing home is ranked 25th out of 78 nursing homes we track in Oregon for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 78 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 31% · OR 6.53This facility: 4.5, 31% below the Oregon average of 6.53 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
18 of 18 citations corrected
Bar = mix of this home's 18 citations, not a state comparison
Moderate (D–F, no harm, more than minimal risk): 18 citations, corrected
Lighter shade = corrected
CriticalJ–L
0↓ 100% · OR 0.4This facility: 0, 100% below the Oregon average of 0.4 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
SeriousG–I
0↓ 100% · OR 1.1This facility: 0, 100% below the Oregon average of 1.1 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
ModerateD–F
18↓ 44% · OR 32.4This facility: 18, 44% below the Oregon average of 32.4 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
MinorA–C
0↓ 100% · OR 0.3This facility: 0, 100% below the Oregon average of 0.3 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk
Latest inspection: Jun 30, 2026 · 1 citation (Quality of Care, moderate), corrected
Most cited category: Quality of Life & Care, 11 of 18 citations · 4 categories in total
Citations history
Most recent first
Jun 30, 20261 citation
Quality of Care moderate citation
Corrected
Sep 05, 20252 citations
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Jun 13, 20242 citations
Quality of Care moderate citation
Corrected
Resident Rights moderate citation
Corrected
Mar 13, 202313 citations
Infection Control moderate citation
Corrected
Infection Control moderate citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Care Planning moderate citation
Corrected
Care Planning moderate citation
Corrected
Resident Rights moderate citation
Corrected
Resident Rights moderate citation
Corrected
Top deficiency categories
Share of 18 citations
Quality of Life & Care11 deficiencies (61%)
Resident Rights3 deficiencies (17%)
Infection Control2 deficiencies (11%)
Resident Assessment & Care Planning2 deficiencies (11%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 18 citations resulted from standard inspections; and 1 of 18 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious).
Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Clean record
Aug 2023202420252026Aug 2026
Total fines
$0OR avg $56KOregon average: $55,747. Average among the 66 Oregon facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0OR avg 1.55Oregon average: 1.55. Average among the 66 Oregon facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0OR avg 0.09Oregon average: 0.09. Average among the 66 Oregon facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Oregon average.
Data as of Aug 2026 · CMS Care Compare
Long-stay quality ratingCMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.5/ 5★★★★★Significantly above average↑ 49% · OR 3.4This facility: 5.0, 49% above the OR average of 3.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay quality ratingCMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.5/ 5★★★★★Significantly above average↑ 58% · OR 3.2This facility: 5.0, 58% above the OR average of 3.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.High-risk clinical eventsAverage of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.7.9Score · lower is better↓ 15% · OR 9.3This facility: 7.9, 15% below the OR average of 9.3 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Functional declineAverage of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.20.5Score · lower is better↑ 7% · OR 19.1This facility: 20.5, 7% above the OR average of 19.1 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
9 long-stay measures:6 better, 2 worse, 1 near OR average
8 short-stay measures:5 better, 3 compared with US only
Long-stay residents
People who live at the home · 9 measures
OR average
Daily care & independence
Needed more help with daily activitiesPercent of long-stay residents whose need for help with daily activities has increased11.6%↓ 22% · OR 14.9This facility: 11.6, 22% below the OR average of 14.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)Percent of low risk long-stay residents who lose control of their bowels or bladder29.5%↑ 35% · OR 21.8This facility: 29.5, 35% above the OR average of 21.8 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Safety & clinical stability
Urinary tract infectionPercent of long-stay residents with a urinary tract infection0.0%↓ 100% · OR 2.0This facility: 0.0, 100% below the OR average of 2.0 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injuryPercent of long-stay residents experiencing one or more falls with major injury0.0%↓ 100% · OR 2.4This facility: 0.0, 100% below the OR average of 2.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)Percent of long-stay high risk residents with pressure ulcers5.8%↑ 1% · OR 5.8This facility: 5.8, 1% above the OR average of 5.8 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Physical & mental health
Lost too much weightPercent of long-stay residents who lose too much weight14.0%↑ 200% · OR 4.7This facility: 14.0, 200% above the OR average of 4.7 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptomsPercent of long-stay residents who have depressive symptoms3.6%↓ 27% · OR 4.9This facility: 3.6, 27% below the OR average of 4.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic usePercent of long-stay residents who received an antipsychotic medication7.5%↓ 46% · OR 13.9This facility: 7.5, 46% below the OR average of 13.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Preventive care
Pneumococcal vaccinePercent of long-stay residents assessed and appropriately given the pneumococcal vaccine100.0%↑ 5% · OR 95.2This facility: 100.0, 5% above the OR average of 95.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
OR or US average
Daily care & independence
Able to care for self at dischargePercentage of residents at or above expected ability to care for themselves at discharge.64.9%↑ 21% · US 53.7This facility: 64.9, 21% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the communityRate of successful return to home or community from a skilled nursing facility.72.4%↑ 43% · US 50.6This facility: 72.4, 43% above the US average of 50.6 (among US facilities reporting a recent figure).
Safety & clinical stability
Falls with major injuryPercentage of SNF residents who experience falls with major injury during their stay.0.0%↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Physical & mental health
New antipsychotic medicationPercent of short-stay residents who newly received an antipsychotic medication0.8%↓ 42% · OR 1.4This facility: 0.8, 42% below the OR average of 1.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Preventive care
Pneumococcal vaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine99.8%↑ 17% · OR 85.6This facility: 99.8, 17% above the OR average of 85.6 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccinePercent of short-stay residents assessed and appropriately given the seasonal influenza vaccine93.1%↑ 15% · OR 81.2This facility: 93.1, 15% above the OR average of 81.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Hospital & emergency visits
Re-hospitalized after admissionPercentage of short-stay residents who were re-hospitalized after their nursing home admission.11.2%↓ 48% · OR 21.6This facility: 11.2, 48% below the OR average of 21.6 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visitsPercentage of short-stay residents who had an outpatient emergency department visit.4.7%↓ 69% · OR 15.1This facility: 4.7, 69% below the OR average of 15.1 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Breakdown by payment type
Medicare
47% of new residents, usually for short-term rehab.
Typical stay26 days
Private pay
53% of new residents, often for short stays.
Typical stay5 - 6 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jun 2026)
Total residents27
Medicare
11
40.7% of residents
Private pay or other
16
59.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financials
Money and staffing.
Holladay Park Plaza’s finances from its CMS cost report for the fiscal year ending September 2024, compared with 73 Oregon nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Sep 2024
Is it financially stable?
Losing money on care, and more than last year
−205.3% operating margin
−188.5 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($17.6M) turns it into a net profit to $0.7M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends more on payroll than most Oregon homes
112.4% payroll share of revenue
OR average 53.4%Rank#3 / 73Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 3rd out of 73 nursing homes we track in Oregon for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 3rd out of 73 nursing homes we track in Oregon for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.2M while revenue fell $11.3M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
123 beds · 73 Oregon peers
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Oregon homes.
Revenue & profit
Losing money on care
Metric
FY 2024
vs prior year
Trend 2017 → 2024Trend
OR median
Compared with OR homesRank in OR
In short
Net patient revenueWhat the home earns from resident care, after discounts and bad debt.
$8.2M
−$11.3M
Trend20172024
OR median $11.9M
Rank in ORRank#60 / 73Net patient revenue — State benchmarkedThis nursing home is ranked 60th out of 73 nursing homes we track in Oregon for net patient revenue. Shows this facility's net patient revenue compared to the Oregon average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Net patient revenue — State benchmarkedThis nursing home is ranked 60th out of 73 nursing homes we track in Oregon for net patient revenue. Shows this facility's net patient revenue compared to the Oregon average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Higher than 18% of homes
Below OR medianHigher net patient revenue than 18% of OR homes that filed a recent report. Revenue mostly follows how big a home is.
Operating expensesEverything it costs to run the home: staff, supplies, rent, admin.
$25.1M
+$2.3M
Trend20172024
OR median —
Rank in ORNot ranked
Exceeds revenueOperating expenses are higher than net patient revenue, so resident care runs at a loss.
Net patient incomeRevenue minus operating expenses. Negative means care loses money.
−$16.9M
−$13.6M
Trend20172024
OR median —
Rank in ORNot ranked
Loss, wideningResident care lost money this year, more than in the prior report.
Operating marginNet patient income as a share of revenue. The clearest health signal.
−205.3%
−188.5 pts
Trend20172024
OR median —
Rank in ORNot ranked
LossA negative margin means resident care costs more than it earns.
Other incomeMoney not from resident care: investments, grants, services.
$17.6M
—
Trend
—
OR median —
Rank in ORNot ranked
Offsets part of the lossIncome from outside resident care covers part of the loss on care.
Net incomeThe bottom line after other income.
$0.7M
+$0.5M
Trend
—
OR median —
Rank in ORNot ranked
ProfitThe bottom line is above zero after other income.
Staffing spend
Spends more of revenue on staff than most Oregon homes
Metric
FY 2024
vs prior year
Trend 2017 → 2024Trend
OR median
Compared with OR homesRank in OR
In short
Payroll costsSalaries and wage-related benefits, not counting contract labor.
$9.2M
+$0.2M
Trend20172024
OR median $6.2M
Rank in ORRank#11 / 73Payroll costs — State benchmarkedThis nursing home is ranked 11th out of 73 nursing homes we track in Oregon for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Oregon average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Payroll costs — State benchmarkedThis nursing home is ranked 11th out of 73 nursing homes we track in Oregon for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Oregon average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Higher than 86% of homes
Above OR medianHigher payroll than 86% of OR homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels.
Payroll share of revenuePayroll divided by revenue. Higher usually means more staff per resident.
112.4%
+66.2 pts
Trend20172024
OR median 49.1%
Rank in ORRank#3 / 73Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 3rd out of 73 nursing homes we track in Oregon for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 3rd out of 73 nursing homes we track in Oregon for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Higher than 97% of homes
59.0 pts over OR averageThe OR average is 53.4% of revenue. Within 3 points of it reads as near the average.
Charts, 2017–20242 charts · OR benchmark drawn as a dashed line
Revenue, expenses and incomeWhat the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenueOperating expensesNet patient income
Where revenue goesBoth lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Oregon payroll average.
% of net patient revenue
Payroll shareOperating marginOR payroll average
Year-by-year data, 2017–2024every reported year · latest first, scroll sideways
Metric
2017
2018
2019
2020
2021
2022
2023
2024
Net patient revenue
$14.4M
$15.8M
$16.5M
$15.9M
$20.0M
$19.6M
$19.5M
$8.2M
Operating expenses
$17.4M
$18.4M
$19.2M
$20.0M
$22.3M
$26.0M
$22.8M
$25.1M
Net patient income
−$2.9M
−$2.6M
−$2.7M
−$4.1M
−$2.3M
−$6.4M
−$3.3M
−$16.9M
Operating margin
−20.3%
−16.6%
−16.3%
−25.8%
−11.7%
−32.6%
−16.8%
−205.3%
Net income
$1.8M
$1.9M
$2.3M
$1.4M
$3.9M
−$4.3M
$0.2M
$0.7M
Payroll costs
$7.3M
$7.5M
$7.7M
$9.1M
$9.3M
$8.8M
$9.0M
$9.2M
Payroll share of revenue
50.6%
47.3%
46.8%
57.3%
46.5%
45.0%
46.2%
112.4%
Beds
51
51
269
269
87
87
87
123
Gross revenue
$18.4M
$17.6M
$18.2M
$17.0M
$20.8M
$20.2M
$20.3M
$9.2M
Salaries
$5.7M
$6.0M
$6.3M
$7.5M
$7.4M
$7.3M
$7.5M
$7.6M
Wage-related costs
$1.6M
$1.5M
$1.5M
$1.7M
$1.9M
$1.6M
$1.5M
$1.6M
Contract labor
$0.8M
$0.9M
$1.1M
$0.6M
$0.6M
$0.6M
$0.3M
$1.8M
Other operating costs
$10.1M
$11.0M
$11.5M
$10.9M
$13.0M
$17.2M
$13.8M
$15.9M
Net patient revenue per day
$134
$552
$143
$480
$853
$979
$1,002
$380
Cost per day
$161
$644
$167
$604
$952
$1,298
$1,171
$1,160
Average length of stay
54.2 days
46.4 days
46.0 days
60.4 days
48.3 days
80.4 days
55.0 days
49.5 days
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
How we calculate these figures
We use the home's most recent CMS SNF Cost Report — the annual financial statement every Medicare- and Medicaid-certified nursing home is required to file — to show how it earns and spends on resident care.
This includes
Net patient revenue — what the home collects for resident care after contractual allowances, bad debt and discounts.
Payroll — staff salaries plus wage-related benefits. Contract and agency labor is counted separately, under other operating costs.
Net patient income — what's left after the home's total operating expenses.
How we calculate net patient income and payroll %
Net patient income is net patient revenue minus the home's total operating expenses. Payroll % is payroll divided by net patient revenue — the share of each revenue dollar that goes to staff pay.
Net patient revenue vs. other income
Net patient revenue is money earned from resident care only. Anything the home earns outside of care — investments, grants, rentals and other non-operating sources — is reported separately as other income. Other income is not part of net patient revenue, and it is not included in net patient income.
Certification details
CMS Certification Number:385259
Owner Name:Holladay Park Plaza, Inc.
Rural vs. Urban:Urban
County:Multnomah
Type of Control:Nonprofit — Operated by a nonprofit corporation.
Source: Centers for Medicare & Medicaid Services (CMS) and State data
Who this home usually serves
TYPE OF STAY
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (53% of admissions), and a typical private pay stay runs around 5 - 6 months.
Admissions
214 total
Coverage residents most often arrive under.
Medicare47%
Private pay53%
Discharges
224 total
Coverage residents most often leave under.
Medicare41%
Private pay59%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How length of stay is calculated
Average length of stay comes from the facility's Medicare cost report: total resident days in the year divided by total discharges, across all residents and payment types. Homes that mostly provide long-term care show long averages, because few residents leave in a given year.
Living Spaces & Floor Plans for Holladay Park Plaza
Places of interest near Holladay Park Plaza
2.5 miles from city center Estimated distance in miles from Portland's city center to Holladay Park Plaza's address, calculated via Google Maps.
— 1.26 miles to nearest hospital (Legacy Emanuel Medical Center)
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Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 53.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Rank badges are statewide and care-type specific: each nursing home is ranked against every other OR nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
154
71 employees · 83 contractors · 30 on an average day 
100% corrected 
