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Harbour Village
Assisted Living, Independent Living & Memory Care · Greendale, WI
Exterior view of Harbour Village with sunset sky Facade of Harbour Village at dusk with landscaped entry Bright common area with seating and large skylight Dining room with elegantly set tables and comfortable seating Elegant dining room setup with tables and flowers Bright dining room with neatly arranged tables and floral centerpieces Bright and spacious common area with seating and piano Bright dining area with tables and seating Bright common area with comfortable seating Bright common area with seating and large windows Cozy common area with a fireplace and unique decor Bright common area with seating and natural light Bright lobby area with seating and decorative carpet Interior view of a cozy common area with comfortable seating Bright common area with seating and a desk Common area meeting room with a large table and chairs Common area with a pool table and seating Exercise equipment in a well-lit fitness room Interior snack area with vending machines and food displays Interior view of a room with a piano and art Harbour Village, assisted living in Greendale, WI — Snack station with fruit and treats in a communal area Exterior view of Harbour Village at dusk

Harbour Village

Assisted Living, Independent Living & Memory Care · Greendale, WI
5700 Mockingbird Ln, Greendale, WI 53129 View map Calculator: See prices in your area
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Overview of Harbour Village

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At Harbour Village, individuality is celebrated so they encourage a lifestyle suited for your preferences. This comes from choosing from among the living options they provide: independent living, assisted living, and memory care. They provide a program called the LifesSTYLE Promise® which essentially provides a list of options for you to choose from in terms of schedule, flexibility, and activities adjusted to your liking. Residents have admired the way in which the management and staff promote an active lifestyle with activities and programs that keep them active. Their beautiful community has built with it a list of amenities residents can take advantage of: common areas, lounges, library, restaurant-style dining and cafe, and a fitness center. Every amenity is well-thought of and designed with beautiful interiors. Harbour Village is undoubtedly a delightful place, as proven by residents who have lived there over ten years, because of the welcoming environment and accommodating services that contribute to its unsurpassed quality. 
Harbour Village also prides itself as a pet-friendly community that allows them to walk their pet in their outdoor common areas; another feature of the home also has a swimming pool and jacuzzi, as well as an in-house movie theatre. Seniors of Harbour Village are currently about 70 to 80-years-old, with more women than men. The community has built their well-thought of building features because they trust residents would want to expand their social circle in the new chapter of their lives. 

Facility Direct Line (800) 424-0004
Facility Direct Line (800) 424-0004
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Bed community size
60-bed community Rank #185 / 494Bed count — State benchmarkedThis home is ranked 185th out of 494 homes in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
37 years in operation Rank #14 / 338Years in operation — State benchmarkedThis home is ranked 14th out of 338 homes in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 24 / 100 Rank #422 / 580Walk Score — State benchmarkedThis home is ranked 422nd out of 580 homes in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
82%
Rank #163 / 406Occupancy rate — State benchmarkedThis home is ranked 163rd out of 406 homes in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 406. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
49 / 60
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeRegistered
IssuanceOctober 1, 2019
CountyMilwaukee

Ownership & Operating Entity

Harbour Village is legally operated by Lcs Greendale LLC, and administered by Gelynna Shaw.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactDEBRA BARTH (per state records, record updated Jul 2026)

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Policies & Features

Gender ServedBoth

Amenities & Lifestyle

ActivitiesVarious enrichment activities available
Specific ProgramsHealth & Wellness, Dining & Culinary, Enrichment Activities, Living & Care, Understanding Rental Pricing, News & Blog

Rate Information (WI)

Monthly Rate Range $1,626 - $6,684

Contact Harbour Village

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 1 deficiency

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 1 Better Metrics better than Wisconsin average:
• Total deficiencies (92% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 112 This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • October 8, 2025 complaint investigation found no deficiencies and all complaints were unsubstantiated.
  • April 2, 2024 abbreviated survey substantiated a complaint and cited one deficiency for failure to assess a resident after multiple falls and wounds.
  • August 14, 2024 follow-up survey found no deficiencies, confirming correction of prior issues.
Show Inspection Reports

What does this home offer?

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Pets Allowed

Living Spaces & Floor Plans for Harbour Village

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Places of interest near Harbour Village

Address 0.8 miles from city center Info Estimated distance in miles from Greendale's city center to Harbour Village's address, calculated via Google Maps.

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Compare Assisted Living around Milwaukee

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Villa St. Francis Assisted Living
AL
MC
RC
Milwaukee (Morgandale)
134
Facility 134
WI AVG 61
Rank #19 / 494
Yes
62
Facility 62
WI AVG 42
Rank #148 / 580
Studio / 1 Bed / 2 Bed
38
Facility 38
WI AVG 12
Rank #12 / 338
 82.1% A+Susan SeegertVilla St Francis Inc1
0
Facility 0
WI AVG 4
Rank #1 / 302
-
Facility -
WI AVG 12
Rank #1 / 302
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 302
Milwaukee Catholic Home
AL
IL
MC
NH
SNF
Milwaukee (Northpoint)
107
Facility 107
WI AVG 61
Rank #55 / 494
No
83
Facility 83
WI AVG 42
Rank #36 / 580
1 Bed / 2 Bed- 89.3% A+Kate GerouMilwaukee Catholic Home Inc----
Ovation Jewish Home
AL
ADC
HOS
IL
MC
NH
RC
SNF
Milwaukee (Lower East Side)
102
Facility 102
WI AVG 61
Rank #66 / 494
No
88
Facility 88
WI AVG 42
Rank #9 / 580
-- 77.0% -Sandra ReynoldsJewish Home And Care Center Inc6
3
Facility 3
WI AVG 4
Rank #136 / 302
17
Facility 17
WI AVG 12
Rank #238 / 302
2.8
Facility 2.8
WI AVG 2.4
Rank #243 / 302
Harbour Village
AL
IL
MC
Greendale (5900)
60
Facility 60
WI AVG 61
Rank #185 / 494
Yes
24
Facility 24
WI AVG 42
Rank #422 / 580
-
37
Facility 37
WI AVG 12
Rank #14 / 338
 81.7% A+Gelynna ShawLcs Greendale LLC7
6
Facility 6
WI AVG 4
Rank #217 / 302
1
Facility 1
WI AVG 12
Rank #68 / 302
0.1
Facility 0.1
WI AVG 2.4
Rank #68 / 302
Eastcastle Place
AL
IL
MC
NH
SNF
Milwaukee (Murray Hill)
18
Facility 18
WI AVG 61
Rank #466 / 494
Yes
92
Facility 92
WI AVG 42
Rank #6 / 580
Studio / 1 Bed / 2 Bed- 77.8% -Tyler GudexEastcastle Place8
3
Facility 3
WI AVG 4
Rank #136 / 302
22
Facility 22
WI AVG 12
Rank #259 / 302
2.8
Facility 2.8
WI AVG 2.4
Rank #243 / 302
View all Nearby Homes

Financial Assistance for
Assisted Living in Wisconsin

Harbour Village is located in Greendale, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about Harbour Village

What neighborhood is Harbour Village in?

Harbour Village is in the 5900 neighborhood of Greendale.

Who is the owner of Harbour Village?

Harbour Village is legally operated by Lcs Greendale LLC, and administered by Gelynna Shaw.

Is Harbour Village in a walkable area?

Harbour Village has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Harbour Village?

Harbour Village's occupancy is 82%.

How long has Harbour Village been in business?

Harbour Village has been operating for approximately 37 years, based on available licensing and registration records.

Does Harbour Village have different floorplan options?

Yes — see the floorplan options available at Harbour Village on this page.

Are pets allowed at Harbour Village?

Yes, Harbour Village allows residents to bring their pets.

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