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Heritage Lakeside
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Rice Lake, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Heritage Lakeside

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Rice Lake, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1016 Lakeshore Dr, Rice Lake, WI 54868 View map
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Heritage Lakeside accepts Medicare, Medicaid, and private pay.
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Heritage Lakeside accepts Medicare, Medicaid, and private pay.

Overview of Heritage Lakeside

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Heritage Lakeside, situated in the Historic Rice Lake neighborhood of Rice Lake, Wisconsin, provides nursing home services, skilled nursing, hospice care, palliative management, and respite stays. Nursing care programs support residents requiring ongoing clinical attention, whereas palliative and hospice options center on comfort and symptom management. Short-term rehabilitation and specialized respiratory therapy take place inside an on-site therapy gym.

This 50-bed residence offers private rooms for individual accommodations. Under the direction of administrator Angela Nyamburi and operator Rice Lake Rehabilitation And Care Center, the community accepts Medicare for qualified short-term rehab, Medicaid, and direct private pay.

Prospective residents can get in touch with Heritage Lakeside to ask about current room availability, discuss accepted payment options, or arrange a walk-through of the care facility.

Facility Direct Line (715) 234-9101
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 66.7% Below WI avg. ▼ 66.7% Below WI avg.WI average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.3% Below WI avg. ▼ 64.3% Below WI avg.WI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 10.5% Above WI avg. ▲ 10.5% Above WI avg.WI average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 3.6% Below WI avg. ▼ 3.6% Below WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Wisconsin averages

Rank #38 / 164Nurse hours — State benchmarkedThis nursing home is ranked 38th out of 164 nursing homes we track in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 164 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This nursing home is ranked 38th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 59m

16% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 26m
+40% State avg: 1h 1m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
35m
−8% State avg: 39m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 58m
+12% State avg: 2h 39m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 12m
+9% State avg: 3h 50m per day · National avg: 3h 31m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
−42% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
55m
+35% State avg: 41m per day · National avg: 29m per day

2 of 6 metrics below state avg

Standout metric: Registered Nurse (RN) is +40% above Wisconsin average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 50 Rank #114 / 192Bed count — State benchmarkedThis nursing home is ranked 114th out of 192 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #29 / 186Walk Score — State benchmarkedThis nursing home is ranked 29th out of 186 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
74 / 100
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
43
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
130 days

About this community

License Details

Facility TypeSkilled Care
CountyBarron
CMS Certification Number525654
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

Heritage Lakeside is administered by Angela Nyamburi.

Owner NameRice Lake Rehabilitation And Care Center LLC
Profit StatusFor-profit

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

2 services
Short-Term Rehabilitation
Hospice & Palliative Support

Contact Information

Fax(715) 234-4021

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Dining
Recreation Area
Activities
Walking Paths
Patio
Housekeeping
Laundry
Transportation
Peaceful Views Of Rice Lake
Cozy Lounges For Family Visits
Spiritual & Social Engagement
Activities
Specific ProgramsRespiratory Therapy Services, Nutritional & Dietary Services, Daily Activities & Recreation

Contact Heritage Lakeside

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

38% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

27% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$976.7K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.9M Rank #132 / 161Net patient revenue — State benchmarkedThis nursing home is ranked 132nd out of 161 nursing homes we track in Wisconsin. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$976.7K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$1.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #128 / 161Payroll costs — State benchmarkedThis nursing home is ranked 128th out of 161 nursing homes we track in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$2.8M 56.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #85 / 161Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 85th out of 161 nursing homes we track in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$5.8M
How we calculate these figures

This home is administered by Angela Nyamburi.

This home is owned by Rice Lake Rehabilitation And Care Center LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525654

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (38% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
100 total

Coverage residents most often arrive under.

Medicare 35%
Private pay 38%
Medicaid 27%
Discharges
98 total

Coverage residents most often leave under.

Medicare 27%
Private pay 38%
Medicaid 36%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Heritage Lakeside

Address 0.0 miles from city center Info Estimated distance in miles from Rice Lake's city center to Heritage Lakeside's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Lakeside

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Woodside Lutheran Home
NH
AL
MC
RC
SNF
Green Bay -
118
Facility 118
WI AVG 80
Rank #30 / 192
 -
67
Facility 67
WI AVG 48
Rank #45 / 186
-
Harbor Haven Health & Rehabilitation
NH
HOS
MC
PC
SNF
Fond Du Lac -
85
Facility 85
WI AVG 80
Rank #82 / 192
 -
57
Facility 57
WI AVG 48
Rank #65 / 186
Private / Semi-Private Rooms
Badger Prairie Health Care Center
NH
SNF
Verona -
120
Facility 120
WI AVG 80
Rank #24 / 192
 -
31
Facility 31
WI AVG 48
Rank #135 / 186
-
Morrow Memorial Home
NH
AL
IL
MC
SNF
Sparta -
80
Facility 80
WI AVG 80
Rank #92 / 192
 A+
68
Facility 68
WI AVG 48
Rank #40 / 186
-

Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Frequently Asked Questions about Heritage Lakeside

What neighborhood is Heritage Lakeside in?

Heritage Lakeside is in the Historic Rice Lake neighborhood of RICE LAKE.

Who is the owner of Heritage Lakeside?

Heritage Lakeside is legally operated by Rice Lake Rehabilitation And Care Center LLC, and administered by Angela Nyamburi.

Is Heritage Lakeside in a walkable area?

Heritage Lakeside has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Heritage Lakeside?

Heritage Lakeside's occupancy is 38.8%.

Are pets allowed at Heritage Lakeside?

No, Heritage Lakeside has a no-pet policy.

Does Heritage Lakeside operate as a for-profit or non-profit?

Heritage Lakeside is registered as a for-profit in WI.

Who is the administrator of Heritage Lakeside?

Angela Nyamburi is the administrator of Heritage Lakeside.

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