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Nursing Home in Virginia Beach

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Kempsville Health & Rehab Center

Nursing Home in Virginia Beach

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Kempsville Health & Rehab Center

5520 Indian River Rd, Virginia Beach, VA 23464 View map
Overview of Kempsville Health & Rehab Center

Nestled in the scenic neighborhood of Virginia Beach, VA, Kempsville Health & Rehab Center is a compassionate senior care provider, offering extensive rehabilitation, skilled nursing, and long-term care services. A team of highly skilled therapists are available to offer physical, speech, and occupational therapy services to help residents maintain their highest functionality to continue living their usual lifestyle. Each resident is provided with personalized care plans that best fits their individual needs and care goals and guarantee that they are met with effective services and care.

The community also provides its residents with countless opportunities for making meaningful connections and enriching memories through its vibrant array of activities, including shopping, outings, bingo, live entertainment, and more. Here, residents’ every need is met with compassion and expertise, guaranteeing they’ll be able to attain the best version of their overall well-being and functionality for a more rewarding living experience.

(757) 420-3600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Virginia average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Virginia average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Virginia average: 2.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Virginia average: 3.8/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 27m per day

This home provides 8% less nursing time per resident than the Virginia average.

Virginia average: 3h 45m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 23m per day 41m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 53m per day 2h 8m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 7m per day 3h 19m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 8m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 16m per day 28m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 90

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Virginia average
Occupancy rate 92.2%
Residents per day (avg) 83
Occupancy rate
92.2%
Residents per day (avg)
83

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 14 days

Private pay

59% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 4 - 5 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$10.7M
Profit
$943.8K
Privately-owned community Operated by a business corporation.
Home revenue
$10,669,159.00
Profit
$943,801.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
42.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
Total costs $9.7M

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Total residents icon
Total residents icon

Total Residents: 90

Building type icon
Building type icon

Building Type: Mid-rise

Types of Care at Kempsville Health & Rehab Center

Nursing Home
Contact Kempsville Health & Rehab Center

Health Inspection History

Inspections
Total health inspections 3

Virginia average 4.2


Last Health inspection on Jan 2022

Total health citations 36

Virginia average 38.4

Citations per inspection
12

Virginia average 8.93


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 36 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Virginia average

Virginia average: 0.4


Serious Health citations More info 1
In line with Virginia average

Virginia average: 1

0 critical citations More info Virginia average: 0.4

1 serious citation More info Virginia average: 1

35 moderate citations More info Virginia average: 36.3

0 minor citations More info Virginia average: 0.8
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jan 18, 2022
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jan 18, 2022
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jan 18, 2022
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jan 18, 2022
Corrected

Compare Nursing Homes around Virginia Beach The information below is reported by the Virginia Department of Social Services and Department of Health.

5 facilities compared · CMS & VA Dept. of Health data · Updated Apr 2026

Filter by care type
Our Lady of Perpetual Help
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Virginia Beach
95
-
-
4.34
-
+16%
0
0
0.0
0
29
49
-
-
-
-
4.9E+257
Norview Heights Rehabilitation and Nursing
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Norfolk (Fairmont Park)
60
90.8%
+6%
3.27
-38%
-13%
0
46
9.2
1
50
30
Marshall-Hodges, Kelli
$7.2M
$3.7M
51.1%
495309
Kempsville Health & Rehab Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Virginia Beach
90
92.2%
+8%
3.45
+25%
-8%
0
36
12.0
1
83
60
Shuler, Patrick
$10.7M
$4.6M
42.9%
495232
Rosemont Health and Rehab
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Virginia Beach
116
92.4%
+8%
3.22
+22%
-14%
1
33
6.6
3
110
34
Robinson, Alverta
$14.4M
$5.2M
35.8%
495270
Cypress Point Rehabilitation and Nursing
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Virginia Beach (Northwest)
90
86.2%
+1%
3.03
-33%
-19%
0
55
13.8
0
83
61
Bank, Richard
$10.8M
$4.8M
44.7%
495234

Places of interest near Kempsville Health & Rehab Center

Address 13.9 miles from city center — 3.38 miles to nearest hospital (Sentara Leigh Hospital)

Address 5520 Indian River Rd, Virginia Beach, VA 23464

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 139
Employees 84
Contractors 55
Staff to resident ratio 1.85:1
11% better than Virginia average

Virginia average ratio: 1.67:1

Avg staff/day 49
Average shift 7.5 hours
6% worse than Virginia average

Virginia average: 8 hours

Total staff hours (quarter) 33,550
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 53
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

16.6%

5,555 contractor hours this quarter

Certified Nursing Assistant: 11 Registered Nurse: 9 Licensed Practical Nurse: 8 Physical Therapy Aide: 5 Qualified Social Worker: 4 Speech Language Pathologist: 4 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 3 Occupational Therapy Assistant: 3 Occupational Therapy Aide: 1 Nurse Practitioner: 1 Clinical Nurse Specialist: 1 RN Director of Nursing: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant42115313,56691100%7.7
Licensed Practical Nurse238317,98891100%7.9
Registered Nurse79163,21491100%8.5
RN Director of Nursing2131,1518492%7.9
Dental Services Staff2029997481%7.6
Administrator2029686470%8
Physical Therapy Assistant0339486875%7.4
Respiratory Therapy Technician0338597178%6.9
Physical Therapy Aide0558317077%6.9
Speech Language Pathologist0445337178%6.4
Dietitian1015246875%7.7
Clinical Nurse Specialist2134984853%7.9
Nurse Practitioner1124966268%8
Qualified Social Worker0444646167%7.4
Occupational Therapy Aide1122926369%4.6
Other Dietary Services Staff1011201516%8
Occupational Therapy Assistant033574853%1.2
Medical Director011433033%1.4
53 Certified Nursing Assistant
% of Days 100%
31 Licensed Practical Nurse
% of Days 100%
16 Registered Nurse
% of Days 100%
3 RN Director of Nursing
% of Days 92%
2 Dental Services Staff
% of Days 81%
2 Administrator
% of Days 70%
3 Physical Therapy Assistant
% of Days 75%
3 Respiratory Therapy Technician
% of Days 78%
5 Physical Therapy Aide
% of Days 77%
4 Speech Language Pathologist
% of Days 78%
1 Dietitian
% of Days 75%
3 Clinical Nurse Specialist
% of Days 53%
2 Nurse Practitioner
% of Days 68%
4 Qualified Social Worker
% of Days 67%
2 Occupational Therapy Aide
% of Days 69%
1 Other Dietary Services Staff
% of Days 16%
3 Occupational Therapy Assistant
% of Days 53%
1 Medical Director
% of Days 33%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
75 residents
Residents by payment source
Medicare
11 residents (14.7%)
Medicaid
48 residents (64%)
Private pay or other
16 residents (21.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.4
37% better than Virginia average

Virginia average: 10.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.8
30% better than Virginia average

Virginia average: 19.7

Long-stay resident measures
Significantly above average Virginia avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.6%
31% better than Virginia average

Virginia average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.8%
25% better than Virginia average

Virginia average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 14.9%
34% better than Virginia average

Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.4%
88% better than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.9%
27% better than Virginia average

Virginia average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Virginia average

Virginia average: 1.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.0%
83% better than Virginia average

Virginia average: 5.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 15.0%
In line with Virginia average

Virginia average: 14.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.8%
16% better than Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 64.1%
30% worse than Virginia average

Virginia average: 91.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.5%
7% worse than Virginia average

Virginia average: 94.0%

Short-stay resident measures
Average Virginia avg: 4.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 41.9%
44% worse than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
70% better than Virginia average

Virginia average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 54.2%
26% worse than Virginia average

Virginia average: 73.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 30.5%
39% worse than Virginia average

Virginia average: 22.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 18.5%
58% worse than Virginia average

Virginia average: 11.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
42% better than Virginia average

Virginia average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 47.1%
12% worse than Virginia average

Virginia average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 63.0%
25% better than Virginia average

Virginia average: 50.6%

Guides for Better Senior Living

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Financial Aid for Virginia Seniors

Get financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.