Kensington Care and Rehab Center
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Waukesha, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Kensington Care and Rehab Center

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Waukesha, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Kensington Care and Rehab Center accepts Medicare, Medicaid, and private pay.

CMS Health Inspection History

Inspections Since 2022 · 4 years of data
Total health inspections 5

State average 6


Last Health inspection on May 2025

Total health citations
39 Rank #122 / 169Health citations — State benchmarkedThis home is ranked 122nd out of 169 homes in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 169 WI facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 27.3

Citations per inspection
7.8 Rank #160 / 169Citations per inspection — State benchmarkedThis home is ranked 160th out of 169 homes in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 169 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.19


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

30 of 39 citations resulted from standard inspections; 7 of 39 resulted from complaint investigations; and 2 of 39 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
2
122% worse than State average

State average: 0.9


Serious health citations
1
17% better than State average

State average: 1.2

2 critical citations State average: 0.9

1 serious citation State average: 1.2

33 moderate citations State average: 24.7

3 minor citations State average: 0.6
Citations history (last 4 years)
Abuse/Neglect moderate citation May 21, 2025
Corrected

Abuse/Neglect moderate citation May 21, 2025
Corrected

Administration minor citation May 21, 2025
Corrected

Infection Control moderate citation May 21, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 109
Employees 97
Contractors 12
Staff to resident ratio 1.56 : 1
37% fewer staff per resident than Wisconsin average
Wisconsin average ratio: 2.48 : 1 Wisconsin average ratio: 2.48 : 1See full Wisconsin ranking
Avg staff/day 34
Average shift 7.8 hours
7% better than Wisconsin average
Wisconsin average: 7.3 hours Wisconsin average shift: 7.3 hoursSee full Wisconsin ranking
Total staff hours (quarter) 24,424

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 6 RN Staff are full-time employees. No contractors work on this role. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 18 LPN Staff are full-time employees. No contractors work on this role. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 51 CNA Staff are full-time employees. No contractors work on this role. 51
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.3%

1,289 contractor hours this quarter

Qualified Social Worker: 5 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 2 Physical Therapy Aide: 1 Speech Language Pathologist: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5105111,55992100%7.9
Licensed Practical Nurse180185,81192100%8.3
Registered Nurse6061,38792100%7.7
Clinical Nurse Specialist6069227784%7.9
RN Director of Nursing3037605964%8
Other Dietary Services Staff2025596571%6.6
Administrator2025126470%8
Dietitian3034975762%8
Mental Health Service Worker1014966267%8
Nurse Practitioner1014846166%7.9
Physical Therapy Aide0114786065%8
Speech Language Pathologist0113576672%5.4
Physical Therapy Assistant0331804145%4.3
Respiratory Therapy Technician0221554145%3.6
Qualified Social Worker0551204145%2.8
Medication Aide/Technician1017489%9.2
Nurse Aide in Training101331213%2.7
Occupational Therapy Aide1012433%8
Other Social Services Staff1011822%8.9
51 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
6 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 84%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $67K Rank #132 / 169Federal fines — State benchmarkedThis home is ranked 132nd out of 169 homes in Wisconsin for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 169 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
30% lower than Wisconsin average

Wisconsin average: $95K

Number of fines 1
52% fewer fines than Wisconsin average

Wisconsin average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Wisconsin average

Wisconsin average: 0.7

Fines amount comparison
Fines amount comparison
This facility $67K
Wisconsin average $95K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jan 30, 2024 · $67K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 30, 2024
$67K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
11% better than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.2
18% better than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.1%
43% better than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.4%
19% better than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.3%
In line with Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.8%
76% better than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.9%
8% worse than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.0%
In line with Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.7%
140% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 8.5%
69% worse than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.0%
31% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.4%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.6%
7% better than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 94.6%
15% better than Wisconsin average

Wisconsin average: 82.2%

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

67% of new residents, often for short stays.

Typical stay 20 days

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 70
Medicare
3
4.3% of residents
Medicaid
49
70% of residents
Private pay or other
18
25.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.5M Rank #43 / 161Net patient revenue — State benchmarkedThis home is ranked 43rd out of 161 homes in Wisconsin. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$64.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #90 / 161Payroll costs — State benchmarkedThis home is ranked 90th out of 161 homes in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.
$3.9M 37.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #148 / 161Payroll % of net patient revenue — State benchmarkedThis home is ranked 148th out of 161 homes in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.4M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (67% of admissions), and a typical private pay stay runs around 20 days.

Admissions
289 total

Coverage residents most often arrive under.

Medicare 25%
Private pay 67%
Medicaid 9%
Discharges
297 total

Coverage residents most often leave under.

Medicare 19%
Private pay 68%
Medicaid 13%

Places of interest near Kensington Care and Rehab Center

Address 3.3 miles from city center Info Estimated distance in miles from Waukesha's city center to Kensington Care and Rehab Center's address, calculated via Google Maps.

Calculate Travel Distance to Kensington Care and Rehab Center

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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NH
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NH
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67
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Kensington Care and Rehab Center
NH
HOS
MC
PC
RC
SNF
Waukesha -
150
Facility 150
WI AVG 61
Rank #13 / 494
-
5
Facility 5
WI AVG 44
Rank #534 / 556
-

Frequently Asked Questions about Kensington Care and Rehab Center

Who is the owner of Kensington Care and Rehab Center?

Kensington Care and Rehab Center is legally operated by Waukesha Healthcare And Rehabilitation Center, LLC, and administered by Christine Klekamp.

Is Kensington Care and Rehab Center in a walkable area?

Kensington Care and Rehab Center has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Kensington Care and Rehab Center?

Kensington Care and Rehab Center's occupancy is 44%.

Are pets allowed at Kensington Care and Rehab Center?

No, Kensington Care and Rehab Center has a no-pet policy.

Does Kensington Care and Rehab Center operate as a for-profit or non-profit?

Kensington Care and Rehab Center is registered as a for-profit in WI.

Who is the administrator of Kensington Care and Rehab Center?

Christine Klekamp is the administrator of Kensington Care and Rehab Center.

How many beds does Kensington Care and Rehab Center have?

Kensington Care and Rehab Center has 150 beds.

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