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Kensington Care and Rehab Center
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Waukesha, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Kensington Care and Rehab Center, Nursing Home in Waukesha, WI — Two women engaged in conversation on a porch

Kensington Care and Rehab Center

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Waukesha, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1810 Kensington Dr, Waukesha, WI 53188 View map Calculator: See prices in your area
Kensington Care and Rehab Center accepts Medicare, Medicaid, and private pay.
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Kensington Care and Rehab Center accepts Medicare, Medicaid, and private pay.

Overview of Kensington Care and Rehab Center

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Owned by JN Waukesha LLC, Kensington Care and Rehab Center is a nursing home in Waukesha, Wisconsin. The 150-bed facility’s location on Kensington Drive is in a car-dependent area. Families can pay through Medicare, Medicaid, and private pay when arranging coverage for rehabilitation stays and ongoing nursing care.

The home’s major focus is clinical rehabilitation. Orthopedic and post-surgical care are available. The facility also provides cardiac rehabilitation, neuro and stroke care, pulmonary care, renal care, bariatric care, and psychological or psychiatric support. Because of that broad clinical range, the community is able to serve residents recovering from surgery, hospitalization, or significant medical events that require skilled nursing and therapy services.

Residents stay an average of about 102 days, which means there’s a steady population of post-acute rehabilitation residents moving through recovery.

Nurse staffing averages 3 hours and 21 minutes per resident each day. Registered nurses, nurse aides, and licensed practical nurses contribute to that care. Hands-on assistance and clinical monitoring are also part of the daily routine. The facility also offers respite care for families who need temporary placement for a loved one.

The facility’s current occupancy rate is 54%, with 81 residents across its beds. That operating level may provide greater flexibility in bed availability and care scheduling than facilities operating near full capacity.

Facility Direct Line (262) 548-1400
Facility Direct Line (262) 548-1400
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 21m per day
Rank #136 / 178Nurse hours — State benchmarkedThis home is ranked 136th out of 178 homes in Wisconsin for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 178 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 28m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 5m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 56m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 10m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 21m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
102 days
Bed community size
150-bed community Rank #13 / 495Bed count — State benchmarkedThis home is ranked 13th out of 495 homes in Wisconsin for Bed Count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 5 / 100 Rank #533 / 580Walk Score — State benchmarkedThis home is ranked 533rd out of 580 homes in Wisconsin for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
44%
Rank #372 / 407Occupancy rate — State benchmarkedThis home is ranked 372nd out of 407 homes in Wisconsin for Occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Wisconsin average: 70%
Occupied beds
66 / 150
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeSkilled Care
CountyWaukesha
CMS Certification Number525242
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

Kensington Care and Rehab Center is legally operated by Christine Klekamp.

Owner NameWaukesha Healthcare And Rehabilitation Center, LLC
Profit StatusFor-profit

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Post-Acute Care

Contact Information

Fax(262) 548-1430

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsOrthopedic & Post-Surgical Care, Cardiac Care, Neuro & Stroke Care, Pulmonary Care, Renal Care, Bariatric Care, Psychology/Psychiatric Care

Contact Kensington Care and Rehab Center

Health Inspection History

Inspections since 2022
Total health inspections 5

State average N/A

Last Health inspection on May 2025

Total health citations
39 Rank #131 / 180Health citations — State benchmarkedThis home is ranked 131st out of 180 homes in Wisconsin for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 180 WI facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
7.8 Rank #171 / 180Citations per inspection — State benchmarkedThis home is ranked 171st out of 180 homes in Wisconsin for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 180 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

30 of 39 citations resulted from standard inspections; 7 of 39 resulted from complaint investigations; and 2 of 39 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
2
In line with State average

State average: N/A

Serious health citations
1
In line with State average

State average: N/A

2 critical citations State average: N/A
1 serious citation State average: N/A
33 moderate citations State average: N/A
3 minor citations State average: N/A
Citations history (last 4 years)
Abuse/Neglect moderate citation May 21, 2025
Corrected
Abuse/Neglect moderate citation May 21, 2025
Corrected
Administration minor citation May 21, 2025
Corrected
Infection Control moderate citation May 21, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 109
Employees 97
Contractors 12
Staff to resident ratio 1.56 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 34
Average shift 7.8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 24,424

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 6 RN Staff are full-time employees. No contractors work on this role. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 18 LPN Staff are full-time employees. No contractors work on this role. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 51 CNA Staff are full-time employees. No contractors work on this role. 51
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.3%

1,289 contractor hours this quarter

Qualified Social Worker: 5 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 2 Physical Therapy Aide: 1 Speech Language Pathologist: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5105111,55992100%7.9
Licensed Practical Nurse180185,81192100%8.3
Registered Nurse6061,38792100%7.7
Clinical Nurse Specialist6069227784%7.9
RN Director of Nursing3037605964%8
Other Dietary Services Staff2025596571%6.6
Administrator2025126470%8
Dietitian3034975762%8
Mental Health Service Worker1014966267%8
Nurse Practitioner1014846166%7.9
Physical Therapy Aide0114786065%8
Speech Language Pathologist0113576672%5.4
Physical Therapy Assistant0331804145%4.3
Respiratory Therapy Technician0221554145%3.6
Qualified Social Worker0551204145%2.8
Medication Aide/Technician1017489%9.2
Nurse Aide in Training101331213%2.7
Occupational Therapy Aide1012433%8
Other Social Services Staff1011822%8.9
51 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
6 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 84%
3 RN Director of Nursing
% of Days 64%
2 Other Dietary Services Staff
% of Days 71%
2 Administrator
% of Days 70%
3 Dietitian
% of Days 62%
1 Mental Health Service Worker
% of Days 67%
1 Nurse Practitioner
% of Days 66%
1 Physical Therapy Aide
% of Days 65%
1 Speech Language Pathologist
% of Days 72%
3 Physical Therapy Assistant
% of Days 45%
2 Respiratory Therapy Technician
% of Days 45%
5 Qualified Social Worker
% of Days 45%
1 Medication Aide/Technician
% of Days 9%
1 Nurse Aide in Training
% of Days 13%
1 Occupational Therapy Aide
% of Days 3%
1 Other Social Services Staff
% of Days 2%
View All Staffing Data

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $67K Rank #141 / 180Federal fines — State benchmarkedThis home is ranked 141st out of 180 homes in Wisconsin for Federal Fines. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 180 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
30% lower than State average

State average: $95K

Number of fines 1
52% fewer fines than State average

State average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.7

Fines amount comparison
Fines amount comparison
This facility $67K
State average $95K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jan 30, 2024 · $67K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 30, 2024
$67K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
11% better than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.2
18% better than State average

State average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.1%
43% better than State average

State average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.4%
19% better than State average

State average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.3%
In line with State average

State average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.8%
76% better than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.9%
8% worse than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.0%
In line with State average

State average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.7%
140% worse than State average

State average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 8.5%
69% worse than State average

State average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.0%
31% worse than State average

State average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.4%
In line with State average

State average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than State average

State average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.6%
7% better than State average

State average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 94.6%
15% better than State average

State average: 82.2%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

67% of new residents, often for short stays.

Typical stay 20 days

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 70
Medicare
3
4.3% of residents
Medicaid
49
70% of residents
Private pay or other
18
25.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.5M Rank #63 / 183Revenue — State benchmarkedThis home is ranked 63rd out of 183 homes in Wisconsin for Revenue. Shows this facility's annual revenue compared to the Wisconsin average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$64.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #90 / 183Payroll — State benchmarkedThis home is ranked 90th out of 183 homes in Wisconsin for Payroll. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.9M 37.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #142 / 183Payroll % — State benchmarkedThis home is ranked 142nd out of 183 homes in Wisconsin for Payroll %. Shows payroll as a percentage of revenue versus the Wisconsin average. Well-run Wisconsin facilities typically land around 62–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.4M
How we calculate these figures

This home is owned by Jn Waukesha LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525242

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (67% of admissions), and a typical private pay stay runs around 20 days.

Admissions
289 total

Coverage residents most often arrive under.

Medicare 25%
Private pay 67%
Medicaid 9%
Discharges
297 total

Coverage residents most often leave under.

Medicare 19%
Private pay 68%
Medicaid 13%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Kensington Care and Rehab Center

Address 3.3 miles from city center Info Estimated distance in miles from Waukesha's city center to Kensington Care and Rehab Center's address, calculated via Google Maps.

Calculate Travel Distance to Kensington Care and Rehab Center

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Frequently Asked Questions about Kensington Care and Rehab Center

Who is the owner of Kensington Care and Rehab Center?

Kensington Care and Rehab Center is legally operated by Christine Klekamp.

Is Kensington Care and Rehab Center in a walkable area?

Kensington Care and Rehab Center has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Kensington Care and Rehab Center?

Kensington Care and Rehab Center's occupancy is 44%.

Are pets allowed at Kensington Care and Rehab Center?

No, Kensington Care and Rehab Center has a no-pet policy.

Does Kensington Care and Rehab Center operate as a for-profit or non-profit?

Kensington Care and Rehab Center is registered as a for-profit in WI.

Who is the administrator of Kensington Care and Rehab Center?

Christine Klekamp is the administrator of Kensington Care and Rehab Center.

How many beds does Kensington Care and Rehab Center have?

Kensington Care and Rehab Center has 150 beds.

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