Knolls West Assisted Living

Nursing Home & Assisted Living · California, CA

CMS overall rating

16890 Green Tree Blvd, Victorville, CA 92395 View map

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Knolls West Assisted Living accepts Medicare, Medicaid, and private pay.

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Knolls West Assisted Living accepts Medicare, Medicaid, and private pay.

Overview of Knolls West Assisted Living

Operated by Knolls West Assisted Living LLC under parent company Knolls West Post Acute and administered by Terronsay Whaley, Knolls West Assisted Living is a 64-bed community in Victorville, California. The facility focuses on rehabilitation and short-term care. Families can pay through Medicare, Medicaid, and private pay to cover care costs.

Most stay an average of 61 days due to the community’s rehabilitation focus. Residents recovering from hospitalization, surgery, or acute illness can access on-site rehabilitation services. The facility maintains occupancy at about 90%, with stable operations and a steady census of short-term residents moving through the care cycle.

Residents receive an average of 4 hours and 1 minute of nursing care each day. Registered nurses provide 28 minutes of care daily. Nurse aides contribute 28 minutes, while LPN/LVN staff provide 1 hour and 14 minutes, and that level of hands-on support is best for post-acute rehabilitation residents who benefit from structured therapy and close monitoring during recovery.

The facility is located on Green Tree Boulevard in Victorville. The neighborhood’s Walk Score is 30, meaning some nearby services may be accessible on foot, although most trips require transportation. Knolls West Assisted Living has operated for 12 years, with established roots in the community and continuity in its rehabilitation programs.

(760) 245-0107

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to California state averages

Total nursing care / resident

4h 1m per day

This facility California avg (4h 13m per day)

vs California avg

-5%

3 of 6 metrics below state avg

Standout metric Nurse Aide is +11% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	28m per day	▼ 32% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 14m per day	▲ 3% State avg: 1h 12m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 56m per day	▲ 11% State avg: 2h 39m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 24m per day	▲ 8% State avg: 4h 5m per day · National avg: 3h 27m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 50% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	29m per day	▼ 7% State avg: 31m per day · National avg: 29m per day

Capacity and availability

61 days

64-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

12 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 30 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

90%

Higher than the California average: 72.8%

Occupied beds

58 / 64

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceJune 13, 2015

CountySan Bernardino

CMS Certification Number555251

Knolls West Assisted Living is legally operated by Knolls West Assisted Living Llc, and administrated by Terronsay Whaley.

Owner NameKnolls West Assisted Living LLC

Rehabilitation Services

24-Hour Staffing

Since 2021 · 5 years of data 5 citations 8 complaints 16 total visits 9 complaint visits 5 official inspections

Inspection Score

2 points above the California average for nursing homes (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection May 4, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	5	10	This facility has 50% fewer total citations than a typical California nursing home (5 vs. CA avg 10).↓ 50% better
Citations per year Average citations per year since 2021.	1	2	This facility has 50% fewer citations per year than a typical California nursing home (1 vs. CA avg 2).↓ 50% better
Citations per inspection Average citations per inspection.	0.3	3.3	This facility has 91% fewer citations per inspection than a typical California nursing home (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	17	16	This facility has 6% more total visits than a typical California nursing home (17 vs. CA avg 16).↑ 6% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	9	13	This facility has 31% fewer complaint visits than a typical California nursing home (9 vs. CA avg 13).↓ 31% better Rank #814 / 1397 Complaint visits — State benchmarked This home is ranked 814th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	3	7	This facility has 57% fewer other visits than a typical California nursing home (3 vs. CA avg 7).↓ 57% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	8	14	This facility has 43% fewer total complaints than a typical California nursing home (8 vs. CA avg 14).↓ 43% better
Complaints per year Average complaints per year since 2021.	1.6	2.8	This facility has 43% fewer complaints per year than a typical California nursing home (1.6 vs. CA avg 2.8).↓ 43% better

Show Inspection Reports

Inspections since 2022

Total health inspections 14

California average 12.5

Last Health inspection on May 2025

Total health citations

California average 50.2

Citations per inspection

3.57

California average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

36 of 50 citations resulted from standard inspections; 12 of 50 resulted from complaint investigations; and 2 of 50 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than California average

California average: 0.4

Serious health citations

100% worse than California average

California average: 1

0 critical citations California average: 0.4

2 serious citations California average: 1

46 moderate citations California average: 47.2

2 minor citations California average: 1.5

Citations history (last 4 years)

Administration minor citation May 22, 2025

Corrected

Environmental moderate citation May 22, 2025

Corrected

Infection Control moderate citation May 22, 2025

Corrected

Nursing Services moderate citation May 22, 2025

Corrected

Total staff 187

Employees 185

Contractors 2

Staff to resident ratio 1.72 : 1

5% fewer staff per resident than California average

Avg staff/day 82

Average shift 7.8 hours

0% compared with California average

Total staff hours (quarter) 59,102

Nursing staff breakdown

9.1 hours

8.2 hours

7.6 hours

Contractor staffing

46 contractor hours this quarter

Other Dietary Services Staff: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	95	0	95	30,676	92	100%	7.6
Licensed Practical Nurse	41	0	41	11,361	92	100%	8.2
Other Dietary Services Staff	10	1	11	2,973	92	100%	7.1
Registered Nurse	9	0	9	2,850	92	100%	9.1
Therapeutic Recreation Specialist	3	0	3	1,738	83	90%	8.6
RN Director of Nursing	5	0	5	1,640	81	88%	9.4
Nurse Practitioner	2	0	2	1,327	91	99%	10.3
Speech Language Pathologist	3	0	3	1,233	67	73%	8.9
Physical Therapy Aide	5	0	5	1,136	71	77%	5.4
Dental Services Staff	2	0	2	958	62	67%	8.3
Clinical Nurse Specialist	2	0	2	656	64	70%	7.9
Physical Therapy Assistant	2	0	2	577	65	71%	6.5
Respiratory Therapy Technician	2	0	2	528	66	72%	5.9
Administrator	1	0	1	512	64	70%	8
Qualified Social Worker	1	0	1	488	61	66%	8
Qualified Activities Professional	1	0	1	363	57	62%	6.4
Diagnostic X-ray Services Staff	1	0	1	60	5	5%	12
Medical Director	0	1	1	26	13	14%	2

95 Certified Nursing Assistant

% of Days 100%

41 Licensed Practical Nurse

% of Days 100%

11 Other Dietary Services Staff

% of Days 100%

9 Registered Nurse

% of Days 100%

3 Therapeutic Recreation Specialist

% of Days 90%

5 RN Director of Nursing

% of Days 88%

2 Nurse Practitioner

% of Days 99%

3 Speech Language Pathologist

% of Days 73%

5 Physical Therapy Aide

% of Days 77%

2 Dental Services Staff

% of Days 67%

2 Clinical Nurse Specialist

% of Days 70%

2 Physical Therapy Assistant

% of Days 71%

2 Respiratory Therapy Technician

% of Days 72%

1 Administrator

% of Days 70%

1 Qualified Social Worker

% of Days 66%

1 Qualified Activities Professional

% of Days 62%

1 Diagnostic X-ray Services Staff

% of Days 5%

1 Medical Director

% of Days 14%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 11.2

69% worse than California average

California average: 6.6

Functional decline score 16.6

46% worse than California average

California average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 20.8%

88% worse than California average

California average: 11.1%

Walking Ability Worsened 24.4%

103% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 4.6%

60% better than California average

California average: 11.3%

Falls with Major Injury 1.4%

17% better than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers 7.9%

60% worse than California average

California average: 5.0%

Urinary Tract Infection 3.1%

150% worse than California average

California average: 1.2%

Lost Too Much Weight 1.6%

62% better than California average

California average: 4.2%

Depressive Symptoms 95.0%

1319% worse than California average

California average: 6.7%

Antipsychotic Use 7.6%

25% better than California average

California average: 10.1%

Pneumococcal Vaccine 97.2%

In line with California average

California average: 98.5%

Influenza Vaccine 95.2%

In line with California average

California average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 86.4%

8% worse than California average

California average: 94.0%

Antipsychotic medication increase 3.1%

113% worse than California average

California average: 1.5%

Influenza Vaccine 85.2%

9% worse than California average

California average: 93.2%

Breakdown by payment type

Medicare

63% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

20% of new residents, often for short stays.

Typical stay 29 days

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 4 - 5 months

Total residents 109

Medicare

44% of residents

Medicaid

47.7% of residents

Private pay or other

8.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Knolls West Assisted Living from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 90.3% ↑ 6.6pp vs 2022

Net Patient Income $845.3K ↓ ~$402.3K vs 2022

Payroll Costs $11.1M ↑ ~$2.0M vs 2022

Operating Margin 3.8% ↓ 2.2pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	139.6%	83.7%	88.7%	94.3%	93.4%	92.4%	92.3%	94.4%	93.4%	81.4%	74.0%	83.7%	90.3%
Beds	99	178	178	116	116	116	116	116	116	118	118	118	118
Net Income	$1,298,278	$1,392,006	$12,974,712	$3,920,463	$4,376,345	$4,705,165	$4,198,065	$3,645,157	$4,354,249	$5,414,079	$3,285,429	$2,008,340	$1,656,075
Gross Revenue	$15,282,163	$17,409,256	$22,776,232	$20,015,532	$34,466,632	$35,261,929	$34,869,660	$34,321,579	$38,058,364	$32,416,290	$28,558,149	$31,128,597	$46,525,283
Operating Expenses	$10,500,024	$11,441,672	$12,606,791	$11,999,448	$13,316,369	$14,581,658	$14,787,488	$15,519,738	$17,151,898	$21,008,557	$18,652,776	$19,587,111	$21,563,907
Net Patient Income	$1,144,565	$1,210,716	$737,400	$3,499,203	$4,024,322	$4,195,591	$3,798,097	$3,182,226	$3,962,581	$4,873,675	$2,708,034	$1,247,586	$845,280
Net Patient Revenue	$11,644,589	$12,652,388	$13,344,191	$15,498,651	$17,340,691	$18,777,249	$18,585,585	$18,701,964	$21,114,479	$25,882,232	$21,360,810	$20,834,697	$22,409,187
Payroll Costs	$6,031,008	$6,263,883	$6,687,011	$6,316,950	$7,441,023	$7,770,849	$8,604,249	$8,902,780	$9,049,110	$8,678,023	$8,362,090	$9,087,093	$11,092,377
Operating Margin %	9.8%	9.6%	5.5%	22.6%	23.2%	22.3%	20.4%	17.0%	18.8%	18.8%	12.7%	6.0%	3.8%
Medicare %	13.3%	15.4%	14.0%	39.4%	52.9%	58.6%	57.7%	56.8%	65.9%	72.6%	61.5%	57.4%	50.7%
Medicaid %	36.7%	37.9%	34.6%	43.8%	34.8%	26.6%	28.2%	28.1%	20.4%	20.7%	26.1%	30.2%	39.9%
Private %	50.1%	46.7%	51.4%	16.8%	12.3%	14.9%	14.1%	15.2%	13.7%	6.7%	12.4%	12.5%	9.4%
Net Patient Revenue/Day	$231	$232	$232	$388	$438	$478	$476	$468	$534	$736	$670	$578	$576
Cost/Day	$208	$210	$219	$300	$337	$372	$378	$388	$434	$598	$585	$544	$555
Avg Length of Stay	36.5 days	39.9 days	37.5 days	43.7 days	43.9 days	38.8 days	36.1 days	40.9 days	50.0 days	57.2 days	41.7 days	38.1 days	60.9 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$22.4M

Net patient income

$845.3K

Privately-owned community Operated by a single business entity.

Net patient revenue

$22.4M

Net patient income

$845.3K

Other income

$810.8K

Payroll costs

$11.1M 49.5% of net patient revenue

Other operating costs

$10.5M

Total costs

$21.6M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (63% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 63%

Private pay 20%

Medicaid 17%

Coverage residents most often leave under.

Medicare 55%

Private pay 19%

Medicaid 25%

3.0 miles from city center Estimated distance in miles from Victorville's city center to Knolls West Assisted Living's address, calculated via Google Maps.

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Compare Nursing Home around California

The information below is reported by the California Department of Social Services and Department of Public Health.

5 facilities compared · CMS & CA Dept. of Health data


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The Reutlinger Community	NH AL IL MC	Danville	120 Facility 120 CA AVG 103 Rank #561 / 1657	65.0% Facility 65.0% CA AVG 84.7% Rank #1121 / 1537	-23%	5.32 Facility 5.32 CA AVG 4.22 Rank #27 / 354	-17%	+26%	$0 Facility $0 CA AVG $56.5k Rank #1 / 362	86 Facility 86 CA AVG 81 Rank #630 / 1401	17 Facility 17 CA AVG 50.2 Rank #26 / 361	3.4 Facility 3.4 CA AVG 4.6 Rank #107 / 361	-	78	A+	30 Facility 30 CA AVG 57 Rank #1720 / 2092	The Reutlinger Community	$21.7M Facility $21.7M CA AVG $17.0M Rank #123 / 355	$11.8M Facility $11.8M CA AVG $7.0M Rank #45 / 355	54.6% Facility 54.6% CA AVG 45.2% Rank #48 / 355	55534
Bayshire Carlsbad	NH AL IL MC	Carlsbad (Palamai)	125 Facility 125 CA AVG 103 Rank #526 / 1657	93.6% Facility 93.6% CA AVG 84.7% Rank #225 / 1537	+11%	3.24 Facility 3.24 CA AVG 4.22 Rank #336 / 354	+54%	-23%	$0 Facility $0 CA AVG $56.5k Rank #1 / 362	79 Facility 79 CA AVG 81 Rank #881 / 1401	26 Facility 26 CA AVG 50.2 Rank #86 / 361	4.3 Facility 4.3 CA AVG 4.6 Rank #196 / 361	-	117	A+	59 Facility 59 CA AVG 57 Rank #1088 / 2092	Skilled Camino LLC	$12.9M Facility $12.9M CA AVG $17.0M Rank #263 / 355	$5.1M Facility $5.1M CA AVG $7.0M Rank #285 / 355	39.7% Facility 39.7% CA AVG 45.2% Rank #201 / 355	555745
Heritage Gardens	NH AL IL MC	Loma Linda	64 Facility 64 CA AVG 103 Rank #1051 / 1657	85.9% Facility 85.9% CA AVG 84.7% Rank #437 / 1537	+1%	4.44 Facility 4.44 CA AVG 4.22 Rank #105 / 354	-14%	+5%	$0 Facility $0 CA AVG $56.5k Rank #1 / 362	71 Facility 71 CA AVG 81 Rank #1079 / 1401	45 Facility 45 CA AVG 50.2 Rank #204 / 361	3.8 Facility 3.8 CA AVG 4.6 Rank #152 / 361	1	55	A+	47 Facility 47 CA AVG 57 Rank #1422 / 2092	Cotton Family Revocable Trust	$12.3M Facility $12.3M CA AVG $17.0M Rank #241 / 355	$6.3M Facility $6.3M CA AVG $7.0M Rank #235 / 355	51% Facility 51% CA AVG 45.2% Rank #150 / 355	55183
Knolls West Assisted Living	NH AL	Victorville	64 Facility 64 CA AVG 103 Rank #1051 / 1657	90.3% Facility 90.3% CA AVG 84.7% Rank #313 / 1537	+7%	4.02 Facility 4.02 CA AVG 4.22 Rank #184 / 354	-46%	-5%	$0 Facility $0 CA AVG $56.5k Rank #1 / 362	83 Facility 83 CA AVG 81 Rank #765 / 1401	50 Facility 50 CA AVG 50.2 Rank #226 / 361	3.6 Facility 3.6 CA AVG 4.6 Rank #123 / 361	2	114	A+	30 Facility 30 CA AVG 57 Rank #1720 / 2092	Knolls West Post Acute LLC	$22.4M Facility $22.4M CA AVG $17.0M Rank #9 / 355	$11.1M Facility $11.1M CA AVG $7.0M Rank #93 / 355	49.5% Facility 49.5% CA AVG 45.2% Rank #352 / 355	555251

Nursing Home Explorer

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Is Knolls West Assisted Living in a walkable area?

Knolls West Assisted Living has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Knolls West Assisted Living?

Knolls West Assisted Living's occupancy is 90%.

Who is the administrator of Knolls West Assisted Living?

Terronsay Whaley is the administrator of Knolls West Assisted Living.

How many beds does Knolls West Assisted Living have?

Knolls West Assisted Living has 64 beds.

Has Knolls West Assisted Living had any recent deficiencies or citations?

Knolls West Assisted Living has had 5 recently reported deficiencies.

What is the address of Knolls West Assisted Living?

Knolls West Assisted Living is located at 16890 GREEN TREE BLVD.

What is the phone number of Knolls West Assisted Living?

(760) 245-0107 will put you in contact with the team at Knolls West Assisted Living.

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Knolls West Assisted Living

Overview of Knolls West Assisted Living

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Contact Knolls West Assisted Living

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

95 Certified Nursing Assistant

41 Licensed Practical Nurse

11 Other Dietary Services Staff

9 Registered Nurse

3 Therapeutic Recreation Specialist

5 RN Director of Nursing

2 Nurse Practitioner

3 Speech Language Pathologist

5 Physical Therapy Aide

2 Dental Services Staff

2 Clinical Nurse Specialist

2 Physical Therapy Assistant

2 Respiratory Therapy Technician

1 Administrator

1 Qualified Social Worker

1 Qualified Activities Professional

1 Diagnostic X-ray Services Staff

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Knolls West Assisted Living

Calculate Travel Distance to Knolls West Assisted Living

Compare Nursing Home around California

Financial Assistance for Nursing Home in California

Multipurpose Senior Services Program

In-Home Supportive Services (IHSS)

Multipurpose Senior Services Program (MSSP)

Property Tax Postponement Program (PTP)

Assisted Living Waiver (ALW)

California CARES Program

Guides for Better Senior Living

Financial Assistance for
Nursing Home in California