Lilac Manor Rehabilitation and Nursing Center
Nursing Home & Skilled Nursing · Rochester, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Lilac Manor Rehabilitation and Nursing Center

Nursing Home & Skilled Nursing · Rochester, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Lilac Manor Rehabilitation and Nursing Center accepts Medicare, Medicaid, and private pay.

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

21 points below the New York average for nursing homes (83/100)

Rank #595 / 608 in New York Inspection Score — State benchmarked This home is ranked 595th out of 608 homes in New York for inspection score. Shows this facility's inspection score compared to the New York average among 608 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 62 out of 100. Letter grade D-. 21 points below the New York average for nursing homes (83/100)

Enforcement Actions Info Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

Since 2016
6 enforcement actions

This facility has 6 enforcement actions. 33% of New York nursing homes have zero, and the statewide average is 1.6.

  • September 18, 2021 Quality of Care #NH-21-226
  • April 23, 2021 Quality of Care #NH-21-130
  • November 21, 2020 Quality of Care #NH-21-052
  • August 22, 2019 Multiple Deficiencies #NH-20-014
  • May 21, 2018 Multiple Deficiencies #NH-18-048
  • April 18, 2016 Quality of Care #NH-17-015

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New York state average
Overall vs. NY average 10 Worse Metrics worse than New York average:
• Total citations (323% above)
• Health citations (150% above)
• Life safety citations (25% above)
• Citations per inspection (86% above)
• Inspections with citations (325% above)
• Inspection citation rate (84% above)
• Total complaints (105% above)
• Complaints per year (105% above)
• Complaints per bed (148% above)
• Complaint investigations (113% above)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 5513 This facility has 323% more total citations than a typical New York nursing home (55 vs. NY avg 13).↑ 323% worse
Health citations Info Citations related to resident care, clinical practices, and day-to-day operations. 5020 This facility has 150% more health citations than a typical New York nursing home (50 vs. NY avg 20).↑ 150% worse
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 54 This facility has 25% more life safety citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse
Citations per inspection Info Average citations per inspection. 2.61.4 This facility has 86% more citations per inspection than a typical New York nursing home (2.6 vs. NY avg 1.4).↑ 86% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 219 This facility has had 133% more total inspections than the New York average (21 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 133% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 174 This facility has 325% more inspections with citations than a typical New York nursing home (17 vs. NY avg 4).↑ 325% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 81%44% This facility has 37 percentage points higher inspection citation rate than a typical New York nursing home (81% vs. NY avg 44%).↑ 37% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 16279 This facility has 105% more total complaints than a typical New York nursing home (162 vs. NY avg 79).↑ 105% worse
Complaints per year Info Average complaints per year since 2022. 40.519.8 This facility has 105% more complaints per year than a typical New York nursing home (40.5 vs. NY avg 19.8).↑ 105% worse
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 1.240.50 This facility has 148% more complaints per bed than a typical New York nursing home (1.24 vs. NY avg 0.5).↑ 148% worse
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 3215 This facility has 113% more complaint investigations than a typical New York nursing home (32 vs. NY avg 15).↑ 113% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on August 20, 2025 found one isolated level 2 deficiency for notifying of changes, with no immediate jeopardy or actual harm.
  • The June 6, 2024 inspection cited 22 deficiencies across ADL care, medication labeling, nurse staffing, and care plans, many of which were corrected by September 2024.
  • The facility had repeated quality-of-care deficiencies in nurse staffing, ADL care, and notification of changes across multiple inspections from 2022 to 2024.

Health Inspection History

Inspections since 2021
Total health inspections 4

New York average 3.6


Last Health inspection on Aug 2025

Total health citations
36 Rank #366 / 401Health citations — State benchmarkedThis home is ranked 366th out of 401 homes in New York for health citations. Shows this facility's total health deficiency citations benchmarked to the New York State average, with a ranking across all 401 NY facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New York average 18.5

Citations per inspection
9 Rank #377 / 401Citations per inspection — State benchmarkedThis home is ranked 377th out of 401 homes in New York for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New York mean across 401 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 36 citations resulted from standard inspections; 2 of 36 resulted from complaint investigations; and 13 of 36 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than New York average

New York average: 0.2


Serious health citations
0
100% better than New York average

New York average: 0.2

0 critical citations New York average: 0.2

0 serious citations New York average: 0.2

30 moderate citations New York average: 17.4

6 minor citations New York average: 0.7
Citations history (last 5 years)
Resident Rights moderate citation Aug 20, 2025
Corrected

Abuse/Neglect moderate citation Jun 06, 2024
Corrected

Abuse/Neglect moderate citation Jun 06, 2024
Corrected

Administration moderate citation Jun 06, 2024
Corrected

Infection Prevention & Vaccination

How this facility protects residents through staff vaccination policies and immunization practices.

Employee Flu Vaccination Rate: 88%

Percentage of facility employees vaccinated against influenza.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 155
Employees 153
Contractors 2
Staff to resident ratio 1.32 : 1
656% more staff per resident than New York average
New York average ratio: 0.18 : 1 New York average ratio: 0.18 : 1See full New York ranking
Avg staff/day 65
Average shift 8.2 hours
6% better than New York average
New York average: 7.7 hours New York average shift: 7.7 hoursSee full New York ranking
Total staff hours (quarter) 48,868

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 12 RN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 39 LPN Staff are full-time employees. No contractors work on this role. 39
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 69 CNA Staff are full-time employees. No contractors work on this role. 69
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.2%

97 contractor hours this quarter

Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6906923,79692100%8
Licensed Practical Nurse3903911,43192100%9
Registered Nurse120124,37792100%8.6
Clinical Nurse Specialist7072,1647379%7.3
Respiratory Therapy Technician7071,5887379%7.3
RN Director of Nursing2021,0368390%8.8
Physical Therapy Aide4049607076%7.5
Physical Therapy Assistant7079177379%7.2
Nurse Practitioner1014706166%7.7
Administrator1014435964%7.5
Mental Health Service Worker1014415762%7.7
Qualified Social Worker1014345762%7.6
Speech Language Pathologist1013705155%7.3
Occupational Therapy Aide1013456267%5.6
Medical Director011521314%4
Occupational Therapy Assistant011451314%3.5
69 Certified Nursing Assistant
% of Days 100%
39 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 79%
7 Respiratory Therapy Technician
% of Days 79%
2 RN Director of Nursing
% of Days 90%
4 Physical Therapy Aide
% of Days 76%
7 Physical Therapy Assistant
% of Days 79%
1 Nurse Practitioner
% of Days 66%
1 Administrator
% of Days 64%
1 Mental Health Service Worker
% of Days 62%
1 Qualified Social Worker
% of Days 62%
1 Speech Language Pathologist
% of Days 55%
1 Occupational Therapy Aide
% of Days 67%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 14%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $0 Rank #1 / 402Federal fines — State benchmarkedThis home is ranked 1st out of 402 homes in New York for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the New York average among facilities with fines, and where it ranks among 402 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% lower than New York average

New York average: $66K

Number of fines 0
100% fewer fines than New York average

New York average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
759% more payment denials than New York average

New York average: 0.1

Fines amount comparison
Fines amount comparison
This facility $0
New York average $66K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jun 6, 2024 · 73 days

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jun 6, 2024
73 days

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.9
30% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.3
In line with New York average

New York average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.5%
48% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 9.5%
43% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 37.0%
73% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.9%
36% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.5%
19% worse than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
28% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.1%
In line with New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.5%
81% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.3%
50% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 79.4%
13% worse than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.7%
6% worse than New York average

New York average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 43.9%
43% worse than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
42% worse than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 45.8%
42% worse than New York average

New York average: 78.8%

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

33% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

33% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 117
Medicare
16
13.7% of residents
Medicaid
94
80.3% of residents
Private pay or other
7
6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Individual
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.6M
For-profit Individual
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.2M Rank #350 / 388Revenue — State benchmarkedThis home is ranked 350th out of 388 homes in New York for revenue. Shows this facility's annual revenue compared to the New York average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.6M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$822.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #295 / 388Payroll — State benchmarkedThis home is ranked 295th out of 388 homes in New York for payroll. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$9.1M 74.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #18 / 388Payroll % — State benchmarkedThis home is ranked 18th out of 388 homes in New York for payroll %. Shows payroll as a percentage of revenue versus the New York average. Well-run New York facilities typically land around 53–65% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$14.7M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (34% of admissions), and a typical Medicare stay runs around 2 months.

Admissions
160 total

Coverage residents most often arrive under.

Medicare 34%
Private pay 33%
Medicaid 33%
Discharges
301 total

Coverage residents most often leave under.

Medicare 17%
Private pay 42%
Medicaid 42%

Places of interest near Lilac Manor Rehabilitation and Nursing Center

Address 1.1 miles from city center Info Estimated distance in miles from Rochester's city center to Lilac Manor Rehabilitation and Nursing Center's address, calculated via Google Maps.

Calculate Travel Distance to Lilac Manor Rehabilitation and Nursing Center

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Address

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Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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335769
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AL
HOS
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335620
Lilac Manor Rehabilitation and Nursing Center
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200
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36
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335488

Financial Assistance for
Nursing Home in New York

Lilac Manor Rehabilitation and Nursing Center is located in Park Rochester, New York State.
Here are the financial assistance programs available to residents in New York State.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Frequently Asked Questions about Lilac Manor Rehabilitation and Nursing Center

What neighborhood is Lilac Manor Rehabilitation and Nursing Center in?

Lilac Manor Rehabilitation and Nursing Center is in the Park Avenue neighborhood of Rochester.

Who is the owner of Lilac Manor Rehabilitation and Nursing Center?

Lilac Manor Rehabilitation and Nursing Center is legally operated by Wesley Gardens Corporation (Not for Profit).

Is Lilac Manor Rehabilitation and Nursing Center in a walkable area?

Lilac Manor Rehabilitation and Nursing Center has a walk score of 89. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Lilac Manor Rehabilitation and Nursing Center?

According to NY state health department records, Lilac Manor Rehabilitation and Nursing Center's license number is 2701352N.

What is the occupancy rate at Lilac Manor Rehabilitation and Nursing Center?

Lilac Manor Rehabilitation and Nursing Center's occupancy is 65%.

Are pets allowed at Lilac Manor Rehabilitation and Nursing Center?

No, Lilac Manor Rehabilitation and Nursing Center has a no-pet policy.

Does Lilac Manor Rehabilitation and Nursing Center operate as a for-profit or non-profit?

Lilac Manor Rehabilitation and Nursing Center is registered as a for-profit in NY.

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