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Lourdes Senior Community
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Waterford Twp, MI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Front entrance of the F&M senior living facility Exterior view of the facility's outdoor garden area Cozy kitchen area in a senior living apartment Cozy interior of a resident room with furniture Common area with dining tables and kitchenette

Lourdes Senior Community

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Waterford Twp, MI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2300 Watkins Lake Rd, Waterford Twp, MI 48328 View map Calculator: See prices in your area
Lourdes Senior Community accepts Medicare, Medicaid, and private pay.
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Calculator: See prices in your area
Lourdes Senior Community accepts Medicare, Medicaid, and private pay.

Overview of Lourdes Senior Community

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Tucked away in Oakland County, Waterford, Michigan, Lourdes Senior Community is an exceptional senior living community that offers independent living, assisted living, memory care, rehab care, and long-term care. Here, residents get the independence they want and the support they need with the help of a compassionate team, available any time of the day to address their needs. The community commits itself to making residents’ lives much easier with housekeeping and laundry, transportation services, and maintenance.

At Lourdes Senior Community, residents are provided with everything they need to stay active and engaged. From specialized programs and amenities to a broad range of activities, residents will never run out of things to do. Dining is an enjoyable experience with chef-prepared meals that cater to unique dietary needs or preferences. Regular safety and wellness checks and emergency call systems throughout the community provide residents the peace of mind that comes from knowing you are staying in a safe and secure environment.

Facility Direct Line (248) 963-7189
Facility Direct Line (248) 963-7189
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 59.4% Above MI avg. ▲ 59.4% Above MI avg.MI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 76.9% Above MI avg. ▲ 76.9% Above MI avg.MI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 14.4% Above MI avg. ▲ 14.4% Above MI avg.MI average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 33.0% Above MI avg. ▲ 33.0% Above MI avg.MI average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Michigan averages

Rank #41 / 129Nurse hours — State benchmarkedThis home is ranked 41st out of 129 homes we track in Michigan for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Michigan average, with a ranking across 129 Michigan facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 41st out of 129 homes we track in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 16m

At state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
55m
+10% State avg: 50m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 7m
+19% State avg: 57m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 13m
−12% State avg: 2h 31m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 46m
Avg State avg: 3h 47m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
10m
+132% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
38m
+27% State avg: 30m per day · National avg: 29m per day

1 of 6 metrics below state avg

Standout metric: Physical Therapist is +132% above Michigan average

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 80 Rank #175 / 428Bed count — State benchmarkedThis home is ranked 175th out of 428 homes we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking. 80-bed community

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #615 / 674Walk Score — State benchmarkedThis home is ranked 615th out of 674 homes we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
8 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #44 / 105Occupancy rate — State benchmarkedThis home is ranked 44th out of 105 homes we track in Michigan for occupancy. Shows this facility's occupancy rate versus the Michigan average, with its Statewide rank out of 105. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
88% This home usually has limited availability 88%
Higher occupancy than the Michigan average: 76.7%
Residents per day (avg)
70
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
63 days

Contact Lourdes Senior Community

CMS Health Inspection History

Inspections Since 2023 · 3 years of data
Total health inspections 3

State average 6.5

Last Health inspection on Aug 2025

Total health citations
11 Rank #15 / 128Health citations — State benchmarkedThis home is ranked 15th out of 128 homes we track in Michigan for health citations. Shows this facility's total health deficiency citations benchmarked to the Michigan State average, with a ranking across all 128 MI facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 33.5

Citations per inspection
3.67 Rank #36 / 128Citations per inspection — State benchmarkedThis home is ranked 36th out of 128 homes we track in Michigan for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Michigan mean across 128 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 5.18

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 11 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than State average

State average: 0.3

Serious health citations
1
47% better than State average

State average: 1.9

0 critical citations State average: 0.3
1 serious citation State average: 1.9
10 moderate citations State average: 30.8
0 minor citations State average: 0.5
Citations history (last 3 years)
Quality of Care moderate citation Aug 28, 2025
Corrected
Administration moderate citation Jul 23, 2024
Corrected
Infection Control moderate citation Jul 23, 2024
Corrected
Nutrition moderate citation Jul 23, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 114
Employees 93
Contractors 21
Staff to resident ratio 1.84 : 1
8% more staff per resident than Michigan average
Michigan average ratio: 1.70 : 1 Michigan average ratio: 1.70 : 1See full Michigan ranking
Avg staff/day 47
Average shift 7.6 hours
0% compared with Michigan average
Michigan average: 7.9 hours Michigan average shift: 7.9 hoursSee full Michigan ranking
Total staff hours (quarter) 33,028

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 16 RN Staff are full-time employees. No contractors work on this role. 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 22 LPN Staff are full-time employees. No contractors work on this role. 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 37 CNA Staff are full-time employees. No contractors work on this role. 37
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

12.5%

4,132 contractor hours this quarter

Physical Therapy Assistant: 5 Speech Language Pathologist: 4 Respiratory Therapy Technician: 4 Qualified Social Worker: 3 Physical Therapy Aide: 2 Clinical Nurse Specialist: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant3703713,50392100%7.7
Licensed Practical Nurse220226,18592100%8.3
Registered Nurse160163,71192100%9.9
Other Dietary Services Staff6061,3838896%5.3
RN Director of Nursing3031,3306470%7.9
Speech Language Pathologist0449787480%6.9
Respiratory Therapy Technician0449078592%6
Physical Therapy Assistant0558788087%6.1
Mental Health Service Worker2026856368%7.9
Physical Therapy Aide0225877683%6
Clinical Nurse Specialist1125286166%8
Occupational Therapy Aide1015046368%8
Nurse Practitioner3034966065%8
Administrator1014495964%7.6
Dietitian1014445863%7.6
Qualified Social Worker0334286571%6.6
Occupational Therapy Assistant011241213%2
Medical Director0111178%1.6
37 Certified Nursing Assistant
% of Days 100%
22 Licensed Practical Nurse
% of Days 100%
16 Registered Nurse
% of Days 100%
6 Other Dietary Services Staff
% of Days 96%
View All Staffing Data

Penalties and fines

Includes penalties issued in 2023

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $16K Rank #81 / 129Federal fines — State benchmarkedThis home is ranked 81st out of 129 homes we track in Michigan for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Michigan average among facilities with fines, and where it ranks among 129 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
80% lower than Michigan average

Michigan average: $76K

Number of fines 1
51% fewer fines than Michigan average

Michigan average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Michigan average

Michigan average: 0.8

Fines amount comparison
Fines amount comparison
This facility $16K
Michigan average $76K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Aug 24, 2023 · $16K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 24, 2023
$16K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.4
24% worse than Michigan average

Michigan average: 8.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.0
53% worse than Michigan average

Michigan average: 16.3

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.2%
10% better than Michigan average

Michigan average: 12.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 31.0%
102% worse than Michigan average

Michigan average: 15.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.7%
55% worse than Michigan average

Michigan average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.7%
14% better than Michigan average

Michigan average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.4%
41% better than Michigan average

Michigan average: 5.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Michigan average

Michigan average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.9%
32% better than Michigan average

Michigan average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Michigan average

Michigan average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 2.3%
85% better than Michigan average

Michigan average: 15.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
5% better than Michigan average

Michigan average: 94.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Michigan average

Michigan average: 95.0%

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.5%
13% better than Michigan average

Michigan average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
55% better than Michigan average

Michigan average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 89.5%
13% better than Michigan average

Michigan average: 79.5%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

64% of new residents, often for short stays.

Typical stay 28 days

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 62
Medicare
23
37.1% of residents
Medicaid
32
51.6% of residents
Private pay or other
7
11.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Church Related
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$155.5K
Nonprofit Church Related
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.9M Rank #67 / 120Net patient revenue — State benchmarkedThis home is ranked 67th out of 120 homes we track in Michigan. Shows this facility's net patient revenue compared to the Michigan average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$155.5K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$583.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #82 / 120Payroll costs — State benchmarkedThis home is ranked 82nd out of 120 homes we track in Michigan. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Michigan average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$5.6M 51.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #86 / 120Payroll % of net patient revenue — State benchmarkedThis home is ranked 86th out of 120 homes we track in Michigan. Shows payroll as a percentage of net patient revenue versus the Michigan average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.4M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$11.0M
How we calculate these figures

This home is owned by Richard Acho

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 235252

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (64% of admissions), and a typical private pay stay runs around 28 days.

Admissions
426 total

Coverage residents most often arrive under.

Medicare 34%
Private pay 64%
Medicaid 2%
Discharges
398 total

Coverage residents most often leave under.

Medicare 31%
Private pay 63%
Medicaid 6%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Jason Mize

Administrator of Lourdes Rehabilitation and Healthcare Center

Places of interest near Lourdes Senior Community

Address 1.7 miles from city center Info Estimated distance in miles from Waterford Twp's city center to Lourdes Senior Community's address, calculated via Google Maps.

Calculate Travel Distance to Lourdes Senior Community

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Michigan average is: 59.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Iron County Medical Care Facility ★ ★ ★ ★ ★
NH
AL
MC
SNF
Crystal Falls
200
Facility 200
MI AVG 74
Rank #7 / 428
56.8%
Facility 56.8%
MI AVG 76.7%
Rank #83 / 105
-26%
5.16
Facility 5.16
MI AVG 4.30
Rank #15 / 129
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ -8%+20%
$0
Facility $0
MI AVG $87.6k
Rank #1 / 129
17
Facility 17
MI AVG 33.5
Rank #29 / 128
4.3
Facility 4.3
MI AVG 5.2
Rank #48 / 128
-114A+
11
Facility 11
MI AVG 40
Rank #595 / 674
County Of Iron
$16.4MFiscal year ending 12/2023
Facility $16.4MFiscal year ending 12/2023
MI AVG $13.2M
Rank #31 / 120
$14.7MFiscal year ending 12/2023
Facility $14.7MFiscal year ending 12/2023
MI AVG $7.7M
Rank #9 / 120
89.3%Fiscal year ending 12/2023
Facility 89.3%Fiscal year ending 12/2023
MI AVG 59.2%
Rank #6 / 120
235257
Chelsea Retirement Community ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Chelsea
172
Facility 172
MI AVG 74
Rank #18 / 428
48.3%
Facility 48.3%
MI AVG 76.7%
Rank #94 / 105
-37%
4.38
Facility 4.38
MI AVG 4.30
Rank #38 / 129
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ -12%+2%
$0
Facility $0
MI AVG $87.6k
Rank #1 / 129
14
Facility 14
MI AVG 33.5
Rank #20 / 128
3.5
Facility 3.5
MI AVG 5.2
Rank #33 / 128
-83-
13
Facility 13
MI AVG 40
Rank #576 / 674
Umrcph, Inc
$36.6MFiscal year ending 06/2024
Facility $36.6MFiscal year ending 06/2024
MI AVG $13.2M
Rank #1 / 120
$19.8MFiscal year ending 06/2024
Facility $19.8MFiscal year ending 06/2024
MI AVG $7.7M
Rank #2 / 120
54.3%Fiscal year ending 06/2024
Facility 54.3%Fiscal year ending 06/2024
MI AVG 59.2%
Rank #68 / 120
235021
Lourdes Senior Community ★ ★ ★ ★ ★
NH
AL
HOS
IL
MC
SNF
Waterford Twp (Watkins-Pontiac Estates)
80
Facility 80
MI AVG 74
Rank #175 / 428
87.5%
Facility 87.5%
MI AVG 76.7%
Rank #44 / 105
+14%
4.26
Facility 4.26
MI AVG 4.30
Rank #41 / 129
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +37%-1%
$15.6k
Facility $15.6k
MI AVG $87.6k
Rank #81 / 129
11
Facility 11
MI AVG 33.5
Rank #15 / 128
3.7
Facility 3.7
MI AVG 5.2
Rank #36 / 128
170-
8
Facility 8
MI AVG 40
Rank #615 / 674
Richard Acho
$10.9MFiscal year ending 12/2023
Facility $10.9MFiscal year ending 12/2023
MI AVG $13.2M
Rank #67 / 120
$5.6MFiscal year ending 12/2023
Facility $5.6MFiscal year ending 12/2023
MI AVG $7.7M
Rank #82 / 120
51.7%Fiscal year ending 12/2023
Facility 51.7%Fiscal year ending 12/2023
MI AVG 59.2%
Rank #86 / 120
235252
The Rivers Assisted Living ★ ★ ★ ★ ☆
NH
AL
IL
MC
SNF
Grosse Pointe Woods
100
Facility 100
MI AVG 74
Rank #126 / 428
23.0%
Facility 23.0%
MI AVG 76.7%
Rank #104 / 105
-70%
4.61
Facility 4.61
MI AVG 4.30
Rank #29 / 129
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ -56%+7%
$0
Facility $0
MI AVG $87.6k
Rank #1 / 129
21
Facility 21
MI AVG 33.5
Rank #43 / 128
4.2
Facility 4.2
MI AVG 5.2
Rank #46 / 128
-23-
84
Facility 84
MI AVG 40
Rank #19 / 674
Heather Montpas
$9.4MFiscal year ending 12/2023
Facility $9.4MFiscal year ending 12/2023
MI AVG $13.2M
Rank #86 / 120
$5.0MFiscal year ending 12/2023
Facility $5.0MFiscal year ending 12/2023
MI AVG $7.7M
Rank #94 / 120
52.5%Fiscal year ending 12/2023
Facility 52.5%Fiscal year ending 12/2023
MI AVG 59.2%
Rank #79 / 120
235709
Symphony Linden ★ ★ ☆ ☆ ☆
NH
AL
MC
RC
SNF
Linden
20
Facility 20
MI AVG 74
Rank #326 / 428
--
3.46
Facility 3.46
MI AVG 4.30
Rank #112 / 129
 ★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ -28%-19%
$0
Facility $0
MI AVG $87.6k
Rank #1 / 129
68
Facility 68
MI AVG 33.5
Rank #118 / 128
11.3
Facility 11.3
MI AVG 5.2
Rank #127 / 128
152-
52
Facility 52
MI AVG 40
Rank #200 / 674
Ronda Pype
$10.0MFiscal year ending 12/2023
Facility $10.0MFiscal year ending 12/2023
MI AVG $13.2M
Rank #82 / 120
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
MI AVG $7.7M
Rank #88 / 120
52.9%Fiscal year ending 12/2023
Facility 52.9%Fiscal year ending 12/2023
MI AVG 59.2%
Rank #75 / 120
235646
Nursing Home Explorer

Frequently Asked Questions about Lourdes Senior Community

What neighborhood is Lourdes Senior Community in?

Lourdes Senior Community is in the Watkins-Pontiac Estates neighborhood of Waterford Twp.

Is Lourdes Senior Community in a walkable area?

Lourdes Senior Community has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Lourdes Senior Community?

Lourdes Senior Community's occupancy is 69.2%.

Are pets allowed at Lourdes Senior Community?

No, Lourdes Senior Community has a no-pet policy.

Does Lourdes Senior Community operate as a for-profit or non-profit?

Lourdes Senior Community is registered as a non-profit.

Are there photos of Lourdes Senior Community?

Yes — there are 5 photos of Lourdes Senior Community in the photo gallery on this page.

What is the address of Lourdes Senior Community?

Lourdes Senior Community is located at 2300 Watkins Lake Rd, Waterford Twp, MI 48328.

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