1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nashua Post Acute Care occupies a 292-bed building at 55 Harris Road in Nashua, Hillsborough County, New Hampshire. Katrina L Greenhalgh administers the facility. The surrounding area is car-dependent: a Walk Score of 7 means most errands, and most visits, mean driving rather than walking.
At 81.5% occupancy, the home serves two fairly different populations under one roof. Short-term rehab admissions, whether through Medicare or private pay, typically last around a month, while Medicaid-covered residents settling in for longer-term nursing care tend to stay closer to a year. Averaged across everyone, length of stay comes to 101 days, a figure the payment-type mix explains better than any single resident’s stay would. Nursing staff time works out to 3 hours and 43 minutes per resident per day.
The rehab side is where the facility’s programming gets specific; its OrthoWin Rehab targets orthopedic recovery, Pulmonary Rehab addresses respiratory needs, and Urgent SNF functions as a rapid-admission pathway into skilled nursing. Respite care is available for families who need a short-term placement rather than a permanent one. A Care Navigation service and a Guest Experience program supplement the clinical offerings, and staffing runs around the clock.
Day to day, residents have private rooms throughout the building, along with an on-campus coffee shop and gourmet dining. Beauty and barber services are on-site, and a recreation activities calendar structures the week. Medicare, Medicaid, and private pay are all accepted, which gives families some flexibility in how they cover the cost. The rehab tracks and the longer Medicaid stays point to a building built for two kinds of residents: those passing through for weeks, and those settling in for months.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs New Hampshire averages
Total nursing care
This home is ranked 62nd out of 64 homes we track in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 34m
40% below state avg
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
5 of 6 metrics below state avg
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Nashua Post Acute Care is administered by Katrina L Greenhalgh.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
35% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
24% of new residents, often for long-term daily care.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #3 / 59Payroll costs — State benchmarkedThis home is ranked 3rd out of 59 homes we track in New Hampshire. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Hampshire average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Hampshire that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #14 / 59Payroll % of net patient revenue — State benchmarkedThis home is ranked 14th out of 59 homes we track in New Hampshire. Shows payroll as a percentage of net patient revenue versus the New Hampshire average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New Hampshire that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New residents most often arrive under private pay (42% of admissions), and a typical private pay stay runs around 1 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.9 miles from city center
Estimated distance in miles from Nashua's city center to Nashua Post Acute Care's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the NH Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Hampshire average is: 52.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Courville at Nashua | NH AL MC SNF | Nashua | 94
Facility
94
NH AVG
69
Rank
#48 / 164 |
73.4%
Facility
73.4%
NH AVG
82.2
Rank
#40 / 51 | -11% | 3.67
Facility
3.67
NH AVG
4.28
Rank
#32 / 64 | +15% | -14% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 8
Facility
8
NH AVG
14.4
Rank
#14 / 65 | 2.7
Facility
2.7
NH AVG
4.0
Rank
#14 / 65 | - | 69 | - |
57
Facility
57
NH AVG
37
Rank
#46 / 190 | Richard Courville | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
NH AVG
$13.2M
Rank
#31 / 59 | $5.4MFiscal year ending 12/2023
Facility
$5.4MFiscal year ending 12/2023
NH AVG
$6.9M
Rank
#31 / 59 | 50.6%Fiscal year ending 12/2023
Facility
50.6%Fiscal year ending 12/2023
NH AVG
52.5%
Rank
#30 / 59 | 305037 | ||||
| Fairview Senior Living | NH AL MC RC SNF | Hudson | 101
Facility
101
NH AVG
69
Rank
#42 / 164 |
92.7%
Facility
92.7%
NH AVG
82.2
Rank
#10 / 51 | +13% | 3.66
Facility
3.66
NH AVG
4.28
Rank
#32 / 64 | +41% | -14% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 15
Facility
15
NH AVG
14.4
Rank
#36 / 65 | 3.8
Facility
3.8
NH AVG
4.0
Rank
#34 / 65 | - | 94 | A+ |
43
Facility
43
NH AVG
37
Rank
#70 / 190 | Fg Healthcare Properties, LLC | $24.6MFiscal year ending 12/2023
Facility
$24.6MFiscal year ending 12/2023
NH AVG
$13.2M
Rank
#5 / 59 | $11.2MFiscal year ending 12/2023
Facility
$11.2MFiscal year ending 12/2023
NH AVG
$6.9M
Rank
#9 / 59 | 45.6%Fiscal year ending 12/2023
Facility
45.6%Fiscal year ending 12/2023
NH AVG
52.5%
Rank
#46 / 59 | 305100 | ||||
| Premier Rehab and Healthcare | NH HOS PC RC SNF | Nashua | 290
Facility
290
NH AVG
69
Rank
#2 / 164 |
82.1%
Facility
82.1%
NH AVG
82.2
Rank
#32 / 51 | 0% | 2.57
Facility
2.57
NH AVG
4.28
Rank
#62 / 64 | +9% | -40% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 25
Facility
25
NH AVG
14.4
Rank
#57 / 65 | 6.3
Facility
6.3
NH AVG
4.0
Rank
#57 / 65 | - | 238 | - |
17
Facility
17
NH AVG
37
Rank
#125 / 190 | Katrina Greenhalgh | $29.7MFiscal year ending 12/2023
Facility
$29.7MFiscal year ending 12/2023
NH AVG
$13.2M
Rank
#2 / 59 | $17.2MFiscal year ending 12/2023
Facility
$17.2MFiscal year ending 12/2023
NH AVG
$6.9M
Rank
#3 / 59 | 58%Fiscal year ending 12/2023
Facility
58%Fiscal year ending 12/2023
NH AVG
52.5%
Rank
#14 / 59 | 305005 |
Nashua Post Acute Care is located in Nashua, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.
Nashua Post Acute Care has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NH state health department records, Nashua Post Acute Care's license number is 04848.
Nashua Post Acute Care's occupancy is 81.5%.
Nashua Post Acute Care has been operating for approximately 1 year, based on available licensing and registration records.
No, Nashua Post Acute Care has a no-pet policy.
Nashua Post Acute Care is registered as a for-profit in NH.
Katrina L Greenhalgh is the administrator of Nashua Post Acute Care.
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