New Bethany

Nursing Home, Memory Care, Residential Care & Skilled Nursing · Los Banos, CA

CMS overall rating

1441 Berkeley Drive, Los Banos, CA 93635 View map

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New Bethany accepts Medicare, Medicaid, and private pay.

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New Bethany accepts Medicare, Medicaid, and private pay.

Overview of New Bethany

New Bethany is a 76-bed skilled nursing facility in Los Banos, California, offering skilled nursing, memory care, and respite care. The community is operated by the Franciscan Hospitaller Sisters of the Immaculate Conception, a nonprofit, church-based organization serving Merced County. It has been operating since 1999 and accepts Medicare, Medicaid, and private pay.

The CMS rates New Bethany with 4 stars overall. Its Health Inspection sub-rating is 27% above the California average. Nurse staffing averages 4 hours and 28 minutes per resident per day, about 2% above the state mean. Quality Measures are 53.1% below the state average, the main factor pulling the overall rating back from five stars.

Across 5 official health inspections, the facility received 28 citations, averaging 5.6 deficiencies per inspection compared with California’s average of 4.65. The severity profile is more favorable: none of those citations were critical or serious. All 28 were moderate, compared with California’s averages of 0.4 critical and 1.0 serious per facility. No fines or enforcement actions appear in the record. The most common citation areas involved Resident Rights and Quality of Life and Care.

The facility’s occupancy rate is 77%, slightly above California’s average of 72.8%. The broader Franciscan Hospitaller organization operates transitional housing and community support services from the same campus.

New Bethany is best suited for residents seeking skilled nursing or memory care in a faith-based, nonprofit setting in Merced County. It is oriented toward longer-term placements where staffing consistency and a clean severity record are primary considerations.

Facility Direct Line (209) 827-8933 info@newbethany.org

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to California state averages

Total nursing care / resident

4h 28m per day

This facility California avg (4h 13m per day)

vs California avg

+6%

4 of 6 metrics below state avg

Standout metric Nurse Aide is +16% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	30m per day	▼ 27% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 5m per day	▼ 10% State avg: 1h 12m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 4m per day	▲ 16% State avg: 2h 39m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 7m per day	■ Avg State avg: 4h 5m per day · National avg: 3h 27m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 86% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	18m per day	▼ 43% State avg: 31m per day · National avg: 29m per day

Capacity and availability

228 days

76-bed community

A larger shared setting that may offer more common spaces and organized community services.

27 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 89 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

50%

Lower than the California average: 72.8%

Occupied beds

38 / 76

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceFebruary 18, 1999

CountyMerced

CMS Certification Number555758

New Bethany is legally operated by Franciscan Hospitaller Sisters Of The I.c., and administered by Basuny Eldaouch.

Owner NameFranciscan Hospitaller Sisters Of The I.c

Staffing

Key information about the people who lead and staff this community.

ContactMs. Julia Fonseca (per BBB, record updated May 2026)

Since 2021 · 5 years of data 20 citations 16 complaints 22 total visits 13 complaint visits 5 official inspections

Inspection Score

9 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	20	10	This facility has 100% more total citations than a typical California assisted living residence (20 vs. CA avg 10).↑ 100% worse
Citations per year Average citations per year since 2021.	4	2	This facility has 100% more citations per year than a typical California assisted living residence (4 vs. CA avg 2).↑ 100% worse
Citations per inspection Average citations per inspection.	0.9	3.3	This facility has 73% fewer citations per inspection than a typical California assisted living residence (0.9 vs. CA avg 3.3).↓ 73% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	22	16	This facility has 38% more total visits than a typical California assisted living residence (22 vs. CA avg 16).↑ 38% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	13	13	This facility has complaint visits in line with the California average (13 vs. CA avg 13).— At avg Rank #949 / 1388 Complaint visits — State benchmarked This home is ranked 949th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	4	7	This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	16	14	This facility has 14% more total complaints than a typical California assisted living residence (16 vs. CA avg 14).↑ 14% worse
Complaints per year Average complaints per year since 2021.	3.2	2.8	This facility has 14% more complaints per year than a typical California assisted living residence (3.2 vs. CA avg 2.8).↑ 14% worse

Show Inspection Reports

Inspections since 2022

Total health inspections 5

State average 12.5

Last Health inspection on Sep 2025

Total health citations

State average 50.2

Citations per inspection

5.6

State average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 28 citations resulted from standard inspections; and 4 of 28 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than State average

State average: 0.4

Serious health citations

100% better than State average

State average: 1

0 critical citations State average: 0.4

0 serious citations State average: 1

28 moderate citations State average: 47.2

0 minor citations State average: 1.5

Citations history (last 4 years)

Administration moderate citation Sep 05, 2025

Corrected

Environmental moderate citation Sep 05, 2025

Corrected

Infection Control moderate citation Sep 05, 2025

Corrected

Nutrition moderate citation Sep 05, 2025

Corrected

Total staff 44

Employees 44

Contractors 0

Staff to resident ratio 1.76 : 1

0% compared with California average

Avg staff/day 17

Average shift 7.9 hours

0% compared with California average

Total staff hours (quarter) 12,331

Nursing staff breakdown

8 hours

8.1 hours

7.7 hours

Contractor staffing

Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category


Certified Nursing Assistant	23	23	7,725	92	100%	7.7
Licensed Practical Nurse	9	9	2,648	92	100%	8.1
Registered Nurse	4	4	701	86	93%	8
Nurse Practitioner	1	1	545	66	72%	8.3
Administrator	1	1	488	61	66%	8
Physical Therapy Aide	1	1	102	13	14%	7.8
RN Director of Nursing	1	1	86	11	12%	7.8
Respiratory Therapy Technician	3	3	36	9	10%	2.1
Physical Therapy Assistant	1	1	1	1	1%	1.1

23 Certified Nursing Assistant

% of Days 100%

9 Licensed Practical Nurse

% of Days 100%

4 Registered Nurse

% of Days 93%

1 Nurse Practitioner

% of Days 72%

1 Administrator

% of Days 66%

1 Physical Therapy Aide

% of Days 14%

1 RN Director of Nursing

% of Days 12%

3 Respiratory Therapy Technician

% of Days 10%

1 Physical Therapy Assistant

% of Days 1%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 17.6

165% worse than California average

California average: 6.6

Functional decline score 29.4

159% worse than California average

California average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 38.0%

243% worse than California average

California average: 11.1%

Walking Ability Worsened 32.8%

173% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 17.4%

55% worse than California average

California average: 11.3%

Falls with Major Injury 2.9%

73% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers 5.7%

15% worse than California average

California average: 5.0%

Urinary Tract Infection 3.0%

139% worse than California average

California average: 1.2%

Lost Too Much Weight 8.6%

104% worse than California average

California average: 4.2%

Depressive Symptoms 0.0%

100% better than California average

California average: 6.7%

Antipsychotic Use 0.0%

100% better than California average

California average: 10.1%

Pneumococcal Vaccine 100.0%

In line with California average

California average: 98.5%

Influenza Vaccine 100.0%

In line with California average

California average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 100.0%

6% better than California average

California average: 94.0%

Antipsychotic medication increase 4.6%

214% worse than California average

California average: 1.5%

Breakdown by payment type

Medicare

75% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

11% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 25

Medicare

20% of residents

Medicaid

56% of residents

Private pay or other

24% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for New Bethany from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 76.9% ↑ 6.3pp vs 2022

Net Patient Income -$2.3M ↑ ~$13.3K vs 2022

Payroll Costs $2.9M ↑ ~$267.2K vs 2022

Operating Margin -71.6% ↑ 19.2pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	92.3%	92.1%	92.4%	90.3%	88.6%	88.2%	78.7%	76.2%	84.3%	81.5%	79.5%	70.6%	76.9%
Beds	35	35	35	35	35	35	35	35	35	35	35	35	35
Net Income	$96,750	-$261,184	-$625,143	-$662,036	-$568,991	-$332,446	-$175,692	-$94,835	$62,584	$456,043	$275,887	-$432,945	-$472,763
Gross Revenue	$2,808,438	$2,902,792	$2,723,827	$2,723,491	$2,115,188	$2,986,953	$2,423,040	$2,783,266	$3,180,364	$2,765,482	$2,732,729	$2,475,531	$2,996,166
Operating Expenses	$4,748,566	$4,995,900	$5,178,682	$5,220,668	$5,136,965	$5,302,895	$4,618,779	$4,599,328	$4,706,017	$4,637,531	$4,649,176	$4,757,477	$5,394,583
Net Patient Income	-$1,727,702	-$2,054,832	-$2,390,352	-$2,433,516	-$3,046,294	-$2,321,061	-$2,212,100	-$2,000,891	-$1,786,305	-$1,876,438	-$1,808,074	-$2,263,481	-$2,250,159
Net Patient Revenue	$3,020,864	$2,941,068	$2,788,330	$2,787,152	$2,090,671	$2,981,834	$2,406,679	$2,598,437	$2,919,712	$2,761,093	$2,841,102	$2,493,996	$3,144,424
Payroll Costs	$2,119,790	$2,166,566	$2,262,812	$2,217,168	$2,317,010	$2,416,363	$2,403,669	$2,346,720	$2,405,320	$2,584,443	$2,630,373	$2,632,683	$2,899,896
Operating Margin %	-57.2%	-69.9%	-85.7%	-87.3%	-145.7%	-77.8%	-91.9%	-77.0%	-61.2%	-68.0%	-63.6%	-90.8%	-71.6%
Medicare %	20.0%	19.9%	12.6%	15.1%	12.6%	11.2%	11.8%	12.0%	12.2%	4.8%	4.7%	7.9%	14.3%
Medicaid %	46.9%	47.2%	52.0%	54.0%	50.9%	47.8%	52.7%	66.1%	70.1%	76.0%	77.0%	69.1%	56.3%
Private %	33.1%	33.0%	35.4%	30.9%	36.5%	41.1%	35.5%	21.9%	17.7%	19.3%	18.4%	23.0%	29.5%
Net Patient Revenue/Day	$256	$249	$236	$242	$185	$264	$240	$267	$271	$264	$280	$276	$320
Cost/Day	$403	$424	$439	$453	$454	$469	$460	$473	$437	$444	$458	$527	$549
Avg Length of Stay	155.1 days	153.2 days	200.0 days	235.4 days	251.6 days	289.7 days	257.6 days	347.5 days	244.7 days	652.8 days	390.4 days	347.0 days	228.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$3.1M

Net patient income

-$2.3M

Nonprofit Nonprofit Corporation

Net patient revenue

$3.1M

Net patient income

-$2.3M

Other income

$1.8M

Payroll costs

$2.9M 92.2% of net patient revenue

Other operating costs

$2.5M

Total costs

$5.4M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (75% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 75%

Private pay 11%

Medicaid 14%

Coverage residents most often leave under.

Medicare 74%

Private pay 14%

Medicaid 12%

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The information below is reported by the California Department of Social Services and Department of Public Health.

CMS & CA Dept. of Health data


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Vi at La Jolla Village	NH AL IL MC SNF	San Diego (University City)	783 Facility 783 CA AVG 104 Rank #5 / 1648	69.3% Facility 69.3% CA AVG 73.8 Rank #948 / 1496	-6%	5.26 Facility 5.26 CA AVG 4.22 Rank #25 / 327	+43%	+25%	$0 Facility $0 CA AVG $56.5k Rank #1 / 334	84 Facility 84 CA AVG 81 Rank #730 / 1399	15 Facility 15 CA AVG 50.2 Rank #22 / 327	2.1 Facility 2.1 CA AVG 4.6 Rank #9 / 327	-	543	-	88 Facility 88 CA AVG 57 Rank #218 / 2087	Cc-La Jolla, Inc	$10.6MFiscal year ending 12/2023 Facility $10.6MFiscal year ending 12/2023 CA AVG $17.0M Rank #5 / 327	$9.6MFiscal year ending 12/2023 Facility $9.6MFiscal year ending 12/2023 CA AVG $7.0M Rank #114 / 327	91.3%Fiscal year ending 12/2023 Facility 91.3%Fiscal year ending 12/2023 CA AVG 45.2% Rank #326 / 327	555793
Vi at Palo Alto	NH AL IL MC SNF	Palo Alto	876 Facility 876 CA AVG 104 Rank #1 / 1648	73.1% Facility 73.1% CA AVG 73.8 Rank #852 / 1496	-1%	5.11 Facility 5.11 CA AVG 4.22 Rank #38 / 327	+28%	+21%	$0 Facility $0 CA AVG $56.5k Rank #1 / 334	90 Facility 90 CA AVG 81 Rank #398 / 1399	18 Facility 18 CA AVG 50.2 Rank #32 / 327	3.0 Facility 3.0 CA AVG 4.6 Rank #58 / 327	1	640	-	80 Facility 80 CA AVG 57 Rank #416 / 2087	Cary Maslow	$15.0MFiscal year ending 12/2023 Facility $15.0MFiscal year ending 12/2023 CA AVG $17.0M Rank #2 / 327	$10.6MFiscal year ending 12/2023 Facility $10.6MFiscal year ending 12/2023 CA AVG $7.0M Rank #68 / 327	70.6%Fiscal year ending 12/2023 Facility 70.6%Fiscal year ending 12/2023 CA AVG 45.2% Rank #327 / 327	555835
The Reutlinger Community	NH AL IL MC SNF	Danville	120 Facility 120 CA AVG 104 Rank #561 / 1648	65.0% Facility 65.0% CA AVG 73.8 Rank #1094 / 1496	-12%	5.32 Facility 5.32 CA AVG 4.22 Rank #25 / 327	-17%	+26%	$0 Facility $0 CA AVG $56.5k Rank #1 / 334	86 Facility 86 CA AVG 81 Rank #630 / 1399	17 Facility 17 CA AVG 50.2 Rank #26 / 327	3.4 Facility 3.4 CA AVG 4.6 Rank #96 / 327	-	78	A+	30 Facility 30 CA AVG 57 Rank #1715 / 2087	The Reutlinger Community	$21.7MFiscal year ending 12/2023 Facility $21.7MFiscal year ending 12/2023 CA AVG $17.0M Rank #114 / 327	$11.8MFiscal year ending 12/2023 Facility $11.8MFiscal year ending 12/2023 CA AVG $7.0M Rank #48 / 327	54.6%Fiscal year ending 12/2023 Facility 54.6%Fiscal year ending 12/2023 CA AVG 45.2% Rank #50 / 327	55534
New Bethany	NH MC RESC SNF	Los Banos	76 Facility 76 CA AVG 104 Rank #947 / 1648	50.0% Facility 50.0% CA AVG 73.8 Rank #1309 / 1496	-32%	4.46 Facility 4.46 CA AVG 4.22 Rank #88 / 327	+2%	+6%	$0 Facility $0 CA AVG $56.5k Rank #1 / 334	72 Facility 72 CA AVG 81 Rank #1050 / 1399	28 Facility 28 CA AVG 50.2 Rank #92 / 327	5.6 Facility 5.6 CA AVG 4.6 Rank #259 / 327	-	38	-	89 Facility 89 CA AVG 57 Rank #195 / 2087	Lucinda Fonesca	$3.1MFiscal year ending 12/2023 Facility $3.1MFiscal year ending 12/2023 CA AVG $17.0M Rank #321 / 327	$2.9MFiscal year ending 12/2023 Facility $2.9MFiscal year ending 12/2023 CA AVG $7.0M Rank #320 / 327	92.2%Fiscal year ending 12/2023 Facility 92.2%Fiscal year ending 12/2023 CA AVG 45.2% Rank #68 / 327	555758

Nursing Home Explorer

Who is the owner of New Bethany?

New Bethany is legally operated by Franciscan Hospitaller Sisters Of The I.c., and administered by Basuny Eldaouch.

Is New Bethany in a walkable area?

New Bethany has a walk score of 89. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at New Bethany?

New Bethany's occupancy is 50%.

Are pets allowed at New Bethany?

No, New Bethany has a no-pet policy.

Does New Bethany operate as a for-profit or non-profit?

New Bethany is registered as a non-profit in CA.

Who is the administrator of New Bethany?

Basuny Eldaouch is the administrator of New Bethany.

How many beds does New Bethany have?

New Bethany has 76 beds.

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New Bethany

Overview of New Bethany

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Staffing

Leadership

Amenities & Lifestyle

Contact New Bethany

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

23 Certified Nursing Assistant

9 Licensed Practical Nurse

4 Registered Nurse

1 Nurse Practitioner

1 Administrator

1 Physical Therapy Aide

1 RN Director of Nursing

3 Respiratory Therapy Technician

1 Physical Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near New Bethany

Calculate Travel Distance to New Bethany

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