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Quality Center for Rehabilitation & Healing, LLC
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Lebanon, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Quality Center for Rehabilitation & Healing, LLC, Nursing Home in Lebanon, TN — Interior view of a modern facility lobby with logo

Quality Center for Rehabilitation & Healing, LLC

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Lebanon, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
932 East Baddour Parkway, Lebanon, TN 37087-3707 View map Calculator: See prices in your area
Quality Center for Rehabilitation & Healing, LLC accepts Medicare, Medicaid, and private pay.
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Quality Center for Rehabilitation & Healing, LLC accepts Medicare, Medicaid, and private pay.

Overview of Quality Center for Rehabilitation & Healing

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Quality Center for Rehabilitation & Healing, LLC is a licensed 280-bed nursing home in Lebanon, Tennessee, that focuses on post-surgical orthopedic recovery, amputee care, and short-term rehabilitation. Owned by Quality TN Ventures LLC in Wilson County, this community has served the region since 1992 and is one of the more extensive clinical options in the Nashville area. Medicare, Medicaid, and private pay are also accepted. While it currently holds a 1-star overall rating from CMS due to historical health inspection results, its clinical data reveals exceptionally strong health outcomes for residents.

The community truly excels in its long-term care quality metrics, consistently outpacing Tennessee state benchmarks. High-risk clinical events score 35% better than the state average, matching a 35% advantage in preventing functional decline. Additional data highlights superior care, with high-risk pressure ulcer rates 52% better than state norms, urinary tract infections are 78% lower, and resident depressive symptoms are 94% better. Furthermore, emergency room visits are 67% below the state average, and 56.7% of individuals successfully return home, outperforming the state benchmark by 12%. These figures demonstrate a high standard of daily medical attention that protects the well-being of older adults.

This clinical success is driven by a comprehensive care team of 349 professionals, with a daily workforce including 210 certified nursing assistants, 54 licensed practical nurses, and 21 registered nurses, supported by clinical nurse specialists, therapists, mental health workers, and a registered dietitian. Daily nursing care totals 3 hours and 5 minutes per resident, with assistant and practical nurse hours aligning with state averages. However, registered nurse hours fall 43% below the state average, which warrants review from families with complex medical needs. Notably, the community runs an on-site nurse aide training program to develop its workforce, and an active resident council meets routinely.

Regarding regulatory compliance, a total of 20 citations were recorded across four reviews over an eight-year period, averaging five per visit. These minor citations fell under nursing services, infection control, and resident rights, and all were resolved. No critical violations were issued. Two financial penalties were linked to the 2023 review, which is lower than the state average penalty. Notably, a temporary 54-day suspension on new admissions occurred in 2023 but has expired, with no new penalties reported as of January 2026.

Quality Center for Rehabilitation & Healing provides a reliable choice for families in Wilson County looking for comprehensive long-term care and specialized physical rehabilitation. A strong local demand is also reflected in its 92.1% occupancy rate, offering peace of mind to families who prioritize proven medical outcomes for older adults.

Facility Direct Line (615) 444-1836
Facility Direct Line (615) 444-1836
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 64.7% Below TN avg. ▼ 64.7% Below TN avg.TN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.2% Below TN avg. ▼ 28.2% Below TN avg.TN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 17.2% Below TN avg. ▼ 17.2% Below TN avg.TN average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 70.9% Below TN avg. ▼ 70.9% Below TN avg.TN average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Tennessee averages

Rank #151 / 179Nurse hours — State benchmarkedThis home is ranked 151st out of 179 homes we track in Tennessee for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 179 Tennessee facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 151st out of 179 homes we track in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 0m

17% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
23m
−38% State avg: 37m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
53m
−18% State avg: 1h 5m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 44m
−19% State avg: 2h 9m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 29m
−26% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−26% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
20m
−16% State avg: 24m per day · National avg: 28m per day

All 6 underlying metrics fall below the state average

By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 280 Rank #1 / 425Bed count — State benchmarkedThis home is ranked 1st out of 425 homes we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

High-capacity home · May provide extensive amenities, services and programs.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. Rank #48 / 386Years in operation — State benchmarkedThis home is ranked 48th out of 386 homes we track in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
34 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #26 / 520Walk Score — State benchmarkedThis home is ranked 26th out of 520 homes we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
74 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #34 / 268Occupancy rate — State benchmarkedThis home is ranked 34th out of 268 homes we track in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 268. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
93% This home usually has limited availability
Higher than the Tennessee average: 71.6%
Occupied beds
261 / 280
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
182 days

About this community

License Details

Facility TypeAssisted Care Living Facility
IssuanceJuly 1, 1992
License Number00000302

Ownership & Operating Entity

Quality Center for Rehabilitation & Healing, LLC is administered by Julie Grisham.

Owner NameQuality Center For Rehabilitation And He

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Additional Services

1 service
Subacute Care

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Concierge
Art Gallery
Suites
News & Events
Upcoming Events
Art For Life
Specific ProgramsAmputee Care, Orthopedic Care, Orthopedic Rehabilitation

Contact Quality Center for Rehabilitation & Healing, LLC

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2018 · 8 years of data
Total health inspections 4

State average 3.5

Last Health inspection on Aug 2023

Total health citations
20 Rank #129 / 180Health citations — State benchmarkedThis home is ranked 129th out of 180 homes we track in Tennessee for health citations. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 180 TN facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 15.4

Citations per inspection
5 Rank #113 / 180Citations per inspection — State benchmarkedThis home is ranked 113th out of 180 homes we track in Tennessee for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 180 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.39

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 20 citations resulted from standard inspections; 4 of 20 resulted from complaint investigations; and 5 of 20 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 8 years)
Critical health citations
0
100% better than State average

State average: 1.1

Serious health citations
2
233% worse than State average

State average: 0.6

0 critical citations State average: 1.1
2 serious citations State average: 0.6
17 moderate citations State average: 13.7
1 minor citation State average: 0.1
Citations history (last 8 years)
Nursing Services moderate citation Aug 10, 2023
Corrected
Nutrition moderate citation Aug 10, 2023
Corrected
Quality of Care serious citation Aug 10, 2023
Corrected
Care Planning moderate citation Aug 10, 2023
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 354
Employees 280
Contractors 74
Staff to resident ratio 1.32 : 1
25% fewer staff per resident than Tennessee average
Tennessee average ratio: 1.75 : 1 Tennessee average ratio: 1.75 : 1See full Tennessee ranking
Avg staff/day 127
Average shift 8.6 hours
0% compared with Tennessee average
Tennessee average: 8.3 hours Tennessee average shift: 8.3 hoursSee full Tennessee ranking
Total staff hours (quarter) 100,348

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 24 RN Staff are full-time employees. No contractors work on this role. 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 60 LPN Staff are full-time employees. No contractors work on this role. 60
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 212 total: 139 full-time employees and 73 contractors. 212
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

4.7%

4,745 contractor hours this quarter

Certified Nursing Assistant: 73 Respiratory Therapy Technician: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant1397321250,54592100%8.9
Licensed Practical Nurse6006022,34692100%9
Registered Nurse240245,98392100%8.8
Occupational Therapy Aide7072,63992100%8.2
Other Dietary Services Staff7072,61892100%8.1
RN Director of Nursing5052,3526773%7.8
Physical Therapy Aide5052,2457278%7.3
Clinical Nurse Specialist4041,9388087%7.9
Speech Language Pathologist6061,6657177%6.4
Respiratory Therapy Technician6171,3877177%7.1
Physical Therapy Assistant4041,3807379%7.3
Qualified Social Worker4041,3637683%7.4
Administrator2021,0246470%8
Mental Health Service Worker2029896470%8.5
Qualified Activities Professional2028506267%7.4
Nurse Practitioner1014886166%8
Dietitian1014645863%8
Therapeutic Recreation Specialist101751415%5.4
212 Certified Nursing Assistant
% of Days 100%
60 Licensed Practical Nurse
% of Days 100%
24 Registered Nurse
% of Days 100%
7 Occupational Therapy Aide
% of Days 100%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $21K Rank #132 / 181Federal fines — State benchmarkedThis home is ranked 132nd out of 181 homes we track in Tennessee for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Tennessee average among facilities with fines, and where it ranks among 181 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
75% lower than Tennessee average

Tennessee average: $86K

Number of fines 2
15% more fines than Tennessee average

Tennessee average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
96% more payment denials than Tennessee average

Tennessee average: 0.5

Fines amount comparison
Fines amount comparison
This facility $21K
Tennessee average $86K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.8
35% better than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.8
35% better than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Significantly below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.6%
34% better than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.3%
48% better than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.4%
21% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.5%
6% better than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.6%
52% better than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
78% better than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.8%
8% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.6%
94% better than Tennessee average

Tennessee average: 11.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
11% better than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Tennessee average

Tennessee average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.45
8% better than Tennessee average

Tennessee average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.52
67% better than Tennessee average

Tennessee average: 1.57

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
21% better than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.6%
64% better than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.3%
19% better than Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.0%
8% worse than Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 5.4%
52% better than Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.0%
29% worse than Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 47.7%
11% worse than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 56.7%
12% better than Tennessee average

Tennessee average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

21% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

34% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

45% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 269
Medicare
17
6.3% of residents
Medicaid
187
69.5% of residents
Private pay or other
65
24.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$28.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$28.8M Rank #2 / 174Net patient revenue — State benchmarkedThis home is ranked 2nd out of 174 homes we track in Tennessee. Shows this facility's net patient revenue compared to the Tennessee average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$2.0M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #3 / 174Payroll costs — State benchmarkedThis home is ranked 3rd out of 174 homes we track in Tennessee. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Tennessee average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$15.0M 52% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #79 / 174Payroll % of net patient revenue — State benchmarkedThis home is ranked 79th out of 174 homes we track in Tennessee. Shows payroll as a percentage of net patient revenue versus the Tennessee average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$15.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$30.0M
How we calculate these figures

This home is administered by Julie Grisham.

This home is owned by Quality Tn Ventures LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 445154

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

New residents most often arrive under Medicaid (45% of admissions), and a typical Medicaid stay runs around 8 - 9 months.

Admissions
517 total

Coverage residents most often arrive under.

Medicare 21%
Private pay 34%
Medicaid 45%
Discharges
517 total

Coverage residents most often leave under.

Medicare 21%
Private pay 34%
Medicaid 45%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Quality Center for Rehabilitation & Healing, LLC

Address 0.0 miles from city center Info Estimated distance in miles from Lebanon's city center to Quality Center for Rehabilitation & Healing, LLC's address, calculated via Google Maps.

Calculate Travel Distance to Quality Center for Rehabilitation & Healing, LLC

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Tennessee average is: 54.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Smith County Health and Rehabilitation ★ ★ ★ ★ ★
NH
MC
SNF
Carthage
34
Facility 34
TN AVG 88
Rank #402 / 425
61.8%
Facility 61.8%
TN AVG 73.1%
Rank #201 / 268
-16%
3.50
Facility 3.50
TN AVG 3.63
Rank #82 / 179
 ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ -1%-3%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
7
Facility 7
TN AVG 15.4
Rank #32 / 180
2.3
Facility 2.3
TN AVG 4.4
Rank #25 / 180
221-
45
Facility 45
TN AVG 36
Rank #184 / 520
Tn M53 Spe Opco Holdco LLC
$9.0MFiscal year ending 12/2023
Facility $9.0MFiscal year ending 12/2023
TN AVG $11.1M
Rank #104 / 174
$3.7MFiscal year ending 12/2023
Facility $3.7MFiscal year ending 12/2023
TN AVG $5.9M
Rank #128 / 174
41.4%Fiscal year ending 12/2023
Facility 41.4%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #156 / 174
445172
Harbert Hills Academy Nursing Home ★ ★ ★ ★ ★
NH
SNF
Savannah
24
Facility 24
TN AVG 88
Rank #415 / 425
66.7%
Facility 66.7%
TN AVG 73.1%
Rank #178 / 268
-9%
5.46
Facility 5.46
TN AVG 3.63
Rank #8 / 179
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ -55%+51%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
17
Facility 17
TN AVG 15.4
Rank #110 / 180
5.7
Facility 5.7
TN AVG 4.4
Rank #141 / 180
-16-
60
Facility 60
TN AVG 36
Rank #67 / 520
Alton Cantarutti---445527
NHC Place Cool Springs ★ ★ ★ ★ ☆
NH
AL
HOS
MC
SNF
Franklin
108
Facility 108
TN AVG 88
Rank #123 / 425
67.6%
Facility 67.6%
TN AVG 73.1%
Rank #175 / 268
-8%
4.50
Facility 4.50
TN AVG 3.63
Rank #19 / 179
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +30%+24%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
8
Facility 8
TN AVG 15.4
Rank #41 / 180
2.7
Facility 2.7
TN AVG 4.4
Rank #36 / 180
273-
34
Facility 34
TN AVG 36
Rank #279 / 520
Anthony Moore
$15.2MFiscal year ending 12/2023
Facility $15.2MFiscal year ending 12/2023
TN AVG $11.1M
Rank #33 / 174
$9.4MFiscal year ending 12/2023
Facility $9.4MFiscal year ending 12/2023
TN AVG $5.9M
Rank #21 / 174
61.9%Fiscal year ending 12/2023
Facility 61.9%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #33 / 174
445475
Rainbow Rehab & Healthcare ★ ★ ☆ ☆ ☆
NH
SNF
Bartlett (West Tennessee)
99
Facility 99
TN AVG 88
Rank #150 / 425
33.3%
Facility 33.3%
TN AVG 73.1%
Rank #261 / 268
-54%
3.48
Facility 3.48
TN AVG 3.63
Rank #82 / 179
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -15%-4%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
7
Facility 7
TN AVG 15.4
Rank #32 / 180
7.0
Facility 7.0
TN AVG 4.4
Rank #158 / 180
-33-
52
Facility 52
TN AVG 36
Rank #114 / 520
-
$9.5MFiscal year ending 12/2023
Facility $9.5MFiscal year ending 12/2023
TN AVG $11.1M
Rank #92 / 174
$4.3MFiscal year ending 12/2023
Facility $4.3MFiscal year ending 12/2023
TN AVG $5.9M
Rank #112 / 174
45%Fiscal year ending 12/2023
Facility 45%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #130 / 174
445283
Quality Center for Rehabilitation & Healing, LLC ★ ☆ ☆ ☆ ☆
NH
HOS
MC
PC
RC
SNF
Lebanon
280
Facility 280
TN AVG 88
Rank #1 / 425
93.2%
Facility 93.2%
TN AVG 73.1%
Rank #34 / 268
+27%
3.00
Facility 3.00
TN AVG 3.63
Rank #151 / 179
 ★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ -23%-17%
$13.3k
Facility $13.3k
TN AVG $90.9k
Rank #132 / 181
20
Facility 20
TN AVG 15.4
Rank #129 / 180
5.0
Facility 5.0
TN AVG 4.4
Rank #113 / 180
2261-
74
Facility 74
TN AVG 36
Rank #26 / 520
Quality Tn Ventures LLC
$28.8MFiscal year ending 12/2023
Facility $28.8MFiscal year ending 12/2023
TN AVG $11.1M
Rank #2 / 174
$15.0MFiscal year ending 12/2023
Facility $15.0MFiscal year ending 12/2023
TN AVG $5.9M
Rank #3 / 174
52%Fiscal year ending 12/2023
Facility 52%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #79 / 174
445154
Nursing Home Explorer

Frequently Asked Questions about Quality Center for Rehabilitation & Healing, LLC

Who is the owner of Quality Center for Rehabilitation & Healing, LLC?

Quality Center for Rehabilitation & Healing, LLC is legally operated by Quality Center for Rehabilitation and He, and administered by Julie Grisham.

Is Quality Center for Rehabilitation & Healing, LLC in a walkable area?

Quality Center for Rehabilitation & Healing, LLC has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Quality Center for Rehabilitation & Healing, LLC?

According to TN state health department records, Quality Center for Rehabilitation & Healing, LLC's license number is 00000302.

What is the occupancy rate at Quality Center for Rehabilitation & Healing, LLC?

Quality Center for Rehabilitation & Healing, LLC's occupancy is 93%.

How long has Quality Center for Rehabilitation & Healing, LLC been in business?

Quality Center for Rehabilitation & Healing, LLC has been operating for approximately 34 years, based on available licensing and registration records.

Are pets allowed at Quality Center for Rehabilitation & Healing, LLC?

No, Quality Center for Rehabilitation & Healing, LLC has a no-pet policy.

Does Quality Center for Rehabilitation & Healing, LLC operate as a for-profit or non-profit?

Quality Center for Rehabilitation & Healing, LLC is registered as a for-profit in TN.

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