Total health inspections
4
State average N/A
Last Health inspection on Aug 2023
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Quality Center for Rehabilitation & Healing, LLC
Assisted Living · USA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Quality Center for Rehabilitation & Healing, LLC
Assisted Living · USA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Quality Center for Rehabilitation & Healing, LLC accepts Medicare, Medicaid, and private pay.
Quality Center for Rehabilitation and Healing is a subacute care and nursing center proudly serving Lebanon and the surrounding areas. It offers a luxurious, five-star rehabilitation experience. The facility is committed to providing exceptional care and expanding its rehabilitation programs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 5m per day
vs avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 21m per day | ▼ 43% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 4m per day | ■ Avg State avg: 1h 5m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 9m per day | ■ Avg State avg: 2h 9m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 58m per day | ▼ 11% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 20% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 33% State avg: 24m per day · National avg: 28m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
92.1%
Avg. Length of Stay
182 days
Occupancy rate
92.1%
Avg. Length of Stay
182 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
21% of new residents, usually for short-term rehab.
Typical stay
2 months
Private pay
34% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
45% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$25.0M
Profit
$724.6K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$25.0M
Profit
$724.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$16.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$24.3M
280-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 74 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeNursing Home
StatusLicensed
IssuanceJuly 1, 1992
ExpirationMay 25, 2026
License Number00000302
Quality Center for Rehabilitation & Healing, LLC is administrated by Julie Grisham.
Owner NameQuality Center For Rehabilitation And He
Rehabilitation Services
Short-Term Rehab
Licensed Nurses/CNAs
Subacute Care
Luxury Services
Concierge / Patient Experience
Suites
Gallery
Community Interior
Community Exterior
Virtual Tour
News & Events
Upcoming Events
Art For Life
Specific ProgramsShort Term Rehabilitation, Amputee Care, Orthopedic Care, Orthopedic Rehabilitation, Recreation
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Inspection oversight
- Latest inspection: August 10, 2023
Health Inspection History
Inspections
Total health citations
20
State average N/A
Citations per inspection
5
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 20 citations resulted from standard inspections; 4 of 20 resulted from complaint investigations; and 5 of 20 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 8 years)
Critical Health citations
0
In line with State averageState average: N/A
Serious Health citations
2
2
In line with State averageState average: N/A
0 critical citations
2 serious citations
17 moderate citations
1 minor citation
Citations history (last 8 years)
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 10, 2023
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 10, 2023
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 10, 2023
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 10, 2023
Corrected
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 10, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 10, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 10, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 10, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Places of interest near Quality Center for Rehabilitation & Healing, LLC
0.0 miles from city center
Estimated distance in miles from Lebanon's city center to Quality Center for Rehabilitation & Healing, LLC's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
349
Employees
273
Contractors
76
Staff to resident ratio
1.30:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
134
Average shift
8.5 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
103,614
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
54
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
210
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
4.9%
5,049 contractor hours this quarter
Certified Nursing Assistant: 73
Clinical Nurse Specialist: 2
Respiratory Therapy Technician: 1
Staff by category
| Certified Nursing Assistant | 137 | 73 | 210 | 51,243 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 54 | 0 | 54 | 22,147 | 91 | 100% | 9.1 |
| Registered Nurse | 21 | 0 | 21 | 6,768 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 6 | 2 | 8 | 3,429 | 82 | 90% | 7.9 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,759 | 91 | 100% | 7.4 |
| Occupational Therapy Aide | 5 | 0 | 5 | 2,567 | 91 | 100% | 8.2 |
| Physical Therapy Aide | 9 | 0 | 9 | 2,516 | 76 | 84% | 7.2 |
| RN Director of Nursing | 7 | 0 | 7 | 2,439 | 69 | 76% | 7.9 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,739 | 76 | 84% | 6.8 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,338 | 78 | 86% | 7.5 |
| Qualified Social Worker | 3 | 0 | 3 | 1,338 | 68 | 75% | 7.2 |
| Respiratory Therapy Technician | 4 | 1 | 5 | 1,151 | 73 | 80% | 7.4 |
| Administrator | 2 | 0 | 2 | 1,024 | 64 | 70% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 869 | 64 | 70% | 8 |
| Qualified Activities Professional | 2 | 0 | 2 | 858 | 65 | 71% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 444 | 64 | 70% | 6.9 |
210 Certified Nursing Assistant
% of Days
100%
54 Licensed Practical Nurse
% of Days
100%
21 Registered Nurse
% of Days
100%
8 Clinical Nurse Specialist
% of Days
90%
7 Other Dietary Services Staff
% of Days
100%
5 Occupational Therapy Aide
% of Days
100%
9 Physical Therapy Aide
% of Days
84%
7 RN Director of Nursing
% of Days
76%
6 Speech Language Pathologist
% of Days
84%
5 Physical Therapy Assistant
% of Days
86%
3 Qualified Social Worker
% of Days
75%
5 Respiratory Therapy Technician
% of Days
80%
2 Administrator
% of Days
70%
2 Mental Health Service Worker
% of Days
70%
2 Qualified Activities Professional
% of Days
71%
1 Nurse Practitioner
% of Days
70%
1 Dietitian
% of Days
65%
1 Therapeutic Recreation Specialist
% of Days
70%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
269
Medicare
17
6.3% of residents
Medicaid
187
69.5% of residents
Private pay or other
65
24.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.8
35% better than State averageState average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.8
35% better than State averageState average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.6%
Percent of long-stay residents whose need for help with daily activities has increased
10.6%
34% better than State averageState average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.3%
Percent of long-stay residents whose ability to move independently worsened
11.3%
48% better than State averageState average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
21% better than State averageState average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
6% better than State averageState average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.6%
Percent of long-stay high risk residents with pressure ulcers
2.6%
52% better than State averageState average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
78% better than State averageState average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.8%
Percent of long-stay residents who lose too much weight
5.8%
8% better than State averageState average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.6%
Percent of long-stay residents who have depressive symptoms
0.6%
94% better than State averageState average: 11.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
11% better than State averageState average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than State averageState average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.45
Number of hospitalizations per 1,000 long-stay resident days.
1.45
8% better than State averageState average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.52
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.52
67% better than State averageState average: 1.57
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
21% better than State averageState average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
64% better than State averageState average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
19% better than State averageState average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.0%
8% worse than State averageState average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.4%
52% better than State averageState average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
29% worse than State averageState average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.7%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.7%
11% worse than State averageState average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
56.7%
Rate of successful return to home or community from a skilled nursing facility.
56.7%
12% better than State averageState average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$21K
75% lower than State averageState average: $86K
Number of fines
2
15% more fines than State averageState average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
96% more payment denials than State averageState average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$21K
State average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
$13K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 10, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 10, 2023
54 days
Last updated: Jan 2026
Compare Assisted Living around Usa
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
| Quality Center for Rehabilitation & Healing, LLC |
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HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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Financial Trends
Historical financial and operational data for Quality Center for Rehabilitation & Healing, LLC based on CMS SNF Cost Reports.
Occupancy Rate
92.1%
↑ 1.5pp vs 2022
Net Income
$724.6K
↑ ~$403.6K vs 2022
Total Payroll
$16.6M
↑ ~$1.1M vs 2022
Profit Margin
3.1%
↑ 1.7pp vs 2022
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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Frequently Asked Questions about Quality Center for Rehabilitation & Healing, LLC
Who is the owner of Quality Center for Rehabilitation & Healing, LLC?
The legal owner and operator of Quality Center for Rehabilitation & Healing, LLC is Quality Center for Rehabilitation and He.
Is Quality Center for Rehabilitation & Healing, LLC in a walkable area?
Quality Center for Rehabilitation & Healing, LLC has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Quality Center for Rehabilitation & Healing, LLC?
According to TN state health department records, Quality Center for Rehabilitation & Healing, LLC's license number is 00000302.
When does Quality Center for Rehabilitation & Healing, LLC's license expire?
According to TN state health department records, Quality Center for Rehabilitation & Healing, LLC's license expires on May 25, 2026.
Who is the administrator of Quality Center for Rehabilitation & Healing, LLC?
Julie Grisham is the administrator of Quality Center for Rehabilitation & Healing, LLC.
How many beds does Quality Center for Rehabilitation & Healing, LLC have?
Quality Center for Rehabilitation & Healing, LLC has 280 beds.
Are there photos of Quality Center for Rehabilitation & Healing, LLC?
Yes — there are 3 photos of Quality Center for Rehabilitation & Healing, LLC in the photo gallery on this page.
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