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Randolph Health Services
Nursing Home & Adult Day Care · Randolph, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Bright interior common area with residents and staff

Randolph Health Services

Nursing Home & Adult Day Care · Randolph, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
502 S High St, Randolph, WI 53956 View map
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Randolph Health Services accepts Medicare, Medicaid, and private pay.
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Randolph Health Services accepts Medicare, Medicaid, and private pay.

Overview of Randolph Health Services

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Randolph Health Services provides adult day care in Randolph, Wisconsin. Adult day care offers daytime support and supervision while an adult continues living outside the facility, so it may be a good fit for someone who needs care during the day without moving into residential care. The facility has 84 beds.

Rehabilitation services are available, giving adults who attend the facility access to rehabilitation support as part of its services. A Walk Score of 40 places the area in a setting where most errands require a car or a ride. Juleanna Johnson serves as administrator, and Nsh Randolph operates the facility.

Facility Direct Line (920) 326-3171
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
At WI avg. At WI avg.WI average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 5.5% Above WI avg. ▲ 5.5% Above WI avg.WI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 9.9% Above WI avg. ▲ 9.9% Above WI avg.WI average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 1.9% Below WI avg. ▼ 1.9% Below WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Nursing care per resident per day and state rankings: CMS Provider Information.

Total nursing care per resident / day Info This nursing home is ranked 143rd out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↓ 22% · WI 4h 17mThis facility: 3h 21m per resident per day, 22% below the Wisconsin average of 4h 17m (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #143 / 164Nurse hours — State benchmarked This nursing home is ranked 143rd out of 164 nursing homes we track in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 164 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
3h 21m

Standout metric: RN, weekends is +33% above Wisconsin average

4 of 6 metrics below Wisconsin average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 84 Rank #83 / 197Bed count — State benchmarked This nursing home is ranked 83rd out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #121 / 191Walk Score — State benchmarked This nursing home is ranked 121st out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
40 / 100
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
57

Source: CMS Provider Information, average daily residents (data as of Aug 2026)

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
90 days

About This Community

License Details

Facility TypeSkilled Care
CountyDodge
CMS Certification Number525355
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

Randolph Health Services is administered by Juleanna Johnson.

Owner NameNsh Randolph LLC
Profit StatusFor-profit

Therapy & Rehabilitation

2 services
Aquatic Therapy
Balance Rehabilitation

Staffing & Medical

6 services
Diabetes & Nutrition Center
Fall Prevention Program
Imaging Services
Stroke CareMedical support for people recovering from or living with the effects of a stroke. It can include rehabilitation, medication management, and help with daily activities.
Wound Care Center
Dialysis

Contact Information

Fax(920) 326-3239

Additional Policies & Features

Pets not allowed

Contact Randolph Health Services

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2024.

For-profit
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.1MFiscal year ending 12/2024
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$799.8KFiscal year ending 12/2024
For-profit Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.1MFiscal year ending 12/2024 Rank #76 / 161Net patient revenue — State benchmarked This nursing home is ranked 76th out of 161 nursing homes we track in Wisconsin. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$799.8KFiscal year ending 12/2024
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$122.8KFiscal year ending 12/2024
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #89 / 161Payroll costs — State benchmarked This nursing home is ranked 89th out of 161 nursing homes we track in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$4.5MFiscal year ending 12/2024 49.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #121 / 161Payroll % of net patient revenue — State benchmarked This nursing home is ranked 121st out of 161 nursing homes we track in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.8MFiscal year ending 12/2024
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$8.3MFiscal year ending 12/2024
How we calculate these figures

This home is administered by Juleanna Johnson.

This home is owned by Nsh Randolph LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525355

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
268 total

Coverage residents most often arrive under.

Medicare 24%
Private pay 57%
Medicaid 19%
Discharges
252 total

Coverage residents most often leave under.

Medicare 20%
Private pay 61%
Medicaid 19%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Randolph Health Services

Address 0.0 miles from city center Info Estimated distance in miles from Randolph's city center to Randolph Health Services's address, calculated via Google Maps.

Calculate Travel Distance to Randolph Health Services

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Woodside Lutheran Home
NH
AL
MC
RC
SNF
Green Bay -
118
Facility 118
WI AVG 78
Rank #29 / 197
 -
67
Facility 67
WI AVG 48
Rank #47 / 191
-
Harbor Haven Health & Rehabilitation
NH
HOS
MC
PC
SNF
Fond Du Lac -
85
Facility 85
WI AVG 78
Rank #81 / 197
 -
57
Facility 57
WI AVG 48
Rank #69 / 191
Private / Semi-Private Rooms
Badger Prairie Health Care Center
NH
SNF
Verona -
120
Facility 120
WI AVG 78
Rank #23 / 197
 -
31
Facility 31
WI AVG 48
Rank #139 / 191
-
Morrow Memorial Home
NH
AL
IL
MC
SNF
Sparta -
80
Facility 80
WI AVG 78
Rank #91 / 197
 A+
68
Facility 68
WI AVG 48
Rank #42 / 191
-

Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Frequently Asked Questions about Randolph Health Services

Who is the owner of Randolph Health Services?

Randolph Health Services is legally operated by Nsh Randolph LLC, and administered by Juleanna Johnson.

Is Randolph Health Services in a walkable area?

Randolph Health Services has a walk score of 40. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Randolph Health Services?

Randolph Health Services's occupancy is 73.4%.

Are pets allowed at Randolph Health Services?

No, Randolph Health Services has a no-pet policy.

What is the best email address for Randolph Health Services?

The team at Randolph Health Services can be reached at RANDContactUs@amhealthsystems.com.

Does Randolph Health Services operate as a for-profit or non-profit?

Randolph Health Services is registered as a for-profit in WI.

Who is the administrator of Randolph Health Services?

Juleanna Johnson is the administrator of Randolph Health Services.

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