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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Located in Rio Rancho, New Mexico, the Rio Rancho Center is a reputable nursing home featuring 120 beds. They are known for their wide acceptance of insurance plans, including Medicare and Medicaid, along with most private insurances, ensuring accessibility and affordability when it comes to nursing home costs.
This award-winning facility proudly honors veterans and offers a comprehensive range of services, including short-term rehabilitation, long-term care, and respite care. They provide essential medical and rehabilitation services, including physical, occupational, and speech therapy, with personalized treatment plans to meet individual needs. When it comes to senior care that consistently upholds high standards and is accessible for Medicare and Medicaid nursing home recipients, the Rio Rancho Center is the trusted choice in New Mexico.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 46th out of 53 homes in New Mexico. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 23m per day | ▼ 38% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 1m per day | ▲ 42% State avg: 43m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 44m per day | ▼ 22% State avg: 2h 14m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 28m per day | ▼ 21% State avg: 3h 7m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 68% State avg: 28m per day · National avg: 28m per day |
Higher than the New Mexico average: 78.9%Rio Rancho Center is administrated by Olivia Armijo.
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 67 | 30 | This facility has 123% more total deficiencies than a typical New Mexico nursing home (67 vs. NM avg 30).↑ 123% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 16.8 | 7.5 | This facility has 124% more deficiencies per year than a typical New Mexico nursing home (16.8 vs. NM avg 7.5).↑ 124% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 7.4 | 2.5 | This facility has 196% more deficiencies per inspection than a typical New Mexico nursing home (7.4 vs. NM avg 2.5).↑ 196% worse |
Inspections
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 12 | This facility has 25% fewer total inspections than a typical New Mexico nursing home (9 vs. NM avg 12).↓ 25% better |
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew Mexico average 6.8
Last Health inspection on Jun 2025
New Mexico average 48.6
New Mexico average 7.31
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
54 of 69 citations resulted from standard inspections; 14 of 69 resulted from complaint investigations; and 1 of 69 came from combined inspections (standard and complaint).
82% worse than New Mexico averageNew Mexico average: 1.1
23% better than New Mexico averageNew Mexico average: 1.3
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
20% worse than New Mexico average
7% better than New Mexico average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,402 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 36 | 12 | 48 | 16,552 | 92 | 100% | 9.7 |
| Licensed Practical Nurse | 20 | 10 | 30 | 9,340 | 92 | 100% | 9.9 |
| Registered Nurse | 11 | 1 | 12 | 2,530 | 87 | 95% | 9.9 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,097 | 91 | 99% | 11.8 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,278 | 84 | 91% | 7.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 915 | 91 | 99% | 7.2 |
| Physical Therapy Aide | 2 | 0 | 2 | 899 | 69 | 75% | 7.2 |
| Mental Health Service Worker | 3 | 0 | 3 | 802 | 80 | 87% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 643 | 74 | 80% | 8.1 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 522 | 76 | 83% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 505 | 62 | 67% | 8.1 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 455 | 63 | 68% | 7.2 |
| Administrator | 3 | 0 | 3 | 435 | 53 | 58% | 7.1 |
| Qualified Social Worker | 1 | 1 | 2 | 390 | 62 | 67% | 6.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 372 | 60 | 65% | 6.2 |
| Nurse Aide in Training | 3 | 0 | 3 | 339 | 26 | 28% | 9.5 |
| Physical Therapy Assistant | 5 | 0 | 5 | 114 | 61 | 66% | 1.8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 86 | 9 | 10% | 9.6 |
| Medical Director | 0 | 1 | 1 | 50 | 26 | 28% | 1.9 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.3
38% worse than New Mexico averageNew Mexico average: 9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.5
29% worse than New Mexico averageNew Mexico average: 18.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
24.2%
55% worse than New Mexico averageNew Mexico average: 15.6%
Percent of long-stay residents whose ability to move independently worsened
32.2%
76% worse than New Mexico averageNew Mexico average: 18.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.2%
32% better than New Mexico averageNew Mexico average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
9% better than New Mexico averageNew Mexico average: 3.3%
Percent of long-stay high risk residents with pressure ulcers
3.8%
36% better than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents with a urinary tract infection
0.3%
71% better than New Mexico averageNew Mexico average: 1.0%
Percent of long-stay residents who lose too much weight
3.3%
43% better than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents who have depressive symptoms
3.2%
83% worse than New Mexico averageNew Mexico average: 1.7%
Percent of long-stay residents who received an antipsychotic medication
13.2%
In line with New Mexico averageNew Mexico average: 12.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
In line with New Mexico averageNew Mexico average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
In line with New Mexico averageNew Mexico average: 98.7%
Number of hospitalizations per 1,000 long-stay resident days.
2.47
53% worse than New Mexico averageNew Mexico average: 1.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.49
44% better than New Mexico averageNew Mexico average: 2.64
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.5%
In line with New Mexico averageNew Mexico average: 86.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
23% better than New Mexico averageNew Mexico average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.5%
In line with New Mexico averageNew Mexico average: 86.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.4%
46% better than New Mexico averageNew Mexico average: 21.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.6%
In line with New Mexico averageNew Mexico average: 15.9%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New Mexico averageNew Mexico average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
31.6%
41% worse than New Mexico averageNew Mexico average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
66.1%
31% better than New Mexico averageNew Mexico average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
16% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
21% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
107Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Rio Rancho Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #25 / 54Payroll — State benchmarkedThis home is ranked 25th out of 54 homes in New Mexico. Shows total annual staff payroll benchmarked to the New Mexico average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
56.8 miles from city center
Estimated distance in miles from Rio Rancho's city center to Rio Rancho Center's address, calculated via Google Maps.
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Rio Rancho Center is located in RIO RANCHO, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.
The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
| The Neighborhood in Rio Rancho Life Plan Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Rio Rancho (Vista Hills) | 72 | 74.0% | -6% | 5.82 | +56% | +45% | $0 | 46 | 7.7 | 2 | 46 | 8 | Haverland Carter Lifestyle Group Operating,LLC | $16.2M | $8.0M | 49.6% | 325130 | ||||
| The Suites – Rio Vista |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing | Rio Rancho (Unser Gateway) | 136 | 75.2% | -5% | 3.35 | +49% | -17% | $93.9k | 86 | 7.8 | 4 | 89 | 37 | Cabezon Nursing And Rehab Center, LLC | $20.5M | $8.8M | 42.9% | 325127 | ||||
| Rio Rancho Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rio Rancho | 120 | 91.8% | +16% | 3.06 | -23% | -24% | $0 | 69 | 8.6 | 3 | 109 | 80 | Peak Medical LLC | $17.8M | $5.8M | 32.5% | 325033 |
The legal owner and operator of Rio Rancho Center is Peak Medical New Mexico No. 3, Llc.
Rio Rancho Center has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rio Rancho Center's occupancy is 95%.
Olivia Armijo is the administrator of Rio Rancho Center.
Rio Rancho Center has 120 beds.
Rio Rancho Center is located at 4210 SABANA GRANDE SE.
(505) 816-7566 will put you in contact with the team at Rio Rancho Center.
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