Riverside Health Care Center
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Covington, GA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Riverside Health Care Center

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Covington, GA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Riverside Health Care Center accepts Medicare and private pay.

Inspection History

In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.

Since 2017 · 9 years of data 107 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Georgia state average
Overall vs. GA average 1 Worse Metrics worse than Georgia average:
• Total deficiencies (410% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityGA Averagevs. GA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 10721 This facility has 410% more total deficiencies than a typical Georgia nursing home (107 vs. GA avg 21).↑ 410% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The July 3, 2025 revisit survey found all deficiencies from the April 3, 2025 recertification survey corrected and the related complaint unsubstantiated.
  • The April 3, 2025 survey cited multiple deficiencies including illegible medication labels, expired medications not disposed, incomplete care plans, and missing fingerprint background checks for employees.
  • The May 13, 2025 revisit survey confirmed ongoing medication management failures with illegible or missing expiration dates and expired medications on six medication carts and two storage rooms.

Health Inspection History

Inspections since 2020
Total health inspections 5

State average 3.4


Last Health inspection on Oct 2025

Total health citations
30 Rank #155 / 184Health citations — State benchmarkedThis home is ranked 155th out of 184 homes in Georgia for health citations. Shows this facility's total health deficiency citations benchmarked to the Georgia State average, with a ranking across all 184 GA facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 16.6

Citations per inspection
6 Rank #120 / 184Citations per inspection — State benchmarkedThis home is ranked 120th out of 184 homes in Georgia for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Georgia mean across 184 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.68


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 30 citations resulted from standard inspections; 3 of 30 resulted from complaint investigations; and 6 of 30 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 6 years)
Critical health citations
0
100% better than State average

State average: 0.7


Serious health citations
2
300% worse than State average

State average: 0.5

0 critical citations State average: 0.7

2 serious citations State average: 0.5

27 moderate citations State average: 15.2

1 minor citation State average: 0.2
Citations history (last 6 years)
Quality of Care serious citation Oct 28, 2025
Corrected

Care Planning serious citation Oct 28, 2025
Corrected

Pharmacy moderate citation Apr 03, 2025
Corrected

Quality of Care moderate citation Apr 03, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 194
Employees 190
Contractors 4
Staff to resident ratio 1.25 : 1
12% fewer staff per resident than Georgia average
Georgia average ratio: 1.42 : 1 Georgia average ratio: 1.42 : 1See full Georgia ranking
Avg staff/day 74
Average shift 8.7 hours
5% better than Georgia average
Georgia average: 8.3 hours Georgia average shift: 8.3 hoursSee full Georgia ranking
Total staff hours (quarter) 58,898

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 12 total: 11 full-time employees and 1 contractor. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 33 LPN Staff are full-time employees. No contractors work on this role. 33
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 79 CNA Staff are full-time employees. No contractors work on this role. 79
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

1.2%

715 contractor hours this quarter

Occupational Therapy Aide: 1 Medical Director: 1 Registered Nurse: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant7907923,30292100%8.7
Medication Aide/Technician3103112,00592100%9.3
Licensed Practical Nurse3303310,20392100%9.2
Respiratory Therapy Technician5051,9017683%8.1
Qualified Social Worker7071,66792100%8
Registered Nurse111121,65592100%7.3
Clinical Nurse Specialist4041,2737076%7.9
Physical Therapy Aide6069658390%6.1
Physical Therapy Assistant3039527177%8
Dental Services Staff2029167076%7.8
Other Dietary Services Staff2028997379%8.2
Speech Language Pathologist3038026773%6.7
RN Director of Nursing1015626672%8.5
Administrator1014886166%8
Dietitian1014436267%7.1
Nurse Practitioner1014405560%8
Occupational Therapy Aide0113204043%8
Occupational Therapy Assistant011731213%6.1
Medical Director011341820%1.9
79 Certified Nursing Assistant
% of Days 100%
31 Medication Aide/Technician
% of Days 100%
33 Licensed Practical Nurse
% of Days 100%
5 Respiratory Therapy Technician
% of Days 83%
7 Qualified Social Worker
% of Days 100%
12 Registered Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 76%
6 Physical Therapy Aide
% of Days 90%
3 Physical Therapy Assistant
% of Days 77%
2 Dental Services Staff
% of Days 76%
2 Other Dietary Services Staff
% of Days 79%
3 Speech Language Pathologist
% of Days 73%
1 RN Director of Nursing
% of Days 72%
1 Administrator
% of Days 66%
1 Dietitian
% of Days 67%
1 Nurse Practitioner
% of Days 60%
1 Occupational Therapy Aide
% of Days 43%
1 Occupational Therapy Assistant
% of Days 13%
1 Medical Director
% of Days 20%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $13K Rank #1 / 185Federal fines — State benchmarkedThis home is ranked 1st out of 185 homes in Georgia for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Georgia average among facilities with fines, and where it ranks among 185 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
68% lower than Georgia average

Georgia average: $40K

Number of fines 1
51% fewer fines than Georgia average

Georgia average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Georgia average

Georgia average: 0.3

Fines amount comparison
Fines amount comparison
This facility $13K
Georgia average $40K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.8
5% worse than Georgia average

Georgia average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.6
In line with Georgia average

Georgia average: 17.4

Long-stay resident measures
Average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.1%
In line with Georgia average

Georgia average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.3%
10% worse than Georgia average

Georgia average: 19.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.4%
In line with Georgia average

Georgia average: 16.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.2%
32% better than Georgia average

Georgia average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.2%
18% better than Georgia average

Georgia average: 6.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.1%
18% better than Georgia average

Georgia average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.1%
52% worse than Georgia average

Georgia average: 6.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.7%
69% better than Georgia average

Georgia average: 8.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.8%
In line with Georgia average

Georgia average: 19.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than Georgia average

Georgia average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.3%
5% better than Georgia average

Georgia average: 95.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.69
22% better than Georgia average

Georgia average: 2.18

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.82
8% better than Georgia average

Georgia average: 1.97

Short-stay resident measures
Significantly below average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.9%
14% better than Georgia average

Georgia average: 80.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.8%
74% worse than Georgia average

Georgia average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 54.6%
30% worse than Georgia average

Georgia average: 78.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.6%
7% better than Georgia average

Georgia average: 24.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 11.0%
10% better than Georgia average

Georgia average: 12.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Georgia average

Georgia average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 38.1%
29% worse than Georgia average

Georgia average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 44.8%
11% worse than Georgia average

Georgia average: 50.6%

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

62% of new residents, often for short stays.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 155
Medicare
15
9.7% of residents
Medicaid
135
87.1% of residents
Private pay or other
5
3.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$2.8M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.7M Rank #19 / 179Revenue — State benchmarkedThis home is ranked 19th out of 179 homes in Georgia for revenue. Shows this facility's annual revenue compared to the Georgia average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$2.8M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$20.0K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #36 / 179Payroll — State benchmarkedThis home is ranked 36th out of 179 homes in Georgia for payroll. Shows total annual staff payroll benchmarked to the Georgia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.8M 43.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #147 / 179Payroll % — State benchmarkedThis home is ranked 147th out of 179 homes in Georgia for payroll %. Shows payroll as a percentage of revenue versus the Georgia average. Well-run Georgia facilities typically land around 51–63% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.0M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (62% of admissions), and a typical private pay stay runs around 1 years.

Admissions
218 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 62%
Discharges
233 total

Coverage residents most often leave under.

Medicare 28%
Private pay 72%

Places of interest near Riverside Health Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Covington's city center to Riverside Health Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Riverside Health Care Center

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Address

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Info below is compiled from CMS reports & the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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Riverside Health Care Center
NH
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115375

Frequently Asked Questions about Riverside Health Care Center

Is Riverside Health Care Center in a walkable area?

Riverside Health Care Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Riverside Health Care Center?

Riverside Health Care Center's occupancy is 97%.

How long has Riverside Health Care Center been in business?

Riverside Health Care Center has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at Riverside Health Care Center?

No, Riverside Health Care Center has a no-pet policy.

What is the best email address for Riverside Health Care Center?

The team at Riverside Health Care Center can be reached at Starla.Gleaton@riversidehc.com.

Does Riverside Health Care Center operate as a for-profit or non-profit?

Riverside Health Care Center is registered as a for-profit in GA.

Who is the administrator of Riverside Health Care Center?

Ms STARLA GLEATON is the administrator of Riverside Health Care Center.

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