Ruxton Health of Norfolk

Ruxton Health of Norfolk is a Nursing Home in Virginia

Ruxton Health of Norfolk is a Nursing Home in Virginia

Ruxton Health of Norfolk

827 Norview Ave, Norfolk, VA 23509 View Map

Ruxton Health of Norfolk is a Nursing Home in Virginia

Ruxton Health of Norfolk is a Nursing Home in Virginia

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Overview of Ruxton Health of Norfolk

Ruxton Health of Norfolk stands as a versatile facility, offering a range of services that encompass nursing home facilities, assisted living, independent living, memory care, and respite care. This comprehensive establishment is thoughtfully equipped with handicap-accessible features, ensuring accessibility for all residents. Notably, their unwavering commitment to housekeeping sets a high standard for cleanliness and comfort.

The home also extends its dedication to residents’ well-being with a range of medical services, including podiatry and medication support. Personal care assistance is readily available, contributing to a holistic approach to care. While this community accepts various insurance types, including Medicaid and Medicare, it proudly offers round-the-clock staffing and a total of 60 units, ensuring residents receive the care and attention they deserve.

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Home Information NORVIEW HEIGHTS REHABILITATION AND NURSING
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights trail most peers, signaling limited market-rate volume.

Occupancy
Beds
60
Occupancy
93.7%
Total Bed Days Available
23760
Avg. Length of Stay
114 days
Avg. Residents per Day
50
Finance
Home Revenue
$7,046,862.00
Payroll Costs
$2,706,387.00
Profit
$185,290.00
Total Home Costs
$6,456,272.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
38.4%
House Specifics:
CCN
495309
Owner Name
MARSHALL-HODGES, KELLI
Rural vs. Urban
Urban
County
Norfolk City
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
177
Total Discharges
175
% Medicaid Admissions
34%
% Medicare Admissions
44%
% Private Pay Admissions
22%
% Medicaid Discharges
43%
% Medicare Discharges
33%
% Private Pay Discharges
23%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
1 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.27 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
15990
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
2169
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
1816

Types of Care at Ruxton Health of Norfolk

Assisted Living Independent Living Memory Care Nursing Home
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Places of interest near Ruxton Health of Norfolk

Address 4.2 miles from city center

Address 827 Norview Ave, Norfolk, VA 23509

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Comparison Chart

The information below is reported by the Virginia Department of Social Services and Department of Health.
Compare Nursing Homes around Norfolk
Ruxton Health of Norfolk
AL

For seniors needing help with daily tasks but not full-time nursing.

Norfolk
60
No
39
MARSHALL-HODGES, KELLI
93.7%
$7,046,862.00
$2,706,387.00
38.4%
50.40
2/5
3.2679
3/5
1/5
3/5
-
Studio / 1 Bed
Autumn Care of Norfolk
AL

For seniors needing help with daily tasks but not full-time nursing.

Norfolk
120
No
56
SOPER, CELIA
94.5%
$9,494,411.00
$3,893,079.00
41%
112.40
4/5
3.2393
3/5
2/5
5/5
-
Studio / 1 Bed / 2 Bed
Consulate Health Care of Norfolk
AL

For seniors needing help with daily tasks but not full-time nursing.

Norfolk
222
No
77
HAJIMOMENIAN, AMIR
83.1%
$23,574,682.00
$6,556,366.00
27.8%
192.60
1/5
3.3231
1/5
1/5
4/5
1
Studio / 1 Bed
Signature Healthcare of Norfolk
AL

For seniors needing help with daily tasks but not full-time nursing.

Norfolk
169
No
88
DRAKE, CIE
81.0%
$18,824,389.00
$4,786,763.00
25.4%
155.60
2/5
3.3945
2/5
2/5
4/5
-
Studio / 1 Bed
Lafayette Villa Nursing Home
AL

For seniors needing help with daily tasks but not full-time nursing.

Norfolk
-
No
75
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

87
Total Staff
73
Employees
14
Contractors
19,363
Total Hours (Quarter)
25
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse57.6 Yes
Licensed Practical Nurse279.1 Yes
Certified Nursing Assistant359.4 Yes
Staff by Category
Administration
2 staff
7.8hs shift avg
Nursing Staff
70 staff
9.2hs shift avg
Physicians & Practitioners
3 staff
8.1hs shift avg
Therapy Services
7 staff
6.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
1.9hs shift avg
Dietary Services
2 staff
7.6hs shift avg
Other Services
1 staff
7.7hs shift avg
Contractor Analysis
1.5%
of total hours from contractors
283 contractor hours this quarter
Licensed Practical Nurse: 7 Certified Nursing Assistant: 6 Registered Nurse: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant296358,01791100%9.4
Licensed Practical Nurse207274,74091100%9.1
RN Director of Nursing3031,2247279%8.8
Respiratory Therapy Technician3037917684%6.2
Dietitian1015947178%8.4
Clinical Nurse Specialist2025766470%8.1
Nurse Practitioner1015206571%8
Administrator2025046571%7.8
Other Dietary Services Staff1014656875%6.8
Physical Therapy Aide1014416268%7.1
Mental Health Service Worker1014315662%7.7
Physical Therapy Assistant2023385560%6
Registered Nurse4153344044%7.6
Speech Language Pathologist1012713437%8
Qualified Social Worker2021176268%1.9

Health Inspection History

Source: CMS Health Citations (May 2018 – Jul 2024)

5
Inspections
46
Total Citations
0
Critical (J-L)
1
Serious (G-I)
9.2
Citations/Inspection
Jul 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
45
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
15
33% of total
Resident Rights
10
22% of total
Pharmacy Services
8
17% of total
Infection Control
2
4% of total
Environmental
1
2% of total
Citation Sources
Standard Inspections 41
Complaint Investigations 5
State Comparison (VA)
Avg Citations (State)
38.4
This Facility: 46
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 17, 2024 D Resident RightsF0550 Corrected
Oct 12, 2023 D PharmacyF0760 Corrected
Oct 12, 2023 D PharmacyF0761 Corrected
Oct 12, 2023 E Quality of CareF0684 Corrected
Oct 12, 2023 E Resident RightsF0580 Corrected
Oct 28, 2021 D EnvironmentalF0921 Corrected
Oct 28, 2021 D PharmacyF0761 Corrected
Oct 28, 2021 D Quality of CareF0684 Corrected
Oct 28, 2021 E Quality of CareF0686 Corrected
Oct 28, 2021 D Quality of CareF0689 Corrected
Oct 28, 2021 D Quality of CareF0690 Corrected
Oct 28, 2021 D Quality of CareF0698 Corrected
Oct 28, 2021 E Care PlanningF0658 Corrected
Oct 28, 2021 D Resident RightsF0552 Corrected
Oct 28, 2021 D Resident RightsF0582 Corrected
Oct 28, 2021 D Resident RightsF0625 Corrected
Aug 22, 2019 E Infection ControlF0880 Corrected
Aug 22, 2019 D NutritionF0812 Corrected
Aug 22, 2019 D PharmacyF0755 Corrected
Aug 22, 2019 D PharmacyF0758 Corrected
Aug 22, 2019 E PharmacyF0761 Corrected
Aug 22, 2019 E Quality of CareF0677 Corrected
Aug 22, 2019 D Quality of CareF0687 Corrected
Aug 22, 2019 D Quality of CareF0689 Corrected
Aug 22, 2019 D Quality of CareF0691 Corrected
Aug 22, 2019 D Quality of CareF0695 Corrected
Aug 22, 2019 D Care PlanningF0638 Corrected
Aug 22, 2019 D Care PlanningF0655 Corrected
Aug 22, 2019 D Care PlanningF0656 Corrected
Aug 22, 2019 D Care PlanningF0657 Corrected
Aug 22, 2019 D Care PlanningF0660 Corrected
Aug 22, 2019 E Resident RightsF0580 Corrected
Aug 22, 2019 D Resident RightsF0584 Corrected
Aug 22, 2019 E Resident RightsF0622 Corrected
May 17, 2018 D Infection ControlF0880 Corrected
May 17, 2018 F NutritionF0814 Corrected
May 17, 2018 E PharmacyF0757 Corrected
May 17, 2018 D PharmacyF0761 Corrected
May 17, 2018 D Quality of CareF0687 Corrected
May 17, 2018 G Quality of CareF0689 Corrected
May 17, 2018 D Quality of CareF0695 Corrected
May 17, 2018 D Quality of CareF0698 Corrected
May 17, 2018 D Care PlanningF0641 Corrected
May 17, 2018 D Care PlanningF0842 Corrected
May 17, 2018 E Resident RightsF0623 Corrected
May 17, 2018 E Resident RightsF0625 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
45 Total Residents
Medicare 6 (13.3%)
Medicaid 30 (66.7%)
Private Pay/Other 9 (20%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

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Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Virginia Seniors

Program
State Program Name
Eligibility
Benefits
Commonwealth Coordinated Care Plus (CCC Plus)
  • General: Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • VA Specifics: Managed care model; high demand in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Virginia Respite Care Grant Program
  • General: Caregiver of someone 60+, Virginia resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • VA Specifics: Limited grants; rural/urban balance.
  • Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Adult Services Program
Virginia Adult Services (AS)
Official government program page
  • General: Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
  • Income Limits (2025): Varies by locality; typically < ~$2,510/month (200% FPL).
  • Asset Limits: Limited assets (excludes home, car); varies by DSS.
  • VA Specifics: Serves ~5,000 annually; focuses on low-income independence.
  • Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Auxiliary Grant Program
Virginia Auxiliary Grant (AG)
Official government program page
  • General: Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
  • Income Limits (2025): ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
  • Asset Limits: $2,000 (individual).
  • VA Specifics: Serves 4,000; personal needs allowance ($90/month).
  • Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Medicare Savings Program (MSP)
Virginia Medicare Savings Program
  • General: Age 65+ or disabled, VA resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • VA Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Energy Assistance Program (EAP)
Virginia Energy Assistance Program
Official government program page
  • General: Age 60+ prioritized, VA resident, low-income household.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • VA Specifics: Fuel, Crisis, Cooling components; serves ~100,000 households.
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, VA resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • VA Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Virginia VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • VA Specifics: High veteran population; supports rural/urban needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Relief for the Elderly and Disabled
Virginia Property Tax Relief
Official government program page
  • General: Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
  • Income Limits (2025): ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
  • Asset Limits: Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
  • VA Specifics: Offered in 90% of localities; saves ~$500-$2,000/year.
  • Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Senior Farmers’ Market Nutrition Program (SFMNP)
  • General: Age 60+, VA resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • VA Specifics: Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
  • Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Virginia Seniors

VA Medicaid CCC Plus

Commonwealth Coordinated Care Plus (CCC Plus)

Requirements:
  • General:
    Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • VA Specifics:
    Managed care model; high demand in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
VA Respite Grant

Virginia Respite Care Grant Program

Requirements:
  • General:
    Caregiver of someone 60+, Virginia resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • VA Specifics:
    Limited grants; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Virginia Adult Services (AS)

Adult Services Program

Requirements:
  • General:
    Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
  • Income Limits (2025):
    Varies by locality; typically < ~$2,510/month (200% FPL).
  • Asset Limits:
    Limited assets (excludes home, car); varies by DSS.
  • VA Specifics:
    Serves ~5,000 annually; focuses on low-income independence.
Benefits without Contact:
  • Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Virginia Auxiliary Grant (AG)

Auxiliary Grant Program

Requirements:
  • General:
    Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
  • Income Limits (2025):
    ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
  • Asset Limits:
    $2,000 (individual).
  • VA Specifics:
    Serves 4,000; personal needs allowance ($90/month).
Benefits without Contact:
  • Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Virginia Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, VA resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • VA Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Virginia Energy Assistance Program

Energy Assistance Program (EAP)

Requirements:
  • General:
    Age 60+ prioritized, VA resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • VA Specifics:
    Fuel, Crisis, Cooling components; serves ~100,000 households.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Virginia SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, VA resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • VA Specifics:
    Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Virginia VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • VA Specifics:
    High veteran population; supports rural/urban needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Virginia Property Tax Relief

Property Tax Relief for the Elderly and Disabled

Requirements:
  • General:
    Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
  • Income Limits (2025):
    ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
  • Asset Limits:
    Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
  • VA Specifics:
    Offered in 90% of localities; saves ~$500-$2,000/year.
Benefits without Contact:
  • Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Virginia SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, VA resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • VA Specifics:
    Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
Benefits without Contact:
  • Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
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