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Nursing Home

Ruxton Health of Norfolk

Nursing Home

Ruxton Health of Norfolk

827 Norview Ave, Norfolk, VA 23509 View map
Overview of Ruxton Health of Norfolk

Ruxton Health of Norfolk stands as a versatile facility, offering a range of services that encompass nursing home facilities, assisted living, independent living, memory care, and respite care. This comprehensive establishment is thoughtfully equipped with handicap-accessible features, ensuring accessibility for all residents. Notably, their unwavering commitment to housekeeping sets a high standard for cleanliness and comfort.

The home also extends its dedication to residents’ well-being with a range of medical services, including podiatry and medication support. Personal care assistance is readily available, contributing to a holistic approach to care. While this community accepts various insurance types, including Medicaid and Medicare, it proudly offers round-the-clock staffing and a total of 60 units, ensuring residents receive the care and attention they deserve.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Virginia average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Virginia average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Virginia average: 2.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Virginia average: 3.8/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 16m per day

This home provides 13% less nursing time per resident than the Virginia average.

Virginia average: 3h 45m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 60

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Virginia average
Occupancy rate 90.8%
Residents per day (avg) 50
Occupancy rate
90.8%
Residents per day (avg)
50

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

36% of new residents, often for short stays.

Typical stay 30 days

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$7.2M
Operating loss
-$315.0K
Privately-owned community Operated by a business corporation.
Home revenue
$7,237,107.00
Operating loss
$-315,017.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.7M
51.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
Total costs $7.6M

Types of Care at Ruxton Health of Norfolk

Assisted Living Independent Living Memory Care Nursing Home
Contact Ruxton Health of Norfolk

Health Inspection History

Inspections
Total health inspections 5

Virginia average 4.2


Last Health inspection on Jul 2024

Total health citations 46

Virginia average 38.4

Citations per inspection
9.2

Virginia average 8.93


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

41 of 46 citations resulted from standard inspections; and 5 of 46 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Virginia average

Virginia average: 0.4


Serious Health citations More info 1
In line with Virginia average

Virginia average: 1

0 critical citations More info Virginia average: 0.4

1 serious citation More info Virginia average: 1

45 moderate citations More info Virginia average: 36.3

0 minor citations More info Virginia average: 0.8
Citations history (last 3 years)
Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Jul 17, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Oct 12, 2023
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Oct 12, 2023
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Oct 12, 2023
Corrected

Compare Nursing Homes around Norfolk The information below is reported by the Virginia Department of Social Services and Department of Health.

5 facilities compared · CMS & VA Dept. of Health data · Updated Mar 2026

Autumn Care of Norfolk
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Norfolk (Foxhall)
120
90.5%
+6%
3.24
-46%
-13%
0
43
0
112
56
Soper, Celia
$11,0M
$5,8M
53.1%
495253
Studio / 1 Bed / 2 Bed
Ruxton Health of Norfolk
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Norfolk (Greenhill Farms)
60
90.8%
+6%
3.27
-38%
-13%
0
46
1
50
39
Marshall-Hodges, Kelli
$7,2M
$3,7M
51.1%
495309
Studio / 1 Bed
Signature Healthcare of Norfolk
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Norfolk (Ghent)
169
81.0%
-6%
3.39
-18%
-9%
0
47
3
156
88
Drake, Cie
$21,4M
$5,2M
24.4%
495068
Studio / 1 Bed
Consulate Health Care of Norfolk
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Norfolk (Colonial Place)
222
87.3%
+2%
3.32
-52%
-11%
1
54
3
193
77
Hajimomenian, Amir
$24,1M
$7,1M
29.7%
495273
Studio / 1 Bed
Lafayette Villa Nursing Home
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Norfolk (Colonial Place)
-
-
-
-
-
-
-
-
-
0
0
0
-
75
-
-
-
-
-
Studio / 1 Bed

Places of interest near Ruxton Health of Norfolk

Address 4.2 miles from city center — 3.25 miles to nearest hospital (Lake Taylor Transitional Care Hospital)

Address 827 Norview Ave, Norfolk, VA 23509

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 87
Employees 73
Contractors 14
Staff to resident ratio 1.93:1
16% better than Virginia average

Virginia average ratio: 1.67:1

Avg staff/day 25
Average shift 8.5 hours
6% better than Virginia average

Virginia average: 8 hours

Total staff hours (quarter) 19,363
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

1.5%

283 contractor hours this quarter

Licensed Practical Nurse: 7 Certified Nursing Assistant: 6 Registered Nurse: 1
Staff by category
Certified Nursing Assistant296358,01791100%9.4
Licensed Practical Nurse207274,74091100%9.1
RN Director of Nursing3031,2247279%8.8
Respiratory Therapy Technician3037917684%6.2
Dietitian1015947178%8.4
Clinical Nurse Specialist2025766470%8.1
Nurse Practitioner1015206571%8
Administrator2025046571%7.8
Other Dietary Services Staff1014656875%6.8
Physical Therapy Aide1014416268%7.1
Mental Health Service Worker1014315662%7.7
Physical Therapy Assistant2023385560%6
Registered Nurse4153344044%7.6
Speech Language Pathologist1012713437%8
Qualified Social Worker2021176268%1.9
35 Certified Nursing Assistant
% of Days 100%
27 Licensed Practical Nurse
% of Days 100%
3 RN Director of Nursing
% of Days 79%
3 Respiratory Therapy Technician
% of Days 84%
1 Dietitian
% of Days 78%
2 Clinical Nurse Specialist
% of Days 70%
1 Nurse Practitioner
% of Days 71%
2 Administrator
% of Days 71%
1 Other Dietary Services Staff
% of Days 75%
1 Physical Therapy Aide
% of Days 68%
1 Mental Health Service Worker
% of Days 62%
2 Physical Therapy Assistant
% of Days 60%
5 Registered Nurse
% of Days 44%
1 Speech Language Pathologist
% of Days 37%
2 Qualified Social Worker
% of Days 68%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
45 residents
Residents by payment source
Medicare
6 residents (13.3%)
Medicaid
30 residents (66.7%)
Private pay or other
9 residents (20%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.6
15% worse than Virginia average

Virginia average: 10.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.2
In line with Virginia average

Virginia average: 19.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.8%
In line with Virginia average

Virginia average: 16.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 25.2%
27% worse than Virginia average

Virginia average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.6%
18% better than Virginia average

Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.2%
13% better than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 11.9%
122% worse than Virginia average

Virginia average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Virginia average

Virginia average: 1.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.2%
80% better than Virginia average

Virginia average: 5.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 29.4%
97% worse than Virginia average

Virginia average: 14.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.6%
56% better than Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
10% better than Virginia average

Virginia average: 91.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
In line with Virginia average

Virginia average: 94.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 81.6%
9% better than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
78% worse than Virginia average

Virginia average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 75.8%
In line with Virginia average

Virginia average: 73.6%

Guides for Better Senior Living

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Financial Aid for Virginia Seniors

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Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Virginia Respite Care Grant Program

VA Respite Grant

Caregiver of someone 60+, Virginia resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited grants; rural/urban balance.

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Varies by locality; typically < ~$2,510/month (200% FPL).

Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

$2,000 (individual).

Serves 4,000; personal needs allowance ($90/month).

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled, VA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized, VA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Senior Community Service Employment Program (SCSEP)

Virginia SCSEP

Age 55+, unemployed, low-income, VA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.

~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).

Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).

Offered in 90% of localities; saves ~$500-$2,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+, VA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

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