Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
84
40 employees · 44 contractors · 24 on an average day The Neighbors – Central Neighborhood
Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Menomonie, WI
ALM Inspection Grade
A
ALM's inspection grade is 95 / 100, an A — 14 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 95 / 100, an A — 14 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Neighbors – Central Neighborhood
Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Menomonie, WI
ALM Inspection Grade
A
ALM's inspection grade is 95 / 100, an A — 14 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 95 / 100, an A — 14 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Neighbors – Central Neighborhood accepts Medicaid, Medicare, and private pay.
Overview of The Neighbors – Central Neighborhood
The Neighbors, Central Neighborhood is a nursing home in Menomonie, WI, offering hospice care, memory care, and skilled nursing. Nursing home and skilled nursing services provide licensed nursing care on site around the clock, while memory care offers a secured setting with supervision for a resident at risk of wandering. Hospice care supports comfort-focused care for someone nearing the end of life.
With 45 beds, the community is smaller in scale, so residents and staff are more likely to know one another. Respite care provides a short stay for someone whose usual caregiver needs time away or recovery. Physical, occupational, and speech therapy support rehabilitation, while on-site audiology and dental, optometrist, and podiatry services give residents access to additional health care services through the community.
A total nurse staffing level of 4 hours and 56 minutes per resident per day represents the amount of nursing time assigned to each resident across a day. Medicaid, Medicare, and private pay are accepted, giving families several listed ways to cover care. The community is administered by Carmen Meyer and operated by Dunn County.
A Walk Score of 81 means the area is very walkable, with most errands possible on foot, so a resident who no longer drives may still reach nearby shops and services independently. The range of nursing, memory, hospice, and respite services may suit a resident whose care needs or family support situation changes over time.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 43rd out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 56m
This nursing home is ranked 43rd out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 56mStandout metric: Registered nurse (RN) is +49% above Wisconsin average
2 of 6 metrics below Wisconsin average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 12 total: 10 of the facility's own employees and 2 agency contractors.
12 staff · 9-hour shifts
1h 26m
↑ 49% · WI 58mThis facility: 1h 26m per resident per day, 49% above the Wisconsin average of 58m (among Wisconsin facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 12 total: 10 of the facility's own employees and 2 agency contractors.
12 staff · 9-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 6 total: 2 of the facility's own employees and 4 agency contractors.
6 staff · 9-hour shifts
29m
↓ 24% · WI 38mThis facility: 29m per resident per day, 24% below the Wisconsin average of 38m (among Wisconsin facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 6 total: 2 of the facility's own employees and 4 agency contractors.
6 staff · 9-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 39 total: 19 of the facility's own employees and 20 agency contractors.
39 staff · 8.7-hour shifts
3h 1m
↑ 17% · WI 2h 35mThis facility: 3h 1m per resident per day, 17% above the Wisconsin average of 2h 35m (among Wisconsin facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 39 total: 19 of the facility's own employees and 20 agency contractors.
39 staff · 8.7-hour shiftsUS average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
↓ 21% · WI 4mThis facility: 3m per resident per day, 21% below the Wisconsin average of 4m (among Wisconsin facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
4h 26m
↑ 19% · WI 3h 43mThis facility: 4h 26m per resident per day, 19% above the Wisconsin average of 3h 43m (among Wisconsin facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
55m
↑ 39% · WI 40mThis facility: 55m per resident per day, 39% above the Wisconsin average of 40m (among Wisconsin facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
84
40 employees · 44 contractors · 24 on an average day
84 total staff / 25 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
3.36 : 1
↑ 39% · WI 2.42This facility: 3.36 staff per resident, 39% above the Wisconsin average of 2.42 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
84 staff ÷ 25 residents
See full Wisconsin ranking →
Average hours one staff member works on a day they are on shift, across every role.
6.9 h
↓ 5% · WI 7.3 hThis facility: 6.9 h, 5% below the Wisconsin average of 7.3 h (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
15,127 staff hours this quarter
See full Wisconsin ranking →60.1% of staff hours were worked by the facility's own employees
Wisconsin average: 88.1% · Contractors this quarter: Certified Nursing Assistant (20), Speech Language Pathologist (6), Qualified Social Worker (4), Licensed Practical Nurse (4), Respiratory Therapy Technician (3), Registered Nurse (2), Physical Therapy Aide (2), Physical Therapy Assistant (1), Medical Director (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
45
Rank #160 / 197Bed count — State benchmarked This nursing home is ranked 160th out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
45
Rank #160 / 197Bed count — State benchmarked This nursing home is ranked 160th out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Walk Score
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rank #23 / 191Walk Score — State benchmarked This nursing home is ranked 23rd out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rank #23 / 191Walk Score — State benchmarked This nursing home is ranked 23rd out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
81
/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.
Rank #97 / 164Occupancy rate — State benchmarked This nursing home is ranked 97th out of 164 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 164. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #97 / 164Occupancy rate — State benchmarked This nursing home is ranked 97th out of 164 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 164. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
67.1%
This home usually has availability
Based on 30.2 residents and 45 beds. Source: CMS Provider Information, average daily residents
Lower than the Wisconsin average: 71.7%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
64
days
About This Community
Facility TypeSkilled Care
CountyDunn
CMS Certification Number525433
Certification TypeTitle 18 SNF Title 19 NF
The Neighbors – Central Neighborhood is administered by Carmen Meyer.
Owner NameDunn County
Resident Council
Accept Medicaid
Accept Medicare
Physical Therapy
Occupational Therapy
Speech Therapy
Doctor on Staff
Audiology ServicesHearing-related evaluation and treatment provided by an audiologist or other qualified professional. Services can include hearing tests, hearing aids, and communication support.
Dental Services
Optometry Services
Podiatry Services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Fax(715) 232-4010
Pets not allowed
Volunteer Program
Touring HoursMonday-Friday: 8am-5pm, Saturday: Closed, Sunday: Closed
CMS Health Inspection History
ALM Inspection Grade
95 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
14 points above the Wisconsin average for CMS-certified facilities (81/100)
Category breakdown
Citations
Strong
37 severity-weighted points (6 deficiencies) · 2× lower than the typical CMS-certified WI facility (median: 76)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Typical
24 days to fix issues · faster than the typical CMS-certified WI facility (median: 27)
Total health inspections
2
↓ 67% · WI 6.1This facility: 2, 67% below the WI average of 6.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
6
Rank #10 / 168Health citations — State benchmarked This nursing home is ranked 10th out of 168 nursing homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 168 WI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 79% · WI 28This facility: 6, 79% below the WI average of 28 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3
Rank #38 / 168Citations per inspection — State benchmarked This nursing home is ranked 38th out of 168 nursing homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 168 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 29% · WI 4.24This facility: 3, 29% below the WI average of 4.24 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
6 of 6 citations corrected
Critical
J–L
0
↓ 100% · WI 0.9This facility: 0, 100% below the WI average of 0.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · WI 1.1This facility: 0, 100% below the WI average of 1.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
6
↓ 76% · WI 25.5This facility: 6, 76% below the WI average of 25.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · WI 0.5This facility: 0, 100% below the WI average of 0.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Jun 19, 2025 · 5 citations, all corrected
Most cited category: Infection Control, 4 of 6 citations · 3 categories in total
Citations history
Most recent first
Jun 19, 2025
5 citations
Infection Control moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Mar 27, 2024
1 citation
Care Planning moderate citation
Corrected
Corrected
Top deficiency categories
Share of 6 citations
Infection Control
4 deficiencies (67%)
Resident Assessment & Care Planning
1 deficiency (17%)
Quality of Life & Care
1 deficiency (17%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Total fines
$0
WI avg $95KWisconsin average: $94,855. Average among the 148 Wisconsin facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0
WI avg 2.02Wisconsin average: 2.02. Average among the 148 Wisconsin facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
WI avg 0.7Wisconsin average: 0.7. Average among the 148 Wisconsin facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
2
/ 5
Below average
↓ 34% · WI 3.0This facility: 2.0, 34% below the WI average of 3.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 74% · WI 2.9This facility: 5.0, 74% above the WI average of 2.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
12.8
Score · lower is better
↑ 37% · WI 9.4This facility: 12.8, 37% above the WI average of 9.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
22.3
Score · lower is better
↑ 12% · WI 19.8This facility: 22.3, 12% above the WI average of 19.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.10 long-stay measures: 4 better, 5 worse, 1 near WI average
8 short-stay measures: 3 better, 2 worse, 3 compared with US only
Long-stay residents
People who live at the home · 10 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
23.3%
↑ 45% · WI 16.1This facility: 23.3, 45% above the WI average of 16.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
23.3%
↑ 45% · WI 16.1This facility: 23.3, 45% above the WI average of 16.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
28.4%
↑ 54% · WI 18.4This facility: 28.4, 54% above the WI average of 18.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
28.4%
↑ 54% · WI 18.4This facility: 28.4, 54% above the WI average of 18.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.1%
↓ 39% · WI 24.6This facility: 15.1, 39% below the WI average of 24.6 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.1%
↓ 39% · WI 24.6This facility: 15.1, 39% below the WI average of 24.6 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
4.1%
↑ 55% · WI 2.7This facility: 4.1, 55% above the WI average of 2.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
4.1%
↑ 55% · WI 2.7This facility: 4.1, 55% above the WI average of 2.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
6.7%
↑ 104% · WI 3.3This facility: 6.7, 104% above the WI average of 3.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
6.7%
↑ 104% · WI 3.3This facility: 6.7, 104% above the WI average of 3.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
4.1%
↓ 19% · WI 5.0This facility: 4.1, 19% below the WI average of 5.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
4.1%
↓ 19% · WI 5.0This facility: 4.1, 19% below the WI average of 5.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
1.6%
↓ 69% · WI 5.1This facility: 1.6, 69% below the WI average of 5.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
1.6%
↓ 69% · WI 5.1This facility: 1.6, 69% below the WI average of 5.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
↓ 100% · WI 5.7This facility: 0.0, 100% below the WI average of 5.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
0.0%
↓ 100% · WI 5.7This facility: 0.0, 100% below the WI average of 5.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
20.0%
↑ 26% · WI 15.8This facility: 20.0, 26% above the WI average of 15.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
20.0%
↑ 26% · WI 15.8This facility: 20.0, 26% above the WI average of 15.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
↑ 2% · WI 95.7This facility: 97.3, 2% above the WI average of 95.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
↑ 2% · WI 95.7This facility: 97.3, 2% above the WI average of 95.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
51.2%
↓ 5% · US 53.7This facility: 51.2, 5% below the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
51.2%
↓ 5% · US 53.7This facility: 51.2, 5% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
55.9%
↑ 11% · US 50.6This facility: 55.9, 11% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
55.9%
↑ 11% · US 50.6This facility: 55.9, 11% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.9%
↑ 149% · US 0.8This facility: 1.9, 149% above the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
1.9%
↑ 149% · US 0.8This facility: 1.9, 149% above the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
↑ 35% · WI 1.2This facility: 1.6, 35% above the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
↑ 35% · WI 1.2This facility: 1.6, 35% above the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
↑ 10% · WI 86.5This facility: 95.2, 10% above the WI average of 86.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
↑ 10% · WI 86.5This facility: 95.2, 10% above the WI average of 86.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
68.4%
↓ 17% · WI 82.2This facility: 68.4, 17% below the WI average of 82.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
68.4%
↓ 17% · WI 82.2This facility: 68.4, 17% below the WI average of 82.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
12.3%
↓ 46% · WI 22.7This facility: 12.3, 46% below the WI average of 22.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
12.3%
↓ 46% · WI 22.7This facility: 12.3, 46% below the WI average of 22.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
↓ 37% · WI 15.0This facility: 9.5, 37% below the WI average of 15.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
9.5%
↓ 37% · WI 15.0This facility: 9.5, 37% below the WI average of 15.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
The Neighbors – Central Neighborhood’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−22.9% operating margin
+24.0 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($0.3M) trims the net loss to −$0.6M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Wisconsin homes
54.7% payroll share of revenue
WI average 58.7%Rank #94 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 94th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.3M while revenue rose $1.0M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Wisconsin homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $3.8M | +$1.0M | Trend 20172024 | WI median $8.3M | Rank in WI Rank #160 / 164Net patient revenue — State benchmarked This nursing home is ranked 160th out of 164 nursing homes we track in Wisconsin for net patient revenue. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 2% of homes | Below WI median Higher net patient revenue than 2% of WI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $4.7M | +$0.5M | Trend 20172024 | WI median — | Rank in WI Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.9M | +$0.5M | Trend 20172024 | WI median — | Rank in WI Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −22.9% | +24.0 pts | Trend 20172024 | WI median — | Rank in WI Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.3M | — | Trend — | WI median — | Rank in WI Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.6M | +$0.4M | Trend — | WI median — | Rank in WI Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Wisconsin homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $2.1M | +$0.3M | Trend 20172024 | WI median $4.4M | Rank in WI Rank #157 / 164Payroll costs — State benchmarked This nursing home is ranked 157th out of 164 nursing homes we track in Wisconsin for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 4% of homes | Below WI median Higher payroll than 4% of WI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 54.7% | −6.9 pts | Trend 20172024 | WI median 56.9% | Rank in WI Rank #94 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 94th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 43% of homes | 4.0 pts under WI average The WI average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · WI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Wisconsin payroll average.
% of net patient revenue
Payroll share Operating margin WI payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $3.9M | $3.8M | $4.6M | $3.9M | $2.7M | $2.6M | $2.8M | $3.8M |
| Operating expenses | $4.8M | $5.1M | $6.2M | $5.1M | $4.4M | $3.0M | $4.2M | $4.7M |
| Net patient income | −$0.9M | −$1.3M | −$1.6M | −$1.2M | −$1.7M | −$0.4M | −$1.3M | −$0.9M |
| Operating margin | −23.6% | −35.3% | −34.9% | −29.6% | −61.8% | −14.7% | −46.8% | −22.9% |
| Net income | −$0.5M | −$0.8M | −$1.1M | −$0.7M | −$0.8M | −$0.0M | −$1.0M | −$0.6M |
| Payroll costs | $2.7M | $2.6M | $3.1M | $2.9M | $2.6M | $1.2M | $1.7M | $2.1M |
| Payroll share of revenue | 68.3% | 68.9% | 67.6% | 74.9% | 97.3% | 47.6% | 61.6% | 54.7% |
| Beds | 45 | 45 | 45 | 45 | 45 | 45 | 45 | 45 |
| Gross revenue | $5.4M | $5.2M | $5.9M | $4.8M | $3.2M | $2.7M | $2.6M | $3.8M |
| Salaries | $1.9M | $1.8M | $2.2M | $2.0M | $1.8M | $1.2M | $1.4M | $1.5M |
| Wage-related costs | $0.8M | $0.8M | $0.9M | $0.9M | $0.8M | — | $0.3M | $0.6M |
| Contract labor | $0.5M | $0.8M | $1.0M | $0.8M | $0.4M | $1.1M | — | — |
| Other operating costs | $2.2M | $2.5M | $3.1M | $2.1M | $1.8M | $1.7M | $2.4M | $2.6M |
| Net patient revenue per day | $341 | $360 | $348 | $350 | $358 | $394 | $463 | $503 |
| Cost per day | $421 | $487 | $470 | $454 | $579 | $452 | $680 | $618 |
| Average length of stay | 46.4 days | 51.7 days | 63.1 days | 51.1 days | 71.5 days | 69.6 days | 80.8 days | 63.5 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
112 admissions · FY2024
Residents admitted during the year.
Medicare
56 · 50%
Medicaid
7 · 6%
Private pay & other
49 · 44%
Resident snapshot
25 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
6 · 24%
Medicaid
11 · 44%
Private pay & other
8 · 32%
Leaving
119 discharges · FY2024
Residents discharged during the year.
Medicare
61 · 51%
Medicaid
10 · 8%
Private pay & other
48 · 40%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Places of interest near The Neighbors – Central Neighborhood
0.0 miles from city center
Estimated distance in miles from Menomonie's city center to The Neighbors – Central Neighborhood's address, calculated via Google Maps.
Calculate Travel Distance to The Neighbors – Central Neighborhood
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Compare Nursing Homes around the area
Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Official facility name used in federal/state reporting (may differ slightly from the marketing name).
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Estimated monthly cost range for the facility.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
|---|---|---|---|---|---|---|---|
| Harbor Haven Health & Rehabilitation | NH HOS MC PC SNF | Fond Du Lac | - | 85
Facility
85
WI AVG
78
Rank
#81 / 197 | - |
57
Facility
57
WI AVG
48
Rank
#69 / 191 | Private / Semi-Private Rooms |
| Shady Lane Nursing Care Center | NH AL MC RC SNF | Manitowoc | - | 50
Facility
50
WI AVG
78
Rank
#114 / 197 | A+ |
75
Facility
75
WI AVG
48
Rank
#29 / 191 | - |
| The Neighbors – Central Neighborhood | NH HOS MC SNF | Menomonie | - | 45
Facility
45
WI AVG
78
Rank
#160 / 197 | - |
81
Facility
81
WI AVG
48
Rank
#23 / 191 | - |
| St Camillus | NH AL HOS IL MC SNF | Wauwatosa | - | 86
Facility
86
WI AVG
78
Rank
#79 / 197 | - |
12
Facility
12
WI AVG
48
Rank
#174 / 191 | - |
| Sheboygan Senior Community Inc | NH AL RC SNF | Y Sheboygan | - | 31
Facility
31
WI AVG
78
Rank
#179 / 197 | - | - | - |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about The Neighbors – Central Neighborhood
Who is the owner of The Neighbors – Central Neighborhood?
The Neighbors – Central Neighborhood is legally operated by Dunn County, and administered by Carmen Meyer.
Is The Neighbors – Central Neighborhood in a walkable area?
The Neighbors – Central Neighborhood has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at The Neighbors – Central Neighborhood?
The Neighbors – Central Neighborhood's occupancy is 67.1%.
Are pets allowed at The Neighbors – Central Neighborhood?
No, The Neighbors – Central Neighborhood has a no-pet policy.
What is the best email address for The Neighbors – Central Neighborhood?
The team at The Neighbors – Central Neighborhood can be reached at Info@NeighborsDC.org.
Is The Neighbors – Central Neighborhood a government-operated facility?
The Neighbors – Central Neighborhood is a government-operated nursing facility in WI.
Who is the administrator of The Neighbors – Central Neighborhood?
Carmen Meyer is the administrator of The Neighbors – Central Neighborhood.
Guides for Better Senior Living
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