3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Terrace at the Eddy Memorial is a 69-bed nonprofit enriched housing community that serves an extended-care resident population recording a 457-day average length of stay. The facility coordinates skilled care and housing under a mixed-payer model driven by 65.6% Medicaid and 30.4% private-pay clients. Monthly base rates range from $4,700 to $6,400, and the building maintains a high 95.6% occupancy rate within an urban neighborhood carrying a Walk Score of 91. Financial records show some structural strain, including a 2023 operating loss of $2 million, though the operator holds payroll stable at 53.5% of incoming revenues.
State licensing and regulatory logs show deep daily personnel coverage alongside repeated administrative hurdles. Front-line nursing attention tracks 30% ahead of the state average, delivering 4 hours and 33 minutes of daily care per resident to rank 31st across New York. However, the property has accumulated 28 citations across four years, a frequency running 115% above the state benchmark, though it holds a clean history of zero federal fines or high-severity safety findings.
The latest routine evaluation in July 2025 flagged eight moderate deficiencies involving medication assistance logs, improper medication storage, food safety items, and general building maintenance, echoing similar administrative trends from prior checkups. Clinical metrics reflect strong resident behavioral health scores and excellent skin integrity, but permanent resident files show higher-than-average numbers for both physical functional decline and serious fall injuries.
Prospective residents looking into regional long-term care or enriched senior housing can consult these public health archives to analyze the provider’s overall trends. Since the official tracking documentation verifies near-capacity occupancy and top-tier daily care hours alongside repeated medication handling corrections, maintenance marks, and elevated long-term fall risks, the paperwork describes a highly utilized community with stable staffing but a need for sharper physical plant and clinical oversight.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 30th out of 401 homes in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 33m per day | ▼ 21% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 11m per day | ▲ 53% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 4m per day | ▼ 5% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 21m per day | ▲ 4% State avg: 3h 14m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 11m per day | ▲ 67% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 58% State avg: 29m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York State state average. The score below shows how many points this facility sits above or below the typical New York State nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
10 points above the New York State average for nursing homes (83/100)
Rank #96 / 591 in New York State Inspection Score — State benchmarked This home is ranked 96th out of 591 homes in New York State for Inspection Score. Shows this facility's inspection score compared to the New York State average among 591 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York State that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the New York State average for nursing homes (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 28 | 13 | This facility has 115% more total citations than a typical New York State nursing home (28 vs. NY avg 13).↑ 115% worse |
|
Citations per year
Average citations per year since 2021.
| 5.6 | 2.6 | This facility has 115% more citations per year than a typical New York State nursing home (5.6 vs. NY avg 2.6).↑ 115% worse |
|
Citations per inspection
Average citations per inspection.
| 7 | 1.4 | This facility has 400% more citations per inspection than a typical New York State nursing home (7 vs. NY avg 1.4).↑ 400% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 9 | This facility has had 56% fewer total inspections than the New York State average (4 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 4 | This facility has inspections with citations in line with the New York State average (4 vs. NY avg 4).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York State nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York State nursing home (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 15.8 | This facility has 97% fewer complaints per year than a typical New York State nursing home (0.4 vs. NY avg 15.8).↓ 97% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.03 | 0.50 | This facility has 94% fewer complaints per bed than a typical New York State nursing home (0.03 vs. NY avg 0.5).↓ 94% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York State regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York State nursing home (0 vs. NY avg 15).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
New York State average 3.6
Last Health inspection on Aug 2024
New York State average 18.5
New York State average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 17 citations resulted from standard inspections; and 1 of 17 came from combined inspections (standard and complaint).
100% better than New York State averageNew York State average: 0.2
100% better than New York State averageNew York State average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
816% more staff per resident than New York average
0% compared with New York average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 2 RN Staff are full-time employees. No contractors work on this role.
2
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.1 hoursAssists with medical care and medications.
All 32 LPN Staff are full-time employees. No contractors work on this role.
32
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursHelps with daily care and mobility.
All 43 CNA Staff are full-time employees. No contractors work on this role.
43
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,794 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 43 | 0 | 43 | 14,037 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 32 | 0 | 32 | 8,304 | 92 | 100% | 7.5 |
| Clinical Nurse Specialist | 12 | 0 | 12 | 3,228 | 91 | 99% | 7.4 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,760 | 89 | 97% | 7.7 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 1,311 | 92 | 100% | 6.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 497 | 62 | 67% | 8 |
| Nurse Aide in Training | 7 | 0 | 7 | 489 | 54 | 59% | 7.5 |
| Dietitian | 1 | 0 | 1 | 471 | 60 | 65% | 7.8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 443 | 59 | 64% | 7.5 |
| Administrator | 1 | 0 | 1 | 384 | 48 | 52% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 348 | 50 | 54% | 6.1 |
| Qualified Social Worker | 0 | 3 | 3 | 226 | 50 | 54% | 3.9 |
| Feeding Assistant | 0 | 1 | 1 | 208 | 26 | 28% | 8 |
| Registered Nurse | 2 | 0 | 2 | 141 | 22 | 24% | 6.1 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Physical Therapy Aide | 0 | 2 | 2 | 26 | 9 | 10% | 2.9 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
16% worse than New York State averageNew York State average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.3
39% worse than New York State averageNew York State average: 18.1
Percent of long-stay residents whose need for help with daily activities has increased
26.0%
58% worse than New York State averageNew York State average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
21.6%
30% worse than New York State averageNew York State average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.2%
32% worse than New York State averageNew York State average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
34% worse than New York State averageNew York State average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
3.2%
55% better than New York State averageNew York State average: 7.2%
Percent of long-stay residents with a urinary tract infection
1.0%
29% better than New York State averageNew York State average: 1.4%
Percent of long-stay residents who lose too much weight
2.1%
66% better than New York State averageNew York State average: 6.1%
Percent of long-stay residents who have depressive symptoms
0.7%
96% better than New York State averageNew York State average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
15.3%
22% worse than New York State averageNew York State average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.7%
In line with New York State averageNew York State average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
In line with New York State averageNew York State average: 95.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.5%
15% better than New York State averageNew York State average: 76.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
23% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
26% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
76Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Terrace at The Eddy Memorial from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #292 / 396Payroll — State benchmarkedThis home is ranked 292nd out of 396 homes in New York for Payroll. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #119 / 396Payroll % — State benchmarkedThis home is ranked 119th out of 396 homes in New York for Payroll %. Shows payroll as a percentage of revenue versus the New York average. Well-run New York facilities typically land around 53–65% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under private pay (51% of admissions), and a typical private pay stay runs around 8 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Troy's city center to The Terrace at The Eddy Memorial's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
| United Hebrew of New Rochelle | NH AL IL MC SNF | New Rochelle | 294
Facility
294
NY AVG
160
Rank
#72 / 742 |
57.1%
Facility
57.1%
NY AVG
87.2
Rank
#380 / 413 | -35% | 3.72
Facility
3.72
NY AVG
3.58
Rank
#120 / 401 | +31% | +4% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | 96
Facility
96
NY AVG
83
Rank
#41 / 591 | 7
Facility
7
NY AVG
18.5
Rank
#31 / 408 | 2.3
Facility
2.3
NY AVG
5.1
Rank
#29 / 408 | - | 168 | - |
80
Facility
80
NY AVG
63
Rank
#454 / 1169 | Rita Mabli | $31.9MFiscal year ending 12/2023
Facility
$31.9MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#129 / 396 | $27.5MFiscal year ending 12/2023
Facility
$27.5MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#54 / 396 | 86%Fiscal year ending 12/2023
Facility
86%Fiscal year ending 12/2023
NY AVG
37%
Rank
#6 / 396 | 335621 | ||||
| The Nottingham | NH AL IL MC SNF | Jamesville (Nottingham Road) | 64
Facility
64
NY AVG
160
Rank
#636 / 742 | - | - | 3.50
Facility
3.50
NY AVG
3.58
Rank
#154 / 401 | -26% | -2% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | 84
Facility
84
NY AVG
83
Rank
#277 / 591 | 8
Facility
8
NY AVG
18.5
Rank
#42 / 408 | 2.7
Facility
2.7
NY AVG
5.1
Rank
#42 / 408 | - | 38 | - |
0
Facility
0
NY AVG
63
Rank
#1154 / 1169 | Kevin Bryans | $7.1MFiscal year ending 12/2023
Facility
$7.1MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#388 / 396 | $3.7MFiscal year ending 12/2023
Facility
$3.7MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#389 / 396 | 52.6%Fiscal year ending 12/2023
Facility
52.6%Fiscal year ending 12/2023
NY AVG
37%
Rank
#223 / 396 | 335800 | ||||
| Kendal On Hudson | NH AL IL MC SNF | Sleepy Hollow (Sleepy Hollow Manor) | 26
Facility
26
NY AVG
160
Rank
#732 / 742 |
96.2%
Facility
96.2%
NY AVG
87.2
Rank
#136 / 413 | +10% | 6.93
Facility
6.93
NY AVG
3.58
Rank
#4 / 401 | +63% | +94% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | 100
Facility
100
NY AVG
83
Rank
#1 / 591 | 9
Facility
9
NY AVG
18.5
Rank
#57 / 408 | 3.0
Facility
3.0
NY AVG
5.1
Rank
#59 / 408 | - | 25 | - |
0
Facility
0
NY AVG
63
Rank
#1154 / 1169 | Shirley Regan | $8.3MFiscal year ending 12/2023
Facility
$8.3MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#106 / 396 | $13.8MFiscal year ending 12/2023
Facility
$13.8MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#194 / 396 | 166.3%Fiscal year ending 12/2023
Facility
166.3%Fiscal year ending 12/2023
NY AVG
37%
Rank
#373 / 396 | 335848 | ||||
| McHarrie Pointe | NH AL IL MC SNF | Baldwinsville (Town Of Lysander) | 47
Facility
47
NY AVG
160
Rank
#687 / 742 | - | - | 4.60
Facility
4.60
NY AVG
3.58
Rank
#30 / 401 | -53% | +28% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | - | 9
Facility
9
NY AVG
18.5
Rank
#57 / 408 | 3.0
Facility
3.0
NY AVG
5.1
Rank
#59 / 408 | - | 102 | - |
79
Facility
79
NY AVG
63
Rank
#472 / 1169 | Mcharrie Life, Inc | $15.7MFiscal year ending 12/2023
Facility
$15.7MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#328 / 396 | $10.8MFiscal year ending 12/2023
Facility
$10.8MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#268 / 396 | 68.6%Fiscal year ending 12/2023
Facility
68.6%Fiscal year ending 12/2023
NY AVG
37%
Rank
#32 / 396 | 335713 | ||||
| The Terrace at The Eddy Memorial | NH AL | Troy | 69
Facility
69
NY AVG
160
Rank
#617 / 742 | - | - | 4.55
Facility
4.55
NY AVG
3.58
Rank
#30 / 401 | -87% | +27% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | 93
Facility
93
NY AVG
83
Rank
#96 / 591 | 17
Facility
17
NY AVG
18.5
Rank
#203 / 408 | 5.7
Facility
5.7
NY AVG
5.1
Rank
#268 / 408 | - | 76 | - |
91
Facility
91
NY AVG
63
Rank
#236 / 1169 | - | $9.2MFiscal year ending 12/2023
Facility
$9.2MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#307 / 396 | $8.0MFiscal year ending 12/2023
Facility
$8.0MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#292 / 396 | 86.4%Fiscal year ending 12/2023
Facility
86.4%Fiscal year ending 12/2023
NY AVG
37%
Rank
#119 / 396 | 335680 |
The Terrace at The Eddy Memorial is located in Troy, New York State.
Here are the financial assistance programs available to residents in New York State.
The Terrace at The Eddy Memorial is legally operated by The James A. Eddy Memorial Geriatric Center, Inc.
The Terrace at The Eddy Memorial has a walk score of 91. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to NY state health department records, The Terrace at The Eddy Memorial's license number is 600-S-001.
The Terrace at The Eddy Memorial's occupancy is 95.6%.
The Terrace at The Eddy Memorial is registered as a non-profit in NY.
The Terrace at The Eddy Memorial has 69 beds.
Yes — there are 6 photos of The Terrace at The Eddy Memorial in the photo gallery on this page.
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