The Village at Northrise – Hallmark

Independent Living in Las Cruces

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Village at Northrise – Hallmark

Independent Living in Las Cruces

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of The Village at Northrise – Hallmark

The Village at Northrise – Hallmark for seniors seeking premier independent living retirement in Las Cruces. With an unwavering dedication to providing exceptional services for independent living, the professional care staff goes above and beyond to ensure the well-being of its residents. The home offers a range of personalized options where residents can revel in the privacy and comfort of their private accommodations.

The independent living home is also a vibrant hub of activity and connection. Residents are treated to a diverse range of enriching activities and events, fostering a sense of camaraderie and fulfillment. Residents can gather, socialize, and create lasting memories with thoughtfully designed communal spaces. With a steadfast commitment to excellence, this cherished establishment has become a true home for those seeking a vibrant and enriching retirement experience.

(575) 522-1000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5 ▲ 0.1 New Mexico average: 2.9/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5 ▲ 0.2 New Mexico average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5 ▲ 1.1 New Mexico average: 2.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5 ▼ 1.6 New Mexico average: 3.6/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New Mexico state averages

Total nursing care / resident Info This home is ranked 6th out of 54 homes in New Mexico.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 45m per day
This facility New Mexico avg (3h 55m per day)
vs New Mexico avg
+21%

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 24
Avg. Length of Stay
19 days

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

54% of new residents, often for short stays.

Typical stay 7 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 4 days

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$11.3M
Operating loss
-$496.0K
Privately-owned community Operated by a business corporation.
Home revenue
$11.3M
Operating loss
-$496.0K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
39% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
Total costs $11.8M
Bed community size
24-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
88%
In line with New Mexico average
Occupied beds
21 / 24
Average residents 82 per day

License Details

Facility TypeAssisted Living Facility
CountyDoña Ana

Ownership & Operating Entity

The Village at Northrise – Hallmark is administrated by Leah Kight.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactLeah Kight

Contact Information

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Village at Northrise – Hallmark

Independent Living Assisted Living Memory Care Nursing Home

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

13 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date November 15, 2024
Complaint Investigation

14 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Mexico average: 30 deficiencies

Inspection Report Summary for The Village at Northrise – Hallmark

The most recent inspection on November 15, 2024, identified deficiencies related to personnel records, recreational activities, medication administration documentation, and staff dementia training. Earlier inspections were mostly free of deficiencies, with the exception of a 2019 annual survey that noted issues in admission agreements, medication documentation, and fire drill procedures, as well as some older findings related to staff records and facility maintenance. Inspectors cited recurring themes around documentation and staff training, along with a lack of resident activities. Complaint investigations were mostly unsubstantiated except for the latest one, which resulted in cited deficiencies. The record shows a recent emergence of issues after a period of compliance, indicating some areas needing attention.

Health Inspection History

Inspections
Total health inspections 4

New Mexico average 6.8


Last Health inspection on Jan 2025

Total health citations 51

New Mexico average 48.6

Citations per inspection
12.75

New Mexico average 7.31


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

44 of 51 citations resulted from standard inspections; 2 of 51 resulted from complaint investigations; and 5 of 51 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New Mexico average

New Mexico average: 1.1


Serious Health citations More info 0
100% better than New Mexico average

New Mexico average: 1.3

0 critical citations More info New Mexico average: 1.1

0 serious citations More info New Mexico average: 1.3

49 moderate citations More info New Mexico average: 45.6

2 minor citations More info New Mexico average: 0.6
Citations history (last 3 years)
Abuse/Neglect minor citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jan 30, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Jan 30, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jan 30, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jan 30, 2025
Corrected

Compare Independent Living around Las Cruces The information below is reported by the New Mexico Department of Health, Division of Health Improvement.

Filter by care type
The Village at Northrise – Hallmark
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Las Cruces (Northrise Estates)225No 25 Studio / 1 Bed / 2 Bed 87.5% -Leah Kight133314
The Village at Northrise – Morningside
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Las Cruces225No 25 Studio / 1 Bed / 2 Bed 73.0% -Leah Kight17848
Good Samaritan Society Las Cruces Village
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Las Cruces118Yes 32 Studio / 1 Bed / 2 Bed 69.6% --0000
Golden Mesa
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Las Cruces-No 44 Studio / 1 Bed / 2 Bed---0000
Solstice Senior Living at Las Cruces
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Las Cruces-Yes 44 Studio / 1 Bed / 2 Bed-A--0000

Living Spaces & Floor Plans

The Village At Northrise Hallmark Plan 3
The Village At Northrise Hallmark Plan 2
The Village At Northrise Hallmark Plan 1

Financial Assistance for
Independent Living in New Mexico

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Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled
General New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
NM

Managed care model; rural outreach efforts.

Benefits
In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General New Mexico resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NM

Limited slots; rural focus due to sparse population.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+
General NM resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NM

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+
General NM resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; sliding scale fees may apply for some services.
Asset Limits Not assessed.
NM

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits
Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled
General NM resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits None in NM unique among states
NM

No asset test; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Home Energy Assistance Program (LIHEAP)

New Mexico LIHEAP

Age 60+ prioritized
General NM resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
NM

Covers oil, gas, electric, wood; emergency aid available.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency fuel ($450 max) Weatherization

Senior Community Service Employment Program (SCSEP)

New Mexico SCSEP

Age 55+
General unemployed, low-income, NM resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
NM

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NM resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NM

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+
General NM resident, homeowner or renter, paid property taxes.
Income Limits (2025) ~$36,000/year individual, projected
Asset Limits Not assessed.
NM

Rebate up to $250-$500; annual application required.

Benefits
Tax rebate (~$250-$500/year) to offset housing costs

Places of interest near The Village at Northrise – Hallmark

Address 3.8 miles from city center Info Estimated distance in miles from Las Cruces's city center to The Village at Northrise – Hallmark's address, calculated via Google Maps. — 0.21 miles to nearest hospital (PAD Specialists - Las Cruces)

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 85
Employees 77
Contractors 8
Staff to resident ratio 3.15:1
110% better than New Mexico average

New Mexico average ratio: 1.50:1

Avg staff/day 30
Average shift 7.4 hours
14% worse than New Mexico average

New Mexico average: 8.6 hours

Total staff hours (quarter) 20,324
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

3.2%

657 contractor hours this quarter

Occupational Therapy Assistant: 4 Licensed Practical Nurse: 2 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant250255,80391100%7.5
Licensed Practical Nurse102123,41191100%7.9
Other Dietary Services Staff100103,2768088%7.5
Registered Nurse100101,6528796%7.8
Clinical Nurse Specialist3031,0046875%8
Speech Language Pathologist2029446571%7.8
Physical Therapy Aide3036546673%5.2
Administrator2025226268%6.8
Mental Health Service Worker1015066268%8.2
Nurse Practitioner1015046369%8
Other Social Services Staff1015016774%7.5
Respiratory Therapy Technician3034776268%7.7
Physical Therapy Assistant1013806369%6
Qualified Social Worker4042745560%4.6
Occupational Therapy Aide0112053640%5.7
Nurse Aide in Training1011491820%8.3
Occupational Therapy Assistant044411011%4.1
Medical Director01122910%2.4
25 Certified Nursing Assistant
% of Days 100%
12 Licensed Practical Nurse
% of Days 100%
10 Other Dietary Services Staff
% of Days 88%
10 Registered Nurse
% of Days 96%
3 Clinical Nurse Specialist
% of Days 75%
2 Speech Language Pathologist
% of Days 71%
3 Physical Therapy Aide
% of Days 73%
2 Administrator
% of Days 68%
1 Mental Health Service Worker
% of Days 68%
1 Nurse Practitioner
% of Days 69%
1 Other Social Services Staff
% of Days 74%
3 Respiratory Therapy Technician
% of Days 68%
1 Physical Therapy Assistant
% of Days 69%
4 Qualified Social Worker
% of Days 60%
1 Occupational Therapy Aide
% of Days 40%
1 Nurse Aide in Training
% of Days 20%
4 Occupational Therapy Assistant
% of Days 11%
1 Medical Director
% of Days 10%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 27
Medicare
25
92.6% of residents
Private pay or other
2
7.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.9%
In line with New Mexico average

New Mexico average: 86.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
19% worse than New Mexico average

New Mexico average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 79.6%
8% worse than New Mexico average

New Mexico average: 86.4%

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