Last Health inspection on Oct 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.

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Westminster Canterbury Richmond has a spirit of retirement homes near me and offers a wealth of opportunities for learning, wellness, fun, and spiritual growth. Residents enjoy engaging activities, cultural events, and social gatherings, all designed to promote fulfilment and connection.
The community itself is a haven for those seeking a carefree lifestyle. Residents benefit from exceptional services and amenities, including delicious dining options, comprehensive healthcare services, and a world-class arts program featuring performances, classes, and studios. An on-site Child Development Center even provides opportunities for intergenerational connection.
Westminster Canterbury Richmond is known for its commitment to resident well-being. They offer various living options, including independent living, assisted living, memory support, and healthcare living, ensuring residents receive the care they need as their needs evolve. With a long history of excellence and a dedication to resident satisfaction, Westminster Canterbury Richmond is a top choice for seniors
John Loop is the Executive Director at Westminster Canterbury Richmond. He joined the community in 2023 and brings extensive leadership experience in the senior living industry, including roles as an Executive Director and Skilled Nursing Facility Administrator. John holds a Bachelor of Science in Hospitality and Operations Management from Ohio State University and a Master of Science in Healthcare Administration from Valparaiso University.
May provide extensive amenities, services and programs.
Occupancy is moderate, suggesting balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
52% of new residents, usually for short-term rehab.
47% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
Westminster Canterbury Richmond is administrated by Ms. Susan Chrissley.
Key information about the people who lead and staff this community.
Room Sizes: 490 / 760 / 810 / 925 / 1015 / 1030 / 1075 / 1370 / 1400 / 1435 / 1480 / 1490 / 1570 / 1720 / 1760 / 1765 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed / 2-4 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
0 inspections with violations (0%)
Virginia average: 13 inspections
Virginia average: 61.5% of inspections with violations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Virginia average: 13 citations
Retirement Homes
Nursing Home 24/7 care needed
Retirement Homes
Retirement Homes
Retirement Homes
Retirement Homes
5.9 miles from city center — 3.02 miles to nearest hospital (Bon Secours St. Mary's Hospital)
1600 Westbrook Ave, Richmond, VA 23227
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 33 | 9.2 | No |
| Licensed Practical Nurse | 28 | 9.2 | Yes |
| Certified Nursing Assistant | 98 | 9.4 | Yes |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 73 | 25 | 98 | 31,942 | 91 | 100% | 9.4 |
| Registered Nurse | 33 | 0 | 33 | 11,670 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 22 | 6 | 28 | 9,517 | 91 | 100% | 9.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,620 | 65 | 71% | 7.7 |
| Speech Language Pathologist | 0 | 9 | 9 | 1,901 | 73 | 80% | 6.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,493 | 68 | 75% | 7.2 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 1,329 | 71 | 78% | 7.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 952 | 65 | 71% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 940 | 71 | 78% | 7.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 859 | 71 | 78% | 6.8 |
| Qualified Social Worker | 0 | 3 | 3 | 811 | 66 | 73% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 488 | 81 | 89% | 6 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
Last Health inspection on Oct 2024
3.5 citations per inspection (avg)
Citations can result from standard inspections or complaint-based investigations.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Historical financial and operational data for Westminster Canterbury Richmond based on CMS SNF Cost Reports.
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