Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.

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Westminster Canterbury Richmond has a spirit of retirement homes near me and offers a wealth of opportunities for learning, wellness, fun, and spiritual growth. Residents enjoy engaging activities, cultural events, and social gatherings, all designed to promote fulfilment and connection.
The community itself is a haven for those seeking a carefree lifestyle. Residents benefit from exceptional services and amenities, including delicious dining options, comprehensive healthcare services, and a world-class arts program featuring performances, classes, and studios. An on-site Child Development Center even provides opportunities for intergenerational connection.
Westminster Canterbury Richmond is known for its commitment to resident well-being. They offer various living options, including independent living, assisted living, memory support, and healthcare living, ensuring residents receive the care they need as their needs evolve. With a long history of excellence and a dedication to resident satisfaction, Westminster Canterbury Richmond is a top choice for seniors
John Loop is the Executive Director at Westminster Canterbury Richmond. He joined the community in 2023 and brings extensive leadership experience in the senior living industry, including roles as an Executive Director and Skilled Nursing Facility Administrator. John holds a Bachelor of Science in Hospitality and Operations Management from Ohio State University and a Master of Science in Healthcare Administration from Valparaiso University.
May provide extensive amenities, services and programs.
Occupancy is moderate, suggesting balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
53% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
Westminster Canterbury Richmond is administrated by Ms. Susan Chrissley.
Key information about the people who lead and staff this community.
Room Sizes: 490 / 760 / 810 / 925 / 1015 / 1030 / 1075 / 1370 / 1400 / 1435 / 1480 / 1490 / 1570 / 1720 / 1760 / 1765 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed / 2-4 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
0 inspections with violations (0%)
Virginia average: 13 inspections
Virginia average: 61.5% of inspections with violations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Virginia average: 13 citations
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Nursing Home 24/7 care needed
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5.9 miles from city center
1600 Westbrook Ave, Richmond, VA 23227
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 33 | 9.2 | No |
| Licensed Practical Nurse | 28 | 9.2 | Yes |
| Certified Nursing Assistant | 98 | 9.4 | Yes |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 73 | 25 | 98 | 31,942 | 91 | 100% | 9.4 |
| Registered Nurse | 33 | 0 | 33 | 11,670 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 22 | 6 | 28 | 9,517 | 91 | 100% | 9.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,620 | 65 | 71% | 7.7 |
| Speech Language Pathologist | 0 | 9 | 9 | 1,901 | 73 | 80% | 6.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,493 | 68 | 75% | 7.2 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 1,329 | 71 | 78% | 7.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 952 | 65 | 71% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 940 | 71 | 78% | 7.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 859 | 71 | 78% | 6.8 |
| Qualified Social Worker | 0 | 3 | 3 | 811 | 66 | 73% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 488 | 81 | 89% | 6 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
Source: CMS Health Citations (Mar 2021 – Oct 2024)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Oct 30, 2024 | D | Care Planning | F0658 | Corrected |
| Oct 30, 2024 | D | Care Planning | F0842 | Corrected |
| Jun 12, 2024 | D | Pharmacy | F0757 | Corrected |
| Jun 12, 2024 | D | Quality of Care | F0684 | Corrected |
| Jun 12, 2024 | D | Care Planning | F0656 | Corrected |
| Jun 12, 2024 | D | Resident Rights | F0554 | Corrected |
| May 25, 2023 | D | Quality of Care | F0688 | Corrected |
| May 25, 2023 | D | Care Planning | F0842 | Corrected |
| May 25, 2023 | B | Resident Rights | F0582 | Corrected |
| May 25, 2023 | B | Resident Rights | F0625 | Corrected |
| Mar 25, 2021 | F | Nutrition | F0803 | Corrected |
| Mar 25, 2021 | F | Nutrition | F0812 | Corrected |
| Mar 25, 2021 | D | Quality of Care | F0677 | Corrected |
| Mar 25, 2021 | F | Resident Rights | F0625 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Measures for residents who stay 100 days or less (typically rehabilitation patients).
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