Wolfeboro Bay Center

Nursing Home, Memory Care & Respite Care · Wolfeboro, NH

CMS overall rating

39 Clipper Drive, Wolfeboro, NH 03894 View map

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Wolfeboro Bay Center accepts Medicaid, Medicare, and private pay.

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Wolfeboro Bay Center accepts Medicaid, Medicare, and private pay.

Overview of Wolfeboro Bay Center

Wolfeboro Bay Center is a nursing home in Wolfeboro, New Hampshire, set in a car-dependent area. The 104-bed community has an occupancy rate of 73%. Residents stay an average of 163 days, including short-term rehabilitation patients and long-term nursing care residents. It accepts Medicare, Medicaid, and private pay, giving families multiple ways to cover care.

The facility has 24-hour nursing staffing with registered nurses, licensed practical nurses, and nursing aides providing direct daily care. Total nurse staffing averages 3 hours and 32 minutes per resident per day, supported by on-site rehabilitation services and respite care options. Short-stay care is a specific community program. It’s a great option for patients recovering from surgery or other acute events before returning home or moving to other care settings.

State inspections identified medication management and staffing as areas warranting attention and oversight. Families touring the facility should ask about how medication safety and staff training are managed daily, as these are important operational details.

The community offers full-service dining with meals and snacks tailored to individual preferences, supporting daily nutrition and socialization. Residents have access to on-site amenities, including a salon and spa, recreational services, and relaxation spaces. They also receive housekeeping and laundry services along with wellness calls that check in on their well-being.

Discharge planning is a part of the facility’s comprehensive care coordination to ensure residents transition smoothly to their next care setting.

Facility Direct Line (603) 569-3950

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 32m per day

vs avg

4 of 6 metrics below state avg

Standout metric Weekend RN is +25% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	50m per day	▲ 14% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	41m per day	▼ 10% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 5m per day	▼ 13% State avg: 2h 23m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 19m per day	▼ 3% State avg: 3h 26m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 53% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	39m per day	▲ 25% State avg: 31m per day · National avg: 28m per day

Capacity and availability

163 days

104-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 0 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

73%

Lower than the New Hampshire average: 81.1%

Occupied beds

76 / 104

Average occupied beds in New Hampshire homes 80 beds

Facility TypeNursing Home

StatusActive

IssuanceSeptember 1, 2025

CountyCarroll

License Number04771

CMS Certification Number305083

AccreditationsAHCA Bronze Quality Award

Wolfeboro Bay Center is administered by Jessica A Slattery.

Accept Medicaid

Accept Medicare

Rehabilitation Services

Respite Care

24-Hour Staffing

Recreational Services & Entertainment

Full-Service Dining

Salon & Spa

In-Room Comfort

Relaxation Spaces

Housekeeping & Laundry

Routine Wellness Calls

Comprehensive Discharge Plans

Safe

Individualized Care

Covid-19 Safety & Prevention

Premier Rehabilitation & Medical Services

Innovative Technology

On-Site Services

Stay Connected

Since 2023 · 3 years of data 32 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Hampshire state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. New Hampshire state average

Overall vs. NH average

Latest Inspection February 21, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NH Average	vs. NH Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	32	17	This facility has 88% more total deficiencies than a typical New Hampshire assisted living residence (32 vs. NH avg 17).↑ 88% worse
Deficiencies per year Average deficiencies per year since 2023.	10.7	5.7	This facility has 88% more deficiencies per year than a typical New Hampshire assisted living residence (10.7 vs. NH avg 5.7).↑ 88% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

February 21, 2025 inspection found 3 medication-related deficiencies, including a 31.43% medication error rate and failure to provide prescribed pain medication.
January 19, 2024 complaint investigation documented 10 deficiencies, including failure to timely assess a resident’s decline causing hospitalization and death, staffing shortages, and incomplete nurse aide training.
November 1, 2023 complaint investigation found failures in residents’ access to funds and inaccurate smoking status coding in 4 residents’ Minimum Data Set assessments.

Show Inspection Reports

Inspections since 2023

Total health inspections 5

State average N/A

Last Health inspection on Feb 2025

Total health citations

State average N/A

Citations per inspection

5.4

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 27 citations resulted from standard inspections; 6 of 27 resulted from complaint investigations; and 3 of 27 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

20 moderate citations State average: N/A

7 minor citations State average: N/A

Citations history (last 3 years)

Pharmacy moderate citation Feb 21, 2025

Corrected

Care Planning moderate citation Feb 21, 2025

Corrected

Abuse/Neglect moderate citation Jan 19, 2024

Corrected

Nursing Services moderate citation Jan 19, 2024

Corrected

Total staff 101

Employees 93

Contractors 8

Staff to resident ratio 1.55 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 36

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 25,636

Nursing staff breakdown

9.2 hours

8.2 hours

7.6 hours

Contractor staffing

1,114 contractor hours this quarter

Physical Therapy Assistant: 2 Respiratory Therapy Technician: 2 Licensed Practical Nurse: 1 Qualified Social Worker: 1 Speech Language Pathologist: 1 Physical Therapy Aide: 1

Staff by category


Certified Nursing Assistant	44	0	44	11,765	92	100%	7.6
Licensed Practical Nurse	11	1	12	4,223	92	100%	8.2
Registered Nurse	13	0	13	3,994	92	100%	9.2
Medication Aide/Technician	7	0	7	933	79	86%	7
Other Dietary Services Staff	11	0	11	828	82	89%	7
Mental Health Service Worker	2	0	2	656	66	72%	6.5
Clinical Nurse Specialist	2	0	2	600	66	72%	8
Administrator	1	0	1	528	66	72%	8
Nurse Practitioner	1	0	1	528	66	72%	8
Qualified Social Worker	0	1	1	480	64	70%	7.5
Dietitian	1	0	1	476	69	75%	6.9
Physical Therapy Assistant	0	2	2	244	50	54%	4.9
Respiratory Therapy Technician	0	2	2	192	40	43%	4.8
Speech Language Pathologist	0	1	1	106	28	30%	3.8
Physical Therapy Aide	0	1	1	83	23	25%	3.6

44 Certified Nursing Assistant

% of Days 100%

12 Licensed Practical Nurse

% of Days 100%

13 Registered Nurse

% of Days 100%

7 Medication Aide/Technician

% of Days 86%

11 Other Dietary Services Staff

% of Days 89%

2 Mental Health Service Worker

% of Days 72%

2 Clinical Nurse Specialist

% of Days 72%

1 Administrator

% of Days 72%

1 Nurse Practitioner

% of Days 72%

1 Qualified Social Worker

% of Days 70%

1 Dietitian

% of Days 75%

2 Physical Therapy Assistant

% of Days 54%

2 Respiratory Therapy Technician

% of Days 43%

1 Speech Language Pathologist

% of Days 30%

1 Physical Therapy Aide

% of Days 25%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 8.5

25% better than State average

State average: 11.4

Functional decline score 18.5

20% better than State average

State average: 23.2

Long-stay resident measures

Average State avg: 2.7

Need for Help with Daily Activities Increased 17.3%

21% better than State average

State average: 21.9%

Walking Ability Worsened 12.7%

37% better than State average

State average: 20.3%

Low Risk Residents with Bowel/Bladder Incontinence 25.4%

6% better than State average

State average: 27.1%

Falls with Major Injury 6.7%

47% worse than State average

State average: 4.6%

High Risk Residents with Pressure Ulcers 2.9%

35% better than State average

State average: 4.5%

Urinary Tract Infection 2.8%

11% worse than State average

State average: 2.5%

Lost Too Much Weight 3.0%

46% better than State average

State average: 5.6%

Depressive Symptoms 18.8%

128% worse than State average

State average: 8.3%

Antipsychotic Use 16.4%

6% better than State average

State average: 17.4%

Pneumococcal Vaccine 95.1%

In line with State average

State average: 96.0%

Influenza Vaccine 96.6%

In line with State average

State average: 98.0%

Hospitalizations per 1,000 days 1.67

In line with State average

State average: 1.65

ED visits per 1,000 days 2.83

49% worse than State average

State average: 1.90

Short-stay resident measures

Significantly below average State avg: 2.9

Pneumococcal Vaccine 73.3%

13% worse than State average

State average: 83.8%

Antipsychotic medication increase 2.5%

58% worse than State average

State average: 1.6%

Influenza Vaccine 89.5%

8% better than State average

State average: 83.0%

Re-hospitalized after SNF stay 25.7%

16% worse than State average

State average: 22.1%

Emergency department visits 22.3%

58% worse than State average

State average: 14.1%

Falls with major injury 2.4%

209% worse than State average

State average: 0.8%

Ability to care for self at discharge 24.1%

55% worse than State average

State average: 53.7%

Successful return to home or community 58.3%

15% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

33% of new residents, often for short stays.

Typical stay 3 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 65

Medicare

4.6% of residents

Medicaid

78.5% of residents

Private pay or other

16.9% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Wolfeboro Bay Center from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 68.4% ↓ 5.6pp vs 2022

Net Patient Income -$649.7K ↑ ~$956.4K vs 2022

Payroll Costs $4.2M ↑ ~$393.9K vs 2022

Operating Margin -7.3% ↑ 9.7pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	85.3%	89.9%	86.2%	87.4%	86.1%	84.2%	84.5%	83.4%	81.7%	78.1%	76.6%	74.0%	68.4%
Beds	104	104	104	104	104	104	104	104	104	104	104	104	104
Net Income	$250,269	$59,510	$10,674	$340,250	$483,792	$729,111	$698,568	$583,694	$870,050	$1,588,917	-$1,560,761	-$1,574,912	-$621,291
Gross Revenue	$11,196,780	$12,148,845	$12,191,582	$12,973,033	$12,743,629	$12,274,497	$12,662,312	$12,517,500	$12,625,828	$12,542,446	$12,057,537	$11,742,247	$11,306,846
Operating Expenses	$8,187,953	$8,749,126	$8,840,969	$9,112,814	$8,807,858	$8,149,769	$8,170,329	$8,457,884	$8,180,092	$8,338,572	$11,232,126	$11,073,712	$9,608,043
Net Patient Income	$240,335	$46,835	$10,674	$340,239	$483,761	$728,955	$698,403	$583,557	$869,942	$1,588,791	-$1,728,036	-$1,606,075	-$649,706
Net Patient Revenue	$8,428,288	$8,795,961	$8,851,643	$9,453,053	$9,291,619	$8,878,724	$8,868,732	$9,041,441	$9,050,034	$9,927,363	$9,504,090	$9,467,637	$8,958,337
Payroll Costs	$3,979,692	$4,174,810	$3,905,808	$4,075,087	$4,152,705	$4,254,031	$4,158,982	$4,105,495	$4,004,951	$3,879,254	$3,992,024	$3,837,882	$4,231,732
Operating Margin %	2.9%	0.5%	0.1%	3.6%	5.2%	8.2%	7.9%	6.5%	9.6%	16.0%	-18.2%	-17.0%	-7.3%
Medicare %	13.8%	15.0%	14.7%	16.4%	16.4%	14.1%	12.5%	11.7%	13.1%	10.6%	9.8%	11.2%	6.2%
Medicaid %	65.4%	59.8%	64.0%	64.6%	66.8%	72.2%	73.5%	69.8%	67.8%	72.3%	72.6%	76.1%	77.3%
Private %	20.8%	25.2%	21.3%	19.0%	16.8%	13.7%	13.9%	18.6%	19.0%	17.0%	17.6%	12.8%	16.5%
Net Patient Revenue/Day	$260	$257	$271	$285	$284	$277	$277	$286	$292	$334	$327	$337	$345
Cost/Day	$253	$256	$270	$275	$269	$254	$255	$267	$264	$281	$386	$394	$370
Avg Length of Stay	197.4 days	162.9 days	162.8 days	140.6 days	140.3 days	140.6 days	169.7 days	164.0 days	126.0 days	194.3 days	175.2 days	188.5 days	163.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$9.0M

Net patient income

-$649.7K

For-profit Operated by a single business entity.

Net patient revenue

$9.0M

Net patient income

-$649.7K

Other income

$28.4K

Payroll costs

$4.2M 47.2% of net patient revenue

Other operating costs

$5.4M

Total costs

$9.6M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (45% of admissions), and a typical Medicare stay runs around 25 days.

Coverage residents most often arrive under.

Medicare 45%

Private pay 33%

Medicaid 21%

Coverage residents most often leave under.

Medicare 28%

Private pay 28%

Medicaid 44%

2.5 miles from city center Estimated distance in miles from Wolfeboro's city center to Wolfeboro Bay Center's address, calculated via Google Maps.

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The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.


Wolfeboro Bay Center	NH MC RC	Wolfeboro	-	104	-	0	-
RiverWoods Exeter	NH AL IL MC NC	Exeter (Perkins Hill)	-	66	-	0	-
Pleasant Valley Nursing and Rehab Center	NH HC RC	Derry	-	112	-	65	-
Maplewood Assisted Living	NH AL IL MC	Westmoreland	-	40	-	2	-
Colonial Poplin Nursing and Rehabilitation Facility	NH AL RC	Fremont	-	50	-	6	-

Nursing Home Explorer

What is the license number of Wolfeboro Bay Center?

According to NH state health department records, Wolfeboro Bay Center's license number is 04771.

What is the occupancy rate at Wolfeboro Bay Center?

Wolfeboro Bay Center's occupancy is 73%.

Does Wolfeboro Bay Center operate as a for-profit or non-profit?

Wolfeboro Bay Center is registered as a for-profit in NH.

Who is the administrator of Wolfeboro Bay Center?

Jessica A Slattery is the administrator of Wolfeboro Bay Center.

How many beds does Wolfeboro Bay Center have?

Wolfeboro Bay Center has 104 beds.

Are there photos of Wolfeboro Bay Center?

Yes — there are 8 photos of Wolfeboro Bay Center in the photo gallery on this page.

What is the address of Wolfeboro Bay Center?

Wolfeboro Bay Center is located at 39 Clipper Drive, Wolfeboro, NH 03894.

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Wolfeboro Bay Center

Overview of Wolfeboro Bay Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Amenities & Lifestyle

Contact Wolfeboro Bay Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Hampshire state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

44 Certified Nursing Assistant

12 Licensed Practical Nurse

13 Registered Nurse

7 Medication Aide/Technician

11 Other Dietary Services Staff

2 Mental Health Service Worker

2 Clinical Nurse Specialist

1 Administrator

1 Nurse Practitioner

1 Qualified Social Worker

1 Dietitian

2 Physical Therapy Assistant

2 Respiratory Therapy Technician

1 Speech Language Pathologist

1 Physical Therapy Aide

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Wolfeboro Bay Center

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