We arrange tours, appointments, and even moving support so you don’t have to
Lower than the Virginia average: 85.7%Woodland Hills Independent Living, Assisted Living & Memory Care is administrated by Kennedy Flynn.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 146 | 32 | This facility has 356% more total deficiencies than a typical Virginia assisted living residence (146 vs. VA avg 32).↑ 356% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 24.3 | 5.3 | This facility has 358% more deficiencies per year than a typical Virginia assisted living residence (24.3 vs. VA avg 5.3).↑ 358% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.2 | 2.3 | This facility has 39% more deficiencies per inspection than a typical Virginia assisted living residence (3.2 vs. VA avg 2.3).↑ 39% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 46 | 14 | This facility has 229% more total inspections than a typical Virginia assisted living residence (46 vs. VA avg 14).↑ 229% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 31 | 9 | This facility has 244% more inspections with violations than a typical Virginia assisted living residence (31 vs. VA avg 9).↑ 244% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 67% | 64% | This facility has 3 percentage points higher inspection violation rate than a typical Virginia assisted living residence (67% vs. VA avg 64%).↑ 3% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 17 | 7 | This facility has 143% more total complaints than a typical Virginia assisted living residence (17 vs. VA avg 7).↑ 143% worse |
|
Complaints per year
Average complaints per year since 2020.
| 2.8 | 1.2 | This facility has 133% more complaints per year than a typical Virginia assisted living residence (2.8 vs. VA avg 1.2).↑ 133% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 14, 2025, included deficiencies related to the facility’s failure to report major incidents to the regional licensing office within 24 hours. Earlier inspections showed a pattern of deficiencies primarily involving medication management, resident care documentation, individualized service plans, and timely reporting of incidents. Complaint investigations were mostly unsubstantiated, though one substantiated complaint in June 2025 involved delayed reporting of a resident-to-resident altercation that required hospitalization. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows ongoing challenges with compliance in key areas, with some issues recurring over time and no clear pattern of sustained improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
7.0 miles from city center
Estimated distance in miles from Roanoke's city center to Woodland Hills Independent Living, Assisted Living & Memory Care's address, calculated via Google Maps.
Add your location
Woodland Hills Independent Living, Assisted Living & Memory Care is located in ROANOKE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Park Oak Grove |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 164 | Yes | 57 | - | Dorothy Anna Gring | 45.7% | A+ | 35 | 77.1% | 17 | 93 | 2.7 |
| Woodland Hills Independent Living, Assisted Living & Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 130 | No | 0 | - | Kennedy Flynn | 70.0% | - | 46 | 67.4% | 17 | 146 | 3.2 |
| TerraBella Pheasant Ridge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 130 | Yes | 28 | 1 Bed / 2 Bed | Jenifer Quilodran | 56.9% | A+ | 44 | 61.4% | 24 | 113 | 2.6 |
| Hermitage Roanoke |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Fairview) | 120 | Yes | 32 | 1 Bed / 2 Bed | Michael Davis | 39.2% | A+ | 13 | 92.3% | 1 | 41 | 3.2 |
| The Harmony Collection at Roanoke – Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 105 | Yes | 26 | Studio / 1 Bed / 2 Bed | Jenny Nicely | 73.3% | A+ | 51 | 54.9% | 27 | 104 | 2.0 |
According to VA state health department records, Woodland Hills Independent Living, Assisted Living & Memory Care's license expires on April 10, 2026.
Woodland Hills Independent Living, Assisted Living & Memory Care's occupancy is 70%.
Kennedy Flynn is the administrator of Woodland Hills Independent Living, Assisted Living & Memory Care.
Woodland Hills Independent Living, Assisted Living & Memory Care has 130 beds.
Woodland Hills Independent Living, Assisted Living & Memory Care has had 46 recently reported deficiencies.
Yes — there are 15 photos of Woodland Hills Independent Living, Assisted Living & Memory Care in the photo gallery on this page.
Woodland Hills Independent Living, Assisted Living & Memory Care is located at 3365 Ogden Road.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
