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Woodland Hills Independent Living, Assisted Living & Memory Care is a senior living community in Roanoke, Virginia, offering independent living, assisted living, memory care, and respite care. With 91 of 130 beds occupied, the community’s current occupancy is about 70%, which is below the state average of 85.7%, indicating open availability.
The community has completed 46 inspections, including 17 complaint-initiated, with a violation rate of 67.4%, slightly higher than Virginia’s average of 64.3%. A total of 146 deficiencies have also been recorded, notably above the state average of 32. During the most recent complaint investigation on October 14, 2025, findings included failure to report a major incident to the regional licensing office within the required 24-hour timeframe. Earlier reports have also cited recurring concerns related to medication management, service plan documentation, and incident reporting practices, including a confirmed case involving delayed reporting of a resident altercation that led to hospitalization. However, no fines or license suspensions are listed in available records.
Lifestyle offerings are a major highlight, which include landscaped courtyards, a full-service salon, a bar and bistro, spa amenities, a theater, a modern fitness center, and inviting indoor and outdoor gathering spaces. Signature programs also include Inspiritás memory care, RUI University, the LUXE Unlimited lifestyle program, RUI FIT wellness programming, Leash on Life pet therapy, and a Care Impact initiative. While dining features chef-prepared meals made with fresh ingredients in a restaurant-style environment.
Woodland Hills Independent Living, Assisted Living & Memory Care is well-suited for older adults who value a vibrant campus with extensive lifestyle services and multiple levels of care under one roof. Its scale and range of services also make it especially appealing for couples or families planning for changing care needs over time.
Lower than the Virginia average: 85.7%Woodland Hills Independent Living, Assisted Living & Memory Care is administrated by Kennedy Flynn.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 146 | 32 | This facility has 356% more total deficiencies than a typical Virginia assisted living residence (146 vs. VA avg 32).↑ 356% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 24.3 | 5.3 | This facility has 358% more deficiencies per year than a typical Virginia assisted living residence (24.3 vs. VA avg 5.3).↑ 358% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.2 | 2.3 | This facility has 39% more deficiencies per inspection than a typical Virginia assisted living residence (3.2 vs. VA avg 2.3).↑ 39% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 46 | 14 | This facility has 229% more total inspections than a typical Virginia assisted living residence (46 vs. VA avg 14).↑ 229% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 31 | 9 | This facility has 244% more inspections with violations than a typical Virginia assisted living residence (31 vs. VA avg 9).↑ 244% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 67% | 64% | This facility has 3 percentage points higher inspection violation rate than a typical Virginia assisted living residence (67% vs. VA avg 64%).↑ 3% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 17 | 7 | This facility has 143% more total complaints than a typical Virginia assisted living residence (17 vs. VA avg 7).↑ 143% worse |
|
Complaints per year
Average complaints per year since 2020.
| 2.8 | 1.2 | This facility has 133% more complaints per year than a typical Virginia assisted living residence (2.8 vs. VA avg 1.2).↑ 133% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
7.0 miles from city center
Estimated distance in miles from Roanoke's city center to Woodland Hills Independent Living, Assisted Living & Memory Care's address, calculated via Google Maps.
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Woodland Hills Independent Living, Assisted Living & Memory Care is located in ROANOKE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Park Oak Grove |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 164
Facility
164
VA AVG
98
Rank
#37 / 371 | Yes |
57
Facility
57
VA AVG
44
Rank
#133 / 449 | - | Dorothy Anna Gring |
45.7%
Facility
45.7%
VA AVG
70.8%
Rank
#269 / 297 | A+ | 35 | 77.1%
Facility
77.1%
VA AVG
64.3%
Rank
#265 / 332 | 17
Facility
17
VA AVG
7
Rank
#312 / 332 | 93
Facility
93
VA AVG
32
Rank
#314 / 332 | 2.7
Facility
2.7
VA AVG
2.3
Rank
#251 / 332 |
| Woodland Hills Independent Living, Assisted Living & Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 130
Facility
130
VA AVG
98
Rank
#73 / 371 | No |
0
Facility
0
VA AVG
44
Rank
#438 / 449 | - | Kennedy Flynn |
70.0%
Facility
70.0%
VA AVG
70.8%
Rank
#166 / 297 | - | 46 | 67.4%
Facility
67.4%
VA AVG
64.3%
Rank
#234 / 332 | 17
Facility
17
VA AVG
7
Rank
#312 / 332 | 146
Facility
146
VA AVG
32
Rank
#327 / 332 | 3.2
Facility
3.2
VA AVG
2.3
Rank
#270 / 332 |
| TerraBella Pheasant Ridge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 130
Facility
130
VA AVG
98
Rank
#73 / 371 | Yes |
28
Facility
28
VA AVG
44
Rank
#320 / 449 | 1 Bed / 2 Bed | Jenifer Quilodran |
56.9%
Facility
56.9%
VA AVG
70.8%
Rank
#225 / 297 | A+ | 44 | 61.4%
Facility
61.4%
VA AVG
64.3%
Rank
#200 / 332 | 24
Facility
24
VA AVG
7
Rank
#324 / 332 | 113
Facility
113
VA AVG
32
Rank
#321 / 332 | 2.6
Facility
2.6
VA AVG
2.3
Rank
#246 / 332 |
| Hermitage Roanoke |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Fairview) | 120
Facility
120
VA AVG
98
Rank
#93 / 371 | Yes |
32
Facility
32
VA AVG
44
Rank
#289 / 449 | 1 Bed / 2 Bed | Michael Davis |
39.2%
Facility
39.2%
VA AVG
70.8%
Rank
#283 / 297 | A+ | 13 | 92.3%
Facility
92.3%
VA AVG
64.3%
Rank
#306 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 41
Facility
41
VA AVG
32
Rank
#263 / 332 | 3.2
Facility
3.2
VA AVG
2.3
Rank
#270 / 332 |
| The Harmony Collection at Roanoke – Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 105
Facility
105
VA AVG
98
Rank
#131 / 371 | Yes |
26
Facility
26
VA AVG
44
Rank
#332 / 449 | Studio / 1 Bed / 2 Bed | Jenny Nicely |
73.3%
Facility
73.3%
VA AVG
70.8%
Rank
#144 / 297 | A+ | 51 | 54.9%
Facility
54.9%
VA AVG
64.3%
Rank
#160 / 332 | 27
Facility
27
VA AVG
7
Rank
#328 / 332 | 104
Facility
104
VA AVG
32
Rank
#318 / 332 | 2.0
Facility
2.0
VA AVG
2.3
Rank
#204 / 332 |
According to VA state health department records, Woodland Hills Independent Living, Assisted Living & Memory Care's license expires on April 10, 2026.
Woodland Hills Independent Living, Assisted Living & Memory Care's occupancy is 70%.
Kennedy Flynn is the administrator of Woodland Hills Independent Living, Assisted Living & Memory Care.
Woodland Hills Independent Living, Assisted Living & Memory Care has 130 beds.
Woodland Hills Independent Living, Assisted Living & Memory Care has had 46 recently reported deficiencies.
Yes — there are 4 photos of Woodland Hills Independent Living, Assisted Living & Memory Care in the photo gallery on this page.
Woodland Hills Independent Living, Assisted Living & Memory Care is located at 3365 Ogden Road.
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